<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And you will also be involved in the ERP software system and other enterprise applications. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>We’re seeking a Financial Systems Specialist to oversee and enhance our clients Workday Financials and Adaptive Planning platforms. This role will focus on system administration, configuration, reporting, and end-user support to ensure smooth and efficient financial operations.</p><p><br></p><p>You’ll collaborate with finance and cross-functional teams to streamline processes, strengthen reporting capabilities, and optimize system performance. This is a key role in driving accuracy, compliance, and efficiency while expanding your expertise in enterprise financial systems.</p><p><br></p><p>This maternity leave 18-month contract will work hybrid on-site in either Vancouver or Toronto and is eligible for full benefits and paid vacation.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and configure Workday Financials and Adaptive Planning, including workflows, security settings, and integrations.</li><li>Partner with accounting and finance teams to translate business needs into system improvements.</li><li>Manage system upgrades, patches, and enhancements with minimal disruption to operations.</li><li>Develop and maintain financial reports, dashboards, and analytics that inform strategic decisions.</li><li>Provide user support and training, and resolve system issues in a timely manner.</li><li>Ensure data integrity, system performance, and compliance with internal policies and external regulations.</li><li>Collaborate with IT, HR, and FP& A teams to integrate and enhance enterprise systems.</li><li>Stay current on system features and best practices, proactively identifying opportunities for process improvements.</li><li>Participate in testing, rollout, and documentation of new functionality.</li><li>Support broader financial reporting and analysis initiatives as required.</li></ul>
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p>We are looking for an experienced Bilingual Help Desk Support specialist to join our team in Mississauga or London, Ontario. This long-term contract role involves providing technical assistance and support to ensure the successful deployment and functionality of IT hardware and devices across multiple sites. The ideal candidate will excel in both independent and collaborative settings, demonstrating strong communication and problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Validate survey data across 2400 sites to ensure accurate information collection.</p><p>• Assist with the setup, configuration, and deployment of tablets at various field locations.</p><p>• Collaborate closely with the project team to guarantee smooth logistics and deployment operations.</p><p>• Maintain clear and detailed documentation on site requirements, issues, and deployment progress.</p><p>• Communicate updates effectively and escalate challenges promptly when necessary.</p><p>• Troubleshoot basic connectivity and networking issues, such as Wi-Fi setup.</p><p>• Ensure all devices are correctly prepared and ready for field use.</p><p>• Provide technical support and guidance to field teams as required.</p><p>• Coordinate shipping details and manage the delivery of tablets to designated sites.</p><p>• Support bilingual communication needs (English/French) to facilitate effective collaboration across Canadian locations.</p>
We are looking for a detail-oriented Payroll Specialist to join our team in Toronto, Ontario on a long-term contract basis. In this role, you will oversee the full-cycle payroll process for a high-volume, multi-provincial workforce, ensuring compliance with Canadian regulations and company policies. This is an excellent opportunity to work in a collaborative environment while leveraging your expertise in payroll systems and processes.<br><br>Responsibilities:<br>• Manage bi-weekly payroll processing for over 1,200 employees across multiple provinces, ensuring accuracy and adherence to deadlines.<br>• Handle payroll functions such as new hires, terminations, employee changes, ROEs, garnishments, and year-end reporting including T4 slips.<br>• Administer employee benefit plans, ensuring proper setup of deductions and taxable benefits in ADP Workforce Now.<br>• Ensure compliance with Canadian payroll regulations, including taxable benefits, vacation pay, statutory pay, and severance pay calculations.<br>• Generate reports, both standard and complex, to support payroll and wage-level program requirements.<br>• Respond to employee inquiries regarding payroll and benefits, providing timely and accurate resolutions.<br>• Communicate with government agencies on payroll-related matters, including workers’ compensation documentation.<br>• Maintain confidentiality of payroll information and employee records, ensuring secure handling of sensitive data.<br>• Support payroll operations in unionized environments, addressing complexities and maintaining compliance.<br>• Perform additional duties as assigned to support payroll and benefits processes.
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis in Vancouver, British Columbia. In this role, you will play a key part in managing customer accounts, processing payments, and ensuring accurate financial records. This position offers an excellent opportunity to utilize your expertise in accounts receivable while contributing to the success of a dynamic retail organization.<br><br>Responsibilities:<br>• Process and apply customer payments accurately and efficiently to maintain up-to-date account status.<br>• Reconcile cash receipts and resolve discrepancies to ensure accurate financial reporting.<br>• Collaborate with the team to manage invoicing, collections, and customer account inquiries.<br>• Utilize accounting software and ERP systems to maintain and update financial records.<br>• Perform detailed data analysis and reporting using Excel to support financial operations.<br>• Communicate effectively with customers to address payment issues and ensure timely resolution.<br>• Monitor outstanding balances and follow up on overdue accounts with attention to detail.<br>• Assist in streamlining accounts receivable processes to enhance efficiency and accuracy.<br>• Provide support for audits and ensure compliance with company policies and regulatory standards.
