<p>We are seeking an experienced <strong>IT Infrastructure & Support Specialist</strong> for a <strong>remote, temporary contract position</strong>. The ideal candidate will have strong Azure expertise, solid networking and security knowledge, and the ability to provide advanced end-user support across Microsoft environments. This role requires a hands-on technical professional with a broad understanding of cloud, server, and virtualization technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and support <strong>Azure networking and infrastructure</strong>, including VNets, virtual machines, and related cloud services.</li><li>Maintain and enhance <strong>network security</strong>, ensuring adherence to best practices and organizational standards.</li><li>Perform <strong>system patching</strong>, updates, and improvements across cloud and on-prem environments.</li><li>Utilize <strong>SIEM tools</strong> to monitor, analyze, and respond to security events.</li><li>Administer and support <strong>Office 365 / Microsoft 365</strong>, including user management, applications, and configurations.</li><li>Provide <strong>Level 2–3 technical support</strong> to resolve complex end-user issues.</li><li>Support and maintain applications such as <strong>Microsoft 365, SharePoint, and related productivity tools</strong>.</li><li>Create, configure, and manage <strong>endpoints</strong> across the organization.</li><li>Manage and maintain <strong>servers</strong>, performing routine checks, updates, troubleshooting, and optimization.</li><li>Work with <strong>virtualization technologies</strong> to support and maintain hybrid and cloud-based environments.</li></ul><p><br></p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p><strong>Position Overview</strong></p><p>Our Surrey-based client is seeking a Web and SharePoint Support Specialist for a 4-month onsite engagement. This role will support several digital initiatives focused on improving their intranet, website, and internal processes. The work includes configuration in WordPress using the Divi theme, development and organization tasks within SharePoint Online, and building internal web forms that will be hosted in SharePoint.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Support configuration, layout updates, and content adjustments within the client’s WordPress site using the Divi theme</p><p>• Assist with the build and enhancements of the SharePoint Online intranet site</p><p>• Develop and organize pages, document libraries, and templates within SharePoint</p><p>• Create and optimize internal web forms to be published and used within SharePoint</p><p>• Collaborate with internal teams to understand requirements and implement site or form solutions</p><p>• Support general digital and website-related tasks as part of a broader modernization initiative</p><p>• Document configurations, site structures, and templates to support knowledge transfer</p><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our clients team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide comprehensive IT support to end-users, ensuring their hardware and software needs are met efficiently. As part of the regional IT support team, you will collaborate with global service desks while prioritizing local user satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide day-to-day IT support to local users, managing tickets, calls, and chat-based requests.</p><p>• Diagnose and resolve hardware and software issues, ensuring smooth functionality.</p><p>• Escalate unresolved issues to higher-level support teams as necessary.</p><p>• Install and configure software on user PCs and assist with hardware replacements.</p><p>• Maintain and support local IT infrastructure, including telephony systems and conference room equipment.</p><p>• Contribute to problem-solving initiatives and knowledge-sharing activities within the team.</p><p>• Monitor and prioritize tasks to enhance end-user satisfaction.</p><p>• Collaborate with the global IT support team to ensure seamless service delivery.</p><p>• Support network-related tasks, including basic troubleshooting of IP configurations.</p><p>• Ensure adherence to IT service delivery processes and standards.</p>
<p>Our New Westminster-based client is searching for a Help Desk Specialist to join their IT team for a 6-month contract role. In this role, you will be the primary point of contact for internal users, providing technical support and troubleshooting a wide range of IT issues.</p><p><br></p><p>Responsibilities</p><ul><li>Provide exceptional technical support to internal users via phone, email, and in-person interactions.</li><li>Troubleshoot and resolve a variety of technical issues related to:</li></ul><p> > Microsoft O365 (including Exchange Online, SharePoint, OneDrive, Teams)</p><p> > Active Directory</p><p> > Network and system configuration</p><p> > Software applications</p><p> > Leverage ServiceNow to document, track, and escalate IT tickets efficiently.</p><ul><li>Maintain a deep understanding of relevant IT policies and procedures.</li><li>Document solutions and procedures to ensure knowledge transfer and maintain consistency.</li><li>Proactively identify and report potential IT issues to prevent downtime.</li><li>Collaborate effectively with internal IT teams to resolve complex technical problems.</li><li>Maintain a positive and professional demeanor while delivering exceptional customer service.</li></ul>
