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Customer Service Representative
<p>On behalf of our client, Robert Half is seeking a Customer Service Representative to join the team in Thornhill, ON. This is a remote contract position for a defined five-week period. The successful candidate will contribute to administrative and claims coordination activities within a dynamic environment.</p> <strong>Job Responsibilities</strong> <ul><li>Prepare correspondence using Microsoft Word to support claims processes.</li><li>Send documents through electronic messaging platforms, fax systems, and traditional mail as needed.</li><li>Attach examination reports to the appropriate communications when required.</li><li>Process payments for claims submitted through internal systems.</li><li>Communicate with claims adjusters and team members to ensure timely resolution of inquiries.</li><li>Maintain accuracy and organization when handling high volumes of information and correspondence.</li><li>Balance multiple priorities and adapt to shifting business needs within established deadlines.</li><li>Collaborate with colleagues in a fast-paced, team-oriented environment.</li><li>Demonstrate strong customer service and interpersonal skills across departments.</li><li>Participate in ongoing communication and collaboration with claims teams.</li></ul> <strong>Job Requirements</strong> <ul><li>Demonstrated proficiency in Microsoft Word.</li><li>Strong written and verbal communication abilities.</li><li>Solid organizational and time-management skills with the ability to multitask.</li><li>High attention to detail and analytical problem-solving capabilities.</li><li>Ability to work independently while contributing to team objectives.</li><li>Comfort managing multiple tasks and priorities in a deadline-driven setting.</li><li>Previous experience in insurance, claims, financial services, or a related field is preferred.</li></ul>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>This job posting is for a current vacancy with our client.</p> <p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p> <p>Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2026 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/ca/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/ca/en/privacy">Privacy Notice</a>.</p>
  • Thornhill, ON
  • remote
  • Temporary
  • 18.00 - 18.00 CAD / Hourly
  • <p>On behalf of our client, Robert Half is seeking a Customer Service Representative to join the team in Thornhill, ON. This is a remote contract position for a defined five-week period. The successful candidate will contribute to administrative and claims coordination activities within a dynamic environment.</p> <strong>Job Responsibilities</strong> <ul><li>Prepare correspondence using Microsoft Word to support claims processes.</li><li>Send documents through electronic messaging platforms, fax systems, and traditional mail as needed.</li><li>Attach examination reports to the appropriate communications when required.</li><li>Process payments for claims submitted through internal systems.</li><li>Communicate with claims adjusters and team members to ensure timely resolution of inquiries.</li><li>Maintain accuracy and organization when handling high volumes of information and correspondence.</li><li>Balance multiple priorities and adapt to shifting business needs within established deadlines.</li><li>Collaborate with colleagues in a fast-paced, team-oriented environment.</li><li>Demonstrate strong customer service and interpersonal skills across departments.</li><li>Participate in ongoing communication and collaboration with claims teams.</li></ul> <strong>Job Requirements</strong> <ul><li>Demonstrated proficiency in Microsoft Word.</li><li>Strong written and verbal communication abilities.</li><li>Solid organizational and time-management skills with the ability to multitask.</li><li>High attention to detail and analytical problem-solving capabilities.</li><li>Ability to work independently while contributing to team objectives.</li><li>Comfort managing multiple tasks and priorities in a deadline-driven setting.</li><li>Previous experience in insurance, claims, financial services, or a related field is preferred.</li></ul>
  • 2026-11-09T00:00:00Z

Customer Service Representative Job in Thornhill, ON | Robert Half