<p><strong>Controller (Bilingual)</strong></p><p><strong>Location:</strong> Downtown Ottawa | Free Parking</p><p><strong>Industry:</strong> Not-for-Profit | Unionized Environment</p><p>Our client, a well-established national not-for-profit organization, is seeking a fully bilingual <strong>Controller</strong> to lead finance and administrative operations in a unionized environment. Reporting to senior leadership, this role supports an annual budget of approximately <strong>$41M</strong> and is responsible for financial stewardship, compliance, reporting, payroll oversight, and administrative leadership across national and regional offices.</p><p>This is an excellent opportunity for a hands-on, collaborative finance leader who enjoys working in a mission-driven organization and can balance strategic insight with day-to-day operational execution.</p><p>Key Responsibilities</p><p><strong>Financial Management & Reporting</strong></p><ul><li>Lead the preparation and coordination of the annual operating budget of approximately $41M.</li><li>Oversee day-to-day accounting operations, including internal controls, cash flow, accounting policies, and investments.</li><li>Prepare financial statements, management reports, budget-to-actual analyses, and other financial reporting for leadership.</li><li>Monitor financial performance, investigate variances, and provide recommendations to senior leaders.</li><li>Ensure compliance with all statutory and regulatory requirements, including CRA, payroll, and Statistics Canada filings.</li><li>Act as the primary contact for internal and external audits and coordinate all related activities.</li><li>Support contract review and negotiations for goods, services, and cost-saving opportunities.</li><li>Provide financial guidance to internal stakeholders, vendors, financial institutions, and external partners.</li><li>Maintain and monitor membership-related financial and reporting data across multiple bargaining units.</li></ul><p><strong>HR, Payroll & Administration</strong></p><ul><li>Oversee payroll administration, employee benefits, and HR-related budget impacts.</li><li>Ensure compliance with collective agreements, employment legislation, and internal policies.</li><li>Support hiring administration, attendance tracking, benefits coordination, and employee support processes.</li><li>Promote a positive, inclusive workplace through strong HR and administrative practices.</li><li>Oversee office operations, facilities, equipment, reception, and administrative support functions.</li></ul><p><strong>National & Regional Support</strong></p><ul><li>Serve as a financial and administrative resource to national leadership and regional offices.</li><li>Provide guidance on financial procedures, compliance requirements, and administrative best practices.</li><li>Identify opportunities to improve processes and strengthen shared services across the organization.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Supervise and mentor a team of <strong>3 Bookkeepers</strong> and <strong>5 Accounting Assistants</strong>.</li><li>Foster a culture of accountability, collaboration, and continuous improvement.</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a well renowned property management company looking for a Property Manager to join their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver responsive, detail-oriented support to tenants by addressing inquiries, coordinating service requests with facilities staff, and confirming that issues are resolved satisfactorily.</p><p>• Maintain round-the-clock emergency response coverage for the property and help ensure urgent matters are handled promptly and effectively.</p><p>• Carry out routine inspections of common areas and tenant premises to verify lease compliance and support the overall condition and presentation of the property.</p><p>• Keep lease documentation, tenant records, correspondence, and property files organized, current, and aligned with company standards.</p><p>• Support leasing and occupancy goals by assisting with marketing activities, tracking rental market trends, and helping attract prospective residents.</p><p>• Obtain and compare quotes for maintenance and general property work, and coordinate items such as signage and tenant identification requirements.</p><p>• Assist with monthly billings, rent collection posting, and the preparation of transaction-related documentation.</p><p>• Contribute to annual budgeting, recovery calculations, revenue forecasting, and general ledger cost reviews to support accurate tenant reconciliations.</p><p>• Address resident concerns in a timely manner to promote satisfaction, retention, and a positive tenant experience.</p>
