<p>On behalf of our client, Robert Half is seeking a Business Analyst in Edmonton, AB. This on-site, long-term contract role is focused on supporting the final stages of a major Microsoft Dynamics CRM implementation. The selected candidate will work closely with both internal teams and external partners to ensure project success.</p> <strong>Job Responsibilities</strong> <ul><li>Gather and document business and user requirements for ongoing CRM initiatives.</li><li>Translate business needs into actionable functional requirements and Jira tickets for development teams.</li><li>Facilitate communication between business stakeholders, technical teams, and external partners to ensure alignment.</li><li>Support Agile project delivery by participating in sprint planning, backlog refinement, and requirements clarification.</li><li>Assist with reviewing and improving business processes throughout the implementation phase.</li><li>Contribute to the management of deliverables within a three-week sprint cycle.</li><li>Collaborate with the Senior Business Analyst to address requirements gaps and drive project completion.</li></ul> <strong>Job Requirements</strong> <ul><li>At least 2 years of experience in a Business Analyst or related role.</li><li>Proven ability to gather, document, and translate business requirements into technical deliverables.</li><li>Experience contributing to Agile projects.</li><li>Familiarity with Jira for managing user stories and development tasks.</li><li>Strong communication skills and the ability to engage stakeholders effectively.</li><li>Demonstrated capacity to collaborate with both technical and non-technical teams.</li><li>Experience supporting Microsoft Dynamics 365 CRM implementations is considered an asset.</li><li>Previous participation in enterprise software implementation projects is advantageous.</li><li>Background working with external development teams or implementation partners is valued.</li></ul>

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