<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p>Are you a detail-oriented professional with strong analytical skills and expertise in Accounts Receivable and Accounts Payable processes? Our client is seeking an AR/AP Analyst to join their dynamic team. This position offers a unique opportunity to work in a fast-paced environment, leveraging your experience with financial adjustments, credit applications, vendor management, and advanced analysis to drive business insights and improvements.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>Accounts Receivable (AR)</p><p>· Manage relationships and payment processes with multiple large distributors</p><p>· Discounts, credits, adjustments</p><p>· Account reconciliations.</p><p>· Analyze trends and generate actionable insights for process and performance improvements.</p><p>· Collaborate on maintaining smooth operations and integrations with EDI interfaces for large distributor transactions.</p><p>· Perform collections activities while ensuring compliance with company policies.</p><p><br></p><p>Accounts Payable (AP)</p><p>· Oversee payment processes for U.S.-based vendors and monitor invoice integrity.</p><p>· Manage multicurrency transactions and foreign exchange related to purchases.</p><p>· Support procurement efforts by sourcing vendors for raw products and materials while maintaining cost efficiency and quality standards.</p>
<p>We are looking for an experienced Program Manager to join our client in Mississauga, Ontario, on a long-term contract basis (12 month with a potential for extension). In this role, you will play a pivotal part in driving digital transformation by overseeing the execution of cross-functional initiatives and ensuring alignment between technology, product, and business teams. Your ability to streamline processes, foster collaboration, and deliver measurable outcomes will be key to your success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to translate roadmaps into actionable plans and ensure operational readiness.</p><p>• Identify and resolve bottlenecks in product delivery to improve efficiency and adoption.</p><p>• Manage the day-to-day execution of technology and product initiatives, including governance, reporting, and communication.</p><p>• Develop detailed project plans, track milestones, and address risks to maintain accountability and progress.</p><p>• Facilitate cross-functional sessions and retrospectives to ensure clarity and alignment.</p><p>• Create and implement change readiness plans to support the adoption of new systems and processes.</p><p>• Track and analyze adoption metrics, adjusting strategies to maximize outcomes.</p><p>• Design and deliver targeted communications, training materials, and engagement plans to drive successful implementation</p>
We are looking for a dynamic Cybersecurity Awareness Program Manager & Trainer to lead impactful initiatives that enhance security awareness across our organization. In this long-term contract role, you will design and implement engaging training programs, campaigns, and workshops to foster a culture of cybersecurity vigilance. Based in Hamilton, Ontario, this position offers an exciting opportunity to make a meaningful difference in a local government setting.<br><br>Responsibilities:<br>• Develop and implement comprehensive cybersecurity awareness campaigns tailored to diverse audiences within the organization.<br>• Plan and execute Cybersecurity Awareness Month activities, including themes, events, and training initiatives.<br>• Create a variety of engaging training materials, such as presentations, e-learning modules, videos, and infographics.<br>• Collaborate with IT, communications, and leadership teams to align security awareness programs with organizational objectives.<br>• Manage phishing simulation exercises and deliver workshops to enhance employee resilience against social engineering attacks.<br>• Monitor and report on the effectiveness of awareness initiatives using metrics, surveys, and feedback.<br>• Stay informed about emerging cybersecurity threats and trends to ensure training content remains relevant.<br>• Estimate and manage budgets, costs, and resources for planned awareness initiatives.
