<p>We are looking for an experienced Administrative Assistant to join a dynamic investment firm in Mississauga, Ontario. In this role, you will provide exceptional administrative support across multiple business units, ensuring smooth operations and effective communication. This position is ideal for someone who thrives in a fast-paced environment and has a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound communications, including phone calls, emails, and correspondence.</p><p>• Assist with event planning, including scheduling, invitations, and vendor coordination for facility openings and other corporate events.</p><p>• Maintain and update social media platforms for the home care division, ensuring accurate and engaging content.</p><p>• Support insurance renewals and other operational tasks.</p><p>• Prepare and edit documents, presentations, and reports using Microsoft Office tools.</p><p>• Collaborate with diverse business units to ensure seamless administrative support across projects.</p><p>• Organize office operations and procedures, contributing to a productive and detail-oriented work environment.</p><p>• Monitor and manage supplies, ensuring the office is well-stocked and operational.</p><p>• Provide excellent customer service to clients, addressing inquiries and resolving issues promptly.</p>
<p>We are looking for a detail‑oriented HRIS Analyst to oversee and optimize our cloud‑based HRIS platform, with a primary focus on Dayforce. This role is ideal for someone who excels in system configuration, data integrity, and supporting HR operations through technology. The HRIS Analyst will manage day‑to‑day system administration, ensure accuracy of employee data, and lead system enhancements and projects. To be successful in this role, candidates must bring a strong understanding of HR processes, experience with Dayforce implementations, and proven project management capabilities.</p><p><strong>Responsibilities:</strong></p><ul><li>Act as the primary administrator for Dayforce, overseeing configuration, permissions, workflows, and system optimization.</li><li>Troubleshoot issues, manage integrations, and ensure system stability and performance.</li><li>Conduct regular audits and maintain data accuracy across all modules.</li><li>Support compliance with data privacy, security standards, and audit requirements.</li><li>Build and deliver dashboards, reports, and data insights for HR and business leaders.</li><li>Support workforce planning and strategic decision‑making through data analysis.</li><li>Partner with HR, Payroll, Finance, and IT on enhancements, module rollouts, integrations, and automation initiatives.</li><li>Lead HRIS‑related projects, ensuring effective planning, testing, and implementation of new features.</li><li>Serve as the main point of contact for HRIS inquiries.</li><li>Train HR team members and end‑users on system capabilities, reporting tools, and best practices.</li><li>Maintain documentation, process guides, and workflow materials.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Category Manager to oversee the strategy and performance of a defined product portfolio within the foodservice wholesale sector. This role involves managing supplier relationships, optimizing category performance, and driving growth initiatives for B2B and hospitality customers. If you thrive in a fast-paced, high-volume environment and have a strong background in foodservice procurement, this position is an excellent opportunity to make a significant impact.</p><p><br></p><p>Responsibilities:</p><p>• Take ownership of category performance, including sales growth, margin management, inventory levels, and service standards.</p><p>• Develop and implement effective category strategies that align with the organization’s wholesale growth objectives.</p><p>• Manage supplier partnerships, focusing on pricing negotiations, rebate programs, and promotional funding.</p><p>• Oversee pricing decisions and margin strategies across various categories.</p><p>• Drive product assortment optimization, rationalization, and the introduction of new items.</p><p>• Collaborate with internal teams such as supply chain, operations, finance, marketing, and ecommerce to enhance business outcomes.</p><p>• Analyze sales, cost, and inventory data to identify opportunities for improvement and mitigate potential risks.</p>
We are looking for a detail-oriented Logistics Coordinator to join our dynamic team in Mississauga, Ontario. This role is ideal for someone who excels in managing complex schedules, problem-solving, and ensuring the smooth flow of goods through the supply chain. If you thrive in a fast-paced environment and are passionate about logistics, this position is perfect for you.<br><br>Responsibilities:<br>• Coordinate daily shipment schedules, including pickups, deliveries, and consolidations across domestic and international channels.<br>• Monitor and track freight movements from dispatch to delivery, resolving delays or issues proactively.<br>• Prepare and manage shipping documentation such as bills of lading, customs paperwork, packing slips, and labels.<br>• Collaborate with carriers, warehouse teams, and customer service representatives to ensure efficient order processing.<br>• Maintain and update accurate shipment data in logistics systems, providing timely updates to stakeholders.<br>• Support inventory management by reconciling discrepancies and organizing cycle counts.<br>• Communicate order statuses, delays, or issues clearly and promptly to customers.<br>• Assist in negotiating rates, selecting carriers, and driving continuous improvement initiatives.<br>• Ensure compliance with transportation regulations, health and safety standards, and company policies.
