<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
<p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
We are looking for a detail-oriented and proactive Accounting Analyst to join our team on a long-term contract basis in Toronto, Ontario. This role is integral to supporting financial operations, including month-end processes, reconciliations, and reporting for multiple regional offices. The ideal candidate will bring a blend of technical accounting expertise, adaptability, and a collaborative mindset to thrive in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle month-end financial processes, including journal entries, fixed asset management, and bank reconciliations, ensuring accuracy and timeliness.<br>• Collaborate with multiple regional offices to prepare annual financial reports and support audits as required.<br>• Maintain compliance with IFRS standards, particularly for leases, and ensure adherence to organizational policies.<br>• Provide critical support during the transition to new accounting systems, leveraging prior experience with tools like Workday.<br>• Work closely with interns and team members to oversee reconciliations, project deliverables, and day-to-day accounting tasks.<br>• Assist in preparing financial statements and reports for a not-for-profit organization that operates across different time zones.<br>• Contribute to process improvements by identifying opportunities for efficiencies and implementing best practices.<br>• Support the team during peak periods, such as month-end and year-end, with additional in-office days as needed.<br>• Utilize intermediate Excel skills to analyze data and create financial models that aid decision-making.<br>• Act as a point of contact for interdepartmental coordination, fostering a collaborative and respectful work environment.
<p>This is a long term contract with expectation of working in a hybrid model in North York. This role is responsible for managing sensitive employee compensation information, conducting detailed analysis of pay structures, and building financial models to guide labor negotiations. The position requires advanced analytical skills, strict confidentiality, and close collaboration with teams across HR, Finance, Legal, Strategy, and Operations to ensure accurate workforce cost planning and adherence to collective agreements. The individual will also prepare high-level reports for executive leadership and the Board, presenting complex financial insights in a clear and actionable manner. Proficiency in financial modeling tools, handling sensitive datasets, and communicating effectively with senior stakeholders is essential.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and analyze employee compensation, benefits, and payroll data while maintaining confidentiality.</li><li>Create financial models to track compensation trends and forecast workforce-related costs.</li><li>Deliver insights on pay competitiveness and financial implications for labor discussions.</li><li>Contribute to annual budget planning and long-term workforce cost projections.</li><li>Provide analytical support for the organizational business planning cycle.</li><li>Prepare workforce cost and trend reports for executive leadership, external stakeholders, and board-level committees.</li><li>Serve as a backup resource for senior finance leaders on projects requiring financial expertise.</li><li>Conduct detailed cost analysis to support labor contract negotiations.</li><li>Develop scenario models to evaluate the financial impact of proposed compensation changes.</li><li>Collaborate with legal and labor relations teams to ensure compliance with contracts and employment regulations.</li><li>Partner with HR leadership to align financial analysis with compensation strategy.</li><li>Coordinate with accounting teams to ensure accurate cost allocations for salaries and benefits.</li><li>Contribute to strategic and change management projects requiring financial insight.</li></ul><p><br></p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
We are looking for a skilled and technically proficient Cyber Security Project Manager to lead critical cybersecurity initiatives for the City of Hamilton. This long-term contract role involves managing multiple projects, including cloud security, identity and access management, and data protection programs, while collaborating closely with internal teams and external vendors. The ideal candidate is highly organized, thrives in dynamic environments, and possesses the expertise to work alongside security architects and engineers to ensure project success.<br><br>Responsibilities:<br>• Manage the planning and execution of multiple concurrent cybersecurity projects, including initiatives related to Azure AD, Conditional Access, Microsoft Defender Suite, and Endpoint Protection.<br>• Oversee identity and access management projects, including privileged access and policy implementation.<br>• Drive cloud security initiatives across Azure and SaaS platforms, ensuring compliance with governance standards.<br>• Develop and maintain detailed project documentation, including charters, schedules, logs, communication plans, and progress reports.<br>• Collaborate with internal departments such as IT Infrastructure, Compliance, Privacy, and Data Governance, as well as external vendors.<br>• Facilitate internal audits and security assessments by coordinating evidence collection and ensuring proper documentation.<br>• Monitor regulatory and policy compliance deliverables aligned with frameworks such as NIST 800-53 and ISO 27001.<br>• Work with data governance teams to integrate ownership, access controls, and data security measures into projects.<br>• Provide executive-level reporting and regular updates to IT leadership and senior stakeholders.<br>• Standardize project delivery processes to enhance efficiency within the security program.
