We are looking for an experienced Bookkeeper to join our team on a long-term contract basis in Mississauga, Ontario. This role is ideal for someone with a strong background in financial management and proficiency in QuickBooks. You will play a key role in maintaining accurate financial records and ensuring smooth accounting operations.<br><br>Responsibilities:<br>• Manage full-cycle accounts payable and receivable processes, ensuring accuracy and timeliness.<br>• Perform detailed bank and credit card reconciliations to maintain financial integrity.<br>• Assist with month-end and year-end financial preparations, including reporting and record organization.<br>• Maintain well-organized and up-to-date financial documentation to support business operations.<br>• Utilize QuickBooks to track, record, and manage financial transactions effectively.<br>• Conduct payroll processing and ensure compliance with relevant regulations.<br>• Collaborate with team members to address office administrative tasks as needed.<br>• Identify discrepancies and resolve them promptly to maintain accurate financial data.<br>• Prepare reports and summaries to support decision-making processes.
<p>This hybrid opportunity is located with a client downtown Toronto, looking to hire an AVP, Finance & Administration. The successful candidate will be responsible for preparing accurate and timely financial information and ensuring the implementation of effective controls within the organization's financial accounting operations. This also role oversees the compilation of financial statements, manages Head Office and regulatory reporting, and supports annual reporting activities. Additional responsibilities include monitoring bank reconciliations, entering and reviewing General Ledger data, maintaining account controls, and handling audit and client confirmation requests. The position requires strong organizational skills, attention to detail, and the ability to uphold high standards of financial integrity. </p><p><br></p><p>Reports to: Director, Finance & Administration</p><p>Direct reports: None</p><p><br></p><p>JOB RESPONSIBILITIES</p><p>• Compile financial statements, conduct Head Office reporting, and produce annual reports.</p><p>• Preparation of annual reports and financial statements, along with supporting external auditors' requests for the yearly audit.</p><p>• Review and monitor bank reconciliations and related reporting activities, ensuring prompt follow-up on any outstanding unreconciled items.</p><p>• Perform and review daily and monthly General Ledger accounting data entry</p><p>• Prepare daily, monthly, and quarterly OSFI and Bank of Canada regulatory returns as directed by the supervisor.</p><p>• Compile monthly inter-office managerial adjustments within the managerial accounting system</p><p>• Gather and prepare annual income and balance sheet information and Ledger supports</p><p>• Enter, review, and update customer master data—including registration, changes, and closure—in the accounting system.</p><p>• Prepare monthly provincial allocations for deposits and loans for tax</p><p>• Perform reconciliation and preparation of the annual T5 Return of Investment Income</p><p>• Prepare unearned loan fee amortization schedules using effective interest rate method</p><p>• Support internal monitoring requests and internal audit requests</p><p>• Maintain all documentation related to reports, manuals, and procedures up to date and ensure compliance with both local and Head Office standards</p><p><br></p><p><br></p>
<p><strong>About the Role:</strong></p><p>This is a high-impact leadership opportunity offering strategic oversight and operational responsibility across a multi-site footprint spanning Canada, the USA, and Brazil. The Manager, Human Resources serves as the primary HR leader for the Americas division, partnering closely with both MFL and UT leadership teams to design and deliver people programs that enable business success, foster leadership capability, and support company growth. The ideal candidate is a trusted advisor, strong collaborator, and strategic influencer with significant experience supporting global organizations.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic HR Leadership</strong></p><ul><li>Partner with Americas leadership teams to align HR and business strategies.</li><li>Translate people strategies into measurable initiatives supporting organizational priorities.</li><li>Influence and negotiate with leaders on HR programs, workforce investments, and change management.</li><li>Liaise with local leaders, HRBPs, and COEs globally to execute strategic people initiatives.</li></ul><p><strong>Talent & Leadership Development</strong></p><ul><li>Provide executive coaching to senior leaders to enhance team effectiveness.</li><li>Drive succession planning, leadership pipeline development, and high-potential talent programs.</li><li>Design and implement career development frameworks to support growth and upskilling in the region.</li></ul><p><strong>Retention & Engagement</strong></p><ul><li>Create strategies to attract, retain, and engage technical talent in a competitive market.</li><li>Partner with business leaders on culture improvement, engagement, and change management efforts.</li><li>Lead employee listening programs and leverage feedback to drive continuous improvement.