<p>Are you a marketing leader with experience in marketing and a passion for driving results? Our client seeks a hands-on, full-time Marketing Manager to guide strategy, execute campaigns, and oversee marketing operations for their regional business, while also working with the global marketing team. This position is a digital marketing generalist, leading top and bottom funnel marketing initiatives, with ROI in mind. This individual will manage 1 Marketing Specialist and be tasked with growing our client’s new and existing product portfolio.</p><p> </p><p>This role is an in-office position, 5x per week in office in Mississauga with 1-2x annual travel to the US. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute marketing strategies that support brand awareness and digital lead generation</li><li>Collaborate with sales and other departments to align efforts and create impactful top of funnel and bottom of funnel marketing programs</li><li>Oversee updates and maintenance of the company’s Canadian website</li><li>Manage marketing budgets, timelines, and deliverables to ensure projects are completed on time and within scope</li><li>Analyze marketing performance and present key metrics and recommendations to management</li><li>Manage a 1 Marketing Specialist and provide them with mentorship, training, support, and performance management </li><li>Ensure effective internal and external communications supporting marketing initiatives</li><li>Partner with external agencies for digital ad campaigns and paid advertising </li><li>Manage a marketing budget of 300K annually </li><li>Occasional travel required, including 1–2 trips per year to the US</li></ul>
<p>Robert Half is seeking a Leasing Administrator to support daily operations within our client’s leasing department. This role manages inquiries, books appointments, processes applications, prepares leasing documentation, and maintains accurate records while ensuring an efficient, compliant experience for prospects and new residents.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Scheduling & Coordination:</strong></p><p> Handle all leasing inquiries, provide suite info, pre-qualify prospects, and book tours and lease signings. Maintain a clear, accurate team calendar, confirm appointments, follow up on leads within 24 hours, and communicate updates across leasing and property management. Assist with leasing events and open houses.</p><p><strong>Applications & Lease Execution:</strong></p><p> Process rental applications for accuracy and compliance, collect required documents, and complete credit, employment, and reference checks. Prepare application files for approval, draft full lease packages, and coordinate timely lease signings. Ensure utilities forms, insurance, and move-in requirements are completed.</p><p><strong>Database & Records Management:</strong></p><p> Accurately maintain digital and hard-copy leasing files in SharePoint. Update trackers for leads, suite availability, rental rates, and application status. Produce weekly/monthly reports on KPIs and perform regular audits to ensure accuracy and compliance.</p><p><strong>Administrative & Cross-Department Support:</strong></p><p>Coordinate with MLS agents on assignments/sublets, monitor the leasing pipeline, and liaise with Property Management and Maintenance for move-ins and suite readiness. Ensure all documents meet standards, gather post-tour feedback, monitor competitive listings, support resident onboarding, assist with marketing initiatives, and provide general office support.</p>
<p>We are looking for an experienced <strong>Full Stack Application Developer - Team Lead</strong> to join our client’s dynamic team in <strong>Calgary, Alberta</strong>. In this leadership role, you will guide front-end development efforts for desktop or enterprise applications, ensuring the delivery of high-quality, user-centric interfaces. This is an exciting opportunity for a motivated individual with a strong technical background in Java UI technologies and proven leadership capabilities.</p><p><br></p><p>Responsibilities include, but are not limited to:</p><p>• Collaborating closely with UX designers, product owners, and software engineers to translate user experience requirements into robust GUI implementations using Eclipse RCP/SWT.</p><p>• Presenting architectural designs and technical proposals to the architecture review board.</p><p>• Breaking down development tasks and defining clear implementation roadmaps.</p><p>• Designing and optimizing computational algorithms for performance and scalability.</p><p>• Developing both thin and thick client applications that interface with cloud-based microservices.</p><p>• Ensuring high code quality through unit testing, code reviews, security hardening, and continuous integration with other domain tools.</p><p>• Providing technical support and leading user troubleshooting sessions to resolve issues and ensure smooth operation of the DSG application.</p><p>• Mentoring & leading developers and contributing to architectural and implementation decisions.</p><p>• Embracing Agile/Scrum methodologies and delivering demonstrable solutions at the end of each sprint.</p><p>• Staying current with emerging technologies and trends in geophysical computing and software development.</p><p>• Perform other related duties as assigned, which may include but are not limited to cross-functional collaboration, mentoring junior developers, and contributing to process improvements.</p>
