Performance Analyst Jobs

Financial Analyst

Waterloo, Ontario
onsite
Permanent
65000 - 75000 CAD / Yearly
We are looking for a Financial Analyst to support accurate reporting, insightful analysis, and disciplined financial processes for our client in the Waterloo, Ontario area. This position contributes to routine accounting activities while helping leaders understand performance, monitor results, and make informed business decisions. The successful candidate will balance detailed transactional work with broader financial analysis in a fast-paced environment. Responsibilities:• Produce monthly, quarterly, and annual financial reports, assess performance fluctuations, and explain the factors influencing results.• Facilitate financial review discussions with stakeholders and present clear commentary on trends, risks, and variances.• Build and maintain reporting tools such as dashboards, KPI summaries, and variance analysis packages for management use.• Support budget planning and forecast updates by revising assumptions and reflecting operational changes in financial projections.• Complete month-end tasks including journal posting, reconciliation work, and review of subledger activity to ensure accuracy.• Reconcile balance sheet accounts and banking activity on a regular basis, investigate discrepancies, and resolve outstanding items promptly.• Manage financial administration related to capital spending, leased vehicles, finance master data updates, and required corporate reporting.• Provide timely support for audit requests, government filings, compliance activities, and process improvements across finance operations.
2026-09-23T00:00:00Z

Business Analyst

Edmonton, Alberta
onsite
Permanent
90000 - 115000 CAD / Yearly
Our client is seeking an experienced Business Analyst to join their Edmonton team on a full-time, temporary basis. This role will work closely with business and technology teams to improve processes, define requirements, and support the delivery of effective technology solutions. Why This Role<ul><li>Contribute to meaningful business process and technology improvements.</li><li>Work closely with both business stakeholders and IT teams on system enhancements and projects.</li><li>Play a key role in shaping solutions through analysis, requirements gathering, and stakeholder collaboration.</li><li>Join a collaborative environment focused on service, innovation, and continuous improvement.</li></ul>Responsibilities<ul><li>Partner with stakeholders and IT teams to understand business needs and define clear requirements.</li><li>Facilitate workshops, interviews, and working sessions to gather information and build alignment.</li><li>Analyze business processes, systems, and data to identify opportunities for improvement.</li><li>Develop requirements, user stories, process maps, acceptance criteria, and supporting documentation.</li><li>Collaborate with project teams throughout solution design, development, testing, and implementation.</li><li>Support UAT by defining acceptance criteria and validating that solutions meet business needs.</li><li>Maintain requirements documentation and communicate project updates, risks, and changes to stakeholders.</li><li>Use data and analysis to support decision-making and evaluate solution outcomes.</li></ul>
2026-09-29T00:00:00Z

Credit Analyst

Edmonton, Alberta
onsite
Permanent
70000 - 73000 CAD / Yearly
Job SummaryOur client in Edmonton is seeking a detail-oriented and analytical Credit Analyst to join their finance team. This role is responsible for evaluating credit risk, reviewing customer financial information, recommending credit limits, and helping protect the organization’s financial health while supporting business growth. The ideal candidate will have strong financial analysis skills, sound judgment, and the ability to collaborate effectively with internal stakeholders and external customers. Key Responsibilities<ul><li>Analyze and assess the creditworthiness of new and existing customers using financial statements, credit reports, trade references, and payment history</li><li>Recommend appropriate credit limits and terms based on risk analysis and company policy</li><li>Monitor customer accounts to identify changes in risk, delinquency trends, and exposure levels</li><li>Review aging reports and support collections strategies for overdue accounts</li><li>Partner with sales, finance, and customer service teams to resolve credit-related issues while maintaining strong client relationships</li><li>Prepare clear and well-supported credit recommendations for management review</li><li>Maintain accurate customer credit files and ensure documentation is complete and up to date</li><li>Assist with ongoing review and improvement of credit policies, procedures, and internal controls</li><li>Support month-end reporting related to receivables, bad debt exposure, and account risk</li><li>Identify potential compliance concerns and escalate high-risk accounts as needed</li></ul>
2026-09-29T00:00:00Z

