14 results for Customer Service Manager in Kanata, ON

Finance Manager

Kingston, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
We are looking for an experienced Controller to lead financial operations and provide sound oversight of accounting activities for our construction client in Kingston, Ontario. This position plays a key role in supporting business decisions through accurate reporting, budgeting, and payroll administration. The successful candidate will bring strong systems knowledge, a hands-on approach to financial management, and the ability to strengthen reporting processes while maintaining compliance and accuracy. Responsibilities:• Oversee day-to-day accounting operations and ensure financial records are complete, accurate, and maintained in accordance with established standards.• Prepare monthly, quarterly, and annual financial reports that provide clear insight into organizational performance and support leadership decision-making.• Lead budgeting activities, monitor variances, and provide analysis to help guide financial planning and resource allocation.• Manage payroll processes and coordinate with relevant systems to ensure employees are paid accurately and on schedule.• Administer and optimize accounting software and related financial tools to improve efficiency, reporting quality, and internal controls.• Produce customized financial analyses and ad hoc reports to address operational needs and executive requests.• Support the maintenance and improvement of reporting frameworks using tools such as Crystal Reports and other business systems.• Collaborate with internal stakeholders to align financial information with operational priorities and strengthen overall data accuracy.
2026-08-11T13:23:40Z

VP/Director of Finance

Ottawa, ON
onsite
Permanent
120000.00 - 150000.00 CAD / Yearly
Our client, a nationally recognized membership-based organization located in downtown Ottawa, is seeking a strategic and hands-on Bilingual Director of Finance & Administration to join its executive leadership team on a full-time, permanent basis. This is a key leadership role within a complex national organization serving tens of thousands of members across Canada. Working closely with senior leadership, elected officials, board members, and internal stakeholders, the Director will oversee financial management, administrative operations, and core organizational infrastructure.This opportunity is ideal for an experienced finance leader who can balance strategy with execution. The successful candidate will play a central role in financial planning, operational improvement, modernization initiatives, and ensuring the organization’s long-term financial health and effectiveness. What’s in it for you· A senior leadership role with meaningful influence on financial strategy and operational direction· Close collaboration with executive leadership and an engaged Board of Directors· Exposure to the complexity of a large, national membership-based organization· The opportunity to lead modernization efforts, enhance reporting, and strengthen internal controls and systems· A collaborative, values-driven workplace that emphasizes leadership, integrity, fairness, and strong relationships· Competitive compensation and ongoing professional growth opportunities Key Responsibilities· Lead the preparation, coordination, and oversight of the annual operating budget, forecasts, and long-term financial planning· Provide financial analysis, variance reporting, and strategic insights to support executive decision-making· Oversee all accounting operations, including general ledger management, month-end and year-end close, and the preparation of monthly, quarterly, and annual financial statements· Ensure compliance with applicable regulatory, tax, audit, and financial reporting requirements· Establish and maintain strong financial controls, policies, and planning procedures· Manage cash flow, investments, and financial modelling to support organizational sustainability· Liaise with internal and external auditors and play a lead role in audit preparation and reporting· Oversee payroll processing, remittances, union dues, WSIB, and benefits administration for a large unionized workforce· Provide leadership and support on union-related financial and administrative matters
2026-08-17T21:13:51Z