<p><strong>Executive Assistant to CEO (Hybrid – Toronto, ON)</strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
<p>Our client is seeking an experienced Accounts Receivable Specialist to support high-volume, complex transactions within a fast-paced environment. The ideal candidate brings strong SAP experience, excellent communication skills, and a proactive approach to managing customer accounts and resolving issues.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Complete full analysis of assigned customer accounts to ensure accuracy and resolve discrepancies.</li><li>Apply customer payments, reconcile accounts, and monitor outstanding balances.</li><li>Proactively resolve collection issues, disputed transactions, deductions, and short payments.</li><li>Communicate frequently with field teams on issues impacting customer accounts.</li><li>Collaborate with 3rd-party partners to ensure tasks are completed accurately and on time.</li><li>Process customer trade spend deductions and apply them in the Trade Spend Management tool .</li><li>Maintain deductions within acceptable aging (< 60 days).</li><li>Identify invalid deductions and work with Key Account Managers to secure repayment.</li><li>Ensure proper documentation is provided by customers for all deductions.</li><li>Coordinate with logistics teams for backup on logistics-related deductions.</li><li>Validate pricing deductions and ensure setups in Compass are accurate.</li><li>Action post-audit deductions in a timely manner.</li><li>Create committed trade spend events.</li></ul>
<p>We are looking for an experienced Accounting Administrator to join our team in either the Guelph, Kitchener, or Cambridge, Ontario offices. This is a Contract to permanent position offering an exciting opportunity to perform a variety of accounting tasks while supporting project operations. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication skills to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Establish and maintain accurate project records by interpreting contract provisions and entering critical information into the accounting database.</p><p>• Ensure compliance with contract terms by verifying rate schedules, payment terms, tax components, and invoice templates.</p><p>• Process employee expense reports promptly and accurately, ensuring all necessary adjustments and entries are completed.</p><p>• Administer electronic timesheets, performing data entry and corrections to ensure accurate labor and billing records.</p><p>• Generate, review, and finalize invoices with required documentation, adhering to billing deadlines and client requirements.</p><p>• Upload invoices to designated client portals and ensure proper tracking of accounts receivable and payable.</p><p>• Monitor project revenue, identify variances, and adjust budgets as instructed, maintaining alignment with monthly accounting schedules.</p><p>• Create and distribute system-generated reports to support project managers.</p><p>• Maintain organized documentation in compliance with company policies and prepare for monthly accounting closures.</p>
<p>Robert Half is seeking an energetic and customer-focused Leasing Consultant to join their client’s organization. In this role, you will serve as the main point of contact for prospective residents, assist them through the leasing process, and ensure they feel welcome every step of the way. Your duties will include answering inquiries, conducting property tours, and completing lease agreements. This position is ideal for individuals who excel at building relationships, closing deals, and providing exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Respond to Leads:</strong> Answer phone calls, emails, and online queries from prospective tenants and provide timely, accurate information.</li><li><strong>Conduct Property Tours:</strong> Guide prospective tenants through in-person or virtual tours to showcase available units and community amenities.</li><li><strong>Facilitate the Leasing Process:</strong> Assist tenants in selecting a unit, submitting applications, and signing lease agreements. Ensure that all documents are completed accurately and on time.</li><li><strong>Follow Up on Leads:</strong> Stay in contact with prospects after their tours to answer questions and move them forward in the leasing process.</li><li><strong>Assist with Applications:</strong> Collect necessary documents, perform application screenings, and communicate approvals or denials promptly.</li><li><strong>Track Performance Metrics:</strong> Maintain clear and accurate records of leads, tours, lease signings, and cancellations. Report data to management to monitor goals.</li><li><strong>Support Residents:</strong> Help with lease renewals, transfers, or subleases while maintaining a positive resident experience.</li><li><strong>Collaborate on Marketing Efforts:</strong> Work closely with the marketing team to keep property ads and listings up to date. Share feedback to help attract more prospects.</li><li><strong>Market Analysis:</strong> Research competitor pricing, incentives, and availability to provide recommendations for adjustments and keep properties competitive.</li></ul><p><br></p>
