<p>We are looking for an Infrastructure Engineer to join a growing IT services team in Edmonton, Alberta. This permanent opportunity is well suited to someone who wants to strengthen their experience across network, server, and end-user environments while working closely with experienced technical professionals. The role offers exposure to both on-premises and cloud-based systems, with opportunities to contribute to operational support and infrastructure improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for users, business applications, and core systems to help maintain reliable day-to-day operations.</p><p>• Install, configure, and maintain infrastructure components such as servers, switches, firewalls, and related network equipment.</p><p>• Assist with the deployment, setup, and troubleshooting of workstations and user devices across the organization.</p><p>• Monitor the health and performance of infrastructure systems, identify issues early, and escalate complex incidents when needed.</p><p>• Contribute to infrastructure initiatives such as upgrades, environment improvements, and migration-related tasks under the direction of senior engineers.</p><p>• Help assess existing environments and maintain clear technical documentation for systems, configurations, and support procedures.</p><p>• Support backup and recovery activities using tools such as Veeam to help protect business-critical data.</p><p>• Apply established operational standards and security practices when performing maintenance, support, and configuration work.</p>

• Post-secondary education in Information Technology or a related discipline, or an equivalent combination of training and practical experience.<br>• 1 to 3 years of experience in an IT support, network administration, or entry-level infrastructure role.<br>• Familiarity with Microsoft technologies, including Windows Server, Microsoft 365, and foundational Azure services.<br>• Working knowledge of infrastructure components such as servers, switches, firewalls, and end-user computing environments.<br>• Exposure to backup and recovery solutions, including Veeam, is considered an asset.<br>• Strong analytical thinking with the ability to troubleshoot technical issues methodically and accurately.<br>• Clear communication skills and the ability to work effectively in a collaborative team environment.<br>• Demonstrated interest in expanding technical knowledge and pursuing ongoing development or certifications.

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