2 results for Desktop Support in Guelph, ON
Desktop Support Analyst
- Concord, ON
- onsite
- Temporary
-
23 - 26 CAD / Hourly
- We are looking for a Desktop Support Analyst to provide reliable technical assistance for end users in Ontario. This long-term contract opportunity is ideal for someone who enjoys solving hardware, software, and workplace technology issues while delivering responsive, detail-oriented support. The successful candidate will help maintain day-to-day desktop operations, support Microsoft Office 365 environments, and contribute to a stable and efficient user experience across the organization.<br><br>Responsibilities:<br>• Deliver hands-on and remote support for desktops, laptops, peripherals, and common workplace technology issues.<br>• Troubleshoot problems related to Microsoft Office 365 applications, user access, and general productivity tools.<br>• Set up, configure, and deploy end-user hardware and software for new hires, existing staff, and replacement devices.<br>• Respond to service requests in a timely manner, document incidents clearly, and follow issues through to resolution.<br>• Diagnose system, connectivity, and device performance concerns and escalate complex matters when required.<br>• Perform routine maintenance, updates, and basic asset support to help keep desktop environments operating effectively.<br>• Assist employees with account-related concerns, application usage questions, and day-to-day technical guidance.<br>• Collaborate with internal teams to support consistent IT service delivery and minimize disruption to business operations.
- 2026-07-23T00:00:00Z
Application Support Engineer
- Hamilton, ON
- onsite
- Permanent
-
95000 - 119000 CAD / Yearly
- <p>We are looking for an Application Support Engineer to support and enhance enterprise business systems for a client in Hamilton, Ontario. This role focuses on maintaining application performance, resolving technical issues, and helping business units make effective use of critical platforms. The successful candidate will contribute technical expertise across application support, configuration, reporting, and integration while working closely with both operational stakeholders and delivery teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide ongoing technical support for enterprise applications by investigating incidents, resolving system issues, and maintaining stable day-to-day operations.</p><p>• Configure, administer, and optimize business applications to meet operational needs across municipal departments and service areas.</p><p>• Analyze application behaviour, data quality concerns, and system errors to identify root causes and recommend effective solutions.</p><p>• Translate operational and business needs into clear functional and technical documentation, including support procedures, specifications, and test materials.</p><p>• Collaborate with Agile delivery teams as a technical contributor, participating in planning, issue resolution, testing, and continuous improvement activities.</p><p>• Support reporting, troubleshooting, and integration work involving enterprise asset management, ERP, CMMS, and related business systems.</p><p>• Work with relational databases such as Oracle and Microsoft SQL Server to review data, support reporting needs, and assist with issue diagnosis.</p><p>• Coordinate application changes in alignment with established incident, problem, and change management practices.</p><p>• Partner with business and technical teams to support cross-system integrations and ensure reliable information flow between connected platforms.</p>
- 2026-06-29T00:00:00Z
