<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
<p>We are seeking an experienced Treasury Director to lead and manage treasury functions within our client’s Canadian banking subsidiary legal entities. This is a critical leadership role focused on funding, liquidity, and asset-liability management, including interest rate risk, financial risk management programs, and compliance with regulatory expectations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and enhance balance sheet and financial risk management programs, including regulatory stress testing.</li><li>Develop, maintain, and refine treasury risk management frameworks to meet evolving Basel and OSFI requirements.</li><li>Manage funding programs and develop strategies to optimize interest expense and spread revenue across various banking products.</li><li>Analyze, report, and recommend actions on interest rate exposures and liquidity risk metrics.</li><li>Ensure robust investment composition and strategies for high quality liquid asset holdings.</li><li>Participate in internal product interest rate setting and asset liability management committees.</li><li>Oversee budgeting and forecasting for funding and interest expense, collaborating across finance and business lines.</li><li>Support and execute regulatory processes, and provide responsive exam support.</li><li>Contribute to regulatory reviews, audits, and compliance requirements (including BCP, BIA, RCSA).</li><li>Provide updates and presentations to leadership and governance committees.</li><li>Lead and mentor professional treasury staff.</li></ul><p><br></p>
