<p><strong>We are partnering with a well renowned owner managed business looking for a Dispatcher to join their growing team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary 65-75K</p><p>-Full benefits + Group RRSP's</p><p>-3 weeks vacation + 5 sick days</p><p>-Free parking</p><p>-Excellent leader team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Schedule and dispatch technicians for service calls or maintenance tasks based on their availability, skills, and location</p><p>• Maintain a real-time calendar of technician assignments to prevent overlaps and delays</p><p>• Collect detailed information from customers about their service needs and relay it to technicians</p><p>• Create, update, and close work orders within dispatching software, ensuring accuracy for billing and inventory tracking</p><p>• Monitor technicians during their service appointments and adjust schedules dynamically to address changes or emergencies</p><p>• Communicate with technicians, management, and customers to ensure a seamless flow of information</p><p>• Resolve logistical challenges, such as last-minute scheduling changes or resource conflicts, to minimize disruptions</p><p>• Coordinate inventory needs by ensuring technicians have necessary parts or supplies before dispatch</p><p>• Utilize dispatch software to optimize schedules and generate reports on service efficiency for managerial review</p><p>• Support billing processes by ensuring completed work orders are properly documented and addressing billing-related inquiries</p>
<p>Our extremely reputable and well-respected client is looking for a fluently bilingual Administrative Assistant to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
