It Support Specialist Jobs in Manotick, ON

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Patient Services Manager

Ottawa, ON
onsite
Permanent
88000.00 - 105000.00 CAD / Yearly
Robert Half is partnering with an organization that's looking to add a Patient Service Manager to their growing team. This is a full-time/permanent role on site. Responsibilities:<ul><li>Supervise and guide the Patient Services team to regularly provide outstanding, empathetic, and professional support to patients, referring offices, and other key partners.</li><li>Manage day-to-day operations by overseeing staffing levels, scheduling, task allocation, and workflow effectiveness to meet service goals and operational demands.</li><li>Create, introduce, and uphold service expectations across all communication channels, including phone and email interactions.</li><li>Serve as the main point of escalation for challenging patient issues, complaints, and service recovery matters, ensuring prompt and suitable resolution.</li><li>Review feedback from patients and referring offices to spot patterns, resolve service shortcomings, and introduce enhancements that strengthen the patient experience.</li><li>Maintain the accuracy, organization, and timely communication of information entering and leaving the Patient Services department to support seamless care and efficient workflows.</li><li>Evaluate team performance, operational processes, and staffing needs to uncover ways to increase efficiency, remove obstacles, and maximize available resources.</li><li>Define, track, and present key performance metrics to measure team output, service quality, productivity, patient satisfaction, and operational success.</li><li>Analyze data and performance patterns to determine improvement opportunities, set measurable targets, and carry out plans to achieve results.</li><li>Design and implement strategies that support employee engagement, retention, and team performance while preserving excellent service delivery.</li><li>Recognize opportunities to simplify processes, strengthen information flow, and improve collaboration between Patient Services and other departments.</li><li>Identify and assess emerging technologies, systems, and tools that can boost call centre performance, improve workflows, enhance information management, and elevate the patient experience.</li><li>Take the lead in, or contribute to, the rollout of new systems, technologies, and process enhancements.</li><li>Partner with Operations, Finance, Human Resources, and other stakeholders to strengthen workflows, reporting, communication, and coordination throughout the organization.</li></ul>
2026-10-22T17:58:44Z

IM/IT Manager

Ottawa, ON
onsite
Permanent
106000.00 - 125000.00 CAD / Yearly
Our Client is seeking an experienced Fully Bilingual IT Operations & Digital Transformation Manager to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders. What You'll Do<ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul> The Ideal CandidateWe're looking for someone who has grown through the technical ranks into leadership — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.Experience within government, public sector, regulated environments or large institutions is considered an asset.
2026-09-25T19:58:46Z

Property Accountant

Ottawa, ON
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
Robert Half is partnering with a client looking to add a Property Accountant to their growing Finance team. This is a full-time/permanent position on site. Advantages:-Competitive salary (65-70K)-Full benefits + RRSP matching -3 weeks vacation-Flex hours-Excellent leadership team and culture Responsibilities: <ul><li>Manage full-cycle accounting for a diverse portfolio of commercial properties.</li><li>Perform month-end close activities, including reviewing journal entries, accruals, reconciliations, and amortization schedules.</li><li>Prepare monthly, quarterly, and annual financial statements.</li><li>Complete daily and monthly bank reconciliations, including investigating, following up on, and resolving outstanding items.</li><li>Maintain and monitor the general ledger and chart of accounts to ensure accurate classification of transactions.</li><li>Partner closely with property management teams to address inquiries and resolve day-to-day accounting issues, including unpaid rent matters.</li><li>Prepare and file all property HST remittances in an accurate and timely manner.</li><li>Support the annual budgeting process, including preparing and distributing rental statements for the upcoming year.</li><li>Complete year-end operating cost reconciliations.</li><li>Ensure new rental notices are issued to tenants in accordance with the upcoming year’s operating budget.</li><li>Provide accurate and timely financial information to internal stakeholders, tenants, and other external parties as needed.</li><li>Collaborate with team members on accounting matters, offering guidance and responding to questions.</li><li>Assist with additional accounting duties and special projects as required.</li></ul>
2026-10-20T17:48:46Z

Accounting Clerk

Ottawa, ON
onsite
Temporary
21.38 - 24.75 CAD / Hourly
We are looking for an Accounting Clerk to join our team in Ottawa, Ontario on a Contract basis for a short-term assignment. This opportunity is ideal for a detail-oriented accounting specialist who can help manage an increase in workload while supporting day-to-day financial operations. The role requires strong communication skills, accuracy in high-volume processing, and the ability to work efficiently across payable and receivable activities. Responsibilities: • Process a large volume of invoices accurately and ensure entries are recorded in Sage in a timely manner. • Review outstanding invoices, clear manual backlogs, and follow through on payment processing activities. • Reconcile account balances and investigate discrepancies to maintain accurate financial records. • Support both accounts payable and accounts receivable tasks, including billing and payment tracking. • Enter financial data with a high level of accuracy while maintaining organized documentation. • Make required payment or invoice adjustments and ensure changes are properly reflected in the system. • Communicate with internal stakeholders and external contacts to resolve invoice, billing, or payment issues.
2026-10-27T19:38:50Z

4 results for It Support Specialist in Manotick, ON