</li></ul><p><strong>HR Execution & Strategy</strong></p><ul><li>Design and deliver compensation, benefits, and workforce strategies for all Americas locations.</li><li>Ensure HR policies are scalable and aligned to global standards, while accommodating local market needs.</li><li>Lead transformation initiatives integrating new HR programs and processes.</li></ul><p><strong>Employee Relations</strong></p><ul><li>Champion positive employee relations and ensure consistent application of HR policies and compliance.</li><li>Coach supervisors on employee relations and process improvements.</li><li>Conduct workplace investigations and prepare related findings.</li></ul><p><strong>HR Team Leadership</strong></p><ul><li>Promote a positive, collaborative, and high-performance culture within HR, modeling corporate values.</li><li>Develop and mentor a high-impact HR team.</li><li>Work with HR partners and People & Performance teams to deliver strategic outcomes.</li></ul><p><strong>Reporting & Compliance</strong></p><ul><li>Report on HR metrics and contribute to presentations and leadership communications.</li><li>Support company-wide process improvements and best practices.</li><li>Ensure legal compliance with employment legislation across multiple jurisdictions.</li><li>Manage employee relations counseling, outplacement counseling, and exit interviewing.</li></ul><p>Conduct research on personnel programs, policies, and employment law, and recommend improvements</p>
<p><strong>The Company</strong></p><p>Our client in downtown Toronto is looking for a Product Design Lead for a 1 year contract. This is an in office position, and the ability to travel to the US may be required.</p><p><br></p><p><strong>The Position</strong></p><p>The Product Design Lead will shape the design of complex enterprise software solutions that power critical business operations—such as planning, procurement, vendor management, and order management. This is not a typical UX role; it requires a <strong>strategic thinker who can design with depth and context</strong>, balancing user needs with business objectives in a highly data-driven environment. This role is <strong>hands-on</strong>—you’ll lead discovery, synthesize insights, and deliver production-ready designs.</p><p><br></p><p>Responsibilities</p><ul><li>Own the design process for a specific product area, from research through delivery.</li><li>Conduct contextual research to understand user workflows, pain points, and operational constraints.</li><li>Translate complex business and technical requirements into clear user journeys and intuitive UI solutions.</li><li>Collaborate with Product Managers to negotiate scope and problem definitions, ensuring alignment between user needs and business priorities.</li><li>Facilitate workshops and design reviews to drive clarity and alignment across teams.</li><li>Document and communicate design decisions persuasively to stakeholders.</li><li>Experiment with emerging tools, including AI-driven design platforms, to enhance workflows and outcomes. </li></ul>
<p>Our client is seeking a detail-oriented Payroll Clerk to join their finance and accounting team. The Payroll Clerk will be responsible for accurately processing payroll, maintaining payroll records, and supporting payroll reporting and audit functions. The ideal candidate is highly organized, proactive, and comfortable working with confidential information.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process weekly, biweekly, or monthly payroll for all employees, ensuring accuracy and timeliness.</li><li>Review and verify timekeeping records, wage calculations, deductions, and adjustments.</li><li>Maintain employee payroll files and related documentation in accordance with company policies and legal requirements.</li><li>Respond to payroll inquiries from employees and management, resolving discrepancies as needed.</li><li>Prepare and distribute payroll reports to internal stakeholders.</li><li>Support payroll tax filing, compliance, and audits.</li><li>Collaborate with HR and accounting departments to ensure accurate data entry and integration.</li></ul><p><br></p>
We are looking for a dedicated Account Manager to join our team in Toronto, Ontario. In this role, you will focus on providing tailored insurance and financial solutions to medical professionals, ensuring their unique needs are met. This position offers an opportunity to work in a collaborative and dynamic environment where growth and flexibility are valued.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, addressing their needs and providing personalized insurance and financial solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and satisfaction for medical professionals.<br>• Conduct regular meetings and consultations to assess client requirements and recommend suitable products.<br>• Monitor and analyze client accounts to identify opportunities for additional services or improvements.<br>• Utilize CRM systems to track interactions and maintain accurate client records.<br>• Provide training and support to clients on available insurance and financial planning tools.<br>• Work proactively to achieve sales targets and contribute to overall company growth.<br>• Stay informed about industry trends and changes to offer relevant advice to clients.<br>• Prepare detailed reports and presentations for clients to communicate solutions effectively.<br>• Participate in team meetings and contribute ideas to enhance service offerings.
