20 results for Performance Analyst jobs

Financial Analyst

Waterloo, Ontario
onsite
Permanent
65000 - 75000 CAD / Yearly
We are looking for a Financial Analyst to support accurate reporting, insightful analysis, and disciplined financial processes for our client in the Waterloo, Ontario area. This position contributes to routine accounting activities while helping leaders understand performance, monitor results, and make informed business decisions. The successful candidate will balance detailed transactional work with broader financial analysis in a fast-paced environment. Responsibilities:• Produce monthly, quarterly, and annual financial reports, assess performance fluctuations, and explain the factors influencing results.• Facilitate financial review discussions with stakeholders and present clear commentary on trends, risks, and variances.• Build and maintain reporting tools such as dashboards, KPI summaries, and variance analysis packages for management use.• Support budget planning and forecast updates by revising assumptions and reflecting operational changes in financial projections.• Complete month-end tasks including journal posting, reconciliation work, and review of subledger activity to ensure accuracy.• Reconcile balance sheet accounts and banking activity on a regular basis, investigate discrepancies, and resolve outstanding items promptly.• Manage financial administration related to capital spending, leased vehicles, finance master data updates, and required corporate reporting.• Provide timely support for audit requests, government filings, compliance activities, and process improvements across finance operations.
2026-09-23T00:00:00Z

Financial Analyst

Mississauga, Ontario
onsite
Permanent
75000 - 80000 CAD / Yearly
We are looking for a Financial Analyst to support financial planning, reporting, and analysis for a manufacturing operation in Mississauga, Ontario. This position focuses on turning financial data into clear business insights, helping leaders track performance, manage budgets, and make informed decisions. The successful candidate will work across accounting and finance functions, prepare meaningful reports, and contribute to ongoing process improvement in a fast-paced environment. Responsibilities:• Analyze financial results and operational data to identify trends, variances, and opportunities for improved business performance.• Prepare regular and ad hoc reports that provide management with clear, accurate, and timely financial insights.• Support budgeting, forecasting, and monthly financial review activities by compiling data and validating assumptions.• Work with accounting and finance teams to maintain reliable records and ensure reporting aligns with business requirements.• Use financial systems and reporting tools to extract, organize, and interpret information.• Apply data analysis techniques to evaluate business performance and assist with planning and decision-making.• Contribute to the improvement of reporting processes and support changes to financial workflows when required.• Collaborate with internal stakeholders to resolve reporting issues, clarify financial information, and improve data quality.
2026-08-27T00:00:00Z

Business Analyst

Mississauga, Ontario
onsite
Contract / Temporary to Hire
33.25 - 38.5 CAD / Hourly
We are looking for a Business Analyst to join a team in Ontario on a contract basis with the potential for a permanent role. In this role, you will turn complex data into meaningful insights that help guide operational and strategic decisions. The successful candidate will work closely with business partners to create reporting solutions, improve data accuracy, and present findings in a clear and practical way. Responsibilities: • Examine high-volume datasets to uncover patterns, performance trends, and opportunities for improvement. • Produce scheduled and on-demand reports that support leadership teams and day-to-day business operations. • Build dashboards, summary materials, and presentation-ready reporting packages for stakeholders. • Use advanced Excel capabilities such as Pivot Tables, VLOOKUPs, and complex formulas to analyze and organize information effectively. • Partner with internal teams to gather reporting needs and align analysis with business goals. • Convert analytical findings into concise recommendations that support informed decision-making. • Monitor variances and key performance indicators to highlight notable business changes. • Strengthen reporting methods and support ongoing improvements in data integrity and process efficiency.
2026-09-28T00:00:00Z