<p>We are looking for a dedicated AR/Collections Associate to oversee business-to-business accounts receivable collections for both Canadian and U.S. customers. This role is instrumental in ensuring timely payments, maintaining strong customer relationships, and supporting cash application processes. You will also contribute to invoicing tasks and assist with resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Manage B2B collections for Canadian and U.S. customer accounts, ensuring payments are received promptly.</p><p>• Follow up on overdue accounts and address payment issues while fostering positive client relationships.</p><p>• Accurately post customer payments and handle cash application processes.</p><p>• Provide backup support for invoicing tasks when required.</p><p>• Investigate and resolve account discrepancies, including short payments and unapplied funds.</p><p>• Prepare and maintain aging reports, offering regular updates to management on collection activities.</p><p>• Respond to customer inquiries with professionalism and efficiency.</p><p>• Collaborate with internal departments, such as Sales, Customer Service, and Finance, to address billing and payment concerns.</p>
We are looking for an experienced Tax Manager to join our team on a long-term contract in Mississauga, Ontario. In this role, you will oversee Canadian tax compliance and reporting, ensuring accuracy and adherence to regulations. This position offers the opportunity to work onsite three days a week, contributing to key financial processes and supporting both domestic and international tax matters.<br><br>Responsibilities:<br>• Prepare and analyze tax provisions, returns, and reconciliations, including T106, T1135, and NR4 forms.<br>• Review withholding taxes, true-ups, and note disclosures to ensure compliance with regulations.<br>• Contribute to research and development claims, transfer pricing documentation, and financial audits.<br>• Stay updated on changes in tax legislation and provide support for special tax-related projects.<br>• Collaborate with teams to promote process improvements and maintain health and safety standards.<br>• Assist with international tax matters and audits, ensuring timely resolution of issues.<br>• Support the preparation of financial statements with accurate tax-related entries.<br>• Review tax processes and recommend enhancements to improve efficiency and compliance.
<p>We are seeking an experienced Customs Administrator with a Certified Customs Specialist (CCS) designation to join our team in Mississauga, Ontario. In this contract position, you will play a key role in ensuring the timely and accurate processing of customs documentation for shipments. This is an excellent opportunity to contribute to a dynamic wholesale distribution environment while further developing your expertise in logistics and customs procedures.</p><p><br></p><p>Responsibilities:</p><p>• Match advice notifications with arrival notices on a daily basis to ensure shipment accuracy.</p><p>• Input data for electronic clearance of eligible shipments in compliance with customs regulations.</p><p>• Prepare and submit paper entries for goods requiring special government clearances (e.g., wood products).</p><p>• Classify imported goods and calculate applicable duties, taxes, and fees.</p><p>• Compile and transmit B3 documents to the appropriate customs authorities, ensuring proper accounting of duties and taxes on incoming shipments.</p><p>• Organize and submit monthly entries for low-value shipments in compliance with customs requirements.</p><p>• Handle entries related to supplementary payments and drawbacks, as required.</p><p>• Process permit applications and research guidelines for re-exporting domestically produced goods.</p><p>• Verify incoming delivery notes against intra-company invoices and organize documentation for control preparation.</p><p>• Prepare foreign supplier declarations to accompany re-export shipments, when required.</p>
<p>Robert Half Canada is seeking a highly experienced Senior Manager, Accounting on behalf of a global retail organization. This role presents a unique opportunity to oversee accounting operations, drive financial excellence, and lead a dedicated team within a fast-paced and collaborative environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead and manage the accounting team to ensure accurate and timely financial reporting and compliance.</li><li>Oversee month-end and year-end close processes, general ledger maintenance, and reconciliation activities.</li><li>Develop and implement effective accounting policies and internal controls to ensure regulatory adherence.</li><li>Partner with cross-functional teams including finance, operations, and HR for budget planning and business analysis.</li><li>Identify opportunities for process improvements, system enhancements, and efficiency gains.