<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a skilled Technical Support Analyst to join our team in Toronto, Ontario. In this role, you will provide comprehensive technical assistance to ensure seamless operation of IT systems and applications. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to deliver exceptional support services.<br><br>Responsibilities:<br>• Provide technical support for Microsoft Server environments, including Server 2008/2012, Exchange 2010, and SQL Server.<br>• Manage and maintain cloud technologies such as Microsoft Azure, cloud-based storage solutions, virtual machines, and identity/access management tools.<br>• Assist in the migration, administration, and ongoing support of Microsoft 365 services, including Exchange Online, OneDrive, and other cloud platform tools.<br>• Perform patch management and ensure proper updates to systems using relevant software.<br>• Troubleshoot network-related issues, including VPN configuration, switches, routers, and firewalls.<br>• Monitor IT systems to identify potential issues and implement proactive solutions using network monitoring and alerting tools.<br>• Provide support for Active Directory and Exchange, ensuring optimal functionality and user access.<br>• Collaborate with team members to develop and implement effective IT solutions and strategies.<br>• Deliver deskside and remote technical support for hardware, software, and desktop applications.<br>• Document technical incidents and resolutions using ticketing systems to ensure effective tracking and follow-up.
<p><strong>Client Operations Specialist</strong></p><p><strong>Toronto, ON | Hybrid (4x a week in office)</strong></p><p><strong>Base salary: $70,000-$80,000</strong></p><p><strong>The Opportunity</strong></p><p>Our client, a growing and well-established investment management firm, is seeking a <strong>Client Operations Specialist</strong> to join their team. This role plays a critical part in supporting the full client lifecycle, ensuring seamless execution of account activity, operational accuracy, and regulatory compliance.</p><p>You will act as a key liaison across Client Relations, Portfolio Management, custodians, and internal teams, helping to deliver a high-touch client experience while maintaining strong operational controls.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day client account operations including deposits, withdrawals, transfers, and account updates</li><li>Coordinate incoming/outgoing asset transfers, account closures, and client offboarding processes</li><li>Administer fee structures, including setup, adjustments, and account closing fees</li><li>Set up and maintain recurring payment schedules (e.g., RRIF/LIF distributions)</li><li>Monitor account liquidity and partner with trading teams to support cash requirements</li><li>Maintain accurate client records and distribution lists to support reporting and communications</li><li>Assist in the preparation and delivery of client reporting, including statements and tax documentation</li><li>Support onboarding, KYC/AML updates, and ongoing regulatory documentation requirements</li><li>Liaise with custodians and internal stakeholders to resolve operational inquiries and ensure timely execution</li><li>Identify opportunities to enhance processes, controls, and overall operational efficiency</li></ul>
<p><strong>The Role</strong></p><p>We are seeking a <strong>Client Services IT Technician</strong> to join our Edmonton-based team. In this hands-on, client-facing role, you will provide technical support across computer systems, hardware, software, and basic networking. You will serve as the first point of contact for client IT issues, delivering prompt, professional, and high-quality support while ensuring systems operate efficiently and effectively.</p><p><em>Key responsibilities include:</em></p><ul><li>Respond to client IT requests and troubleshoot desktop, laptop, and peripheral issues.</li><li>Install, configure, and maintain operating systems and software.</li><li>Perform basic network troubleshooting for LAN/WAN connectivity.</li><li>Provide guidance on IT solutions and best practices to clients.</li><li>Collaborate with team members to deliver tailored technical support.</li><li>Document solutions and maintain accurate records for reference.</li><li>Escalate complex issues to Tier 2 or senior support when necessary.</li><li>Ensure timely updates and maintenance to minimize client downtime.</li><li>Track billable time accurately for invoicing purposes.</li></ul><p><strong>Why This Role?</strong></p><p>This position offers the chance to join a dynamic IT team delivering white-glove service to clients. You will gain exposure to a variety of systems and technologies, including Dell and Linux platforms, while building strong client relationships and honing your problem-solving expertise. The role provides competitive compensation, mileage, and benefits, along with the opportunity to make a meaningful impact in a client-facing technology environment.</p>
<p>In this Software Application Administrator role, you will work with a fast-growing and profitable Software-as-a-Service company, operating in the financial services sector. The company has been in business for over a decade, and has a solid base of customers across Canada and the US. You will work in a central location just steps from Skytrain, and near to shopping, restaurants and other amenities. </p><p><br></p><p>In this Software Application Administrator role, you will be part of a team that is responsible for ensuring the smooth operations of the overall software environment. This team is responsible for a wide range of configurations and integrations, based on specific customers needs. You will be part of the team of people that keeps all these systems running reliably. </p><p><br></p><p>This company offers a compelling compensation package, including base salary, annual bonus, and paid vacation. This company also promotes continuous learning, and they offer a budget for training and development. </p><p><br></p><p>One of the attractive factors of this role is the opportunity to gain exposure to the banking and finance industry, in combination with an advanced software solution. In other words, this is a FinTech opportunity. In addition, the people working in this company have a great vision for the future of the company, and they are investing heavily in new research and development. So it is an exciting time to get involved. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>If you're interested in pursuing this role, please apply online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for.</p><p><br></p><p>If there is a suitable match, then I will make an introduction to the client on your behalf, and organize a series of interviews. The hiring process typically takes 1-2 weeks from start-to-finish.</p><p><br></p><p>A bit about myself - my name is Nathan, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities. Whenever possible I prefer to meet face-to-face, and I am always looking to connect with like-minded tech enthusiasts in the Vancouver area</p>
<p>We are looking for an experienced Automation Integration Specialist to join our team in Cambridge, Ontario. This one is onsite 1 to 2 times a week in Cambridge, Ontario. This role requires 50% travel to the USA. In this role, you will focus on designing, deploying, and maintaining automation systems to optimize industrial processes. This position requires hands-on expertise in programming, system integration, and troubleshooting to ensure seamless operation of automated systems.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement automation solutions tailored to industrial applications.</p><p>• Develop and program PLCs, SCADA systems, and other automation controls.</p><p>• Conduct system integration, including hardware and software interoperability.</p><p>• Analyze and interpret electrical schematics and I/O diagrams to ensure accurate implementation.</p><p>• Troubleshoot and resolve technical issues within live production environments.</p><p>• Travel to various deployment sites to support installations and testing.</p><p>• Collaborate with cross-functional teams to optimize operational efficiency.</p><p>• Utilize scripting languages such as Python or JavaScript for data parsing and customization.</p><p>• Configure and maintain industrial networking and data systems for reporting and traceability.</p><p>• Provide ongoing support and updates for middleware and traffic control platforms.</p>
<p>Seeking a motivated French/English Bilingual Technical Support Level I professional to join a rapidly growing team. This role focuses on providing efficient, high-quality support to customers, assisting with technical troubleshooting, onboarding, and device monitoring. </p><p><br></p><p>Principal Responsibilities:</p><ul><li>Respond promptly and professionally to customer support tickets.</li><li>Document resolutions and key details in IT systems such as HubSpot.</li><li>Monitor customer devices for uptime, troubleshoot issues, and generate analytics reports.</li><li>Communicate technical updates across teams using platforms like Teams and HubSpot.</li><li>Track and resolve issues with internal IT and external vendors.</li><li>Keep users informed on issue status and next steps.</li><li>Deliver excellent customer service, addressing concerns with effective communication and problem-solving.</li><li>Availability for non-standard hours, weekends, and on-call shifts as needed.</li><li>Perform additional duties as required.</li></ul>