<p>Our client one hour East of Ottawa is seeking an In-Direct Tax Manager. Reporting to the Controller - Commercial, the Manager, Tax and Compliance will provide support to ensure accurate and timely tax compliance reporting for MacEwen Petroleum and related companies.</p><p><br></p><p><strong>Very good opportunity to grow in to Tax Manager. This is a fully on site role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Preparing returns and analysis, and documentation for all direct and indirect taxes for the group of companies.</p><p>-Partnering with business departments to define measure, analyze, and improve controls, reports, and tax-related processes.</p><p>-Tax accounts for financial reporting purposes to ensure activity and balances are reconciled and appropriately reflect the Company’s tax position and status.</p><p>-Proactively and effectively supporting the management of tax audits and assessments by performing technical analysis and gathering documentation in support of the audit process.</p><p>-Maintaining and monitoring a tax compliance calendar to ensure all returns are filed in a timely manner.</p><p>-Ensuring that all necessary tax licenses are up to date.</p><p>-Gathering and preparing necessary documents and liaising with external service providers to prepare all corporate tax and information returns.</p><p>-Consistently monitoring and evaluating the internal processes and guidelines to ensure efficiency and providing recommendations on optimizing and automating the tax function while minimizing tax risks.</p><p>-Assisting with any tax matters associated with enterprise initiatives, business transactions and tax projects.</p><p>-Ensuring that procedural documentation is up-to-date and easily followed.</p><p>-Preparing estimates and monitor tax payments/refunds to assist the Treasury Group with short and long-term cash tax forecasts.</p><p>-Participating in special projects/performing technical research as assigned by management.</p><p>-Staying up to date on developments in Canadian tax law that impact the company.</p><p>-Creation of internal audit queries that will ensure all customers are setup accordingly.</p><p>-Other related duties as required or assigned.</p>
We are looking for an experienced Desktop Support Analyst to join our team in Belleville, Ontario. In this role, you will provide hands-on technical assistance to end users, ensuring smooth operations across hardware, software, and connectivity platforms. This is a long-term contract opportunity with a hybrid work arrangement, requiring at least three days onsite per week.<br><br>Responsibilities:<br>• Deliver Level 1 IT support to resolve technical issues for end users.<br>• Perform onboarding and offboarding tasks for employees, including account setup and access management.<br>• Address and resolve a minimum of 12 IT support tickets daily, adhering to quality and timeliness standards.<br>• Configure and manage user accounts, group policies, and permissions in Active Directory.<br>• Diagnose and troubleshoot hardware and software issues across desktops, laptops, and mobile devices.<br>• Provide support for connectivity concerns and printer-related issues.<br>• Maintain and support devices on Apple, Android, and Windows platforms.<br>• Collaborate with the IT Director and managed service providers to implement best practices and maintain the Microsoft tenant.<br>• Offer service-oriented support, ensuring a positive user experience for all technical needs.<br>• Assist with the management and deployment of mobile device management systems for various platforms.
<p>Location: Surrey, BC</p><p>Salary: $90,000 – $113,000 annually (commensurate with experience)</p><p>Schedule: Full-time, permanent</p><p>Benefits: Comprehensive health, dental, vision, life insurance, LTD, pension, vacation, and 13 paid holidays</p><p><br></p><p><strong>About the Opportunity</strong></p><p>We are currently supporting a large public sector organization in Surrey, BC in their search for a Strategic Sourcing Lead to join their procurement leadership team. This organization plays a vital role in supporting over 80,000 individuals across 120+ facilities, and is deeply committed to diversity, inclusion, and equitable employment practices.</p><p><br></p><p>As the Strategic Sourcing Lead, you will report to the Manager of Purchasing and play a key role in advancing strategic procurement initiatives. You’ll lead a small team and oversee the full sourcing lifecycle, driving efficiency, innovation, and compliance across multiple categories, including capital projects, IT, education, and facilities.</p><p><br></p><p>This is an excellent opportunity for an experienced procurement professional who thrives in a collaborative, purpose-driven environment and is eager to make a meaningful impact in their community.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end sourcing and procurement projects across assigned categories, ensuring alignment with strategic and financial objectives.