</li><li>Support audits, tax filings, and other statutory requirements.</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to lead a comprehensive compensation-related project within a dynamic and collaborative environment. This a 6-7 mon contract position involves overseeing project execution, managing timelines, and fostering relationships with cross-functional teams to ensure successful delivery of all objectives. Based in Toronto, Ontario, this role requires onsite presence two days per week and offers the opportunity to partner closely with various stakeholders across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate and lead meetings with cross-functional teams and stakeholders to ensure alignment and progress.</p><p>• Actively address challenges by engaging subject matter experts and team members to resolve issues swiftly.</p><p>• Develop and manage a detailed project plan, including tracking milestones, tasks, and dependencies.</p><p>• Monitor project progress, identify risks, and communicate potential impacts to leadership.</p><p>• Collaborate with teams to gather and validate business requirements for effective project execution.</p><p>• Deliver clear and concise presentations and regular status updates to stakeholders.</p><p>• Coordinate the end-to-end compensation process, ensuring all aspects are executed efficiently.</p><p>• Build strong partnerships across organizational departments, including HR, Compensation, and Systems.</p><p>• Maintain thorough documentation, reporting, and project artifacts throughout the project lifecycle.</p><p>• Ensure that all workstreams are completed on schedule and meet quality standards.</p>
<p>This job posting is for a current contract vacancy with our client. We are looking for a highly skilled Senior Systems Engineer to join our team in Toronto, Ontario. In this role, you will play a key role in designing, implementing, and maintaining IT infrastructure that supports organizational objectives. This role will require close collaboration with regional teams and global stakeholders to ensure seamless operations and adherence to industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage scalable IT infrastructure that meets organizational and regional requirements.</p><p>• Standardize systems and processes across different regions to enhance reliability and security.</p><p>• Integrate and manage hybrid environments, including on-premises and cloud-based solutions such as Azure and VMware.</p><p>• Collaborate with regional IT teams to address unique challenges and deliver tailored solutions.</p><p>• Act as the primary escalation point for critical technical issues across time zones.</p><p>• Monitor system performance and optimize configurations to meet diverse user and network demands.</p><p>• Oversee backup, recovery, and disaster recovery processes to ensure business continuity.</p><p>• Lead cross-region IT infrastructure projects, ensuring consistent execution and adherence to standards.</p><p>• Implement and maintain robust security protocols to safeguard organizational data.</p><p>• Develop and maintain comprehensive documentation for systems, processes, and infrastructure standards.</p>
<p><strong>Overview</strong></p><p>Our client is a Toronto-based family office managing a diverse and complex portfolio of investments across multiple entities. They are seeking an experienced <strong>Controller</strong> to lead all accounting and financial reporting activities for the group. This role is ideal for a hands-on, technically strong accounting professional who thrives in smaller, dynamic environments and is comfortable navigating complex investment structures. The Controller will play a critical role in ensuring financial accuracy, transparency, and control across the organization while acting as a trusted partner to ownership and senior stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee month-end, quarter-end, and year-end close processes across multiple legal entities</li><li>Prepare and review financial statements in accordance with applicable accounting standards (ASPE and/or IFRS, as applicable)</li><li>Ensure timely, accurate, and consistent reporting across all entities</li><li>Oversee accounting for a broad range of investments (e.g., private equity, real estate, marketable securities, structured investments, intercompany arrangements)</li><li>Manage fair value measurements, capital activity, distributions, and complex journal entries</li><li>Work closely with external advisors on valuation, tax structuring, and investment reporting</li><li>Manage intercompany transactions, reconciliations, and eliminations</li><li>Maintain entity-level financial integrity while supporting consolidated reporting</li><li>Ensure proper documentation and controls across entities</li><li>Establish and maintain strong internal controls and accounting policies</li><li>Identify opportunities to improve processes, reporting efficiency, and system usage</li><li>Act as a key point of contact for auditors, tax advisors, and external consultants</li><li>Provide oversight and mentorship to junior accounting staff </li><li>Partner closely with ownership, investment teams, and external advisors</li><li>Translate complex financial information into clear, actionable insights for non-technical stakeholders</li></ul>
