<table width="680"><tbody><tr><td width="507"><p><strong>About the Company</strong></p><p>A global technology organisation delivering scalable, cloud-based platforms to enterprise clients. The business operates in a high-availability, fast-paced environment, supporting critical systems and digital services across multiple regions.</p><p><strong>The Role</strong></p><p>This role is responsible for managing the delivery of services across key enterprise accounts, ensuring consistent performance, reliability, and continuous improvement across infrastructure and platform environments.</p><p>You will act as the bridge between clients and internal engineering teams, driving service quality, operational maturity, and long-term partnerships.</p><p><strong>Key Responsibilities</strong></p><ul><li>Own end-to-end service delivery for enterprise clients</li><li>Build strong relationships with senior stakeholders</li><li>Drive ITSM processes across incident, problem, and change management</li><li>Monitor and improve SLA and KPI performance</li><li>Lead service reviews, reporting, and governance forums</li><li>Identify opportunities to improve service delivery and operational efficiency</li><li>Coordinate cross-functional teams to resolve complex issues</li><li>Manage vendor performance and support commercial outcomes</li></ul><p><strong>About You</strong></p><ul><li>Experience managing enterprise clients in a technology, SaaS, or platform environment</li><li>Strong understanding of ITSM frameworks (ITIL preferred)</li><li>Background in infrastructure or platform service delivery</li><li>Ability to influence stakeholders and manage competing priorities</li><li>Strong communication and relationship-building skills</li><li>Commercial awareness with a customer-centric mindset</li></ul><p><strong>Why Apply?</strong></p><ul><li>Global, high-growth technology environment</li><li>Enterprise-facing role with real ownership</li><li>Opportunity to drive service improvements at scale</li></ul><p> </p><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjUzNDU3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Finance Business Partner - Strategic Planning & Performance</strong></p><p>Are you ready to make a significant impact within a high-performing division? Our client is seeking a Finance Business Partner to drive financial performance, planning, and strategic decision-making. This role offers the opportunity to lead budgeting, forecasting, and reporting processes and play a key part in shaping our division's future.</p><p>Your responsibilities will include:</p><ul><li>Co-ordinating and managing timely and accurate budgets and re-forecasts.</li><li>Leading the development and implementation of strategic plans, integrating both operational and capital elements to ensure long-term financial sustainability.</li><li>Preparing monthly management reports with variance analysis and insightful commentary.</li><li>Championing best practice controls and governance within the division.</li><li>Building strong partnerships across leadership to optimise risk and opportunities.</li><li>Overseeing capital budgeting, investment analysis, and funding strategies.</li><li>Supporting management on ad hoc projects and improving financial processes and automation.</li></ul><p>You'll work closely with internal stakeholders including procurement, reporting, FP&A, divisional managers and senior leaders, as well as with external partners such as franchisees, suppliers, and auditors.</p><p>Key competencies required:</p><ul><li>Expertise in budgeting, re-forecasting, planning tools and capital financial management.</li><li>Strong analytical skills for reporting, performance analysis and financial modelling.</li><li>Proven experience leading process improvements and fostering financial accountability.</li><li>Excellent communication and collaboration skills, with the ability to influence at all levels.</li><li>Bachelor's degree in Finance/Economics (CPA or CA completed or in progress preferred).</li></ul><p>Join our client and be the go-to commercial and financial advisor to senior leaders. Drive business performance, shape growth opportunities, and help elevate our division to new levels of success.</p><p>Apply now and help us deliver results that matter.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uODk3OTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