VP/Director of Finance

Ottawa, ON
onsite
Permanent
180000.00 - 220000.00 CAD / Yearly
Vice President of FinanceManufacturing Sector | Ottawa, ON | HybridDue to an internal promotion, our client in the manufacturing sector is seeking an accomplished Vice President of Finance to join its senior leadership team in Ottawa.This is a high-impact leadership role for a CPA-designated finance executive with deep experience in manufacturing and defence environments. The Vice President of Finance will serve as a strategic business partner to the local General Manager and work closely with the Corporate CFO in the U.S. to help drive financial performance, operational discipline, and long-term growth.The successful candidate will lead the financial direction of the Ottawa operation, combining strategic planning with hands-on oversight of financial reporting, forecasting, controls, and performance analysis. This leader will play a critical role in strengthening financial governance, supporting commercial and operational decision-making, and advancing initiatives that improve profitability, cash flow, and enterprise value.Key Qualifications<ul><li>CPA designation required</li><li>10+ years of progressive finance leadership experience, ideally within manufacturing and defence</li><li>Strong expertise in standard costing, pricing, and business case analysis</li><li>Proven experience strengthening internal controls and financial governance</li><li>Background working in large, complex organizations</li><li>Demonstrated success as an effective people leader</li><li>University degree in accounting, finance, business, or a related discipline; MBA considered an asset</li></ul>Key Responsibilities<ul><li>Serve as a senior finance partner to the General Manager and leadership team, providing insight to inform strategy, planning, and decision-making</li><li>Lead the annual budget process, rolling forecasts, long-range planning, and regular financial performance reviews</li><li>Evaluate pricing strategies, customer proposals, contract changes, and capital investments with a focus on margin, risk, and cash flow</li><li>Oversee the preparation of monthly, quarterly, and annual financial reporting for local and corporate stakeholders</li><li>Maintain strong accounting practices, internal controls, and compliance with audit and corporate governance requirements</li><li>Monitor cash flow, working capital, receivables, payables, and treasury-related activities in partnership with corporate finance</li><li>Partner cross-functionally with operations, supply chain, engineering, sales, and program management to improve cost performance and operational efficiency</li><li>Develop scenario models and decision-support analysis for strategic and commercial initiatives</li><li>Lead, mentor, and develop the finance team while supporting broader transformation and process improvement initiatives</li></ul>
2026-07-17T13:04:25Z

Administrative Coordinator

Ottawa, ON
onsite
Temporary
21.38 - 24.75 CAD / Hourly
We are looking for an Administrative Coordinator to support project delivery and day-to-day operations for a client based in Ottawa, Ontario. This Long-term Contract opportunity is well suited to someone who is highly organized, comfortable managing multiple priorities, and confident working with detailed administrative processes. The successful candidate will contribute to international development-related initiatives by coordinating documentation, travel, scheduling, and project support activities while maintaining a high standard of accuracy and service. Responsibilities: • Coordinate administrative and operational support for projects, ensuring timelines, documentation, and follow-up activities are handled efficiently. • Assist with project execution and analytical tasks related to initiatives supporting developing countries. • Prepare, review, and finalize agreements and related records with close attention to detail and compliance requirements. • Arrange travel requests and provide logistical coordination for meetings, events, and project activities. • Maintain schedules, organize appointments, and support calendar management for project-related needs. • Use spreadsheets and reporting tools to track information, summarize data, and support decision-making. • Support communication across internal teams and external stakeholders using clear and timely correspondence. • Contribute to office administration and client service activities to help keep daily operations running smoothly.
2026-08-10T14:43:43Z

Contracts/ Procurement Manager

Ottawa, ON
onsite
Permanent
120000.00 - 140000.00 CAD / Yearly
We are looking for an experienced Procurement Manager to join our clients team in Ottawa, Ontario, and lead commercial and contractual activities across complex procurement initiatives. This role oversees agreements from initial bidding through completion, while working closely with cross-functional stakeholders to protect business interests and maintain regulatory compliance. The successful candidate will bring strong judgement in contract negotiation, risk management, pricing support, and documentation control within a structured procurement environment. Responsibilities:• Lead the administration of contracts from bid support and negotiation through award, execution, modifications, and final closeout.• Prepare, examine, and negotiate a wide range of commercial documents, including amendments, subcontracts, confidentiality agreements, teaming arrangements, technical assistance agreements, memoranda of understanding, software licence agreements, and support contracts.• Partner with external legal counsel, finance, engineering, supply chain, and program teams to clarify obligations, address issues proactively, and reduce contractual exposure.• Apply Canadian defence procurement rules and related compliance requirements, including supply manual standards, industrial benefit obligations, and controlled goods regulations.• Contribute to proposal development by building compliance documentation, supporting pricing submissions, preparing cost models, and evaluating commercial risk.• Direct the development and review of customer quotations to ensure accuracy, competitiveness, and alignment with contractual requirements.• Maintain complete and well-organized contract records to support audits and demonstrate adherence to Canadian government expectations.• Monitor contractual, financial, and schedule-related risks and implement mitigation strategies to protect project delivery and business performance.• Ensure contract activities remain compliant with export control restrictions, security obligations, and other applicable regulatory commitments.
2026-08-07T15:53:51Z