<p><strong>Overview</strong></p><p> A well-established downtown litigation firm is seeking a detail-oriented and proactive Legal Assistant with experience in a litigation environment. This role supports lawyers in managing active files, coordinating deadlines, and ensuring efficient document handling within a fast-paced practice.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative and legal support to litigation lawyers</li><li>Draft, format, and revise legal documents, correspondence, and court materials</li><li>Manage calendars, including scheduling court dates, discoveries, mediations, and meetings</li><li>Maintain and organize physical and electronic files</li><li>Coordinate filings with courts and tribunals (including e-filing where applicable)</li><li>Track deadlines and ensure compliance with court rules and procedures</li><li>Prepare document briefs, affidavits, and motion records</li><li>Communicate with clients, opposing counsel, and court offices professionally</li><li>Handle billing support, including time entry and expense tracking</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p> </p><p>Are you a versatile, hands-on IT Project Manager who thrives in dynamic environments and enjoys taking ownership of a wide range of technical initiatives?</p><p> </p><p>We are looking for an experienced IT Project Manager who can lead complex projects across data migrations, IT infrastructure, software development, cybersecurity, and emerging AI initiatives.</p><p> </p><p>This role requires a balance of strategic thinking and tactical execution, strong leadership across cross-functional teams, and expertise in both Agile and Waterfall delivery. </p><p> </p><p>In this role, you will:</p><p> </p><p>· Plan and deliver diverse projects—including infrastructure upgrades, software development initiatives, cybersecurity enhancements, data migrations, and AI‑related solutions</p><p>· Oversee the full lifecycle of IT programs and projects, including project planning, scheduling, budgeting, and risk management.</p><p>· Collaborate with stakeholders to understand requirements, assess operations, and develop solution recommendations. You will translate business needs into documentation, functional designs, and technology roadmaps.</p><p>· Mentor and guide team members, strengthen project management capabilities across the department, and drive continuous improvement in processes and methodologies.</p><p>· Prepare dashboards, status reports, and executive‑level updates that communicate progress, resource utilization, risks, and overall performance.</p>
<p><strong>Project Manager – SOX / NI 52‑109 Compliance </strong></p><p><strong>12‑Month Contract | Hybrid</strong></p><p><br></p><p>Our client in the Financial Services industry is seeking an experienced Project Manager to lead a NI 52‑109 restart and remediation initiative following major finance and systems transformations.</p><p>The project is to re‑execute their NI 52‑109 program and are seeking a strong delivery‑focused Project Manager to lead this workstream.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end‑to‑end NI 52‑109 restart project, including planning, execution, governance, and reporting</li><li>Develop and maintain detailed project plans, timelines, milestones, dependencies, and deliverables</li><li>Coordinate cross‑functional stakeholders across Finance, Compliance, Risk, IT, and Internal Audit</li><li>Manage risks, issues, assumptions, and dependencies related to controls remediation</li><li>Ensure clear documentation, governance cadence, and status reporting to senior leadership</li><li>Drive accountability across workstreams to ensure project milestones are met</li><li>Support alignment between compliance, finance processes</li></ul>
