1 result for Customer Service Manager in Chilliwack, BC
Member Services Representative
- Surrey, BC
- onsite
- Permanent
-
58000 - 64000 CAD / Yearly
- <p>Our client, a well-established and community-focused financial institution, is seeking an experienced Loan Officer / Member Services Representative to join their team. This is an excellent opportunity for a customer-focused banking professional who enjoys building relationships, providing financial solutions, and delivering exceptional member service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide lending solutions including personal loans, mortgages, lines of credit, and other consumer lending products.</li><li>Interview members to understand their financial needs and recommend appropriate lending and banking solutions.</li><li>Review loan applications, analyze credit information, and prepare lending recommendations.</li><li>Support members with debt management, financial guidance, and loan servicing.</li><li>Promote and cross-sell a variety of financial products and services to meet member needs.</li><li>Open new accounts and process a variety of financial transactions accurately and efficiently.</li><li>Assist members with everyday banking inquiries while delivering an outstanding customer experience.</li><li>Prepare mortgage renewals, loan modifications, and related documentation.</li><li>Monitor delinquent accounts and work collaboratively with members to establish repayment solutions.</li><li>Maintain compliance with lending policies, regulatory requirements, and internal procedures.</li><li>Participate in branch initiatives that support business growth and member engagement.</li></ul><p><br></p>
- 2026-08-06T00:00:00Z