We are looking for a detail-oriented Accounting Specialist to join our team in Thornbury, Ontario. In this role, you will manage accounts payable and receivable processes, ensuring accuracy and compliance with organizational standards. You will also support financial reporting and assist in maintaining well-organized financial records.<br><br>Responsibilities:<br>• Maintain precise records of financial transactions, including ledgers, journals, receipts, and invoices.<br>• Process and reconcile statements, ensuring timely and accurate reporting.<br>• Handle incoming payments through various methods such as cheques, credit cards, and other approved platforms.<br>• Assist in preparing for annual audits by organizing and providing necessary documentation.<br>• Prioritize and organize daily payment processes to align with organizational requirements.<br>• Enter and process travel expense reports for reimbursement as needed.<br>• Perform data entry for invoices, including purchase orders, job cost details, and non-purchase order items.<br>• Collaborate with the Purchasing Department to address and resolve purchase order discrepancies before invoicing.<br>• Match printed cheques with invoice copies, ensuring all payment details are accurate and balanced.<br>• File vendor-related documents systematically to maintain accessible and organized records.
<p>Our client, a Microsoft-focused organization, is undergoing a Windows 11 rollout and is seeking a Bilingual Tier 2 Technical Support Analyst to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 support via chat, email, and in-person channels</p><p>• Assist with the rollout and manual migration of devices to Windows 11</p><p>• Wipe and reimage Lenovo machines in preparation for deployment</p><p>• Troubleshoot hardware/software issues across Windows 11, Office 365, and other enterprise tools</p><p>• Support user account management and permissions via Active Directory</p><p>• Manage and resolve tickets using Zendesk</p><p>• Collaborate with internal IT teams to ensure smooth transitions during the upgrade</p><p>• Deliver bilingual (English/French) technical support to end users</p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p>Robert Half is seeking an energetic and customer-focused Leasing Consultant to join their client’s organization. In this role, you will serve as the main point of contact for prospective residents, assist them through the leasing process, and ensure they feel welcome every step of the way. Your duties will include answering inquiries, conducting property tours, and completing lease agreements. This position is ideal for individuals who excel at building relationships, closing deals, and providing exceptional service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Respond to Leads:</strong> Answer phone calls, emails, and online queries from prospective tenants and provide timely, accurate information.</li><li><strong>Conduct Property Tours:</strong> Guide prospective tenants through in-person or virtual tours to showcase available units and community amenities.</li><li><strong>Facilitate the Leasing Process:</strong> Assist tenants in selecting a unit, submitting applications, and signing lease agreements. Ensure that all documents are completed accurately and on time.</li><li><strong>Follow Up on Leads:</strong> Stay in contact with prospects after their tours to answer questions and move them forward in the leasing process.</li><li><strong>Assist with Applications:</strong> Collect necessary documents, perform application screenings, and communicate approvals or denials promptly.</li><li><strong>Track Performance Metrics:</strong> Maintain clear and accurate records of leads, tours, lease signings, and cancellations. Report data to management to monitor goals.</li><li><strong>Support Residents:</strong> Help with lease renewals, transfers, or subleases while maintaining a positive resident experience.</li><li><strong>Collaborate on Marketing Efforts:</strong> Work closely with the marketing team to keep property ads and listings up to date. Share feedback to help attract more prospects.</li><li><strong>Market Analysis:</strong> Research competitor pricing, incentives, and availability to provide recommendations for adjustments and keep properties competitive.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Payroll Supervisor to oversee payroll operations for a large and dynamic team in Surrey, British Columbia. This long-term contract position involves managing payroll processes, ensuring compliance with unionized environments, and supporting the team with audits and reporting. The successful candidate will play a key role in maintaining accuracy and efficiency while contributing to the overall success of the payroll department.