<p>We are looking for an experienced Senior Accountant to join our clients team in Toronto, Ontario. In this role, you will play a key part in managing financial transactions and ensuring accurate reporting in compliance with industry standards. You will collaborate with various departments to support month-end processes and contribute to the organization's financial health.</p><p><br></p><p>Responsibilities:</p><p>• Record journal entries and ensure accuracy in financial documentation.</p><p>• Support daily and month-end accounting activities, including reconciling balance sheet accounts and intercompany transactions.</p><p>• Process bank deposits and perform reconciliations for bank accounts and credit card statements.</p><p>• Maintain and update accounting schedules related to prepaids, accruals, and fixed assets.</p><p>• Assist in preparing monthly financial statements and reports.</p><p>• Contribute to system implementation and integration projects to enhance financial operations.</p><p>• Identify opportunities for financial process improvements and help implement solutions.</p><p>• Perform additional administrative and accounting tasks as required.</p>
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
We are looking for a skilled Litigation Associate to join our legal team in Toronto, Ontario. In this role, you will handle a variety of liability and property cases, including defending universities, religious organizations, professionals, and general liability claims. This position offers an opportunity to contribute to high-profile cases while working closely with experienced legal professionals.<br><br>Responsibilities:<br>• Represent clients in liability and property matters, including insurance defense and general claims.<br>• Draft and review legal documents such as contracts, motions, and claims.<br>• Conduct legal research to support case strategy and ensure compliance with applicable laws.<br>• Collaborate with team members to manage case files and meet deadlines.<br>• Attend hearings, mediations, and trials to advocate on behalf of clients.<br>• Analyze insurance coverage issues and provide recommendations to clients.<br>• Maintain accurate documentation and utilize case management software for file organization.<br>• Communicate effectively with clients and stakeholders to provide updates and legal advice.<br>• Assist with administrative tasks such as photocopying, scanning, and document management.<br>• Work in-office three days per week to foster collaboration and teamwork.
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
<p>Commercial Real Estate Law Clerk (Confidential – 12-Month Contract)</p><p>A well-established legal practice is seeking an experienced Commercial Real Estate Law Clerk to join its team on a 12-month maternity leave contract. This role offers exposure to a blend of commercial real estate and corporate matters within a fast-paced, high-volume practice.</p><p>This opportunity is ideal for a senior law clerk who can step in seamlessly, manage files independently, and contribute immediately within a collaborative and professional environment.</p><p><br></p><p>Key Details</p><ul><li>12-month maternity leave contract</li><li>Full benefits provided</li><li>Salary range: $55,000–$75,000 (commensurate with experience)</li><li>Two weeks’ vacation</li><li>Hybrid structure: 4 days per week in-office</li><li>Office-based role with easy access to major transit routes and complimentary parking</li></ul><p><br></p><p>Responsibilities</p><ul><li>Manage commercial Real Estate transactions from start to finish</li><li>Prepare, review, and organize high volumes of legal documentation</li><li>Support corporate-related matters as required</li><li>Maintain and manage files with accuracy and efficiency</li><li>Liaise professionally with clients, lenders, opposing counsel, and internal stakeholders</li><li>Ensure deadlines are met and transactions progress smoothly</li><li>Utilize practice management and land registration systems effectively</li></ul><p><br></p>
We are looking for a dedicated Facilities Coordinator to join our team on a contract basis in Toronto, Ontario. In this role, you will oversee mailroom operations, coordinate with delivery services, and manage a small team to ensure efficient workflows and high standards. This position is ideal for someone with excellent organizational and communication skills who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Supervise daily mail sorting, distribution, and delivery processes to ensure efficiency.<br>• Manage incoming and outgoing mail, packages, and courier services, coordinating with postal providers like FedEx and other delivery companies.<br>• Maintain accurate logs and tracking systems for mail and package deliveries.<br>• Handle certified and registered mail, including deliveries requiring signatures.<br>• Implement and oversee security measures for sensitive mail and packages.<br>• Coordinate mail forwarding services for relocated employees.<br>• Support the performance monitoring and coordination of a small team of multi-skilled operatives.<br>• Conduct regular site inspections, audits, and safety procedure assessments to maintain operational excellence.<br>• Assist in vendor procurement and financial processes, including purchase orders and monthly reports.<br>• Collaborate with stakeholders and partners to align facilities operations with organizational goals.