Accounting Analyst

Calgary, Alberta
onsite
Temporary
0 - 0 CAD / Yearly
Our client is looking for a detail-focused Accounting Analyst to join their team in Calgary, Alberta. This role supports high-volume accounting operations, month-end and year-end close activities, detailed reconciliations, and financial reporting. The ideal candidate is an intermediate to senior-level accounting professional with strong analytical skills, attention to detail, and experience investigating variances and maintaining accurate financial records.Responsibilities:<ul><li>Manage high-volume accounting activities with accuracy, timeliness, and adherence to financial controls.</li><li>Prepare journal entries, accruals, and supporting documentation for month-end and year-end close.</li><li>Perform account, bank, and balance sheet reconciliations; investigate and resolve discrepancies.</li><li>Analyze financial variances and fluctuations, providing clear explanations and supporting management reporting.</li><li>Work with large datasets in ERP and accounting systems to validate transactions, maintain data integrity, and support reporting.</li><li>Support accounts payable, invoice review, and payment processes as required.</li><li>Coordinate close-related deadlines and prepare reconciliations and working papers for review.</li><li>Utilize advanced Excel functions, including PivotTables and lookup formulas, to analyze data and improve reconciliation efficiency.</li></ul>
2026-09-30T00:00:00Z

Data Analyst

Toronto, Ontario
onsite
Permanent
80000 - 90000 CAD / Yearly
This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client. We are looking for a Data Analyst who enjoys working hands-on with data while partnering with business and finance stakeholders. The ideal candidate will bring strong SQL and advanced Excel skills, experience working with financial data, and the ability to turn complex information into clear and meaningful reports and insights. What you will do and how you will make an impact … · Develop, maintain, and enhance financial and operational reports, dashboards, and recurring reporting packages.· Extract and analyze data from multiple systems and data sources using SQL and Excel.· Work extensively with Excel, including PivotTables, data manipulation, analysis, charts, and reporting.· Prepare, validate, and reconcile data to ensure reports are complete and accurate.· Create recurring and ad hoc reports to support management and business decision-making.· Present reports and findings to stakeholders and help communicate the story behind the data.
2026-09-30T00:00:00Z

Financial Reporting Analyst

Mississauga, Ontario
onsite
Contract / Temporary to Hire
33 - 35 CAD / Hourly
Our client is seeking a Financial Reporting Analyst with a strong background in finance, financial analysis, and reporting. This role will take ownership of recurring reporting, prepare management reporting packages, and analyze financial and operational data to support business decisions. The ideal candidate is comfortable managing a high volume of reports, confident in interpreting results, and able to explain the findings clearly to senior management. Strong analytical skills, advanced Excel proficiency, and Power BI experience are key to success in this role. Responsibilities:<ul><li>Take ownership of recurring management reporting, ensuring reports are accurate, consistent, and delivered on time.</li><li>Prepare and distribute reporting packages across multiple business groups.</li><li>Prepare job costing reports and analyze cost information, trends, and variances.</li><li>Extract data from financial systems and use Excel and Power BI to analyze results and develop reports and dashboards.</li><li>Review reporting outputs, investigate discrepancies, and provide meaningful commentary on key findings.</li><li>Identify trends, variances, and performance indicators that support management’s understanding of business results.</li><li>Prepare executive summaries and presentation materials, providing analytical support for management discussions.</li><li>Respond to ad hoc reporting and analysis requests from leadership and operational teams.</li><li>Collaborate with internal stakeholders to understand reporting requirements and business objectives.</li><li>Improve reporting processes, data quality, and efficiency.</li></ul>
2026-10-01T00:00:00Z