<p>This is an opportunity to join a <strong>highly regarded litigation practice</strong> in Yonge & Sheppard, North York known for its <strong>quality over quantity approach</strong>. The firm handles <strong>complex, high-value personal injury and insurance matters</strong>, offering a more measured, detail-oriented environment, without the volume-driven pressure often seen in PI.</p><p>You’ll work closely with <strong>one partner</strong> and collaborate with a <strong>dedicated team of three experienced law clerks</strong>, allowing for meaningful involvement in files and a truly team-oriented workflow.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Open, organize, and proactively manage litigation files</li><li>Build and maintain well-structured files with a focus on accuracy and completeness</li><li>Request and coordinate medical, employment, and third-party records</li><li>Draft and prepare legal documents, including:</li><li>Correspondence and pleadings</li><li>Trial records and supporting materials</li><li>Coordinate scheduling for discoveries, mediations, and trial-related steps</li><li>Manage calendars and ensure all litigation deadlines are met</li><li>Liaise with clients, experts, and external parties with professionalism and care</li><li>Support trial preparation, including compiling high-quality briefs and materials</li><li>Work closely with the lawyer and clerks to ensure files progress efficiently and strategically</li></ul>
<p>Our client is seeking a Senior IT Architect to lead a large-scale data migration from Dell ECS–based on-prem environments to AWS cloud for a major international banking client. This role focuses on architecture, security, and technical leadership for a complex, regulated migration program and is not an application development role.</p><p> </p><p>What You’ll Be Doing</p><ul><li>Lead the end-to-end data migration architecture and execution (3TB+ of data)</li><li>Design and deliver migration strategies from Dell ECS to AWS</li><li>Own technical architecture decisions, including migration approach, tooling, cutover, and rollback planning</li><li>Ensure security, compliance, and data integrity throughout the migration lifecycle</li><li>Collaborate with a cross-functional team (approximately 6 people, including a Project Manager)</li><li>Act as the technical lead, guiding engineers and aligning with security and stakeholder teams</li></ul><p> </p><p>Required Skills & Experience</p><ul><li>Senior-level experience as an IT Architect</li><li>Proven experience leading large-scale enterprise data migrations</li><li>Strong hands-on experience with Dell ECS (Elastic Cloud Storage) — mandatory</li><li>Broader Dell platform experience, including:</li><li>Dell storage and Data Domain</li><li>Networking and supporting platforms</li><li>Strong experience designing and migrating data to AWS cloud</li><li>Secure data transfer, encryption, and access controls</li><li>Enterprise-scale storage and networking concepts</li><li>Experience working in regulated environments (banking or financial services experience is a strong asset)</li><li>Strong leadership, communication, and stakeholder management skills</li></ul><p> </p><p>Nice to Have</p><ul><li>Banking or financial services experience</li><li>Experience supporting large international enterprise clients</li><li>AWS or Dell certifications</li></ul><p><br></p>
<p>We are seeking an experienced freelance specialist to conduct a comprehensive audit and hands-on implementation of Google Analytics 4 (GA4) for a client. The role involves ensuring accurate and seamless integration of GA4 data into Salesforce and a Data Lake.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform a thorough audit of the client’s existing GA4 setup to identify gaps and improvement areas.</li><li>Execute hands-on implementation and configuration of GA4 tracking to meet business requirements.</li><li>Ensure GA4 data flows directly and accurately into Salesforce and the client’s Data Lake environment.</li><li>Collaborate with internal teams and stakeholders to validate data quality and integration.</li><li>Provide recommendations for optimization and best practices in GA4 deployment and data management.</li></ul>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Aurora, Ontario. In this role, you will be responsible for managing the accounts payable process, ensuring accuracy and compliance with company policies. This is an opportunity to contribute to a dynamic manufacturing environment by streamlining financial operations.<br><br>Responsibilities:<br>• Process and verify invoices for accuracy, ensuring proper coding and approval.<br>• Reconcile vendor accounts and resolve discrepancies in a timely manner.<br>• Prepare and execute check runs, ensuring compliance with payment schedules.<br>• Maintain accurate records of transactions and update the accounts payable ledger.<br>• Collaborate with internal teams to ensure invoices align with purchase orders and contracts.<br>• Perform data entry tasks with a high level of precision and attention to detail.<br>• Monitor and manage the accounts payable email inbox, addressing inquiries promptly.<br>• Assist with month-end closing activities, including generating reports and reconciling accounts.<br>• Use SAP and Microsoft Excel for tracking, reporting, and analysis.<br>• Support audit preparation by organizing and providing necessary documentation.