Credit Analyst

Acheson, Alberta
onsite
Temporary
0 - 0 CAD / Yearly
Our client is seeking an experienced Credit Analyst to join a rental and leasing services organization in Acheson on a contract basis. This role supports new and existing customer accounts, with a focus on credit assessment, collections, account management, and maintaining healthy receivables. Responsibilities:• Review new accounts, assess creditworthiness, and determine appropriate credit terms and limits.• Monitor customer accounts, payment history, and credit exposure, recommending adjustments as needed.• Manage collections by following up on overdue balances and securing payment commitments.• Partner with sales and internal teams to support customer onboarding and resolve account issues.• Process credit card payments, provide invoice copies, and maintain accurate account records.• Investigate and resolve billing issues and customer account disputes.• Negotiate and monitor payment arrangements for customers experiencing payment challenges.• Review credit bureau reports and financial information to support credit and collection decisions.• Manage high-volume account activity across assigned territories while maintaining accuracy and responsiveness.
2026-09-28T00:00:00Z

Category Analyst

Airdrie, Alberta
onsite
Temporary
0 - 0 CAD / Yearly
Our client is looking for an experienced Category Analyst to join their team in Airdrie, Alberta. This role supports category strategies by working closely with internal stakeholders and suppliers to translate operational requirements and market insights into practical sourcing plans, commercial recommendations, and effective contract strategies. The ideal candidate brings strong analytical and commercial judgment, EPC Construction experience, supplier management and sourcing expertise, and a proactive approach to improving procurement performance across assigned categories.Responsibilities:<ul><li>Develop and maintain category plans aligned with business requirements, market conditions, sourcing strategies, and long-term supply objectives.</li><li>Support end-to-end sourcing activities, including solicitation preparation, supplier evaluation, commercial analysis, negotiations, awards, and approvals.</li><li>Manage contract activities from drafting through renewal and close-out, including pricing, catalogues, purchasing channels, and utilization tracking.</li><li>Analyze spend, supplier capabilities, market trends, benchmarks, tariffs, and total cost factors to identify opportunities and support category decisions.</li><li>Monitor supplier performance across cost, quality, service, responsiveness, and risk, and drive corrective actions and continuous improvement.</li><li>Collaborate with Finance, Legal, Accounts Payable, Operations, and Procurement stakeholders to ensure compliant purchasing, accurate data, and effective contract utilization.</li><li>Support ethical sourcing, supplier due diligence, sustainability, governance, business continuity, and risk management requirements.</li><li>Deliver measurable value through cost savings and avoidance, improved service, risk reduction, working capital optimization, and increased spend under contract.</li><li>Contribute to procurement process improvements, digital tools, reporting, contract standards, and broader operational efficiencies.</li></ul>
2026-09-25T00:00:00Z

Accounting Analyst

Calgary, Alberta
onsite
Temporary
0 - 0 CAD / Yearly
Our client is looking for a detail-focused Accounting Analyst to join their team in Calgary, Alberta. This role supports high-volume accounting operations, month-end and year-end close activities, detailed reconciliations, and financial reporting. The ideal candidate is an intermediate to senior-level accounting professional with strong analytical skills, attention to detail, and experience investigating variances and maintaining accurate financial records.Responsibilities:<ul><li>Manage high-volume accounting activities with accuracy, timeliness, and adherence to financial controls.</li><li>Prepare journal entries, accruals, and supporting documentation for month-end and year-end close.</li><li>Perform account, bank, and balance sheet reconciliations; investigate and resolve discrepancies.</li><li>Analyze financial variances and fluctuations, providing clear explanations and supporting management reporting.</li><li>Work with large datasets in ERP and accounting systems to validate transactions, maintain data integrity, and support reporting.</li><li>Support accounts payable, invoice review, and payment processes as required.</li><li>Coordinate close-related deadlines and prepare reconciliations and working papers for review.</li><li>Utilize advanced Excel functions, including PivotTables and lookup formulas, to analyze data and improve reconciliation efficiency.</li></ul>
2026-09-25T00:00:00Z

