We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>Nous recherchons un représentant du service à la clientèle dynamique et orienté vers les résultats pour rejoindre l'équipe de notre client à Ville Saint-Laurent. Vous serez un point de contact clé pour nos clients, assurant une communication efficace et un excellent service. Ce rôle offre une opportunité de contribuer directement à la satisfaction client et à la croissance de l'entreprise.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients et rediriger les informations pertinentes vers les services ou vendeurs appropriés.</p><p>• Passer des appels sortants pour identifier et créer des opportunités de ventes.</p><p>• Documenter et suivre les interactions avec les clients afin de garantir une communication fluide et un suivi efficace.</p><p>• Effectuer le suivi des prospects et enregistrer les résultats des initiatives de vente.</p><p>• Accomplir diverses tâches administratives et de soutien selon les besoins.</p><p>• Assurer un service rapide et précis tout en respectant les priorités et les délais.</p><p>• Collaborer avec les équipes internes pour résoudre les problèmes et répondre aux besoins des clients.</p><p>• Maintenir une connaissance à jour des produits et services pour mieux répondre aux questions des clients.</p>
<p>Our client is looking for a dedicated <strong>Receptionist</strong> to join their team on a contract basis in Calgary, Alberta. This position supports the day-to-day operations of the office by serving as the first point of contact for visitors, coordinating administrative tasks, and ensuring a welcoming and organized environment. This role is ideal for someone with strong interpersonal skills and a customer-focused mindset who thrives in a dynamic environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors, manage sign-ins, and issue name tags.</li><li>Coordinate catering and oversee deliveries.</li><li>Handle facilities requests (cleaning, temperature, etc.).</li><li>Maintain front desk coverage and operate a multi-line phone system.</li><li>Perform data entry, manage emails, and organize files.</li><li>Schedule appointments and support calendar management.</li><li>Assist the team with daily operational tasks.</li></ul>
<p>Nous recherchons un représentant du service à la clientèle motivé et bilingue pour rejoindre l'équipe de notre client à Saint Laurent. Ce poste exige une personne organisée et axée sur les détails, capable de gérer efficacement les interactions avec les clients tout en maintenant un haut niveau de professionnalisme. Le candidat idéal aura une excellente capacité de communication et une approche centrée sur le client.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un service à la clientèle exceptionnel en français et en anglais, en répondant aux besoins et aux attentes des clients.</p><p>• Traiter et gérer les commandes des clients avec précision et rapidité.</p><p>• Résoudre les plaintes concernant les produits, services ou politiques de l'entreprise tout en assurant un suivi approprié.</p><p>• Superviser et organiser la gestion de la boîte courriel pour garantir une communication fluide.</p><p>• Informer les supérieurs des problèmes ou des plaintes majeures et assurer une résolution efficace.</p><p>• Effectuer des tâches administratives telles que la saisie de données et d'autres travaux nécessaires au bon fonctionnement des opérations.</p><p>• Collaborer avec les équipes internes pour améliorer les processus et assurer la satisfaction des clients.</p><p>• Maintenir une attitude positive et professionnelle dans toutes les interactions avec les clients.</p>
<p>Nous recherchons un agent service à la clientèle pour rejoindre l'équipe de notre client à Montréal. Ce poste exige une personne dynamique et professionnelle, capable de répondre aux besoins des clients tout en assurant un excellent service. Vous serez responsable de gérer les interactions avec la clientèle et de contribuer à la satisfaction globale des clients.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients par courriel ou téléphone en fournissant des informations précises sur les produits et services.</p><p>• Traiter les soumissions et opportunités, en veillant à la gestion efficace des commandes.</p><p>• Faciliter les échanges entre les clients, les représentants de ventes, les techniciens et l'équipe de service à la clientèle pour garantir une communication fluide.</p><p>• Conseiller les clients sur les produits et fournir un support après-vente de haute qualité.</p><p>• Donner des formations en ligne aux clients pour optimiser leur utilisation du portail et résoudre les problèmes liés à l'application mobile Nee-Vo.</p><p>• Assurer le suivi des plaintes et veiller à la satisfaction des clients en respectant les délais de réponse.</p><p>• Apporter un soutien aux représentants des ventes dans les différentes régions couvertes.</p><p>• Effectuer diverses tâches administratives et connexes pour soutenir les opérations internes.</p>
