About the Role We are seeking a System & Network Administrator to support and optimize our IT infrastructure across a multi-site environment. This hands-on onsite role is responsible for ensuring strong network performance, reliable systems, and secure operations. This is a 6-month contract with potential to convert to permanent.   Location: Toronto, ON – Fully onsite; some travel required.   Key Responsibilities:   IT Infrastructure & Operations ·      Administer and maintain network infrastructure, servers, desktops, and related hardware/software. ·      Plan and manage backups, disaster recovery, and system continuity. ·      Monitor system health, network activity, and cyber security alerts. ·      Support and implement network and computing infrastructure enhancements. ·      Maintain accurate inventories of hardware, software, and licenses.   System Administration ·      Manage Active Directory, Exchange, Microsoft 365, user accounts, and permissions. ·      Configure and monitor firewalls, VPNs, and network security controls. ·      Oversee patching, firmware updates, and system compliance checks. ·      Support Avaya phone systems, mobile device management, and SharePoint administration.   Security & Compliance ·      Implement and enforce network and data security measures. ·      Support PIPEDA compliance and maintain IT security policies and standards.   Technical Support ·      Provide Tier 2/3 technical support for PCs, printers, networks, and mobile devices. ·      Maintain the help desk ticketing system and document resolutions. ·      Diagnose complex issues, recommend solutions, and escalate when needed.   Please Note: AI-assisted applicant screening may be used during the hiring process.

Qualifications & Skills ·      5+ years of experience in system/network administration or technical support. ·      Diploma or degree in IT or equivalent experience. ·      Certifications an asset: MCSE/MCITP, CCNA/CCNP, Azure/AWS, A+. ·      Strong experience with Microsoft 365, Azure/Entra, Exchange Online, Windows Server, AD, WSUS, SQL, and VEEAM. ·      Skilled in firewalls, switches, routers, VPNs, and multi-site network environments. ·      Experience with Hyper-V/VMware, cloud storage, and migration strategies. ·      Strong troubleshooting, prioritization, and communication skills. ·      Ability to work collaboratively in a multivendor and multi-site IT environment.

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