<p>We are looking for a skilled Collections Specialist to manage accounts receivable and ensure timely payments within the construction and manufacturing industries. This position offers an opportunity to safeguard financial operations by resolving payment issues, negotiating settlements, and maintaining positive relationships with clients and partners. If you excel at problem-solving and enjoy working in a dynamic environment, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable by reviewing aging reports and prioritizing collection efforts for overdue accounts.</p><p>• Negotiate payment plans and settlements in line with company policies and industry standards.</p><p>• Investigate and resolve invoice disputes, billing errors, and payment discrepancies through collaboration with internal teams.</p><p>• Maintain detailed documentation of all collection activities, including communications and payment commitments.</p><p>• Prepare and deliver regular reports to management regarding account statuses, collection outcomes, and unresolved issues.</p><p>• Ensure compliance with industry regulations, including credit policies and construction lien laws.</p><p>• Build and maintain strong relationships with internal departments and external clients to facilitate effective account management.</p><p>• Recommend accounts for escalation to legal action or third-party collections agencies when necessary.</p><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Toronto, Ontario. In this role, you will be responsible for managing office operations, welcoming guests, and ensuring smooth communication between departments. This position is ideal for someone who thrives in an organized, fast-paced environment and has strong attention to detail.<br><br>Responsibilities:<br>• Greet and assist visitors in a detail-oriented and friendly manner, ensuring a positive first impression.<br>• Manage incoming calls and direct them to the appropriate departments with efficiency and courtesy.<br>• Organize and maintain office supplies, ensuring stock levels are adequate and replenished as needed.<br>• Submit work orders and liaise with the landlord for maintenance-related tasks.<br>• Provide updates and communicate effectively with leadership and management on office-related matters.<br>• Restock supplies in common areas, including meeting rooms and restrooms, on a regular basis.<br>• Maintain the overall organization and cleanliness of the office environment.<br>• Use Microsoft Teams and Outlook for scheduling, communication, and administrative tasks.<br>• Set up meeting rooms and ensure they are equipped for scheduled events.<br>• Support facilities management tasks as needed and identify areas for improvement.
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
We are looking for a detail-oriented Collections Specialist to join our manufacturing team in Aurora, Ontario. This long-term contract position involves managing receivables related to parts, services, and rentals while ensuring effective communication with customers and internal teams. The role also provides opportunities to contribute to broader operational functions within the service team.<br><br>Responsibilities:<br>• Develop and negotiate payment plans with customers requiring extended payment timelines.<br>• Establish and track collection targets on weekly, monthly, quarterly, and annual bases while preparing detailed status reports.<br>• Conduct credit checks on new customers and monitor existing accounts, proactively addressing overdue accounts to ensure smooth operations.<br>• Verify and resolve account discrepancies by communicating professionally with internal teams, external stakeholders, and third-party suppliers.<br>• Provide recommendations to improve invoicing accuracy based on customer feedback during the collection process.<br>• Assist Parts and Service Administrators with work order reviews, invoice preparation, payroll processing, and other administrative tasks as needed.<br>• Maintain accurate records of receivables and collections, ensuring compliance with company policies.<br>• Collaborate with the Director of Canadian Service on additional tasks and responsibilities as assigned.
