2 results for Bilingual French Customer Service Representative in Mississauga, ON
Customer Service Manager
- Mississauga, ON
- onsite
- Permanent
-
90000 - 100000 CAD / Yearly
- <p>We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul><p><br></p><p><br></p>
- 2026-04-27T00:00:00Z
Bilingual Learning Developer
- Mississauga, ON
- remote
- Contract / Temporary
-
38 - 46 CAD / Hourly
- <p>We are seeking a <strong>Bilingual Learning Developer (French/English)</strong> to support the design and development of engaging learning experiences for our client. This short-term contract role is ideal for someone with a strong <strong>instructional design background</strong> who can translate learning objectives into effective digital learning solutions. The successful candidate will work closely with subject matter experts and stakeholders to create clear, engaging, and accessible learning materials in both <strong>English and French</strong>.</p><p><br></p><p>Contract: 3 months to start, opportunities to extend</p><p>Location: Remote, work in EST hours (Candidates must be local to the Greater Toronto Area or Montreal) </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design and develop learning solutions such as eLearning modules, job aids, facilitator guides, and microlearning resources.</li><li>Apply <strong>instructional design methodologies</strong> (e.g., ADDIE, adult learning principles) to create effective learning experiences.</li><li>Collaborate with subject matter experts to gather content and translate it into engaging learning materials.</li><li>Develop and adapt learning content in <strong>both English and French</strong>, ensuring linguistic accuracy and cultural appropriateness.</li><li>Review and update existing training materials to improve clarity, engagement, and effectiveness.</li><li>Ensure learning content meets accessibility and quality standards.</li></ul>
- 2026-04-23T00:00:00Z
