<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a knowledgeable and proactive Desktop Support Analyst to join our team on a contract basis in Abbotsford, British Columbia. In this role, you will be responsible for providing technical support, maintaining systems, and ensuring the efficient operation of IT resources. This position requires a hands-on approach to troubleshooting and resolving IT issues in a dynamic environment.<br><br>Responsibilities:<br>• Offer Level 1 and Level 2 technical support for desktops, laptops, mobile devices, and related peripherals.<br>• Install, configure, and repair operating systems and commonly used software applications.<br>• Troubleshoot and support business applications, collaborating with vendors to resolve issues as needed.<br>• Manage user accounts, permissions, and access controls through Active Directory and other platforms.<br>• Maintain and update service tickets, ensuring timely responses and detailed documentation.<br>• Handle hardware installations, upgrades, and routine maintenance.<br>• Deploy security patches and software updates to ensure system integrity.<br>• Assist with onboarding and offboarding processes, configuring devices and accounts for new and departing employees.<br>• Monitor system performance and address issues proactively to minimize disruptions.<br>• Adhere to IT policies, procedures, and industry best practices in all activities.
<p><strong>The Role</strong></p><p>We are seeking a <strong>Client Services IT Technician</strong> to join our Calgary-based team. In this hands-on, client-facing role, you will provide technical support across computer systems, hardware, software, and basic networking. You will serve as the first point of contact for client IT issues, delivering prompt, professional, and high-quality support while ensuring systems operate efficiently and effectively.</p><p><em>Key responsibilities include:</em></p><ul><li>Respond to client IT requests and troubleshoot desktop, laptop, and peripheral issues.</li><li>Install, configure, and maintain operating systems and software.</li><li>Perform basic network troubleshooting for LAN/WAN connectivity.</li><li>Provide guidance on IT solutions and best practices to clients.</li><li>Collaborate with team members to deliver tailored technical support.</li><li>Document solutions and maintain accurate records for reference.</li><li>Escalate complex issues to Tier 2 or senior support when necessary.</li><li>Ensure timely updates and maintenance to minimize client downtime.</li><li>Track billable time accurately for invoicing purposes.</li></ul><p><strong>Why This Role?</strong></p><p>This position offers the chance to join a dynamic IT team delivering white-glove service to clients. You will gain exposure to a variety of systems and technologies, including Dell and Linux platforms, while building strong client relationships and honing your problem-solving expertise. The role provides competitive compensation, mileage, and benefits, along with the opportunity to make a meaningful impact in a client-facing technology environment.</p>
<p>We are seeking an experienced Site Reliability Engineer (SRE) to join our client’s growing team. The ideal candidate will have a strong background in managing and optimizing application environments across Classic Cloud, AWS, and Azure, with experience in Java-based applications, Middleware technologies, and Monitoring tools. This role requires a proactive professional who can ensure high availability, performance, and security of mission-critical applications while adhering to industry standards such as ITIL and ISO8583.</p><p>---</p><p>Key Responsibilities</p><p>· Application Operations & Maintenance</p><p>o Manage and support application environments across Classic Cloud, AWS, and Azure platforms.</p><p>o Perform deployments, upgrades, and patching for Java-based applications and middleware components.</p><p>· Monitoring & Incident Management</p><p>o Implement and maintain monitoring solutions to ensure application health and performance.</p><p>o Respond to incidents promptly, perform root cause analysis, and implement corrective actions.</p><p>· Middleware & Integration</p><p>o Configure and maintain middleware platforms (e.g., WebSphere, JBoss, or similar).</p><p>o Ensure seamless integration between applications and payment systems using ISO8583 standards.</p><p>· Compliance & Best Practices</p><p>o Apply ITIL principles for incident, problem, and change management.</p><p>o Ensure compliance with security and regulatory standards across all environments.</p><p>· Collaboration & Documentation</p><p>o Work closely with development, infrastructure, and security teams to optimize application performance.</p><p>o Maintain detailed documentation for operational procedures and configuration</p><p><br></p>
<p>In this Software Application Administrator role, you will work with a fast-growing and profitable Software-as-a-Service company, operating in the financial services sector. The company has been in business for over a decade, and has a solid base of customers across Canada and the US. You will work in a central location just steps from Skytrain, and near to shopping, restaurants and other amenities. </p><p><br></p><p>In this Software Application Administrator role, you will be part of a team that is responsible for ensuring the smooth operations of the overall software environment. This team is responsible for a wide range of configurations and integrations, based on specific customers needs. You will be part of the team of people that keeps all these systems running reliably. </p><p><br></p><p>This company offers a compelling compensation package, including base salary, annual bonus, and paid vacation. This company also promotes continuous learning, and they offer a budget for training and development. </p><p><br></p><p>One of the attractive factors of this role is the opportunity to gain exposure to the banking and finance industry, in combination with an advanced software solution. In other words, this is a FinTech opportunity. In addition, the people working in this company have a great vision for the future of the company, and they are investing heavily in new research and development. So it is an exciting time to get involved. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>If you're interested in pursuing this role, please apply online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for.</p><p><br></p><p>If there is a suitable match, then I will make an introduction to the client on your behalf, and organize a series of interviews. The hiring process typically takes 1-2 weeks from start-to-finish.</p><p><br></p><p>A bit about myself - my name is Nathan, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities. Whenever possible I prefer to meet face-to-face, and I am always looking to connect with like-minded tech enthusiasts in the Vancouver area</p>