Data Analyst

Toronto, Ontario
onsite
Temporary
38 - 44 CAD / Hourly
We are looking for a Data Analyst to join a wholesale distribution organization in Toronto, Ontario on a Long-term Contract. In this role, you will turn complex business data into clear insights, practical reporting tools, and scalable solutions that support stronger decision-making across the business. You will partner with cross-functional stakeholders to improve visibility into performance, streamline data-heavy processes, and identify opportunities to create measurable operational value. Responsibilities: • Partner with business teams to gather reporting needs, define analytical objectives, and translate operational questions into data-driven solutions. • Build and maintain dashboards, visual reports, and performance summaries that provide clear insight into key business trends and outcomes. • Write and optimize SQL queries to extract, validate, and analyze data from multiple sources for recurring and ad hoc reporting. • Identify manual or inefficient workflows and develop automated reporting approaches that improve accuracy, consistency, and turnaround time. • Support project delivery by documenting requirements, validating outputs, and helping implement analytics solutions that align with business priorities. • Analyze datasets to uncover patterns, exceptions, and opportunities that can inform process improvements and strategic planning. • Work with stakeholders to improve reporting standards, strengthen data usability, and expand access to meaningful business intelligence. • Explore new tools, technologies, and analytical methods that can increase the value of the organization’s data assets.
2026-09-10T00:00:00Z

Data Analyst

Mississauga, Ontario
onsite
Temporary
27 - 30 CAD / Hourly
We are looking for a Data Analyst to join a food and food-processing organization in Mississauga, Ontario, on a contract basis. This position supports high-volume transactional operations by examining billing and invoice data, resolving EDI exceptions, and helping ensure accurate customer processing. The successful candidate will work across technical and business teams to improve data quality, address operational issues, and strengthen overall process performance. This role requires hands-on EDI troubleshooting experience, strong SAP S/4HANA knowledge, and the ability to identify and resolve complex issues involving billing, invoicing, customer master data, and system integrations. Responsibilities:<ul><li>Maintain, monitor, and support customer EDI profiles and transactions in a high-volume production environment.</li><li>Investigate and resolve EDI exceptions by analyzing transaction files, SAP billing data, customer requirements, master data, and transmission results.</li><li>Troubleshoot issues involving vendor and store numbers, customer cross-references, file layouts, mapping, translation, connectivity, file processing, and transmissions.</li><li>Resolve rejected transactions, partial file acceptance, missing or duplicate invoices, and retransmission requirements.</li><li>Correct rejected invoice data and manage large-scale invoice corrections to support successful customer processing and uploads.</li><li>Conduct root-cause analysis across EDI transactions, SAP, billing, master data, customer requirements, and system integrations.</li><li>Analyze complex business processes and identify opportunities to improve operational efficiency, data quality, reporting, and system performance.</li><li>Monitor EDI performance trends, corrective actions, recurring issues, and their impact on business operations.</li><li>Coordinate customer onboarding, billing requirements, and implementation activities with customers, vendors, IT, and internal business teams.</li><li>Clearly communicate technical and functional issues to management, operational teams, and technical stakeholders.</li></ul>
2026-09-28T00:00:00Z

FP&A Analyst

Oakville, Ontario
onsite
Permanent
85000 - 105000 CAD / Yearly
Our client is a growing and dynamic organization seeking a Financial Planning & Analysis (FP&A) Analyst to join its Finance team. Reporting directly to the Group Controller, this is a highly visible role that combines financial reporting, data analytics, dashboard development, and ERP project support. This opportunity is ideal for a recent Business grad with some Accounting knowledge who enjoys working with large datasets, building meaningful reports, and ensuring the accuracy and integrity of financial information. You'll play a key role in providing insights that support strategic decision-making while helping drive an upcoming ERP implementation. If you're a tech savvy individual who thrives in Excel and data management, and takes pride in producing accurate, well-structured financial analysis, we'd love to hear from you. What You'll DoFinancial Reporting & Analytics<ul><li>Build, maintain, and enhance Excel-based dashboards and KPI reporting tools.</li><li>Prepare recurring monthly and quarterly management reporting packages.</li><li>Analyze financial and operational performance data across multiple business units.</li><li>Ensure standardized KPI definitions and reporting consistency across the organization.</li><li>Identify trends, anomalies, and opportunities through detailed analysis and reporting.</li></ul>Data Management & Reporting Integrity<ul><li>Act as the primary contact for finance-related data requests.</li><li>Clean, validate, reconcile, and organize data from ERP and related systems by writing SQL queries.</li><li>Investigate discrepancies and collaborate with stakeholders to resolve data issues at the source.</li><li>Maintain high standards of data quality, accuracy, and reporting integrity.</li></ul>ERP Implementation Support<ul><li>Assist with a major ERP implementation initiative.</li><li>Support data cleanup, mapping, migration validation, testing, and reconciliations.</li><li>Help archive and organize legacy data ahead of system cutover.</li><li>Rebuild recurring reports and dashboards within the new platform.</li><li>Document reporting processes and data flows to support a successful transition.</li></ul>Business & Ad Hoc Analysis<ul><li>Perform analyses related to profitability, inventory, margins, landed costs, customer performance, project performance, and other operational metrics.</li><li>Support budgeting, forecasting, and variance analysis activities.</li><li>Transform complex business questions into actionable financial insights.</li></ul>
2026-09-25T00:00:00Z