FP&A Analyst

Oakville, Ontario
onsite
Permanent
85000 - 105000 CAD / Yearly
Our client is a growing and dynamic organization seeking a Financial Planning & Analysis (FP&A) Analyst to join its Finance team. Reporting directly to the Group Controller, this is a highly visible role that combines financial reporting, data analytics, dashboard development, and ERP project support. This opportunity is ideal for a recent Business grad with some Accounting knowledge who enjoys working with large datasets, building meaningful reports, and ensuring the accuracy and integrity of financial information. You'll play a key role in providing insights that support strategic decision-making while helping drive an upcoming ERP implementation. If you're a tech savvy individual who thrives in Excel and data management, and takes pride in producing accurate, well-structured financial analysis, we'd love to hear from you. What You'll DoFinancial Reporting & Analytics<ul><li>Build, maintain, and enhance Excel-based dashboards and KPI reporting tools.</li><li>Prepare recurring monthly and quarterly management reporting packages.</li><li>Analyze financial and operational performance data across multiple business units.</li><li>Ensure standardized KPI definitions and reporting consistency across the organization.</li><li>Identify trends, anomalies, and opportunities through detailed analysis and reporting.</li></ul>Data Management & Reporting Integrity<ul><li>Act as the primary contact for finance-related data requests.</li><li>Clean, validate, reconcile, and organize data from ERP and related systems by writing SQL queries.</li><li>Investigate discrepancies and collaborate with stakeholders to resolve data issues at the source.</li><li>Maintain high standards of data quality, accuracy, and reporting integrity.</li></ul>ERP Implementation Support<ul><li>Assist with a major ERP implementation initiative.</li><li>Support data cleanup, mapping, migration validation, testing, and reconciliations.</li><li>Help archive and organize legacy data ahead of system cutover.</li><li>Rebuild recurring reports and dashboards within the new platform.</li><li>Document reporting processes and data flows to support a successful transition.</li></ul>Business & Ad Hoc Analysis<ul><li>Perform analyses related to profitability, inventory, margins, landed costs, customer performance, project performance, and other operational metrics.</li><li>Support budgeting, forecasting, and variance analysis activities.</li><li>Transform complex business questions into actionable financial insights.</li></ul>
2026-09-25T00:00:00Z

FP&A Analyst

Calgary, Alberta
onsite
Temporary
0 - 0 CAD / Yearly
THE ROLE:Our client is seeking an experienced FP&A Analyst to join their team in Calgary, Alberta. This role will support budgeting, forecasting, financial reporting, variance analysis, and scenario planning while providing financial insights to support business decision-making.Responsibilities:<ul><li>Prepare and maintain budgets, forecasts, and financial models.</li><li>Perform monthly variance analysis and identify key financial drivers.</li><li>Conduct scenario and sensitivity analysis.</li><li>Prepare ad hoc financial analysis and reporting for leadership.</li><li>Analyze large data sets to identify trends, risks, and opportunities.</li><li>Use planning and reporting platforms such as Adaptive Insights, Anaplan, OneStream, or Hyperion SmartView.</li><li>Partner with finance and operational teams to improve reporting and planning processes.</li><li>Develop dashboards, templates, and recurring financial reports.</li><li>Support financial systems and process improvement initiatives.</li></ul>ABOUT YOU:You are an analytical and detail-oriented FP&A professional with strong experience in budgeting, forecasting, financial modelling, and variance analysis. You are comfortable working with large data sets and translating complex financial information into clear, actionable insights. WHAT'S ON OFFER?This long-term contract offers the opportunity to support a dynamic finance function, work with enterprise planning and reporting systems, and contribute to financial planning and business decision-making initiatives.
2026-10-02T00:00:00Z

