We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
We are looking for a skilled and driven Associate with over five years of experience in insurance and civil litigation to join our litigation team in Toronto, Ontario. In this role, you will handle a variety of legal matters, including client advisory, conducting discoveries, mediations, trials, and appeals. This is an exciting opportunity to advance your career with a globally recognized law firm, working on impactful cases across diverse sectors.<br><br>Responsibilities:<br>• Provide comprehensive legal advice and analysis on a range of litigation matters, including commercial, regulatory, construction, and specialty insurance claims.<br>• Manage litigation and coverage files from initial assessment to trial, including drafting pleadings, attending mediations, and preparing for trials.<br>• Conduct examinations for discovery and represent clients in pre-trial and trial proceedings.<br>• Draft and review legal correspondence, motions, and other court filings.<br>• Build and maintain strong relationships with insurers, insured clients, and other stakeholders.<br>• Appear in court to argue motions, attend mediations, and participate in other adjudicative hearings.<br>• Assist with trial preparations and handle trials independently or collaboratively with partners.<br>• Participate in business development opportunities, including attending bar association events.<br>• Contribute to practice management tasks and continuously develop your legal skillset.