<p>We are looking for an organized and approachable Receptionist to join our clients team on a contract basis in Surrey, British Columbia. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive experience. This is an excellent opportunity to showcase your administrative skills in the automotive industry while contributing to a dynamic office environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring they feel welcomed and directing them to the appropriate department or individual.</p><p>• Manage the front desk area, maintaining a clean, detail-oriented, and organized workspace.</p><p>• Answer and handle approximately 20-30 phone calls daily using a multi-line phone system, forwarding calls as necessary.</p><p>• Organize and maintain filing systems, handle incoming and outgoing mail, and coordinate courier packages.</p><p>• Perform general office tasks such as copying, scanning, and ordering office supplies.</p><p>• Schedule appointments and assist with booking arrangements as needed.</p><p>• Support the team with basic administrative tasks to ensure smooth daily operations.</p>
We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
<p>Our valued client is looking to add a skilled Coordinator to oversee the transportation services that support dairy producers and industry partners in Alberta. This role involves managing the coordination of raw milk transportation, addressing milk quality concerns, and ensuring clear and attentive communication with stakeholders. The successful candidate will demonstrate exceptional organizational skills and a strong ability to collaborate across various levels of the dairy industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Manage and coordinate the transportation of raw milk, including inter-provincial movement and hauling logistics.</li><li>Develop and implement transportation policies that align with industry standards and support dairy producers.</li><li>Provide guidance to producers regarding milk quality issues and recommend improvement programs.</li><li>Communicate administrative policies and procedures effectively to dairy producers and industry stakeholders.</li><li>Collaborate with transportation partners to ensure timely and efficient delivery of raw milk.</li><li>Monitor and interpret regulations affecting raw milk transportation and on-farm production.</li><li>Address and resolve logistical challenges related to milk hauling operations.</li><li>Ensure compliance with quality standards and develop initiatives to enhance milk production processes.</li><li>Maintain strong and attentive relationships with industry partners to facilitate smooth operational coordination.</li></ul><p>This is a permanent, full-time, office based role in SW Edmonton. If you are up to a challenge, passionate about the dairy or agriculture industry, and want to be part of an amazing team, apply today!</p>
We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
<p>We are looking for a detail-oriented and organized Receptionist to join our team on a PART TIME basis in Markham, Ontario. In this role, you will provide administrative support, manage front desk operations, and ensure smooth communication within the office. This is an excellent opportunity to contribute your skills in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and detail-oriented manner, ensuring a positive first impression.</p><p>• Manage incoming and outgoing calls using a multi-line phone system, directing inquiries appropriately.</p><p>• Perform accurate data entry tasks and maintain organized records.</p><p>• Handle email correspondence and respond promptly to inquiries.</p><p>• Schedule appointments and coordinate meeting arrangements efficiently.</p><p>• Maintain office files and ensure proper organization of documents.</p><p>• Provide general administrative support to ensure smooth daily operations.</p><p>• Collaborate with team members to address administrative needs and resolve any issues.</p>
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will play a key part in ensuring smooth day-to-day operations by providing administrative and clerical support. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with people.<br><br>Responsibilities:<br>• Manage a multi-line phone system to answer and direct calls efficiently.<br>• Greet and assist visitors, ensuring a welcoming and detail-oriented atmosphere.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Schedule and coordinate appointments, meetings, and room setups.<br>• Support office events and team meetings by preparing materials and logistics.<br>• Liaise with building security and maintenance for office needs.<br>• Assist with photocopying, faxing, and other general administrative tasks.<br>• Generate weekly and daily reports to support office operations.
<p>Notre client, une entreprise publique bien établie et financièrement solide, est à la recherche d’un coordonnateur des services du bâtiment pour un mandat contractuel d’au moins un mois, à la suite du départ d’un employé. Le ou la titulaire du poste jouera un rôle clé dans la coordination des opérations quotidiennes liées aux installations, à l’entretien du bâtiment et au soutien logistique interne.</p><p><br></p><p><strong><u>Responsabilités principales:</u></strong></p><p>Coordonner certaines tâches et demandes liées aux réparations et à l’entretien du bâtiment;</p><p>Assurer le suivi de la propreté des lieux et maintenir un contact constant avec le fournisseur de services d’entretien ménager;</p><p>Coordonner les déplacements et réaménagements des employés (bureaux, équipements, espaces);</p><p>Répondre aux demandes de configuration et de mise en place des salles de réunion;</p><p>Adopter une approche terrain / opérationnelle et participer activement aux tâches lorsque requis.</p><p><br></p>
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