Business Analytics & Reporting Analyst

Mississauga, Ontario
onsite
Temporary
40 - 50 CAD / Hourly
We are looking for a Business Analytics & Reporting Analyst to join a team in Mississauga, Ontario on a Long-term Contract basis. In this role, you will turn complex data into meaningful insights that help leaders evaluate performance, identify opportunities, and respond to potential risks. The position is well suited to someone who enjoys combining analysis, reporting, and clear communication to support informed business decisions. Responsibilities: • Examine high-volume datasets to uncover patterns, exceptions, and practical insights that support operational and strategic decisions. • Produce scheduled and on-demand reports for leadership and business teams, ensuring information is accurate, timely, and easy to interpret. • Create dashboards, reporting materials, and concise summaries that present performance results in a clear and business-focused way. • Apply advanced Excel techniques, including Pivot Tables, VLOOKUPs, and complex formulas, to organize, analyze, and validate data. • Monitor key metrics and investigate trends or variances to highlight business performance drivers and emerging issues. • Convert analytical findings into straightforward recommendations that help stakeholders make sound decisions. • Partner with internal teams to clarify reporting needs, define business objectives, and document requirements effectively. • Strengthen reporting workflows and improve data integrity through ongoing process refinement and quality checks.
2026-09-22T00:00:00Z

IT Access Controls Analyst

Calgary, Alberta
onsite
Temporary
1 - 1 CAD / Hourly
We are looking for an IT Access Controls Analyst to join a long-term contract opportunity within the agriculture sector in Calgary, Alberta. In this role, you will help strengthen enterprise access control practices by reviewing governance processes, improving documentation, and supporting audit and compliance activities. You will work with cross-functional teams to enhance control effectiveness, identify efficiencies, and contribute to a more consistent and reliable IT control environment. Responsibilities: • Examine access-related IT general controls across enterprise applications and infrastructure to confirm they are properly documented and operating as intended. • Analyze current control activities to identify overlap, inefficiencies, and opportunities to streamline practices across the organization. • Revise and maintain control narratives, process maps, risk and control matrices, and other governance materials to keep documentation accurate and audit-ready. • Partner with control owners and technical teams to clarify control expectations, improve consistency in execution, and ensure supporting evidence is retained appropriately. • Assist with internal and external audit requests by gathering documentation, explaining control design, and helping address follow-up items. • Contribute to access governance initiatives such as user access reviews, privileged access oversight, and segregation of duties assessments. • Recommend practical opportunities to automate control monitoring, execution, and evidence collection where appropriate. • Prepare summaries, metrics, and progress updates for stakeholders and leadership regarding control effectiveness and ongoing improvement efforts.
2026-09-14T00:00:00Z

