<p><strong>Controller</strong></p><p><strong>Cambridge, ON</strong></p><p><strong>3+ months, 5 days onsite </strong></p><p><br></p><p>Our financial services client is seeking an interim Controller. In this role, the Controller’s engagement is a critical, hands on, process improvement with strong leadership role. The assignment will support the finance function—13 professionals across AP, Payroll, and high-volume accounting for 78 retail branches—leveraging both domestic and offshore BPO resources. The goal is to stabilize workflows, secure systems, and maintain stability in the group. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Rapidly secure and rationalize system accesses across all finance platforms.</li><li>Deep-dive process mapping to identify workflow breakages and recurring operational bottlenecks in AP, Payroll, and Store Accounting.</li><li>Own and execute daily operations and oversee month-end close, ensuring accuracy and timeliness for high-volume branch activities.</li><li>Repair, streamline, and document core finance processes; directly build and implement actionable SOPs for both domestic and offshore teams.</li><li>Take full ownership of the general ledger, reconciliations, and financial controls.</li><li>Partner closely with BPO leads in the Philippines for seamless integration and alignment.</li><li>Serve as the “fixer:” actively troubleshoot, solve, and optimize, not just report—work side-by-side with line staff to uncover root causes.</li><li>Mentor and lead team effectively and efficiently.</li></ul>

<p><strong>Core Qualifications:</strong></p><ul><li>Minimum 7 years of experience in multi-unit retail finance or high-volume operational environments.</li><li>Proven track record as an operational Controller or finance leader who has stabilized messy environments and rebuilt broken processes—preferably in retail/consumer-facing settings.</li><li>Deep, non-negotiable experience with Microsoft Dynamics Great Plains and ADP Workforce Now.</li><li>Demonstrated ability to quickly secure and manage finance system access and controls.</li><li>Hands-on strength in workflow repair, SOP development, and process improvement.</li><li>Ability to work extended hours and deliver fast, tangible progress—especially in the early stages.</li><li>Strong communication skills and comfort building effective cross-border relationships.</li></ul><p><strong>Technical Requirements:</strong></p><ul><li>Strong proficiency of Microsoft Dynamics Great Plains or any large ERP system (GL, AP, AR, reconciliations, reporting).</li><li>Advanced user of ADP Workforce Now (Payroll processing, audits, controls, reporting).</li><li>Experience with high-volume store or branch accounting and retail inventory reconciliation.</li><li>Knowledge of internal controls, cash management, payroll, and audit protocols.</li></ul><p><strong>Soft Skills:</strong></p><ul><li>Critical thinker and independent problem solver with a bias for hands-on action.</li><li>Adaptable, resilient, and committed to continuous learning and improvement.</li><li>Strong interpersonal skills—able to drive process change, build trust, and mobilize teams.</li></ul><p><br></p>

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