<p>We are recruiting for a Desktop Support Technician for an Edmonton-based client. This is a 5-month contract that requires a valid driver’s license and access to a vehicle. The Desktop Support Technician provides Tier 1 and Tier 2 technical assistance to staff across Edmonton and Northern region locations. Reporting to the Director of Finance, IT and Infrastructure, this role supports day-to-day IT operations including troubleshooting, user setup, device maintenance, and ensuring a secure and efficient technology environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity</li><li>Resolve help desk tickets via phone, email, and in-person support</li><li>Troubleshoot Microsoft 365 tools including Outlook, Teams, SharePoint and OneDrive</li><li>Support Windows 10 and 11, password resets, MFA setup, and account access through Entra ID and Active Directory</li><li>Configure and maintain user devices, install standard software, and coordinate escalations with internal teams or vendors</li><li>Support onboarding and offboarding including account setup and device preparation</li><li>Maintain asset inventories, equipment logs, and ensure security and patching standards</li><li>Provide user training and clear technical communication to non-technical staff</li><li>Contribute to documentation, user guides, and continuous improvement initiatives</li><li>Assist with IT projects such as software upgrades, device rollouts, and data transitions</li><li>Travel to multiple Edmonton and Northern region sites to provide onsite support</li></ul>
<p>Nous recherchons un Technicien informatique motivé et compétent pour rejoindre l'équipe de notre client à Dollard-des-Ormeaux, dans le cadre d’un contrat. Vous jouerez un rôle clé dans le support technique des utilisateurs, en assurant la résolution des problèmes liés aux postes de travail et en contribuant à des projets variés. Ce poste offre une opportunité d’évoluer dans un environnement axé sur la technologie de pointe et la conformité aux meilleures pratiques en TI.</p><p><br></p><p>Responsabilités:</p><p>• Répondre efficacement aux demandes d’assistance des utilisateurs et résoudre les problèmes relatifs aux postes de travail.</p><p>• Enregistrer et suivre les demandes via un système de gestion des tickets pour assurer une résolution rapide.</p><p>• Installer, configurer et maintenir les ordinateurs, logiciels et périphériques pour les employés locaux et à distance.</p><p>• Diagnostiquer et résoudre les problèmes matériels, logiciels et de connectivité sans fil.</p><p>• Assurer la gestion et la mise à jour des inventaires de matériel informatique.</p><p>• Fournir un support pour les équipements audiovisuels et veiller à leur bon fonctionnement.</p><p>• Participer à des initiatives de sécurité des postes de travail et collaborer avec les équipes Sécurité et Infrastructure.</p><p>• Suivre les procédures de gestion des changements et contribuer à la conformité des normes de l’entreprise.</p><p>• Produire la documentation nécessaire et respecter les politiques internes.</p><p>• Effectuer toute autre tâche connexe en soutien à l’équipe TI.</p>
<p>We are looking for a detail-oriented and success-driven <strong>Concierge</strong> to join our client's team in Toronto, Ontario. This contract position offers the opportunity to create exceptional experiences for employees and visitors while ensuring seamless day-to-day operations in a welcoming environment. If you thrive in a fast-paced setting and enjoy delivering top-tier service, this role is for you.</p><p><br></p><p><strong>Dates of Assignment: </strong>January 2nd – January 16th, 2026</p><p><strong>Schedule: </strong>Monday to Friday, 8am to 5pm - with flexibility needed for occasional after-hours events</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome and assist employees and visitors at the front desk, ensuring a positive first impression.</p><p>• Coordinate and oversee the setup and breakdown of conference rooms for meetings and events.</p><p>• Manage the lobby and front desk areas, maintaining a clean, organized, and detail-oriented appearance.</p><p>• Respond to inquiries, provide building and campus information, and address requests with minimal supervision.</p><p>• Resolve issues related to building services, including janitorial, mailroom, parking, and office equipment.</p><p>• Collaborate with team members to deliver exceptional service and support for various events.</p><p>• Anticipate and address client needs, ensuring their concerns are managed effectively.</p><p>• Assist with event planning, setup, and cleanup as required.</p><p>• Maintain communication with management to ensure smooth operations and resolve any issues promptly.</p><p>• Perform additional duties as assigned to support building and employee needs.</p>
<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