<p>We are looking for an experienced<strong> Human Resources (HR) Manager</strong> to join our client's team on a part-time (fractional) contract basis. Based in North York, Ontario, this role offers an exciting opportunity to support a growing organization through strategic HR leadership and operational excellence. As company expands, you will play a pivotal role in building scalable HR infrastructure, fostering employee engagement, and ensuring compliance with Ontario employment standards.</p><p><br></p><p><strong>Location: North York - once-twice per week in the office.</strong></p><p><strong>Fractional / part-time for about 20h per week.</strong></p><p><br></p><p>Responsibilities:</p><p>• Develop and implement HR policies and procedures tailored to meet the needs of the organization and its subsidiaries.</p><p>• Ensure compliance with Ontario employment laws and regulations while maintaining best practices.</p><p>• Design and oversee onboarding, performance management, and offboarding frameworks to support employee lifecycle processes.</p><p>• Provide expert advice to leadership on employee relations matters, including workplace investigations and conflict resolution.</p><p>• Assist in aligning compensation structures and organizational frameworks following acquisitions.</p><p>• Lead efforts to integrate new brands and employees into the company during growth phases.</p><p>• Maintain accurate HR records and documentation to support governance and reporting requirements.</p><p>• Collaborate on recruitment strategies and workforce planning to address organizational needs.</p><p>• Offer insights on compensation benchmarking and benefits administration.</p><p>• Coach managers on effective people leadership and performance management techniques.</p>
<p>We are looking for a highly organized and detail-oriented Bookkeeper to join our client's team in Toronto, Ontario. This role is essential in maintaining accurate financial records, overseeing transactions, and ensuring compliance with accounting standards. If you have a strong background in bookkeeping and a passion for numbers, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage the day-to-day bookkeeping tasks, including tracking income and expenses.</p><p>• Perform account reconciliations to ensure accuracy in financial records.</p><p>• Process accounts payable (AP) and accounts receivable (AR) transactions promptly and efficiently.</p><p>• Conduct bank reconciliations to verify account balances and resolve discrepancies.</p><p>• Handle payroll processing and ensure timely distribution of employee payments.</p><p>• Prepare and assist with month-end closing procedures.</p><p>• Maintain financial records using QuickBooks and other accounting software.</p><p>• Generate detailed financial reports for management review.</p><p>• Ensure compliance with accounting principles and relevant regulations.</p><p>• Support data entry tasks to maintain accurate and up-to-date financial information.</p>
<p>Robert Half is working closely with a client who is seeking an experienced Senior Accountant for a newly created, full-time, on-site role, reporting to the Controller. This position will play a key role in advancing financial reporting, strengthening internal controls, and supporting the organization’s expanding operational needs. There is also potential for growth into an Assistant Controller position.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform account reconciliations and maintain lead sheet tracking.</li><li>Prepare ad-hoc financial reports and analyses for leadership.</li><li>Oversee accounts receivable tracking, ensuring timely follow-up and reporting.</li><li>Support budgeting, including preparation, monitoring, and variance analysis.</li><li>Prepare detailed cost reports for internal and external stakeholders.</li><li>Track contract renewals and maintain related documentation.</li><li>Assist with month-end and year-end close processes.</li><li>Recommend and help implement improvements to financial processes and internal controls.</li></ul><p><strong>Additional Duties:</strong></p><ul><li>Complete HST reconciliations and ensure accurate, timely CRA remittances.</li><li>Track and pay vendors using the electronic payee banking system.</li><li>Prepare and manage cost-sharing invoices.</li><li>Reconcile charitable trust associated with annual events.</li><li>Review and reconcile staff gas receipts and grievance trust activities.</li><li>Assist with audit preparation, including schedules and documentation.</li></ul>