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the payroll process for approximately 1,000 employees, including unionized and hourly staff.</p><p>• Conduct detailed audits to ensure payroll accuracy and compliance with organizational standards.</p><p>• Collaborate with IT teams to develop tools and applications that streamline year-end reporting processes.</p><p>• Support the integration of new payroll systems and assist with data migration and validation.</p><p>• Generate and analyze payroll reports to provide actionable insights for management.</p><p>• Lead and mentor a team of payroll specialists, fostering a collaborative and efficient work environment.</p><p>• Oversee the transition from manual timesheets to automated systems, ensuring smooth implementation.</p><p>• Communicate effectively with various departments and stakeholders to address payroll-related inquiries.</p><p>• Ensure compliance with payroll regulations, union agreements, and company policies.</p><p>• Assist in troubleshooting and resolving payroll discrepancies in a timely manner</p>
<p>Our client one hour East of Ottawa is seeking an In-Direct Tax Manager. Reporting to the Controller - Commercial, the Manager, Tax and Compliance will provide support to ensure accurate and timely tax compliance reporting for MacEwen Petroleum and related companies.</p><p><br></p><p><strong>Very good opportunity to grow in to Tax Manager. This is a fully on site role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Preparing returns and analysis, and documentation for all direct and indirect taxes for the group of companies.</p><p>-Partnering with business departments to define measure, analyze, and improve controls, reports, and tax-related processes.</p><p>-Tax accounts for financial reporting purposes to ensure activity and balances are reconciled and appropriately reflect the Company’s tax position and status.</p><p>-Proactively and effectively supporting the management of tax audits and assessments by performing technical analysis and gathering documentation in support of the audit process.</p><p>-Maintaining and monitoring a tax compliance calendar to ensure all returns are filed in a timely manner.</p><p>-Ensuring that all necessary tax licenses are up to date.</p><p>-Gathering and preparing necessary documents and liaising with external service providers to prepare all corporate tax and information returns.</p><p>-Consistently monitoring and evaluating the internal processes and guidelines to ensure efficiency and providing recommendations on optimizing and automating the tax function while minimizing tax risks.</p><p>-Assisting with any tax matters associated with enterprise initiatives, business transactions and tax projects.</p><p>-Ensuring that procedural documentation is up-to-date and easily followed.</p><p>-Preparing estimates and monitor tax payments/refunds to assist the Treasury Group with short and long-term cash tax forecasts.</p><p>-Participating in special projects/performing technical research as assigned by management.</p><p>-Staying up to date on developments in Canadian tax law that impact the company.</p><p>-Creation of internal audit queries that will ensure all customers are setup accordingly.</p><p>-Other related duties as required or assigned.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
We are looking for a PC Technician to join our team on a contract basis in Oakville, Ontario. In this role, you will be responsible for supporting a PC deployment and rollout project, ensuring smooth transitions for end-users. This is an on-site position where you will assist in hardware setup, device returns, and provide technical support to maintain seamless operations.<br><br>Responsibilities:<br>• Deploy and configure new PCs for end-users, ensuring all devices are functioning properly.<br>• Provide clear instructions to users regarding the return and shipment of old devices.<br>• Perform data wiping and secure destruction of old hardware as required.<br>• Manage weekly deployment of 5-10 devices, adhering to project timelines.<br>• Offer technical support during Windows 11 deployments and address any issues that arise.<br>• Collaborate with on-site team members to deliver effective customer service and resolve technical problems.<br>• Maintain accurate inventory records and assist in budgeting for hardware replacements.<br>• Troubleshoot and resolve hardware and software issues, ensuring minimal disruption to users.<br>• Ensure all tasks are completed with a focus on maintaining high service quality.<br>• Provide assistance with general IT help desk duties as needed.