</li><li>Develop and implement category strategies and procurement policies that support operational efficiency and cost savings.</li><li>Supervise and mentor a team of sourcing professionals, providing training, guidance, and performance management.</li><li>Conduct supplier market research, vendor evaluations, and contract negotiations to achieve best value and mitigate risk.</li><li>Manage vendor relationships, performance standards, and service-level agreements.</li><li>Collaborate with internal stakeholders to understand organizational needs and deliver effective procurement solutions.</li><li>Utilize data analytics and reporting tools (PowerBI, ERP, eProcurement) to drive insight and continuous improvement.</li><li>Stay informed of industry trends, public sector procurement laws, and best practices to enhance departmental performance.</li></ul><p><br></p><p><br></p>
<p>Our Calgary client in the medical technology sector is seeking a Senior Software Developer to design and deliver innovative software solutions that support healthcare advancements. This role combines technical leadership with hands-on development and offers the opportunity to work on projects that directly impact patient experiences and treatment.</p><p><em>Key Responsibilities:</em></p><ul><li>Architect and develop secure, scalable software applications</li><li>Collaborate with product managers, QA teams, and clinical experts to align technology with business needs</li><li>Ensure compliance with healthcare regulations and data privacy standards </li><li>Mentor junior developers and promote best practices in coding and design</li><li>Participate in code reviews, risk assessments, and validation activities</li><li>Maintain clear documentation for requirements, specifications, and user guides</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking organization at the intersection of technology and healthcare innovation. You’ll enjoy a competitive salary, a comprehensive benefits package, and the chance to work on meaningful projects that improve patient outcomes. The role offers professional growth, collaboration with industry experts, and exposure to cutting-edge technologies. If you thrive on being an integral part of a team in a diverse environment, then submit your resume online today.</p>
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
We are looking for a detail-oriented Claims Admin to join our team on a contract basis in Thornhill, Ontario. In this role, you will support claims and distribution reporting while enhancing operational efficiency. This is an exciting opportunity for someone who enjoys working in a dynamic environment and is eager to deliver effective solutions.<br><br>Responsibilities:<br>• Compile and manage a variety of reports for claims and distribution across multiple business lines.<br>• Utilize Microsoft applications to create and improve reports and data enhancements.<br>• Process and streamline operational requests from various business units to improve information storage, access, and presentation.<br>• Collaborate with stakeholders to gather requirements, provide updates, and present findings with adjustments based on feedback.<br>• Efficiently sort, organize, and distribute incoming correspondence to the appropriate teams or departments.<br>• Maintain regular communication with the Operations Specialist lead to report on responsibilities and progress.
<p>Notre client est à la recherche d’un gestionnaire du support technique pour diriger une équipe spécialisée dans les services techniques et l'installation de simulateurs. Ce poste offre une occasion unique de superviser une équipe dédiée tout en assurant un service client exceptionnel et des installations de haute qualité. Si vous êtes passionné par la gestion d'équipe et les projets techniques complexes, ce rôle est fait pour vous.</p><p><br></p><p><strong>Responsabilités:</strong></p><p>• Superviser une équipe de six professionnels en charge du support technique et des installations.</p><p>• Planifier et gérer le calendrier quotidien des tâches de l'équipe pour garantir des opérations fluides.</p><p>• Coordonner les projets d'installation de simulateurs de manière efficace et dans les délais impartis.</p><p>• Assurer la maintenance et le dépannage des simulateurs pour répondre aux besoins des clients.</p><p>• Collaborer avec les clients pour résoudre les problèmes techniques complexes et offrir un service exceptionnel.</p><p>• Fournir une expertise technique dans les domaines de l'informatique, des réseaux, des systèmes mécaniques, électriques et de câblage.</p><p>• Encadrer et motiver l'équipe pour atteindre les objectifs de performance.</p><p>• Élaborer et mettre en œuvre des stratégies pour améliorer les processus et la satisfaction client.</p><p>• Rédiger des rapports de projet détaillés et assurer une communication claire avec les parties prenantes.</p><p>• Participer à la formation continue de l'équipe pour maintenir un haut niveau de compétence technique.</p>