Payroll Analyst, Finance

Ottawa, Ontario
onsite
Permanent
70000 - 88000 CAD / Yearly
Robert Half is partnering with a well respected organization that's looking to add an experienced Payroll Analyst to their team. This is a full-time/permanent role on site. Advantages:-Competitive salary (70-88K)-Full benefits + defined pension-3 weeks vacation + 20 sick days-Free parking-Great team & team culture Responsibilities:• Administer the organization’s bi-weekly payroll cycles for different employee groups, ensuring each run is completed accurately and on schedule.• Determine employee earnings and deductions, including regular pay, overtime, benefits, special payments, and approved salary adjustments.• Validate payroll transactions against internal policies, legislative requirements, collective agreement provisions, and supporting People and Culture documentation before submission.• Monitor payroll changes to confirm alignment with approved budgets, then reconcile totals and transmit finalized data to the external payroll provider.• Manage payroll-related documentation for garnishments, on-call compensation, and employee status updates such as hires, departures, and changes between permanent and part-time work.• Maintain complete and accurate payroll records, including preparing Records of Employment and supporting annual tax slip production such as T4s and T4As.• Reconcile payroll accounts each month and complete required remittances, journal entries, and data submissions within established deadlines.• Update payroll databases through file imports, verify coding for permanent equivalent reporting, and support annual reporting requirements including pension adjustments and deduction reconciliations.• Prepare leave balance valuations and other payroll support schedules for year-end audit activities, while assisting with payroll analysis and backup coverage as needed.• Maintain current payroll and pension procedures documentation and provide operational support during payroll administration absences.
2026-09-28T00:00:00Z

Business Analytics/Data Analyst

Toronto, Ontario
onsite
Temporary
38 - 45 CAD / Hourly
Data Evaluation & Impact Measurement AnalystOnsite Downtown TorontoJob SummaryThe Data Evaluation & Impact Measurement Analyst leads the organization’s efforts to assess program effectiveness, measure social impact, and provide data-driven advice to leadership. This role is responsible for analysis, KPI development and tracking, impact reporting, and translating findings into recommendations for management and external stakeholders. The position also oversees data visualization and dashboard development to support clear communication, informed decision-making, and stakeholder engagement.Key Responsibilities<ul><li>Develop and manage frameworks for monitoring, evaluation, and impact measurement across programs and initiatives</li><li>Analyze program and organizational data to assess outcomes, effectiveness, and opportunities for improvement</li><li>Define, track, and report on KPIs, performance indicators, and outcome metrics aligned with strategic goals</li><li>Provide advice to management by translating data findings into actionable recommendations</li><li>Lead impact analysis to demonstrate program value to leadership, funders, donors, and partners</li><li>Create and maintain dashboards, visual reports, and stakeholder-facing data interfaces</li><li>Present findings in a clear, compelling way for both technical and non-technical audiences</li><li>Collaborate with program teams, leadership, fundraising, and external stakeholders to understand reporting and impact measurement needs</li><li>Ensure data quality, consistency, and integrity across systems and reporting processes</li><li>Support grant reporting, board reporting, strategic planning, and program improvement efforts</li><li>Identify trends, risks, gaps, and opportunities through ongoing analysis</li><li>Promote a culture of evidence-based decision-making across the organization</li></ul>
2026-09-04T00:00:00Z

HRIS Analyst

Vancouver, British Columbia
onsite
Permanent
90000 - 110000 CAD / Yearly
Our client, a highly diversified real estate development organization, is looking for a HRIS Analyst to lead the continuous improvement of its Workday environment. This is an excellent opportunity for someone who wants to serve as the internal Workday expert and collaborate closely with teams across HR, Payroll, Finance, and broader business operations. Key Responsibilities<ul><li>Oversee Workday configuration, maintenance, enhancements, business processes, workflows, releases, and continuous improvement across HCM, Payroll, Recruiting, Time Tracking, Absence, and Compensation.</li><li>Manage Workday security, access, data integrity, privacy, and governance, including routine audits.</li><li>Develop and maintain reports, dashboards, calculated fields, and workforce analytics to support business decision-making.</li><li>Support Workday integrations, troubleshooting, testing, implementations, and enhancements in collaboration with internal teams and external partners.</li><li>Partner with stakeholders to translate business needs into scalable Workday solutions, provide training and support, and promote system adoption and best practices.</li></ul>
2026-09-28T00:00:00Z

