<p>Are you passionate about leading people through change with empathy, clarity, and purpose? If so, we are working with a St. Albert based employer that is looking for a Manager, that specializes in change management to help shape the future of work through strategic transformation, capability building, and cultural evolution.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><strong>Change Enablement & People Impact</strong></p><ul><li>Lead people-centered change initiatives that foster psychological safety and leadership alignment.</li><li>Conduct impact assessments to understand role and relationship shifts.</li><li>Co-create transition strategies with HRBPs and leaders to build resilience.</li><li>Elevate the employee voice through listening strategies and feedback loops.</li></ul><p><strong>Capability Building & Future Skills</strong></p><ul><li>Integrate future skills into change programs to prepare for evolving roles and technologies.</li><li>Collaborate with Leadership & Learning to embed adaptive leadership and systems thinking.</li><li>Use skills analysis to inform workforce planning and succession strategies.</li></ul><p><strong>Organizational Design & Mobility</strong></p><ul><li>Support future-state org design aligned with strategy and culture.</li><li>Enable succession planning and internal mobility.</li><li>Facilitate career clarity and job transition conversations.</li></ul><p><strong>Communication & Engagement</strong></p><ul><li>Partner with Internal Communications and Change Management to deliver empathetic, transparent messaging.</li><li>Equip leaders with tools to foster trust and engagement.</li><li>Design experiences that connect people to purpose and values during change.</li></ul><p>This is a permanent, full-time role that offers a competitive total rewards package and a hybrid work schedule. Apply today!</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
