We are looking for a skilled Network Administrator to support and maintain our IT infrastructure in Georgetown, Ontario. This role is critical to ensuring seamless connectivity, robust cybersecurity measures, and efficient use of business systems. The ideal candidate will have a strong background in network management and system administration, with the ability to work collaboratively with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support to end-users, resolving issues promptly and ensuring minimal disruption to operations.<br>• Assist users with Microsoft Dynamics systems by troubleshooting, managing permissions, and coordinating with external vendors for upgrades and issue resolution.<br>• Administer Office 365 tools, including Teams, SharePoint, OneDrive, and other applications, while managing user accounts and licenses.<br>• Configure, maintain, and support both physical and virtualized server environments, including regular backups and occasional after-hours maintenance.<br>• Monitor and optimize network performance by configuring switches, routers, and wireless access points, while troubleshooting connectivity issues.<br>• Collaborate with third-party IT service providers to implement cybersecurity measures, perform server patching, and ensure proactive system monitoring.<br>• Maintain detailed records of IT assets, including hardware and software, and ensure compliance with licensing agreements.<br>• Support the implementation of cybersecurity protocols such as endpoint protection, multi-factor authentication, and user access controls.<br>• Analyze system performance and user support trends to suggest improvements in IT operations and infrastructure.<br>• Contribute to the development and enforcement of internal security policies and compliance with external regulations.
<p>We are looking for a skilled Senior Technical Specialist/ Endpoint Administrator to design, implement, and maintain cutting-edge endpoint solutions within the energy and natural resources sector. Based in Oakville, Ontario, this long-term contract position offers the opportunity to work on innovative projects while ensuring the performance, security, and efficiency of endpoint devices. The ideal candidate will have experience with Endpoint management, Intune, SCCM, Azure Active Directory and basic networking. This is a hybrid role, looking for an individual that can start ASAP. If you are passionate about leveraging technology to optimize workplace environments, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement endpoint solutions tailored to organizational needs and industry standards.</p><p>• Configure and maintain endpoint devices, ensuring optimal performance and security.</p><p>• Collaborate with IT teams to integrate endpoint technologies seamlessly with existing systems.</p><p>• Provide expert troubleshooting and resolve complex issues related to endpoints.</p><p>• Conduct root cause analyses to address and prevent recurring endpoint challenges.</p><p>• Lead and contribute to endpoint-related projects, ensuring timely delivery and adherence to budgets.</p><p>• Document endpoint configurations, policies, and procedures with precision.</p><p>• Train IT team members and end-users on endpoint technologies and best practices.</p><p>• Support and maintain AV/Teams room technologies to enhance workplace communication.</p><p>• Identify and implement improvements in endpoint management and security practices.</p>
We are looking for a highly skilled Security Network Engineer to join our team on a long-term contract basis in Hamilton, Ontario. In this role, you will focus on implementing, managing, and enhancing network security solutions to protect enterprise systems. This position offers an exciting opportunity to work with advanced technologies, including Cisco and Palo Alto platforms, in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Serve as the primary technical expert for Cisco and Palo Alto firewall platforms, overseeing their design, implementation, and maintenance.<br>• Configure and manage firewall rules, policies, VPNs, and traffic inspection to ensure robust network security.<br>• Conduct regular audits, analyze logs, and review policies to identify vulnerabilities and recommend security improvements.<br>• Collaborate with infrastructure and security teams to integrate firewall solutions within the broader enterprise security framework.<br>• Troubleshoot and resolve complex network security incidents, including those related to firewall performance and connectivity.<br>• Monitor and optimize firewall performance and capacity to maintain scalability, reliability, and compliance.<br>• Implement and support network segmentation strategies and secure routing for both cloud and on-premise environments.<br>• Develop and maintain detailed documentation on firewall configurations, policies, and procedures to ensure operational consistency.<br>• Stay informed about emerging threats, vendor updates, and new features for Cisco and Palo Alto technologies.
We are looking for an experienced Cyber Security Architect to join the City of Hamilton and play a pivotal role in strengthening the municipality's cybersecurity framework. This long-term contract position offers the opportunity to design and implement robust security measures across on-premises, hybrid, and cloud environments. As a key technical leader, you will collaborate with diverse stakeholders to enhance risk management, threat detection, and overall security resilience.<br><br>Responsibilities:<br>• Develop and oversee enterprise-wide security architecture tailored for cloud, on-premises, SaaS, and hybrid environments.<br>• Perform threat modeling, risk assessments, and vulnerability evaluations to identify and mitigate potential security gaps.<br>• Guide the implementation of privileged access controls, conditional access policies, and other security protocols.<br>• Collaborate with infrastructure teams to monitor vulnerabilities, optimize security tools, and lead risk remediation efforts.<br>• Provide architectural leadership for firewall configurations, network segmentation, secure routing, and overall system design.<br>• Work with external threat detection partners to bolster monitoring capabilities and enhance response strategies.<br>• Support modernization efforts, including the separation and restructuring of legacy networks.<br>• Ensure compliance with industry standards for data protection, encryption, backup/recovery, and other security measures.<br>• Create and maintain security reference architectures, implementation plans, and policies aligned with frameworks like NIST 800-53 and ISO 27001.<br>• Serve as a trusted advisor on security-related projects and infrastructure upgrades, offering strategic guidance and post-incident support.
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