Financial Planning and Analysis Manager

Mississauga, Ontario
onsite
Permanent
130000 - 140000 CAD / Yearly
Manager, FP&A (Mississauga) The Opportunity Our client is seeking a high-impact Manager, FP&A to partner closely with senior leadership and drive strategic financial planning. This role offers strong visibility across the business, leading forecasting, budgeting, and long-term planning while delivering actionable insights to support growth and performance. Key Responsibilities<ul><li>Lead long-term financial planning, including maintaining and enhancing strategic models</li><li>Own quarterly forecasting and annual budgeting cycles across business units</li><li>Deliver variance analysis (actuals vs. budget/forecast) with clear insight into key drivers</li><li>Partner with business leaders to evaluate risks, opportunities, and investment decisions</li><li>Develop scenario and sensitivity analyses to support strategic initiatives and capital allocation</li><li>Oversee month-end reporting for corporate overhead and present results to executive leadership</li><li>Prepare high-quality management reports, dashboards, and board-level materials</li><li>Support investor-facing processes, including financial models and external reporting alignment</li><li>Drive process improvements and support ad hoc analysis and special projects</li><li>Provide guidance and mentorship to junior team members</li></ul>
2026-09-24T00:00:00Z

Financial Planning & Analysis Manager

Brampton, Ontario
onsite
Permanent
90000 - 110000 CAD / Yearly
Our client is seeking a Manager, Financial Planning & Analysis to support budgeting, forecasting, financial reporting, and business performance analysis. Reporting to the CFO, this role will partner closely with Finance leadership and cross-functional stakeholders to provide actionable insights and support strategic decision-making. Key Responsibilities<ul><li>Lead annual budgeting and periodic forecasting processes</li><li>Prepare and analyze monthly, quarterly, and annual financial results</li><li>Oversee management reporting and performance analysis</li><li>Lead the monthly reporting and consolidation process</li><li>Provide insights into key business drivers and financial performance</li><li>Support executive reporting and presentations</li><li>Partner with leaders across the organization to support decision-making</li><li>Manage and develop a small finance team</li><li>Participate in ad hoc financial analysis and special projects</li></ul>
2026-09-03T00:00:00Z

Financial Planning & Analysis Manager

Ottawa, Ontario
onsite
Permanent
120000 - 160000 CAD / Yearly
We are looking for a Financial Planning & Analysis Manager to join our team in Ottawa, Ontario. In this role, you will provide strategic financial insight that supports decision-making across the business, with a focus on forecasting, performance analysis, and cost management. You will work closely with finance and operational leaders to explain results, identify trends, and strengthen planning processes through clear reporting and practical recommendations. Responsibilities:• Act as a trusted finance partner to business leaders by delivering analysis on spending, staffing, and operational performance, while helping stakeholders interpret results and underlying drivers.• Build and maintain detailed forecasts for assigned cost centres, and prepare regular comparisons against budget, outlook, and prior periods with clear explanations of key variances.• Develop concise financial updates for leadership that outline root causes, highlight potential risks, and recommend actions to improve performance.• Oversee expense performance by tracking actuals against plan, supporting department leaders in managing costs, and identifying opportunities to improve efficiency and support growth.• Strengthen understanding of profit and loss performance by analysing revenue, cost of goods sold, inventory, gross margin, and operating margin trends.• Support the creation and refinement of cost models across product lines by incorporating material, labour, and overhead inputs, and assessing the impact of operational and pricing decisions.• Collaborate with engineering, operations, tax, and accounting teams to support cost estimates, financial compliance requirements, and business planning activities.• Improve the effectiveness of reporting and analysis by introducing automation, using business intelligence tools, and documenting standard approaches, assumptions, and repeatable processes.
2026-09-22T00:00:00Z

