6 results for Application Support Specialist jobs

IT Support Specialist

North York, ON
onsite
Permanent
55000 - 65000 CAD / Yearly
We are looking for an IT Support Specialist to provide dependable technical assistance for retail operations in North York, Ontario. This position supports both on-site and remote employees, helping maintain stable end-user systems, core Microsoft environments, and essential store hardware. The ideal candidate brings strong troubleshooting ability, practical infrastructure knowledge, and experience supporting business-critical technology in a fast-paced setting. Responsibilities: • Deliver day-to-day technical support to office-based and remote staff, resolving hardware, software, and access-related issues in a timely manner. • Administer and support Microsoft 365 services, including user account setup, permissions, and end-user troubleshooting across core applications. • Maintain and support Microsoft Azure and Windows server environments, while assisting with system performance, user connectivity, and platform reliability. • Diagnose and resolve issues involving Windows 10 and Windows 11 devices, as well as systems operating in Windows Server 2012, 2016, and 2019 environments. • Provide support for desktops, laptops, servers, and retail technology such as touch displays, receipt printers, barcode scanners, and other peripheral equipment. • Manage and troubleshoot network-connected printers and related printing issues across business and retail locations. • Assist with infrastructure support activities involving VLANs, routing, switching, secure tunnelling, firewall rules, and remote connectivity tools. • Contribute to virtualization and backup operations, including support for Hyper-V environments and Veeam backup and recovery processes when required.
2026-09-18T00:00:00Z

Sales Support Specialist

Burnaby, BC
onsite
Permanent
60000 - 80000 CAD / Yearly
Our client, a well-established distributor serving the commercial construction sector, is seeking a Sales Support Specialist to join their team. This is a diverse, relationship-focused role that combines customer support, inside sales, purchasing coordination, and inventory management responsibilities. The successful candidate will act as a key point of contact for customers while supporting product sourcing, quotations, order management, and sales opportunity development. The ideal candidate will bring experience from construction products, industrial distribution, building materials, mechanical products, plumbing products, or a related sector and thrive in a fast-paced environment where initiative, organization, and follow-through are highly valued. Key Responsibilities• Respond to customer inquiries and provide exceptional sales support.• Prepare quotations and coordinate product pricing, availability, and specifications.• Identify opportunities to develop customer inquiries into additional sales opportunities.• Liaise with outside sales representatives to advance projects and customer opportunities.• Coordinate purchasing activities and supplier communications across a large SKU-based product portfolio.• Support inventory planning and replenishment activities.• Ensure order accuracy and maintain high service standards.• Maintain accurate information within inventory, quoting, and customer management systems.• Build strong relationships with customers, suppliers, and internal stakeholders.
2026-09-02T00:00:00Z

Application Support Anlayst

Mississauga, ON
onsite
Temporary
42 - 55 CAD / Hourly
We are looking for an Application Support Anlayst to join a healthcare organization in Mississauga, Ontario on a Long-term Contract basis. This position is suited to a hands-on support specialist who can resolve application issues, strengthen system reliability, and work closely with technical and business teams. The successful candidate will contribute to incident resolution, user support, testing, reporting, and controlled system changes while helping maintain efficient day-to-day operations. Key Responsibilities<ul><li>Provide day-to-day application and CRM support, with a primary focus on Salesforce.</li><li>Manage approximately 10 complex, user-facing support tickets per day, prioritizing issues based on business impact and urgency.</li><li>Investigate, troubleshoot, and resolve application and CRM-related issues in a timely and effective manner.</li><li>Serve as a key point of contact for business users and stakeholders experiencing CRM or application issues.</li><li>Communicate clearly with users, including individuals without a technical background, to understand issues and explain solutions.</li><li>Translate business requirements and user concerns into actionable technical or functional solutions.</li><li>Proactively identify recurring issues, potential system improvements, and opportunities to enhance the user experience.</li><li>Work independently to research, troubleshoot, and resolve issues, demonstrating strong problem-solving and investigative skills.</li><li>Collaborate with technical teams, application owners, vendors, and business stakeholders when issues require escalation or cross-functional support.</li><li>Monitor and manage support tickets through resolution while maintaining appropriate documentation and communication.</li><li>Support application testing, quality assurance, and validation of fixes or enhancements as required.</li><li>Follow established IT service management, incident, problem, and change management processes.</li><li>Contribute to knowledge documentation, support procedures, and continuous improvement initiatives.</li><li>Step into the role quickly and maintain a high level of operational support and service quality.</li></ul>
2026-09-15T00:00:00Z