<p><strong>Position Overview</strong></p><p>The Emergency Department Registration / Health Records Clerk plays a critical role in supporting patient care by ensuring accurate registration, documentation, and management of health records within a fast-paced hospital environment. This role requires strong attention to detail, excellent communication skills, and the ability to work effectively during overnight shifts, including weekends.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Register patients and accurately collect and document required demographic and clinical information</li><li>Retrieve, process, and assemble patient charts for discharged patients</li><li>Perform final chart assembly following physician completion, including quantitative analysis</li><li>Conduct ongoing quality audits of charts and registration processes</li><li>Accurately file and retrieve patient health records for patient care, audits, and research purposes</li><li>File charts and loose documentation within established timeframes</li><li>Update patient demographics and records as required</li><li>Collect payments for appliances and non-insured services</li><li>Adhere to Occupational Health and Safety Act guidelines and hospital policies</li><li>Perform other related duties as assigned</li></ul><p><br></p>
<p>We are seeking an experienced Site Reliability Engineer (SRE) to join our client’s growing team. The ideal candidate will have a strong background in managing and optimizing application environments across Classic Cloud, AWS, and Azure, with experience in Java-based applications, Middleware technologies, and Monitoring tools. This role requires a proactive professional who can ensure high availability, performance, and security of mission-critical applications while adhering to industry standards such as ITIL and ISO8583.</p><p>---</p><p>Key Responsibilities</p><p>· Application Operations & Maintenance</p><p>o Manage and support application environments across Classic Cloud, AWS, and Azure platforms.</p><p>o Perform deployments, upgrades, and patching for Java-based applications and middleware components.</p><p>· Monitoring & Incident Management</p><p>o Implement and maintain monitoring solutions to ensure application health and performance.</p><p>o Respond to incidents promptly, perform root cause analysis, and implement corrective actions.</p><p>· Middleware & Integration</p><p>o Configure and maintain middleware platforms (e.g., WebSphere, JBoss, or similar).</p><p>o Ensure seamless integration between applications and payment systems using ISO8583 standards.</p><p>· Compliance & Best Practices</p><p>o Apply ITIL principles for incident, problem, and change management.</p><p>o Ensure compliance with security and regulatory standards across all environments.</p><p>· Collaboration & Documentation</p><p>o Work closely with development, infrastructure, and security teams to optimize application performance.</p><p>o Maintain detailed documentation for operational procedures and configuration</p><p><br></p>
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
We are looking for an experienced Accountant to join our team in Toronto, Ontario. In this role, you will oversee the full cycle of accounting operations, ensuring accuracy and compliance with financial standards. This position is ideal for someone who is detail-oriented, thrives in a dynamic environment, and is comfortable managing financial records, payroll, and reconciliations.<br><br>Responsibilities:<br>• Maintain and manage a full set of books, including accounts payable, accounts receivable, and general ledger.<br>• Prepare and reconcile balance sheets, ensuring accuracy and compliance with accounting standards.<br>• Handle payroll processing for a small team, reviewing and validating timesheets submitted by store managers.<br>• Generate and review financial statements, providing insights and recommendations to support decision-making.<br>• Oversee invoice processing, billing, and data entry to ensure timely and accurate recordkeeping.<br>• Utilize QuickBooks and other accounting software to manage financial data efficiently.<br>• Collaborate with the management team to implement and optimize in-house accounting systems.<br>• Perform intermediate-level tasks in Excel, such as data analysis and reporting.<br>• Ensure adherence to company policies and regulatory requirements in all accounting operations.<br>• Support year-end audit preparation and provide documentation as needed.
