2 results for Senior Consultant in Waterloo, ON

Senior Staff Accountant

London, ON
onsite
Permanent
80000 - 120000 CAD / Yearly
We are assisting our client, a full‑service public accounting firm based in London, Ontario, with hiring an experienced Senior Staff Accountant or junior Manager to join their team. This position is suited to a designated accountant who brings strong assurance and tax expertise, along with the ability to manage files efficiently and deliver high-quality client service. The successful candidate will contribute sound judgment, clear communication, and a collaborative approach while supporting complex accounting engagements. Responsibilities:<ul><li>Lead and support assurance engagements for a range of clients, ensuring work is completed accurately and in accordance with industry standards.</li><li>Build and maintain strong client relationships, regularly assessing satisfaction and identifying opportunities to add value.</li><li>Maintain proactive communication with clients throughout the year, acting as a key point of contact.</li><li>Lead and execute fieldwork, providing regular engagement updates to leadership while managing and developing junior staff.</li><li>Adapt audit and accounting approaches to evolving client needs and business environments.</li><li>Apply a strong understanding of complex accounting and auditing standards to deliver practical, client-focused solutions.</li><li>Leverage technology to enhance efficiency, support knowledge sharing, and continuously improve service delivery.</li><li>Commit to ongoing professional development to deepen technical expertise and stay current with industry standards.</li><li>Prepare and review notice to reader, review engagement files, financial statements, and both personal and corporate tax returns.</li></ul>
2026-05-06T00:00:00Z

ITSM Consultant

Hamilton, ON
onsite
Contract / Temporary
85 - 110 CAD / Hourly
We are looking for an experienced ITSM Consultant to support a organization in Hamilton, Ontario. This Long-term Contract opportunity is suited to a senior detail-oriented individual who can strengthen service management practices, improve operational consistency, and guide teams through sustainable change. The successful candidate will work closely with leadership and service delivery stakeholders to build practical processes, encourage adoption, and advance a structured service management framework. Responsibilities:• Review existing service management practices, supporting tools, and delivery approaches to identify improvement opportunities and operational priorities.• Develop and roll out fit-for-purpose ITSM processes such as incident, problem, change, and request management with a strong emphasis on usability and team adoption.• Define effective Tier 1 service desk procedures, service workflows, and measurable performance expectations to improve frontline support.• Contribute to the assessment and possible selection of an ITSM platform, including solutions such as Provance or comparable technologies.• Collaborate with IT leaders to shape a service management roadmap, establish oversight practices, and support long-term governance objectives.• Promote consistent process standards across teams while working thoughtfully within a unionized and relationship-driven environment.• Create clear documentation, communication materials, and training resources to help staff understand and apply new practices successfully.• Provide coaching and guidance to service delivery teams to build capability, accountability, and confidence in ITSM operations.
2026-04-29T00:00:00Z