<p>We are looking for a dedicated AR/Collections Associate to oversee business-to-business accounts receivable collections for both Canadian and U.S. customers. This role is instrumental in ensuring timely payments, maintaining strong customer relationships, and supporting cash application processes. You will also contribute to invoicing tasks and assist with resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Manage B2B collections for Canadian and U.S. customer accounts, ensuring payments are received promptly.</p><p>• Follow up on overdue accounts and address payment issues while fostering positive client relationships.</p><p>• Accurately post customer payments and handle cash application processes.</p><p>• Provide backup support for invoicing tasks when required.</p><p>• Investigate and resolve account discrepancies, including short payments and unapplied funds.</p><p>• Prepare and maintain aging reports, offering regular updates to management on collection activities.</p><p>• Respond to customer inquiries with professionalism and efficiency.</p><p>• Collaborate with internal departments, such as Sales, Customer Service, and Finance, to address billing and payment concerns.</p>
<p>Robert Half is partnering with a leading client in Toronto, Ontario to recruit a detail-oriented Collections Specialist. This role is a vital part of the organization’s finance team, responsible for ensuring timely payment collections, maintaining accurate financial records, and fostering strong client relationships. Candidates with a background in financial services and excellent organizational skills are encouraged to apply and make an impact in a dynamic work environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Proactively monitor and manage overdue client accounts to ensure prompt collections.</li><li>Communicate with clients to resolve payment disputes while maintaining positive relationships.</li><li>Utilize accounting systems to track accounts, process payments, and update financial records.</li><li>Conduct investigations into delinquent accounts with tools such as Accurint.</li><li>Collaborate with internal teams to improve collection procedures and optimize workflows.</li><li>Analyze credit risk and provide account management recommendations.</li><li>Ensure compliance with all company policies and industry regulations throughout the collections process.</li><li>Maintain thorough documentation regarding all collections communications and transactions.</li><li>Identify and implement opportunities for process improvement to increase efficiency.</li></ul><p><br></p>
<p>We are looking for a skilled Collections Specialist to manage accounts receivable and ensure timely payments within the construction and manufacturing industries. This position offers an opportunity to safeguard financial operations by resolving payment issues, negotiating settlements, and maintaining positive relationships with clients and partners. If you excel at problem-solving and enjoy working in a dynamic environment, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable by reviewing aging reports and prioritizing collection efforts for overdue accounts.</p><p>• Negotiate payment plans and settlements in line with company policies and industry standards.</p><p>• Investigate and resolve invoice disputes, billing errors, and payment discrepancies through collaboration with internal teams.</p><p>• Maintain detailed documentation of all collection activities, including communications and payment commitments.</p><p>• Prepare and deliver regular reports to management regarding account statuses, collection outcomes, and unresolved issues.</p><p>• Ensure compliance with industry regulations, including credit policies and construction lien laws.</p><p>• Build and maintain strong relationships with internal departments and external clients to facilitate effective account management.</p><p>• Recommend accounts for escalation to legal action or third-party collections agencies when necessary.</p><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
We are looking for a motivated Operations Associate to join our team in Markham, Ontario. In this role, you will perform a diverse range of tasks to support the operations department, ensuring efficiency and accuracy in every step. This position requires adaptability, attention to detail, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Handle warehouse duties, including receiving, sorting, picking, packing, and shipping inventory.<br>• Process and monitor customer orders to ensure timely and accurate fulfillment.<br>• Perform administrative tasks related to customer service, such as data entry and tracking purchase orders.<br>• Coordinate inbound and outbound deliveries to meet operational deadlines.<br>• Manage inventory logistics and maintain detailed accuracy based on management directives.<br>• Collaborate with various departments to ensure smooth operations and high customer satisfaction.<br>• Comply with health and safety standards and company procedures.<br>• Participate in special projects and contribute to continuous improvement initiatives.<br>• Maintain effective communication with colleagues and supervisors to meet organizational goals.
<p><strong><u>Credit & Collections Specialist - Long Term opportunity</u></strong> </p><p>We are looking for a skilled and adaptable Credit Analyst to join our team on a contract basis in Pickering, Ontario. This role involves managing various credit-related tasks, including collections, cash posting, account reconciliations, and credit evaluations for both new and existing customers. The ideal candidate will bring a proactive approach to problem-solving and demonstrate excellent organizational skills in a dynamic and fast-paced environment. Progressive role to join a growing team!</p><p><br></p><p>Responsibilities:</p><p>• Conduct credit evaluations for new and existing customers to assess financial reliability and risk.</p><p>• Manage accounts receivable collections by making calls and ensuring timely payments.</p><p>• Post incoming cash transactions accurately and maintain related records.</p><p>• Perform account reconciliations to ensure financial accuracy and compliance.</p><p>• Process and close returns, including managing credit adjustments.</p><p>• Utilize accounting software systems, ERP tools, and CRM platforms to manage data effectively.</p><p>• Maintain a strong focus on customer service while addressing credit-related inquiries.</p><p>• Adhere to company policies and procedures while ensuring the integrity of financial operations.</p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