Business Analytics & Reporting Analyst

Mississauga, Ontario
onsite
Temporary
40 - 50 CAD / Hourly
We are looking for a Business Analytics & Reporting Analyst to join a team in Mississauga, Ontario on a Long-term Contract basis. In this role, you will turn complex data into meaningful insights that help leaders evaluate performance, identify opportunities, and respond to potential risks. The position is well suited to someone who enjoys combining analysis, reporting, and clear communication to support informed business decisions. Responsibilities: • Examine high-volume datasets to uncover patterns, exceptions, and practical insights that support operational and strategic decisions. • Produce scheduled and on-demand reports for leadership and business teams, ensuring information is accurate, timely, and easy to interpret. • Create dashboards, reporting materials, and concise summaries that present performance results in a clear and business-focused way. • Apply advanced Excel techniques, including Pivot Tables, VLOOKUPs, and complex formulas, to organize, analyze, and validate data. • Monitor key metrics and investigate trends or variances to highlight business performance drivers and emerging issues. • Convert analytical findings into straightforward recommendations that help stakeholders make sound decisions. • Partner with internal teams to clarify reporting needs, define business objectives, and document requirements effectively. • Strengthen reporting workflows and improve data integrity through ongoing process refinement and quality checks.
2026-09-22T00:00:00Z

IT Access Controls Analyst

Calgary, Alberta
onsite
Temporary
1 - 1 CAD / Hourly
We are looking for an IT Access Controls Analyst to join a long-term contract opportunity within the agriculture sector in Calgary, Alberta. In this role, you will help strengthen enterprise access control practices by reviewing governance processes, improving documentation, and supporting audit and compliance activities. You will work with cross-functional teams to enhance control effectiveness, identify efficiencies, and contribute to a more consistent and reliable IT control environment. Responsibilities: • Examine access-related IT general controls across enterprise applications and infrastructure to confirm they are properly documented and operating as intended. • Analyze current control activities to identify overlap, inefficiencies, and opportunities to streamline practices across the organization. • Revise and maintain control narratives, process maps, risk and control matrices, and other governance materials to keep documentation accurate and audit-ready. • Partner with control owners and technical teams to clarify control expectations, improve consistency in execution, and ensure supporting evidence is retained appropriately. • Assist with internal and external audit requests by gathering documentation, explaining control design, and helping address follow-up items. • Contribute to access governance initiatives such as user access reviews, privileged access oversight, and segregation of duties assessments. • Recommend practical opportunities to automate control monitoring, execution, and evidence collection where appropriate. • Prepare summaries, metrics, and progress updates for stakeholders and leadership regarding control effectiveness and ongoing improvement efforts.
2026-09-14T00:00:00Z

Payroll Analyst, Finance

Ottawa, Ontario
onsite
Permanent
70000 - 88000 CAD / Yearly
Robert Half is partnering with a well respected organization that's looking to add an experienced Payroll Analyst to their team. This is a full-time/permanent role on site. Advantages:-Competitive salary (70-88K)-Full benefits + defined pension-3 weeks vacation + 20 sick days-Free parking-Great team & team culture Responsibilities:• Administer the organization’s bi-weekly payroll cycles for different employee groups, ensuring each run is completed accurately and on schedule.• Determine employee earnings and deductions, including regular pay, overtime, benefits, special payments, and approved salary adjustments.• Validate payroll transactions against internal policies, legislative requirements, collective agreement provisions, and supporting People and Culture documentation before submission.• Monitor payroll changes to confirm alignment with approved budgets, then reconcile totals and transmit finalized data to the external payroll provider.• Manage payroll-related documentation for garnishments, on-call compensation, and employee status updates such as hires, departures, and changes between permanent and part-time work.• Maintain complete and accurate payroll records, including preparing Records of Employment and supporting annual tax slip production such as T4s and T4As.• Reconcile payroll accounts each month and complete required remittances, journal entries, and data submissions within established deadlines.• Update payroll databases through file imports, verify coding for permanent equivalent reporting, and support annual reporting requirements including pension adjustments and deduction reconciliations.• Prepare leave balance valuations and other payroll support schedules for year-end audit activities, while assisting with payroll analysis and backup coverage as needed.• Maintain current payroll and pension procedures documentation and provide operational support during payroll administration absences.
2026-09-28T00:00:00Z