Data Analyst- Scheduling

Calgary, Alberta
onsite
Temporary
0 - 0 CAD / Yearly
Our client is looking for a detail-oriented Data Analyst-Scheduling to join their team in Calgary, Alberta. This role supports accurate and timely payroll administration, data management, reporting, and reconciliation activities. The ideal candidate is detail-oriented, analytical, and organized, with strong Excel skills and the ability to manage large volumes of information accurately. Responsibilities:<ul><li>Maintain and verify accurate employee, payroll, and financial records, ensuring data integrity and timely updates.</li><li>Reconcile payroll and transaction data, investigate discrepancies, and support the resolution of variances and exceptions.</li><li>Prepare recurring and ad hoc reports and analysis to support payroll, financial, and operational activities.</li><li>Maintain system records and master data, ensuring information is complete, accurate, and up to date.</li><li>Collaborate with internal teams and external service providers to resolve data issues, inquiries, and payroll-related discrepancies.</li><li>Support month-end and payroll processing activities, including data validation, reconciliation, and reporting.</li><li>Assist with documentation, system testing, process improvements, and implementation of new payroll-related processes.</li><li>Analyze data to identify trends, improve reporting accuracy, strengthen processes, and support cost-control initiatives.</li><li>Ensure documentation and records are maintained in accordance with established procedures and requirements.</li></ul>
2026-09-25T00:00:00Z

Data Analyst - Collections

Markham, Ontario
onsite
Permanent
80000 - 110000 CAD / Yearly
We are looking for a Data Analyst - Collections to support data-driven decision-making for a collections function within the utilities and infrastructure sector in Markham, Ontario. This position focuses on turning operational and financial data into practical insights that improve recovery performance, strengthen reporting accuracy, and support business-to-business collections strategies. The successful candidate will work closely with collections, credit, sales, and leadership teams to monitor trends, evaluate results, and recommend process improvements based on clear analysis. Responsibilities: • Analyze collections and credit performance data to identify trends, risks, and opportunities that support stronger recovery results. • Build, maintain, and enhance dashboards and recurring reports using tools such as Power BI, Excel, SQL, and CRM-based data sources. • Track key performance indicators, call centre activity, and portfolio metrics, then present findings to stakeholders in a clear and actionable format. • Partner with collections, credit, and sales teams to improve reporting visibility and align operational priorities with business goals. • Review account and portfolio-level information to uncover payment behaviour patterns and support more effective collection strategies in a B2B environment. • Validate data accuracy across reporting sources and resolve inconsistencies to ensure dependable insight for leadership decision-making. • Support ongoing improvements to collection processes by translating business needs into meaningful analysis and performance measurement. • Contribute to reporting updates tied to system or process changes when required, ensuring continuity and clarity in collections performance tracking.
2026-09-28T00:00:00Z

Lead CRM Analyst

Mississauga, Ontario
onsite
Permanent
85000 - 95000 CAD / Yearly
We are looking for an experienced Lead CRM Analyst to support and enhance enterprise application solutions in Mississauga. This role is suited to a detail-oriented individual who can bridge business needs and technical capabilities, improve CRM and ERP processes, and provide informed guidance on system functionality. The successful candidate will contribute to solution delivery, troubleshoot application issues, and help strengthen reporting, integrations, and user experience across connected platforms. Responsibilities:• Lead the functional analysis, configuration, and ongoing support of Microsoft Dynamics CRM within a broader enterprise applications environment.• Work closely with business stakeholders to gather requirements, translate operational needs into system solutions, and recommend practical improvements.• Investigate incidents and application issues, perform root-cause analysis, and develop both immediate fixes and longer-term corrective actions.• Contribute to CRM and ERP implementation initiatives, including process mapping, testing, documentation, and user readiness activities.• Support integration points between multiple business systems to help maintain reliable data flow and consistent application performance.• Develop and refine reports, dashboards, and system insights that support business decision-making and operational visibility.• Provide functional leadership on enhancement requests, system changes, and release activities while ensuring alignment with business priorities.• Collaborate with technical teams, vendors, and internal users to resolve system limitations and improve overall application effectiveness.
2026-09-28T00:00:00Z