<p>We are looking for an experienced Dynamics 365 Finance & Operations Developer to join our client's team in Toronto, Ontario. In this role, you will play a pivotal part in configuring, maintaining, and optimizing Microsoft Dynamics 365 Finance & Operations to enhance critical business functions such as Finance, Supply Chain, and Operations. Your expertise will ensure seamless collaboration between business stakeholders and technical teams, driving system efficiency and alignment with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Microsoft Dynamics 365 Finance & Operations to support business processes across Finance, Supply Chain, Procurement, and Manufacturing.</p><p>• Collaborate with business stakeholders to gather requirements and translate them into functional system configurations.</p><p>• Optimize system performance by implementing workflows, managing security architecture, and performing system administration tasks.</p><p>• Troubleshoot and resolve technical issues, ensuring minimal disruption to operations.</p><p>• Develop and document best practices for system configuration and usage, ensuring alignment with organizational standards.</p><p>• Work closely with technical teams to integrate D365 F& O with Power Platform applications and Azure-based solutions.</p><p>• Conduct regular system audits to ensure data accuracy and compliance with company policies.</p><p>• Provide training and support to end-users, enhancing their understanding and utilization of the system.</p><p>• Stay updated on industry trends and advancements in D365 F& O to recommend improvements.</p><p>• Participate in multi-entity or global environment setups, ensuring efficient operations across various business units.</p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