<p><strong>Description: </strong></p><p> </p><p>We are seeking a forward-thinking Manager of IT to lead digital transformation and build cutting-edge technical solutions. The ideal candidate has a passion for emerging technologies, delivering impactful initiatives, and fostering innovation.</p><p> </p><p>This is a full-time position based in Richmond BC 5x a week.</p><p> </p><p><strong>Responsibilities </strong></p><p> </p><ul><li>Lead innovation projects from conception to delivery.</li><li>Design and implement scalable solutions using modern tech stacks.</li><li>Deploy AI solutions to enhance personalization and operational efficiency.</li><li>Develop data warehousing strategies to optimize data utilization.</li><li>Build APIs, integrate club-level technologies, and streamline workflows.</li><li>Collaborate with cross-functional teams to identify tech-driven opportunities.</li><li>Manage proofs-of-concept, pilot programs, and rollouts.</li><li>Build partnerships with vendors to accelerate innovation.</li></ul>
<p>Nous recherchons un spécialiste du support informatique bilingue pour intégrer une organisation dynamique basée à Montréal-Est. Ce rôle est idéal pour une personne polyvalente et proactive, capable de fournir un soutien technique fluide dans un environnement manufacturier. Ce poste est un contrat de 6 mois sur site, avec possibilité d'embauche permanente.</p><p><br></p><p>Responsabilités:</p><p>• Offrir un soutien technique de premier niveau aux utilisateurs des départements tels que RH, finances, marketing et production.</p><p>• Installer, configurer et résoudre les problèmes liés au matériel et aux logiciels, y compris les ordinateurs portables, postes de travail, moniteurs et imprimantes.</p><p>• Assurer le bon fonctionnement de la connectivité réseau, incluant le Wi-Fi, le câblage et les commutateurs, et escalader les problèmes complexes si nécessaire.</p><p>• Gérer l'installation et les mises à jour des logiciels via des outils tels qu'Intune, avec des processus principalement automatisés.</p><p>• Répondre aux demandes et incidents des utilisateurs à travers la plateforme ServiceNow.</p><p>• Participer à la configuration et à la maintenance de systèmes Windows 11 dans un environnement Dell.</p><p>• Collaborer avec les équipes locales et coordonner les besoins de support à distance avec le gestionnaire.</p><p>• Maintenir une documentation précise et à jour des activités de support et des configurations techniques.</p>
<p><strong>Description sommaire du poste</strong></p><p>Nous recherchons un(e) <strong>technicien(ne) en informatique</strong> qui assurera le support informatique interne et le maintien de l’ensemble de l’infrastructure TI de l’entreprise. Comme unique ressource en informatique au sein de la PME, il ou elle agira à la fois comme <strong>soutien technique aux utilisateurs</strong> et comme <strong>responsable de la fiabilité, de la sécurité et de la performance</strong> des systèmes informatiques.</p><p><br></p><p><strong>Responsabilités principales:</strong></p><p>• Gestion et entretien des imprimantes</p><p>• Installation et configuration des postes pour les nouveaux utilisateurs</p><p>• Gestion des sauvegardes et copies de sécurité (back-up)</p><p>• Administration de Fortimail et Fortigate</p><p>• Mise à jour des systèmes SQL et Windows</p><p>• Gestion de la cybersécurité et des antivirus</p><p>• Administration du NAS (QNAP)</p><p>• Revue et optimisation de la configuration du réseau</p><p>• Analyse et amélioration des méthodes de travail informatiques</p><p>• Gestion et entretien du système de caméras de l’usine</p><p>• Entretien des périphériques informatiques de l’usine</p><p>• Support technique aux usagers (bureaux et usine)</p><p>• Gestion des connexions VPN</p><p>• Gestion du parc informatique (ordinateurs, tablettes et cellulaires)</p><p>• Support du système d’alarme (bureau et usine)</p><p>• Programmation et entretien des automates de l’usine</p><p>• Gestion et structuration des répertoires informatiques</p><p>• Programmation des tags de production</p><p>• Maintenance et supervision du système SharePoint 365</p><p><br></p>
<p>Nous recherchons un technicien informatique motivé pour rejoindre l'équipe de notre client dans le cadre d'un contrat à durée déterminée. Ce poste est basé à Montréal, Québec, et offre une opportunité unique de contribuer à un projet essentiel tout en mettant à profit vos compétences en support technique et service à la clientèle. Vous jouerez un rôle clé dans l'intégration et le soutien des utilisateurs au sein de deux entités récemment acquises.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un support technique de niveau 1 et 2 aux employés des entités nouvellement acquises, couvrant environ 30 à 40 utilisateurs.</p><p>• Collaborer avec l'équipe technique existante pour garantir un service efficace, en tenant compte des différents fuseaux horaires.</p><p>• Participer activement à la migration des utilisateurs vers des environnements virtuels comme VMware et Citrix.</p><p>• Configurer et intégrer des comptes Office 365, notamment Exchange, Teams et SharePoint.</p><p>• Installer et configurer les postes de travail, imprimantes et autres périphériques nécessaires.</p><p>• Identifier et résoudre les problèmes liés au matériel, aux logiciels et au réseau.</p><p>• Documenter les interventions et gérer les demandes dans le système de suivi des billets.</p><p>• Travailler en étroite collaboration avec le gestionnaire du centre de services pour coordonner les activités liées au support technique.</p>