<p>We are seeking a Bookkeeper for our client just North of the city. The Bookkeeper is responsible for maintaining accurate financial records, processing transactions, and supporting the daily accounting activities of an organization. This role is critical to ensuring financial data integrity and compliance with relevant laws and regulations. Bookkeepers often work closely with accountants and management to prepare financial statements and reports.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Record day-to-day financial transactions and ensure accuracy of financial records</li><li>Process accounts payable and accounts receivable invoices and payments</li><li>Reconcile bank statements and credit card accounts</li><li>Maintain general ledger and update journal entries as needed</li><li>Prepare monthly, quarterly, and annual financial reports for management review</li><li>Assist with payroll processing and related reporting</li><li>Monitor and manage petty cash funds and expense reports</li><li>Support external audits and provide requested documentation</li><li>Ensure compliance with applicable accounting policies and procedures</li><li>Maintain organized and confidential financial files</li></ul>
We are seeking a dedicated lawyer with expertise in employment and workplace discrimination law to join our dynamic team in Vaughan, Ontario. This position presents an excellent opportunity to work on impactful cases, collaborate with experienced professionals, and make a meaningful difference in the field. Ideal candidates will demonstrate passion, professionalism, and a commitment to delivering exceptional legal services.<br><br>Responsibilities:<br>• Manage workplace discrimination and employment law cases from initial consultation through resolution.<br>• Draft legal documents, including pleadings, motions, correspondence, and memoranda, with precision and clarity.<br>• Advocate for clients in court proceedings, tribunals, and administrative hearings.<br>• Conduct detailed legal research to provide sound strategic advice tailored to client needs.<br>• Participate in mediations, discoveries, and hearings to support effective case resolution.<br>• Build and maintain strong relationships with clients while ensuring a high level of professionalism in file management.<br>• Collaborate with senior lawyers to address complex legal matters and develop case strategies.<br>• Stay updated on legal developments to provide clients with informed and current advice.<br>• Utilize case management and document software effectively to streamline legal processes.<br>• Contribute to the overall growth and success of the practice by fostering teamwork and sharing insights.
We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
Description<br>The Contract Product & Resource Catalog Specialist is a short-term, independent contributor responsible for creating a complete, accurate, and standardized catalog of the organization’s current products, services, and online resources. This role requires a highly detail-oriented self-starter who is skilled at gathering information from multiple sources, documenting assumptions, and establishing clear naming, SKU, and workflow standards. The specialist will work with minimal supervision and will develop a maintainable catalog structure and long-term workflow to ensure future catalog integrity.<br><br>How You’ll Make an Impact<br>• Independently research, collect, validate, and document all product, service, and resource information. <br>• Build a comprehensive catalog including SKUs, naming conventions, file names, file formats, descriptions, and intended audience. <br>• Establish or refine SKU and file naming standards to drive consistency. <br>• Clearly document assumptions when information is incomplete or unclear. <br>• Create a simple, repeatable, future-proof workflow for ongoing catalog updates and maintenance. <br>• Organize catalog data using a structured Excel template<br>• Maintain a logical file structure and support future version control for source and archived assets. <br>• Collaborate minimally but effectively with stakeholders to resolve information gaps. <br>• Conduct thorough quality assurance checks to ensure completeness, accuracy, and consistency. <br><br>Your Strengths and Expertise<br>• Post secondary education in a relevant field such as Business Administration, Information Management or another related technical program.<br>• Minimum of 3 years of experience in catalog management, structured data coordination, metadata management, or a related technical role.<br>• Demonstrated ability to work independently and manage end-to-end project execution. <br>• Experience gathering data across multiple systems and repositories. <br>• Strong documentation skills, including process design, naming conventions, and workflow creation. <br>• Experience catalog management, product data coordination, metadata management, or similar roles. <br>• Familiarity with SKU logic and structured information management. <br>• High attention to detail with strong analytical and problem solving abilities. <br>• Proficiency with Excel and organizing structured data. <br>• Strong written communication skills for clarity in documentation and standards.<br><br>Core Competencies <br>• Attention to Detail<br>• Information Gathering<br>• Independent Work & Self Direction<br>• Systems & Organizational Thinking<br>• Documentation & Process Design<br>• Project & Time Management<br>• Communication & Collaboration<br>• Technical Proficiency (Spreadsheets & File Management)<br>• Quality Assurance<br>• Problem Solving & Initiative
We are looking for an experienced Legal Assistant to join our team in Toronto, Ontario. This role involves providing comprehensive administrative and legal support to ensure seamless operations and effective client service. The successful candidate will demonstrate exceptional organizational skills and attention to detail while working in a dynamic legal environment.<br><br>Responsibilities:<br>• Assist lawyers in coordinating hearings and trials, including tracking court dates, filing deadlines, and drafting pleadings.<br>• Prepare and review legal documents and correspondence, including materials for administrative tribunals such as the Ontario Labour Relations Board and the Human Rights Tribunal of Ontario.<br>• Manage the timely service and filing of court materials, adhering to the Rules of Civil Procedure and tribunal-specific procedural guidelines.<br>• Support daily time entry processes to ensure accuracy and compliance with firm standards for billing purposes.<br>• Proofread legal documents to ensure proper formatting, grammar, spelling, and overall clarity.<br>• Maintain calendars, schedule meetings, and manage reminder systems to ensure deadlines are met efficiently.<br>• Open, organize, and manage large and complex client files with an effective filing and retrieval system for both electronic and physical records.<br>• Coordinate client meetings, including booking rooms and arranging necessary audio-visual equipment.<br>• Close files in both electronic systems and physical storage, which may involve lifting file boxes.<br>• Perform additional administrative tasks as needed, including collaborating with other legal assistants.