<p>Our client is looking to hire a Senior Fraud Analyst in the Greater Toronto area. The roe will work closely with stakeholders to set up the appropriate framework to mitigate fraud, build out capabilities, tools, and methods for preventing fraud. </p><p><br></p><p>Responsibilities Include: </p><p><br></p><p>• The ideal candidate would partner with stakeholders across the organization to ensure a strong approach to fraud management. </p><p>• Analyze trends and discover patterns to identify potential fraud risks and make strong recommendations. </p><p>• Recommend and assist with implementation of improvements to boost fraud detection and prevention capabilities across the organization. </p><p>• Work closely with Operations, Credit, Risk to address fraud related issues and recommend improvements to existing controls and processes to mitigate risks. </p>
<p>Robert Half Canada is seeking a motivated and detail-oriented Event Coordinator on behalf of a respected firm in the legal sector. This is an excellent opportunity for a proactive professional with strong organizational skills who enjoys managing various events and activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Plan, coordinate, and execute a wide range of internal and external events, including seminars, conferences, and company gatherings</li><li>Liaise with vendors, venues, and suppliers to ensure seamless event logistics</li><li>Create and manage event project plans, budgets, and timelines</li><li>Support the marketing team with promotional materials and event communications</li><li>Handle event registration, guest lists, and attendee communications</li><li>Coordinate event set-up, audio-visual requirements, and on-site logistics</li><li>Maintain event records and provide post-event analysis and reporting</li><li>Collaborate with multiple departments to ensure alignment with organizational goals</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment.</p><p><br></p><p>A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards.</p><p><br></p><p>The role involves monitoring support services through end-user feedback, trend analysis, and reporting to drive continuous improvement and operational efficiency. Ensuring service desk tickets meet quality standards, including accurate logging, complete documentation, and resolution within defined SLAs, is a key responsibility.</p><p><br></p><p>In this role, you will:</p><p><br></p><p>· Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</p><p>· Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</p><p>· Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</p><p>· Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</p><p>· Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</p><p>· Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</p><p>· Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</p>
We are looking for a detail-oriented Records Associate to join our team in Toronto, Ontario on a contract basis. In this role, you will play a crucial part in managing and maintaining accurate records while providing general office support. This position is ideal for someone who thrives in an environment that values attention to detail and enjoys working collaboratively.<br><br>Responsibilities:<br>• Organize, maintain, and update physical and digital records to ensure accuracy and accessibility.<br>• Perform receptionist duties, including greeting visitors and handling incoming calls in a courteous manner.<br>• Assist with document preparation, filing, and retrieval to support daily operations.<br>• Coordinate with team members to ensure proper record-keeping practices are followed.<br>• Handle confidential information with discretion and comply with organizational policies.<br>• Conduct regular audits of records to identify discrepancies and implement corrective actions.<br>• Provide general administrative support, such as scheduling meetings and managing office supplies.<br>• Collaborate with other departments to streamline record management processes.<br>• Ensure compliance with industry regulations and standards in all record-related activities.