<p>Our New Westminster-based client is searching for a Help Desk Specialist to join their IT team for a 6-month contract role. In this role, you will be the primary point of contact for internal users, providing technical support and troubleshooting a wide range of IT issues.</p><p><br></p><p>Responsibilities</p><ul><li>Provide exceptional technical support to internal users via phone, email, and in-person interactions.</li><li>Troubleshoot and resolve a variety of technical issues related to:</li></ul><p> > Microsoft O365 (including Exchange Online, SharePoint, OneDrive, Teams)</p><p> > Active Directory</p><p> > Network and system configuration</p><p> > Software applications</p><p> > Leverage ServiceNow to document, track, and escalate IT tickets efficiently.</p><ul><li>Maintain a deep understanding of relevant IT policies and procedures.</li><li>Document solutions and procedures to ensure knowledge transfer and maintain consistency.</li><li>Proactively identify and report potential IT issues to prevent downtime.</li><li>Collaborate effectively with internal IT teams to resolve complex technical problems.</li><li>Maintain a positive and professional demeanor while delivering exceptional customer service.</li></ul>
<p>Ready for a new permanent Legal Administrative Assistant role where you will make a direct impact? Robert Half Legal is partnering with a highly respected long-standing Western Canadian law firm to find a talented LAA to join their Litigation team in Vancouver.</p><p>This is a confidential search for our client one of the leaders in the local legal market for over a century known for their focus on excellence and integrity.</p><p><br></p><p>About the Opportunity</p><p><br></p><p>You will primarily support two Lawyers in a busy Litigation practice with a focus on commercial litigation, health and environmental law matter.</p><p>Your core responsibilities will be essential to keeping the practice running smoothly. managing day to day workflow scheduling trials BF management expenses prebills drafting documents letters notices of application running conflict searches and managing files from start to finish.</p><p>This is a permanent position and an excellent chance to establish yourself with a prestigious firm. The previous incumbent is transitioning to a different desk upon their return.</p><p><br></p><p><br></p>
<p>Nous recherchons un spécialiste du support informatique bilingue pour intégrer une organisation dynamique basée à Montréal-Est. Ce rôle est idéal pour une personne polyvalente et proactive, capable de fournir un soutien technique fluide dans un environnement manufacturier. Ce poste est un contrat de 6 mois sur site, avec possibilité d'embauche permanente.</p><p><br></p><p>Responsabilités:</p><p>• Offrir un soutien technique de premier niveau aux utilisateurs des départements tels que RH, finances, marketing et production.</p><p>• Installer, configurer et résoudre les problèmes liés au matériel et aux logiciels, y compris les ordinateurs portables, postes de travail, moniteurs et imprimantes.</p><p>• Assurer le bon fonctionnement de la connectivité réseau, incluant le Wi-Fi, le câblage et les commutateurs, et escalader les problèmes complexes si nécessaire.</p><p>• Gérer l'installation et les mises à jour des logiciels via des outils tels qu'Intune, avec des processus principalement automatisés.</p><p>• Répondre aux demandes et incidents des utilisateurs à travers la plateforme ServiceNow.</p><p>• Participer à la configuration et à la maintenance de systèmes Windows 11 dans un environnement Dell.</p><p>• Collaborer avec les équipes locales et coordonner les besoins de support à distance avec le gestionnaire.</p><p>• Maintenir une documentation précise et à jour des activités de support et des configurations techniques.</p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p>Nous recherchons un technicien informatique motivé pour rejoindre l'équipe de notre client dans le cadre d'un contrat à durée déterminée. Ce poste est basé à Montréal, Québec, et offre une opportunité unique de contribuer à un projet essentiel tout en mettant à profit vos compétences en support technique et service à la clientèle. Vous jouerez un rôle clé dans l'intégration et le soutien des utilisateurs au sein de deux entités récemment acquises.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un support technique de niveau 1 et 2 aux employés des entités nouvellement acquises, couvrant environ 30 à 40 utilisateurs.</p><p>• Collaborer avec l'équipe technique existante pour garantir un service efficace, en tenant compte des différents fuseaux horaires.</p><p>• Participer activement à la migration des utilisateurs vers des environnements virtuels comme VMware et Citrix.</p><p>• Configurer et intégrer des comptes Office 365, notamment Exchange, Teams et SharePoint.</p><p>• Installer et configurer les postes de travail, imprimantes et autres périphériques nécessaires.</p><p>• Identifier et résoudre les problèmes liés au matériel, aux logiciels et au réseau.</p><p>• Documenter les interventions et gérer les demandes dans le système de suivi des billets.</p><p>• Travailler en étroite collaboration avec le gestionnaire du centre de services pour coordonner les activités liées au support technique.</p>