<p><strong>Robert Half is partnering with a well renowned Owner Managed business that's looking to add an experienced Office & Property Manager to join their growing company. This is a full-time/permanent role in the Ottawa-West region.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (75-100K) + 10-12% bonus</p><p>-Full benefits + RRSP matching</p><p>-3 weeks vacaton</p><p>-Free parking</p><p>-Excellent environment</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee lease administration by updating key agreement details, monitoring renewal timelines, tracking rent changes, and ensuring important obligations and notice periods are addressed on schedule.</p><p>• Work closely with ownership and legal advisors to coordinate lease renewals, amendments, tenant issues, and other matters affecting occupancy and contractual compliance.</p><p>• Support leasing activity by managing vacant space listings, communicating with brokers and prospective tenants, arranging viewings, and preparing regular updates on market interest and availability.</p><p>• Establish and maintain a property service request process that records priority, assigned responsibility, costs, response timing, repair type, and completion status for maintenance work.</p><p>• Organize preventive maintenance plans and service arrangements for building systems, structural elements, parking areas, landscaping, safety equipment, and shared spaces.</p><p>• Engage approved service providers, monitor contractor performance, and keep insurance certificates, service agreements, inspection documents, and maintenance histories properly documented.</p><p>• Prepare operating budgets, compile monthly property performance information, and track key financial indicators such as revenue, expenses, arrears, vacancy levels, and net operating results.</p><p>• Administer tenant billings, supporting documentation, and annual reconciliations while assisting with insurance matters, tax-related reviews, appraisals, and financing information requests.</p><p>• Manage office administration including correspondence, calendars, meetings, supply coordination, vendor records, document control, and follow-up on action items from leadership discussions.</p><p>• Coordinate compliance-related activities, respond to urgent maintenance situations, support tenant feedback initiatives, and safeguard confidential business, employee, legal, and financial information.</p>
<p><strong>Robert Half is partnering with an organization that's looking to add a Patient Service Manager to their growing team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Supervise and guide the Patient Services team to regularly provide outstanding, empathetic, and professional support to patients, referring offices, and other key partners.</li><li>Manage day-to-day operations by overseeing staffing levels, scheduling, task allocation, and workflow effectiveness to meet service goals and operational demands.</li><li>Create, introduce, and uphold service expectations across all communication channels, including phone and email interactions.</li><li>Serve as the main point of escalation for challenging patient issues, complaints, and service recovery matters, ensuring prompt and suitable resolution.</li><li>Review feedback from patients and referring offices to spot patterns, resolve service shortcomings, and introduce enhancements that strengthen the patient experience.</li><li>Maintain the accuracy, organization, and timely communication of information entering and leaving the Patient Services department to support seamless care and efficient workflows.</li><li>Evaluate team performance, operational processes, and staffing needs to uncover ways to increase efficiency, remove obstacles, and maximize available resources.</li><li>Define, track, and present key performance metrics to measure team output, service quality, productivity, patient satisfaction, and operational success.</li><li>Analyze data and performance patterns to determine improvement opportunities, set measurable targets, and carry out plans to achieve results.</li><li>Design and implement strategies that support employee engagement, retention, and team performance while preserving excellent service delivery.</li><li>Recognize opportunities to simplify processes, strengthen information flow, and improve collaboration between Patient Services and other departments.</li><li>Identify and assess emerging technologies, systems, and tools that can boost call centre performance, improve workflows, enhance information management, and elevate the patient experience.</li><li>Take the lead in, or contribute to, the rollout of new systems, technologies, and process enhancements.</li><li>Partner with Operations, Finance, Human Resources, and other stakeholders to strengthen workflows, reporting, communication, and coordination throughout the organization.</li></ul><p><br></p>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance, and business systems professionals. </p><p>Our Crown Corporation client is seeking a bilingual Accountant for a ten-month contract. Reporting to the Accounting Manager, you will support day-to-day financial operations in a blue chip organization. </p><p>The Accountant’s duties will include: </p><p>· Validating and posting invoices in accounting systems</p><p>· Coordinating weekly payment production and related reporting</p><p>· Recording and tracking bank deposits and receivables</p><p>· Monitoring contract agreement workflows </p><p>· Providing support and guidance on financial processes and policies</p><p>· Other related duties as required</p>