Procurement Consultant

Ottawa, ON
remote
Temporary
35.00 - 41.00 CAD / Hourly
Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance, and business systems professionals. Our public sector client is seeking a bilingual Procurement Specialist for a 12-month term. In this role, you will support a large portfolio of upcoming procurement projects by developing high-quality procurement documentation and helping drive fair, open, and transparent competitive processes. The Procurement Specialist’s duties will include:· Collaborating with project managers, technical teams, and subject matter experts to gather operational, technical, and business requirements· Developing a wide array of procurement documentation· Translating stakeholder needs into procurement requirements· Defining deliverables, milestones, performance expectations, acceptance criteria, and contractor responsibilities· Supporting proposal requirements, evaluation criteria, RFPs, ITQs, and other solicitation documents· Reviewing and enhancing existing procurement documentation for clarity, consistency, completeness, and quality· Other duties as required
2026-08-11T13:23:40Z

Payroll Accountant

Ottawa, ON
onsite
Temporary
35.00 - 41.00 CAD / Hourly
We are looking for an experienced Payroll Accountant to support a long-term contract opportunity for our client based in Ottawa, Ontario. This position is ideal for someone who can manage payroll and accounting activities with accuracy across a multi-provincial environment. The successful candidate will bring strong Excel capabilities, hands-on experience with payroll and accounting systems, and the ability to contribute to financial reporting, planning, and day-to-day reconciliations. Responsibilities:• Administer bi-weekly payroll accurately and on schedule for employees working in multiple provinces.• Maintain payroll records, deductions, and remittances while ensuring compliance with applicable payroll and tax requirements.• Reconcile general ledger payroll accounts and investigate any variances to support accurate financial reporting.• Complete monthly banking activities and perform account reconciliations to ensure transactions are properly recorded.• Review and reconcile corporate card or expense-related transactions, including Visa activity, in a timely manner.• Support budgeting and forecasting processes by preparing payroll and accounting data for analysis and planning.• Use payroll and accounting platforms, including Payworks and related systems, to process transactions and maintain data integrity.• Prepare and update spreadsheets and financial schedules in Excel to track payroll, reconciliations, and reporting requirements.
2026-08-17T17:05:32Z

Lead Finance and Administration Offcer

Ottawa, ON
onsite
Permanent
140000.00 - 160000.00 CAD / Yearly
Due to a retirement, we are looking for an accomplished finance leader to oversee financial stewardship and administrative operations at our client's Ottawa, Ontario office. This role serves as a trusted partner to executive leadership, providing informed guidance on budgeting, financial planning, compliance, and organizational risk. The successful candidate will bring a strategic mindset, strong operational judgement, and the ability to lead cross-functional teams across finance and administration. Responsibilities:- Direct the full scope of financial operations, including accounting, payroll oversight, budgeting, forecasting, consolidated reporting, and initiatives that strengthen financial performance.- Lead and mentor the accounting team, promoting accountability, attention to detail, and a collaborative working environment.- Provide strategic financial insight to support annual planning, multi-year forecasting, and ongoing assessment of organizational goals and priorities.- Establish and maintain effective internal controls while ensuring adherence to financial policies, taxation rules, and applicable regulatory obligations.- Administer donor-restricted funding and membership revenues in line with contractual terms and internal governance requirements.- Contribute financial expertise to grant submissions, commercial agreements, supplier contracts, and approval processes for organizational spending, including signing authority where required.- Prepare clear financial and administrative briefings, reports, and policy materials for senior leadership, the Board, and committee meetings.- Oversee key administrative functions such as human resources coordination, communications support, office administration, and day-to-day operational planning.- Represent the organization in dealings with Canadian regulators, government bodies, and external partner organizations on financial and administrative matters.- Review contractual arrangements tied to international events and provide guidance related to operational risk, communications, and associated administrative considerations.
2026-08-17T21:13:51Z

