<p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
<p>Our Edmonton-based client is seeking a contract <strong>Financial Analyst</strong> to support key accounting and finance functions. The ideal candidate is analytical, detail-oriented, and a collaborative team player.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Reconcile fixed assets, manage Capex proposals, and maintain asset records in Costar</li><li>Handle subcontractor payroll admin: EFTs, remittances, journal entries</li><li>Process and correct EDI invoices, update sales data, and liaise with branches</li><li>Prepare cash flow forecasts, variance analysis, and financial reports</li><li>Support AR functions: credit reviews, collections, and client applications</li><li>Assist with month-end, balance sheet recs, prepaid schedules, WIP, and payroll</li><li>Ad-hoc duties as requested</li></ul>
<p>In this Oracle Cloud Business Analyst role you’ll be working on modifying, enhancing, configuring and customizing Oracle ERP systems for clients across Canada.</p><p><br></p><p>This role is open to candidates living in the Vancouver area. Candidates living in Edmonton may also be considered for the position.</p><p><br></p><p>If you are an experienced Oracle Cloud Business Analyst, then this may be a good role for you. This position is with a well-established, boutique consultancy that specalizes in Oracle ERP consulting and solutions. Due to an increase in new projects, they are now adding new staff members to their team.</p><p><br></p><p>This is a full-time position that includes a competitive base salary, extended health and dental benefits, and paid vacation.</p><p><br></p><p>One of the attractive elements of this job is the chance to work with a steady company that has been operating in the Oracle ERP space for more than 20 years. This roles combines the best elements of working with public sector clients, while you can maintain the flexibility of working for a smaller, private consultancy. And the leadership believe strongly in maintaining a good work life balance, with minimal on-site travel. So it could be a great lifestyle move if you’re looking for this kind of arrangement.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching technology professionals to job opportunities, and I am always looking to connect with like-minded people.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>
We are looking for a skilled Business Intelligence (BI) Engineer to join our team on a contract basis in Mississauga, Ontario. In this role, you will leverage your expertise in Power BI and data modeling to deliver insightful dashboards and reports. If you are passionate about creating impactful visualizations and driving data-driven decision-making, we encourage you to apply.<br><br>Responsibilities:<br>• Develop comprehensive reports and dashboards using Databricks models.<br>• Execute data transformations to prepare datasets for reporting and analysis.<br>• Refine and finalize data models to ensure compatibility with Power BI.<br>• Design and implement advanced DAX formulas to create key performance indicators (KPIs).<br>• Build visually compelling and user-friendly dashboards that align with best practices.<br>• Collaborate with stakeholders to gather requirements and translate them into actionable BI solutions.<br>• Ensure data accuracy and integrity throughout the reporting process.<br>• Provide technical guidance and recommendations for optimizing dashboard performance.
<p><strong>About the Role:</strong></p><p>Our Vancouver-based real estate client is seeking a Power BI Consultant for a 1-month fully onsite contract. This role will focus on developing scalable, real-time Power BI dashboards using data from Yardi and ReStack. You’ll work closely with internal teams to tailor the reports to their evolving needs, improve visualization quality, and ensure long-term reporting performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and optimize Power BI dashboards and reports using data from Yardi, ReStack, and other internal sources.</li><li>Customize report visuals – apply company branding, improve layout/design, remove unnecessary whitespace, etc.</li><li>Translate business requirements into technical reporting solutions and offer guidance on feasibility.</li><li>Implement scalable and maintainable solutions that can support increased data volumes over time.</li><li>Set up data refresh schedules to enable real-time updates every 12–24 hours.</li><li>Collaborate with internal stakeholders to ensure dashboards align with operational and strategic goals.</li><li>Document processes and support knowledge transfer to internal team members.</li></ul>
We are looking for a skilled Business Intelligence (BI) Consultant to join our team on a long-term contract basis in London, Ontario. In this role, you will be instrumental in transforming raw data into meaningful insights by designing and implementing robust BI solutions. Your expertise will contribute to modernizing data systems and improving decision-making processes for our organization.<br><br>Responsibilities:<br>• Develop and maintain data visualization tools and dashboards using Power BI to support business objectives.<br>• Collaborate with stakeholders to gather requirements and translate them into effective BI solutions.<br>• Design, build, and optimize data warehouses to ensure efficient data storage and retrieval.<br>• Integrate and manage data from multiple sources, including Sage and QuickBooks, into centralized systems.<br>• Ensure data accuracy and integrity through thorough analysis and cleansing techniques.<br>• Contribute to the modernization of data systems, including potential migration to cloud-based platforms.<br>• Utilize tools like Atlassian Jira to manage project tasks and ensure timely delivery of BI solutions.<br>• Apply expertise in BusinessObjects and Cognos technologies to create comprehensive reports.<br>• Stay updated on the latest BI technologies and trends to continuously improve processes and solutions.<br>• Provide training and support to team members on BI tools and methodologies.