<p>Paralegal – General Litigation</p><p>About the Firm:</p><p> Join a general litigation boutique serving diverse clients in areas including civil litigation, labor and employment law, human rights, Aboriginal law, and corporate oversight. Our team values collaboration, professional development, and providing high-quality legal services across a varied practice.</p><p>Position Summary:</p><p> We are seeking a motivated Paralegal to work closely with our legal team. This role centers on legal research, document drafting, client support, and case management. The ideal candidate demonstrates excellent research and writing abilities and thrives in a fast-paced, multi-practice environment.</p><p>Key Responsibilities:</p><ul><li>Draft, prepare, and revise legal documents including pleadings, correspondence, affidavits, briefs, and contracts.</li><li>Conduct legal research and summarize findings in memos or briefs for lawyer review.</li><li>Organize, manage, and maintain case files to ensure accuracy and compliance.</li><li>Prepare materials for hearings, trials, mediations, and discoveries.</li><li>Communicate regularly with clients, courts, opposing counsel, and third parties regarding scheduling and document requests.</li><li>Gather, review, and organize evidence, exhibits, and supporting documentation.</li><li>File documents with courts and tribunals both electronically and in-person, ensuring compliance with all rules and deadlines.</li><li>Support lawyers with a range of administrative tasks such as routine correspondence, preparing checklists, and managing file openings/closings.</li><li>Conduct due diligence, background checks, and searches as relevant to cases.</li><li>Liaise with experts, service providers, and witnesses as needed.</li><li>Ensure confidentiality and compliance with firm policies and regulatory standards.</li></ul><p><br></p>
<p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
<p><strong>The Company</strong></p><p>Our hospitality client based in downtown Montreal is looking for a Web Analytics Implementation Specialist for an 11 month contract. This is a hybrid opportunity, working in office 1 day per week and 4 days work from home. </p><p><br></p><p><strong>The Position</strong></p><p>The Web Analytics Implementation Specialist will manage tagging operations, data collection, and analytics platform maintenance across our digital properties. This role plays a critical part in enabling accurate, compliant, and scalable data capture to support business insights, product development, and feature launches.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and maintenance of client-side and server-side tagging across company websites.</li><li>Ensure accurate and reliable data collection for new feature launches and ongoing site enhancements.</li><li>Own execution and governance of Google Tag Manager (GTM), both client-side and server-side.</li><li>Build, test, deploy, and maintain GTM tags, triggers, variables, and templates in alignment with architectural and governance standards.</li><li>Translate business and product requirements into clear technical specifications for tagging and data layer implementations.</li><li>Partner closely with in-house developers during agile sprints to integrate and validate tracking solutions.</li><li>Conduct comprehensive QA for all tracking implementations using GTM Preview, browser developer tools, and other validation methods.</li><li>Identify, troubleshoot, and resolve data accuracy and implementation issues in a timely manner.</li><li>Maintain detailed documentation in Confluence, including tagging logic, GTM configurations, and data layer specifications.</li><li>Build and manage an internal knowledge base to reduce dependencies and single points of failure.</li><li>Provide ongoing support and maintenance for GA4, GTM, and BigQuery exports.</li><li>Manage and prioritize the analytics implementation backlog.</li></ul><p><br></p><p><br></p>
