<p>The Proposal Designer will serve as a key player in the creation, design, and production of engaging, visually appealing, and strategically aligned proposals that showcase the organization’s capabilities and strengths. This role blends creative expertise with strategic communication, ensuring proposals are not only aesthetically captivating but also effectively articulate the company’s value proposition. Applicants should possess excellent graphic design skills, a keen eye for detail, and the ability to manage tight deadlines while ensuring accuracy and quality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Proposal Design and Creation</strong></p><ul><li>Develop visually appealing, high-quality proposal documents, presentations, and supporting materials that are consistent with the company’s brand identity </li><li>Work closely with the proposals team to transform technical content into clear, compelling, and client-focused visual designs</li><li>Produce custom graphics, infographics, charts, and layouts to enhance storytelling and boost proposal engagement</li></ul><p><strong>Collaboration and Coordination</strong></p><ul><li>Partner with sales, marketing, and business development teams to understand proposal requirements, timelines, and goals</li><li>Incorporate feedback from stakeholders into proposal designs while maintaining consistency and quality of the final product</li></ul><p><strong>Brand Consistency</strong></p><ul><li>Ensure all proposals follow established branding standards, maintaining a professional, clean, and cohesive look across all materials </li><li>Serve as a visual steward of the brand, advising on best practices for proposal aesthetics and messaging alignment</li></ul><p><strong>Quality Assurance</strong></p><ul><li>Proofread and review final proposals to ensure design accuracy, formatting consistency, and overall quality</li><li>Perform final checks to ensure deadlines are met without compromising quality</li></ul><p><strong>Project Management</strong></p><ul><li>Manage multiple deadlines and priorities simultaneously, ensuring timely delivery of all design-related proposal materials</li><li>Maintain a library of templates, graphics, and proposal assets to streamline future design workflows</li></ul><p><br></p>
<p>We are seeking a skilled and motivated <strong>Senior Software Developer</strong> for a <strong>permanent opportunity</strong>. In this role, you will contribute to developing new features, maintaining and improving existing code, and refactoring software across a range of products utilized by both internal and external stakeholders. Success in this position requires a proactive mindset, strong collaboration skills, and the ability to work independently.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Collaborate with the Scrum team to provide accurate work estimates.</li><li>Participate in regular code reviews and work closely with other developers to ensure quality and consistency.</li><li>Design, implement, maintain, and enhance internal and external software features while improving customer experience and resolving system issues.</li><li>Troubleshoot and provide production support as needed.</li><li>Deliver clear and precise communication regarding solutions and timelines to client-facing program management teams.</li></ul><p><br></p>
We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
<p>Our client is seeking an experienced and proactive <strong>Director of Business Development</strong> to lead their growth strategy and drive revenue expansion. Focused on the food service and institutional markets, this pivotal role involves identifying new opportunities, developing strategic partnerships, optimizing revenue streams, and enhancing our market presence.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute business development strategies aligned with company growth objectives.</li><li>Research and identify new markets, customer segments, and business opportunities.</li><li>Foster and maintain strong, long-term relationships with clients, partners, and key stakeholders.</li><li>Lead negotiations for contracts and commercial agreements with expertise in optimizing outcomes.</li><li>Collaborate closely with internal teams—sales, marketing, production, and operations—to ensure alignment with strategic goals.</li><li>Consistently analyze market trends, competitor data, and customer insights to inform and refine decisions.</li><li>Represent the company at trade shows and industry events as an ambassador of our brand.</li></ul>