IT Administrator

Ottawa, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
We are looking for an experienced IT Systems Administrator to join our client's team and support the day-to-day operation of their IT environment. This opportunity is ideal for a hands-on IT professional who is comfortable working across L1/L2 technical support, Microsoft 365, Azure, networking, and infrastructure. The role is well suited to someone who has progressed beyond traditional help desk support and has gained practical experience administering and troubleshooting systems, networks, cloud technologies, and end-user environments. The successful candidate will work closely with the IT Manager and provide technical support to a small Ottawa-based environment while contributing to the ongoing improvement and security of the organization's technology infrastructure. Responsibilities:• Provide hands-on L1/L2 technical support to approximately 30 users, troubleshooting hardware, software, Microsoft 365, connectivity, and other IT issues.• Administer and support Microsoft 365, Azure, Entra ID, Intune, and related Microsoft technologies.• Configure, maintain, and troubleshoot laptops, mobile devices, printers, IP phones, and other end-user technology.• Support network infrastructure including switches, firewalls, Wi-Fi, VPN, DNS, DHCP, LAN/WAN, and Internet connectivity.• Administer and troubleshoot Cisco and Sophos network and security equipment.• Monitor and maintain servers, cloud infrastructure, virtual machines, databases, and related IT services.• Support user onboarding by preparing accounts, laptops, mobile devices, software, and access permissions.• Perform system updates, software deployments, patching, backups, and restoration activities.• Troubleshoot network, infrastructure, and application issues and identify opportunities to improve system reliability and performance.• Support IT security through access controls, endpoint protection, firewalls, VPNs, backups, and other security technologies.• Assist with the implementation and support of third-party applications, cloud services, and IT solutions.• Maintain accurate IT documentation, technical procedures, asset information, and end-user guides.• Work with vendors and service providers to resolve technical issues and support hardware, software, licensing, and infrastructure requirements.• Provide technical support for meetings, conferences, and other organizational activities, including occasional support outside regular business hours.• Recommend and implement improvements to the organization's IT infrastructure, systems, and support processes.
2026-08-14T17:48:39Z

Accounting Assistant

Ottawa, ON
onsite
Temporary
30.40 - 35.20 CAD / Hourly
We are looking for an experienced Accounting Assistant to join our client on a Contract basis in Ottawa, Ontario. This opportunity is well suited to a detail-oriented finance specialist who is confident working with Sage or a comparable ERP platform and who brings advanced Excel skills to support daily accounting operations. The successful candidate will contribute to invoicing, financial reporting, reconciliations, and audit support while helping maintain accuracy across receivables and other core accounting activities. Responsibilities: • Manage invoice processing activities, ensuring transactions are entered accurately and within required timelines. • Prepare and post journal entries while maintaining complete and organized financial records. • Support month-end and period-end accounting tasks by assisting with reconciliations and reporting deliverables. • Monitor accounts receivable balances, follow up on outstanding items, and help maintain healthy cash flow. • Assist with audit preparation by gathering documentation, organizing records, and responding to information requests. • Use advanced Excel functions to analyze financial data, identify discrepancies, and produce clear reports for stakeholders. • Work within Sage or a similar accounting or ERP system to maintain data integrity and support routine finance operations. • Contribute to payment-related processes and provide responsive internal or external customer service on accounting inquiries.
2026-08-18T19:13:45Z