Client Services IT Technician

Calgary, AB
onsite
Permanent
70000 - 75000 CAD / Yearly
THE ROLE:We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, networks, servers, and firewalls. The ideal candidate will provide exceptional first-line technical support, serving as the first point of contact for customers and ensuring systems run smoothly. This role involves both in-person and remote support, with a strong focus on customer service and effective problem resolution.Key Responsibilities:<ul><li>Serve as the first point of contact for customers, responding to support tickets and providing technical assistance.</li><li>Troubleshoot and resolve hardware, software, computer system, LAN/WAN, server, firewall, and connectivity issues; escalate complex issues to Tier 3 support when required.</li><li>Install, configure, modify, repair, and maintain computers, software, hardware, and peripherals.</li><li>Perform system maintenance, cleanup, optimization, and diagnostics to ensure reliable day-to-day performance.</li><li>Take direction from the Team Lead and maintain accurate support records.</li><li>Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li>Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing.</li></ul>WHY THIS ROLE?This is your chance to join a thriving and fast-growing organization that values its team members and fosters a collaborative, supportive work environment. You’ll enjoy a competitive salary, comprehensive benefits, work-life balance, and the opportunity to work with modern technologies while making a meaningful impact.
2026-08-28T00:00:00Z

Data Protection Specialist

Vancouver, BC
onsite
Temporary
60 - 90 CAD / Hourly
Vancouver or Calgary | Hybrid on-site for key stakeholder meetingsPart-Time Contract We’re supporting a large Canadian organization looking for an experienced Data Protection Specialist to provide additional capacity across privacy, technology governance, and digital solution reviews. This role will work closely with stakeholders across Privacy, Legal, Cybersecurity, Enterprise Architecture, Procurement, AI Governance, technology teams, and the broader business. What you’ll be doing:• Conduct Data Protection and privacy assessments for new and changing digital solutions• Review cloud platforms, SaaS applications, integrations, cybersecurity technologies, AI solutions, and vendor platforms• Assess personal and sensitive information handling, including data flows, residency, retention, access, transfer, and deletion• Support Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs)• Identify privacy risks, mitigations, controls, conditions, and evidence requirements• Assess third-party vendors, subprocessors, and cross-border data processing arrangements• Support privacy reviews involving AI and generative AI use cases• Prepare clear assessment findings and recommendations for both technical and business stakeholders• Track outstanding privacy requirements, remediation actions, and supporting evidence• Help improve privacy assessment templates, processes, and reusable guidance
2026-09-16T00:00:00Z

Artificial Intelligence Specialist

Calgary, AB
onsite
Temporary
0 - 0 CAD / Yearly
On behalf of our not-for-profit client, we’re looking for a hands-on AI Specialist to help organizations identify, build, and deploy practical AI solutions that create real business impact. This is not a strategy-only role. You’ll work directly with stakeholders to uncover high-value use cases, translate business needs into technical solutions, and then build what you scope. You’ll work across AI applications, automation, integrations, and agentic workflows—often helping smaller organizations get more value from the tools and data they already have. This contract has an initial term of 2-months; however, if successful, there is potential for this contractor transition onto a multi-year program. What you’ll be doing:<ul><li>Build RAG applications and custom AI solutions</li><li>Develop AI-enabled solutions using Copilot Studio, Power Automate, and Power Apps</li><li>Prototype and deploy solutions using AI coding tools such as Codex and Claude Code</li><li>Build and iterate on AI agents and agentic workflows</li><li>Map client workflows, systems, and data to identify opportunities for automation</li><li>Integrate platforms, data flows, CRM tools, marketing systems, and other business applications</li><li>Advise teams on effective use of ChatGPT, Claude, Gemini, and Microsoft Copilot</li><li>Build AI-powered automation for areas such as research, content generation, outreach, and operational workflows</li><li>Train users and create documentation so solutions remain sustainable after implementation</li></ul>
2026-09-11T00:00:00Z