Business Analytics/Data Analyst

Toronto, Ontario
onsite
Temporary
38 - 45 CAD / Hourly
Data Evaluation & Impact Measurement AnalystOnsite Downtown TorontoJob SummaryThe Data Evaluation & Impact Measurement Analyst leads the organization’s efforts to assess program effectiveness, measure social impact, and provide data-driven advice to leadership. This role is responsible for analysis, KPI development and tracking, impact reporting, and translating findings into recommendations for management and external stakeholders. The position also oversees data visualization and dashboard development to support clear communication, informed decision-making, and stakeholder engagement.Key Responsibilities<ul><li>Develop and manage frameworks for monitoring, evaluation, and impact measurement across programs and initiatives</li><li>Analyze program and organizational data to assess outcomes, effectiveness, and opportunities for improvement</li><li>Define, track, and report on KPIs, performance indicators, and outcome metrics aligned with strategic goals</li><li>Provide advice to management by translating data findings into actionable recommendations</li><li>Lead impact analysis to demonstrate program value to leadership, funders, donors, and partners</li><li>Create and maintain dashboards, visual reports, and stakeholder-facing data interfaces</li><li>Present findings in a clear, compelling way for both technical and non-technical audiences</li><li>Collaborate with program teams, leadership, fundraising, and external stakeholders to understand reporting and impact measurement needs</li><li>Ensure data quality, consistency, and integrity across systems and reporting processes</li><li>Support grant reporting, board reporting, strategic planning, and program improvement efforts</li><li>Identify trends, risks, gaps, and opportunities through ongoing analysis</li><li>Promote a culture of evidence-based decision-making across the organization</li></ul>
2026-09-04T00:00:00Z

HRIS Analyst

Vancouver, British Columbia
onsite
Permanent
90000 - 110000 CAD / Yearly
Our client, a highly diversified real estate development organization, is looking for a HRIS Analyst to lead the continuous improvement of its Workday environment. This is an excellent opportunity for someone who wants to serve as the internal Workday expert and collaborate closely with teams across HR, Payroll, Finance, and broader business operations. Key Responsibilities<ul><li>Oversee Workday configuration, maintenance, enhancements, business processes, workflows, releases, and continuous improvement across HCM, Payroll, Recruiting, Time Tracking, Absence, and Compensation.</li><li>Manage Workday security, access, data integrity, privacy, and governance, including routine audits.</li><li>Develop and maintain reports, dashboards, calculated fields, and workforce analytics to support business decision-making.</li><li>Support Workday integrations, troubleshooting, testing, implementations, and enhancements in collaboration with internal teams and external partners.</li><li>Partner with stakeholders to translate business needs into scalable Workday solutions, provide training and support, and promote system adoption and best practices.</li></ul>
2026-09-28T00:00:00Z

Treasury Analyst

Vancouver, British Columbia
onsite
Temporary
22 - 26 CAD / Hourly
Our client is looking for a detail-oriented Treasury Analyst to join their mining organization in Vancouver, British Columbia on a Contract basis. In this mid-level role, you will support daily treasury operations, monitor cash activity across a high volume of bank accounts, and help maintain accurate records tied to foreign exchange and metal-related transactions. This position is well suited to someone with strong analytical skills, sound judgement, and experience working in a fast-paced finance environment. Responsibilities:• Oversee daily cash positioning activities, including coordinating foreign exchange purchases and arranging account transfers to keep balances aligned across numerous accounts.• Maintain records related to metal movements and sales activity, ensuring information remains current and consistent with shipment details from operating sites.• Examine monthly settlement calculations for accuracy and follow up on discrepancies related to processing and payment activities.• Administer bullion tracking schedules and support invoice review for refining activity, with responsibility adjustments possible over time.• Partner with the Accounting team to assist with transaction processing, account reconciliation, and the resolution of daily treasury-related items.• Confirm that documentation for corporate metal sales and foreign exchange transactions is completed, signed, and delivered to banking partners without delay.• Prepare and issue transfer instructions to refiners in order to settle metal obligations arising from spot sale transactions.• Create offshore cash call invoices and enter treasury and transaction data into internal platforms such as Axedras.• Respond to audit requests and other business reporting needs by gathering information and preparing supporting documentation as required.
2026-10-02T00:00:00Z