Bookkeeper

Ottawa, ON
onsite
Permanent
58000.00 - 62000.00 CAD / Yearly
Robert Half is partnering with an accounting firm that's looking to add a Bookkeeper in the Ottawa office. This is a full-time/permanent role on site. Advantages:-Full benefits;-3 weeks vacation + Christmas closure;-Professional development & wellness allowance; -Fridays off between Victoria and Labor Day;-Opportunity for hybrid after a year in the role. Responsibilities:Oversee full-cycle bookkeeping for multiple clients across a range of industriesAccurately record, classify, and maintain financial transactions in the general ledgerManage accounts payable and accounts receivable processesPerform reconciliations for bank accounts, credit cards, loans, and balance sheet accountsRecord fixed assets, prepaid expenses, shareholder activity, loans, and other balance sheet itemsPrepare and post recurring, accrual, and adjusting journal entriesInvestigate discrepancies and maintain well-organized supporting documentationComplete month-end bookkeeping, including job costing, reconciliations, and closing proceduresPrepare monthly financial statements and management reportsReview balance sheet and income statement accounts to ensure accuracy and reasonablenessPrepare year-end working papers and supporting schedulesIdentify and resolve bookkeeping issues prior to year-end file submissionCollaborate with accountants to address year-end inquiries and post necessary adjustmentsProcess payroll and maintain accurate payroll recordsPrepare payroll remittances and related reconciliationsAssist with T4s, T4As, ROEs, and year-end payroll requirementsPrepare and file GST/HST returnsSupport WSIB and EHT filings, where applicableTrack government filing and payment deadlines to ensure timely compliance
2026-08-17T14:48:47Z

Bilingual Recruiter

Ottawa, ON
onsite
Temporary
36.00 - 45.00 CAD / Hourly
Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals.Our Crown Corporation client is seeking a bilingual HR recruiter for a 12-month term. In this role you will administer full cycle recruitment, onboarding and workforce planning. The Bilingual HR recruiter’s duties will include:· Partnering with stakeholders to define roles, update job descriptions, and ensure organizational charts and departmental information are current.· Conducting research and benchmarking against industry standards to analyze workforce gaps and planning needs.· Assisting in the development of staffing plans· Managing candidate screening, interviewing, and shortlisting, including drafting interview questions· Performing pre-screening, coordinating interview scheduling, and conducting interviews and reference checks.· Posting job advertisements on the intranet, external career websites, media outlets, and select electronic job boards.· Other duties as required
2026-08-17T21:13:51Z

Finance Administrator

Ottawa, ON
onsite
Permanent
65000.00 - 70000.00 CAD / Yearly
Robert Half is partnering with an excellent organization that's looking to add an experienced Finance Coordinator to their growing team. This is a full-time/permanent role. Advantages:-Competitive salary (65-70K)-Full benefits + RRSP matching-3 weeks vacation + sick days-Christmas Closure-Hybrid work model (3 days on site) after probationary period-Excellent team and culture Responsibilities:• Prepare and process a high volume of monthly invoices• Manage accounts payable by coding and entering vendor invoices, identifying discrepancies, and resolving issues• Handle employee expense claims and reconcile visa statements with supporting documentation, addressing inconsistencies with cardholders• Perform accounts receivable duties, including conducting customer collection calls to ensure timely payments• Set up and maintain project budgets and financial records within the project management system• Conduct bank reconciliations and prepare deposits, along with other banking-related tasks• Maintain strong relationships with vendors and clients by addressing inquiries and concerns efficiently• Assist with year-end financial processes and reporting• Organize and maintain financial records, ensuring a structured and accessible filing system• Provide backup support for other finance roles during peak periods or staff absences
2026-07-31T14:43:51Z

Accountant - Entry Level

Ottawa, ON
onsite
Temporary
31.00 - 34.00 CAD / Hourly
We are looking for an entry-level Accountant to join a client team in Ottawa on a Long-term Contract basis. This opportunity is well suited to someone who brings hands-on accounting experience and is comfortable working with Great Plains and Excel in a fast-paced environment. The successful candidate will support core financial operations while contributing to several accounting projects and maintaining accurate day-to-day records. Responsibilities:• Manage supplier invoices, verify coding, and process payments in a timely and accurate manner.• Prepare customer billing, record incoming payments, and monitor receivable balances to support cash flow activities.• Complete regular bank and account reconciliations, investigate discrepancies, and resolve outstanding items.• Maintain financial records within Great Plains and assist with accounting activities tied to multiple ongoing projects.• Support daily accounting operations by posting entries, updating documentation, and ensuring records are current and organized.• Collaborate with internal stakeholders to address accounting questions, follow up on outstanding items, and keep transactions moving efficiently.
2026-07-31T14:43:51Z