<p><strong>THE ROLE: </strong></p><p>We have an exciting opportunity for an experienced Information Technology Manager to play a key role in driving reliable, secure, and efficient IT operations within a dynamic organization. This leadership position focuses on overseeing enterprise infrastructure, networks, cybersecurity, applications, and data services to ensure seamless internal operations and customer-facing services.</p><p>As an IT Manager, you will spearhead strategic planning, technology architecture development, and cybersecurity controls while fostering strong relationships across internal teams and external stakeholders. Your responsibilities will encompass infrastructure management, IT strategy implementation, risk management, disaster recovery planning, personnel and vendor oversight, and contributing to business value through innovative IT solutions.</p><p><strong><em>Key Responsibilities:</em></strong></p><ul><li>Infrastructure Management: Plan, deploy, and manage diverse IT environments, including on-premises and cloud-based systems (e.g., Azure, AWS). Oversee enterprise applications, backup solutions, disaster recovery processes, and network systems, ensuring functionality and smooth operation</li><li>Operational Excellence: Monitor service requests and incidents, utilize ticketing tools, maintain CMDB documentation, and collaborate with teams during audits and assessments</li><li>Strategic Planning: Develop tactical roadmaps aligned with organizational goals, refine security architectures, and contribute to IT integration and optimization efforts</li><li>Cybersecurity Leadership: Implement compliance processes using best practices (e.g., NIST framework), manage risk assessments, enforce IT security policies, and safeguard organizational assets</li><li>Stakeholder Engagement: Collaborate with business teams to define infrastructure needs, contribute to project lifecycles, and ensure high-quality IT services that align with company objectives</li><li>Personnel and Vendor Management: Guide IT team members, oversee vendor contracts and deliverables, and ensure services comply with procurement policies and financial accountability</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This position offers a rare opportunity to lead transformative IT initiatives within a forward-thinking organization that values innovation and operational excellence. Our client offers a competitive salary and a comprehensive benefits package with the opportunity to gain exposure to cutting-edge technologies, like Azure, AWS, and enterprise cybersecurity tools and enhance your managerial skills by guiding a team of IT professionals and applying your expertise to multi-site environments. Thrive in a role that offers a fast-paced environment, and opportunities for continuous development. a fun but challenging team-oriented environment. If you have the qualities, we are looking for and want to advance your career with an industry leading company don’t delay and submit your resume today.</p>
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p>Are you a designated CPA looking to take the next step in your career and transition into a management role? If you are a self-motivated professional with hands-on experience in senior accounting and a passion for driving organizational success, we want to hear from you!</p><p> </p><p><strong>Position Overview</strong></p><p> We are actively seeking an <strong><em>Assistant Controller</em></strong> to join our client’s dynamic and growing team. This role is ideal for candidates with at least <strong>2+ years of experience in Senior Accounting positions within industry sectors such as distribution, wholesale, manufacturing, or similarly aligned operations</strong>. You will serve as the <strong>right hand</strong> to the Controller, playing a pivotal role in creating a positive team culture, streamlining processes, and contributing to impactful projects around process improvements, change management, and reporting enhancements.</p><p> </p><p>Whether you’re seeking long-term career growth in an evolving leadership team or a stable management position alongside a seasoned senior leader, this opportunity is tailored to driven, ambitious professionals ready to make a difference.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Assist the <strong>Controller</strong> with critical financial planning and execution projects</li><li>Manage <strong>full cycle accounting </strong>& month-end processes, accruals, reconciliations, tax compliance, audit preparation, and consolidated financial reporting packages.</li><li>Actively contribute to <strong>financial reporting</strong> aligned with ASPE guidelines and support operations & FP& A initiatives as assigned.</li><li>Assisting in <strong>streamlining processes</strong> and optimizing day to day tasks for efficiency and accuracy.</li><li>Drive <strong>change management</strong> initiatives to enhance workflow across the team and organization and assisting with implementation of new systems. </li><li>Promote a <strong>positive, collaborative team culture</strong> while effectively managing competing priorities and projects.</li></ul><p> </p><p><br></p><p> </p>
<p>Nous recherchons un(e) gestionnaire des applications d'entreprises pour rejoindre l'équipe dynamique de notre client à Montréal. En tant que leader stratégique, vous serez responsable de superviser le développement, la maintenance et l'optimisation des systèmes applicatifs de l'entreprise. Ce rôle exige une vision stratégique, une expertise technique et des compétences en leadership pour garantir la performance et l'efficacité des solutions technologiques.</p><p><br></p><p>Responsabilités:</p><p>• Élaborer et mettre en œuvre une stratégie globale pour les applications d'entreprise en alignement avec les objectifs organisationnels.</p><p>• Évaluer les besoins des utilisateurs et recommander des solutions modernes et adaptées aux exigences opérationnelles.</p><p>• Superviser la maintenance, les mises à jour et la sécurité des systèmes pour assurer leur efficacité continue.</p><p>• Faciliter l'intégration entre les différents systèmes, notamment les outils de gestion de production et autres applications clés.</p><p>• Fixer des objectifs clairs pour l'équipe et suivre leur réalisation tout en communiquant les priorités stratégiques.</p><p>• Gérer les demandes de service et résoudre les incidents afin de maintenir un niveau élevé de satisfaction des utilisateurs.</p><p>• Collaborer avec les fournisseurs pour garantir la livraison des projets dans les délais et budgets convenus.</p><p>• Maintenir une documentation complète et structurée des systèmes et processus en place.</p><p>• Soutenir l'équipe dans l'implémentation et l'utilisation de solutions d'intelligence d'affaires (BI).</p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