Treasury Analyst

Winnipeg, Manitoba
onsite
Temporary
30.4 - 35.2 CAD / Hourly
We are looking for a Treasury Accountant to join a leading manufacturing organization in Winnipeg, Manitoba on a Contract basis. This role is suited to a detail-oriented finance specialist who can support daily cash visibility, maintain accurate treasury records, and provide timely reporting that informs business decisions. The successful candidate will work closely with internal stakeholders and external banking partners to monitor cash activity, resolve discrepancies, and help maintain strong treasury controls. Responsibilities:• Prepare and circulate a daily cash summary for leadership, highlighting key inflows, outflows, and notable banking activity.• Perform month-end bank reconciliations to support accurate financial reporting and ensure account balances are properly validated.• Enter weekly journal entries into the organization's financial system with a high degree of accuracy and attention to detail.• Review account movements to assess items such as bank charges, foreign exchange impacts, interest activity, and debt-related transactions.• Coordinate with internal departments, banks, and other financial institutions to investigate exceptions, answer inquiries, and resolve account issues.• Create and maintain treasury monitoring tools, reports, and alerts that improve oversight of cash positions and banking activity.• Support adherence to corporate policies and applicable regulatory standards governing treasury operations and financial controls.
2026-10-02T00:00:00Z

Financial Planning and Analysis Manager

Mississauga, Ontario
onsite
Permanent
130000 - 140000 CAD / Yearly
Manager, FP&A (Mississauga) The Opportunity Our client is seeking a high-impact Manager, FP&A to partner closely with senior leadership and drive strategic financial planning. This role offers strong visibility across the business, leading forecasting, budgeting, and long-term planning while delivering actionable insights to support growth and performance. Key Responsibilities<ul><li>Lead long-term financial planning, including maintaining and enhancing strategic models</li><li>Own quarterly forecasting and annual budgeting cycles across business units</li><li>Deliver variance analysis (actuals vs. budget/forecast) with clear insight into key drivers</li><li>Partner with business leaders to evaluate risks, opportunities, and investment decisions</li><li>Develop scenario and sensitivity analyses to support strategic initiatives and capital allocation</li><li>Oversee month-end reporting for corporate overhead and present results to executive leadership</li><li>Prepare high-quality management reports, dashboards, and board-level materials</li><li>Support investor-facing processes, including financial models and external reporting alignment</li><li>Drive process improvements and support ad hoc analysis and special projects</li><li>Provide guidance and mentorship to junior team members</li></ul>
2026-09-24T00:00:00Z

Financial Planning & Analysis Manager

Brampton, Ontario
onsite
Permanent
90000 - 110000 CAD / Yearly
Our client is seeking a Manager, Financial Planning & Analysis to support budgeting, forecasting, financial reporting, and business performance analysis. Reporting to the CFO, this role will partner closely with Finance leadership and cross-functional stakeholders to provide actionable insights and support strategic decision-making. Key Responsibilities<ul><li>Lead annual budgeting and periodic forecasting processes</li><li>Prepare and analyze monthly, quarterly, and annual financial results</li><li>Oversee management reporting and performance analysis</li><li>Lead the monthly reporting and consolidation process</li><li>Provide insights into key business drivers and financial performance</li><li>Support executive reporting and presentations</li><li>Partner with leaders across the organization to support decision-making</li><li>Manage and develop a small finance team</li><li>Participate in ad hoc financial analysis and special projects</li></ul>
2026-09-03T00:00:00Z

