We are looking for a skilled Technical Support Analyst to join our team in Toronto, Ontario. In this role, you will provide comprehensive technical assistance to ensure seamless operation of IT systems and applications. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to deliver exceptional support services.<br><br>Responsibilities:<br>• Provide technical support for Microsoft Server environments, including Server 2008/2012, Exchange 2010, and SQL Server.<br>• Manage and maintain cloud technologies such as Microsoft Azure, cloud-based storage solutions, virtual machines, and identity/access management tools.<br>• Assist in the migration, administration, and ongoing support of Microsoft 365 services, including Exchange Online, OneDrive, and other cloud platform tools.<br>• Perform patch management and ensure proper updates to systems using relevant software.<br>• Troubleshoot network-related issues, including VPN configuration, switches, routers, and firewalls.<br>• Monitor IT systems to identify potential issues and implement proactive solutions using network monitoring and alerting tools.<br>• Provide support for Active Directory and Exchange, ensuring optimal functionality and user access.<br>• Collaborate with team members to develop and implement effective IT solutions and strategies.<br>• Deliver deskside and remote technical support for hardware, software, and desktop applications.<br>• Document technical incidents and resolutions using ticketing systems to ensure effective tracking and follow-up.
We are looking for a skilled Automation Engineer to join our team in Oakville, Ontario. In this long-term contract position, you will play a key role in designing and implementing automated workflows to enhance operational efficiency. The ideal candidate will have a strong background in automation frameworks, backend development, and quality assurance processes.<br><br>Responsibilities:<br>• Facilitate workshops with stakeholders to identify and prioritize automation opportunities.<br>• Analyze existing workflows and design future state processes optimized for automation.<br>• Prepare detailed documentation, including process design and solution design documents, to outline technical architecture, business rules, and integration approaches.<br>• Create and implement Power Automate Cloud Flows for seamless system integration using APIs and connectors.<br>• Develop Power Automate Desktop flows to enable unattended automation for legacy systems.<br>• Utilize AI Builder and Copilot Studio to enhance document processing and intelligent workflow orchestration.<br>• Apply best practices for modular design, secure credential management, and environment separation across automation solutions.<br>• Conduct testing activities such as unit testing, system testing, and user acceptance testing to ensure reliability.<br>• Deploy automated solutions to production and provide ongoing monitoring and optimization.<br>• Create operational runbooks and documentation to support maintenance and troubleshooting efforts.
<p>Robert Half Canada is seeking a Senior Analyst for a leading Capital Markets organization. This role will support the Investment Finance & Operations team in delivering accurate and insightful performance measurement, attribution, and reporting for multi-asset class portfolios.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and analyze performance and attribution reports at business unit, strategy, and asset class levels.</li><li>Create exposure reports by asset class, geography, currency, and sector to enable effective portfolio oversight.</li><li>Develop and present data-driven insights using PowerPoint and Power BI dashboards for stakeholders and senior leaders.</li><li>Support digitization and automation of reporting, enhancing scalability and accuracy.</li><li>Deliver actionable analysis to senior management on performance drivers and portfolio positioning.</li><li>Foster partnerships with Capital Markets, Risk, and Finance groups to ensure alignment with evolving strategies.</li><li>Monitor market trends and macroeconomic factors impacting investment performance.</li><li>Stay current with industry performance measurement standards, including GIPS.</li><li>Identify and implement process improvements and actively participate in team projects and cultural initiatives.</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client</u></strong></p><p><br></p><p>We are looking for a detail-oriented Business Systems Analyst to join our client's growing team in Toronto, Ontario. This position focuses on supporting Capital Markets initiatives by bridging the gap between business needs and technology solutions. The ideal candidate will possess exceptional analytical skills and a strong ability to collaborate within Agile environments. </p><p><br></p><p>Responsibilities:</p><p>• Actively participate in Agile ceremonies, such as sprint planning, daily stand-ups, backlog grooming, and retrospectives, to ensure alignment with project goals.</p><p>• Collaborate with stakeholders to gather, analyze, and refine business, financial, and operational requirements.</p><p>• Translate requirements into detailed user stories and acceptance criteria to guide development and testing processes.</p><p>• Perform data analysis to identify system inefficiencies and create reports or dashboards that enhance decision-making.</p><p>• Evaluate current business processes and systems to identify gaps and propose effective solutions specifically for Trade and Order Management Systems.</p><p>• Act as a liaison between business units and technical teams to ensure mutual understanding of priorities and timelines.</p><p>• Promote an Agile mindset by identifying opportunities for team improvement and enhancing product delivery.</p><p>• Design system specifications, including use cases, performance testing, and functional requirements.</p><p>• Support the implementation of technology solutions by overseeing their design and development.</p>
<p><strong>About the Role</strong></p><p>We are seeking a versatile Business Systems Analyst to join our client’s IT team in Vancouver. This role is a unique combination of Help Desk Support, System Administration, and Functional Analyst responsibilities. You will play a key part in supporting and enhancing Microsoft Dynamics AX and related applications, working closely with business users, technical teams, and external partners to ensure reliable, efficient, and scalable systems.</p><p><br></p><p>This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong mix of technical and business analysis skills. This is a 6-month contract with potential to extend and is open to candidates remotely in BC, Alberta, Manitoba, Ontario and Quebec. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for Dynamics AX, including troubleshooting, configuration, and user assistance.</li><li>Monitor and respond to requests through the help desk system and shared mailboxes.</li><li>Collaborate with the Dynamics AX partner to implement system customizations and enhancements.</li><li>Assist in the design, configuration, and testing of Dynamics AX core modules and 3rd party integrations.</li><li>Maintain and administer supporting applications such as procurement, invoicing, and expense tracking tools.</li><li>Develop and maintain complex financial reports using SQL Server, MDX, and other reporting tools.</li><li>Design and test SQL ETL processes for financial data collection and reporting.</li><li>Work with stakeholders to gather requirements, develop test plans, train end users, and ensure proper documentation.</li><li>Create and maintain training materials, user guides, and process documentation.</li><li>Perform systems and quality assurance testing to ensure reliability and accuracy.</li></ul><p><br></p>
<p>We’re hiring a <strong>Junior Business Analyst</strong> to support our clients growing finance systems team through a key ERP rollout and stabilization phase. This is a great opportunity for someone early in their career who enjoys working closely with business stakeholders, not just sitting on the technical side.</p><p><br></p><p>You’ll play a hands-on role supporting a finance platform (ERP), helping troubleshoot issues, document processes, and ensure a smooth go-live and post-launch experience. This role is offered as a 6-month contract-to-permanent.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Act as a go-to support resource for finance system issues and user requests</li><li>Investigate bugs, identify workarounds, and document solutions clearly</li><li>Partner with finance and business teams to gather requirements and improve processes</li><li>Support system administration and ongoing maintenance of financial tools</li><li>Assist with testing (UAT), process documentation, and change management activities</li><li>Help ensure new processes are stable, scalable, and well-documented</li><li>Contribute to business cases and future system enhancements</li></ul>