Financial Planning & Analysis Manager

Ottawa, Ontario
onsite
Permanent
120000 - 160000 CAD / Yearly
We are looking for a Financial Planning & Analysis Manager to join our team in Ottawa, Ontario. In this role, you will provide strategic financial insight that supports decision-making across the business, with a focus on forecasting, performance analysis, and cost management. You will work closely with finance and operational leaders to explain results, identify trends, and strengthen planning processes through clear reporting and practical recommendations. Responsibilities:• Act as a trusted finance partner to business leaders by delivering analysis on spending, staffing, and operational performance, while helping stakeholders interpret results and underlying drivers.• Build and maintain detailed forecasts for assigned cost centres, and prepare regular comparisons against budget, outlook, and prior periods with clear explanations of key variances.• Develop concise financial updates for leadership that outline root causes, highlight potential risks, and recommend actions to improve performance.• Oversee expense performance by tracking actuals against plan, supporting department leaders in managing costs, and identifying opportunities to improve efficiency and support growth.• Strengthen understanding of profit and loss performance by analysing revenue, cost of goods sold, inventory, gross margin, and operating margin trends.• Support the creation and refinement of cost models across product lines by incorporating material, labour, and overhead inputs, and assessing the impact of operational and pricing decisions.• Collaborate with engineering, operations, tax, and accounting teams to support cost estimates, financial compliance requirements, and business planning activities.• Improve the effectiveness of reporting and analysis by introducing automation, using business intelligence tools, and documenting standard approaches, assumptions, and repeatable processes.
2026-09-22T00:00:00Z

Data Analyst - Collections

Markham, Ontario
onsite
Permanent
80000 - 110000 CAD / Yearly
We are looking for a Data Analyst - Collections to support data-driven decision-making for a collections function within the utilities and infrastructure sector in Markham, Ontario. This position focuses on turning operational and financial data into practical insights that improve recovery performance, strengthen reporting accuracy, and support business-to-business collections strategies. The successful candidate will work closely with collections, credit, sales, and leadership teams to monitor trends, evaluate results, and recommend process improvements based on clear analysis. Responsibilities: • Analyze collections and credit performance data to identify trends, risks, and opportunities that support stronger recovery results. • Build, maintain, and enhance dashboards and recurring reports using tools such as Power BI, Excel, SQL, and CRM-based data sources. • Track key performance indicators, call centre activity, and portfolio metrics, then present findings to stakeholders in a clear and actionable format. • Partner with collections, credit, and sales teams to improve reporting visibility and align operational priorities with business goals. • Review account and portfolio-level information to uncover payment behaviour patterns and support more effective collection strategies in a B2B environment. • Validate data accuracy across reporting sources and resolve inconsistencies to ensure dependable insight for leadership decision-making. • Support ongoing improvements to collection processes by translating business needs into meaningful analysis and performance measurement. • Contribute to reporting updates tied to system or process changes when required, ensuring continuity and clarity in collections performance tracking.
2026-09-28T00:00:00Z

Lead CRM Analyst

Mississauga, Ontario
onsite
Permanent
85000 - 95000 CAD / Yearly
We are looking for an experienced Lead CRM Analyst to support and enhance enterprise application solutions in Mississauga. This role is suited to a detail-oriented individual who can bridge business needs and technical capabilities, improve CRM and ERP processes, and provide informed guidance on system functionality. The successful candidate will contribute to solution delivery, troubleshoot application issues, and help strengthen reporting, integrations, and user experience across connected platforms. Responsibilities:• Lead the functional analysis, configuration, and ongoing support of Microsoft Dynamics CRM within a broader enterprise applications environment.• Work closely with business stakeholders to gather requirements, translate operational needs into system solutions, and recommend practical improvements.• Investigate incidents and application issues, perform root-cause analysis, and develop both immediate fixes and longer-term corrective actions.• Contribute to CRM and ERP implementation initiatives, including process mapping, testing, documentation, and user readiness activities.• Support integration points between multiple business systems to help maintain reliable data flow and consistent application performance.• Develop and refine reports, dashboards, and system insights that support business decision-making and operational visibility.• Provide functional leadership on enhancement requests, system changes, and release activities while ensuring alignment with business priorities.• Collaborate with technical teams, vendors, and internal users to resolve system limitations and improve overall application effectiveness.
2026-09-28T00:00:00Z

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