Customer Service Officer jobs in Sydney, New South Wales

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Accounts Officer

North Sydney, New South Wales
remote
Permanent placement
85000 - 85000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Accounts Officer - 12-Month FTC | Financial ServicesLocation: North Sydney Working model: HybridWe are partnering with a well-established Financial Services organisation based in North Sydney to recruit an experienced Accounts Officer for an initial 12-month fixed-term contract.This is an excellent opportunity for an Accounts Officer with strong Accounts Receivable experience to join a supportive finance team within a professional and established organisation. There is also strong potential for the position to convert to a permanent opportunity within the business or wider group.The RoleThe role reports to the Finance Operations Team Leader and will be part of a team of five. This is a high-volume Accounts Officer position, with approximately 80% of the role focused on Accounts Receivable and 20% on Accounts Payable.You will be responsible for managing a range of day-to-day transactional finance activities while working closely with a wider finance team. We are also open to Assistant Accountant profiles who are looking for a stable, long-term opportunity and are interested in moving into a broader Financial Services environment. Given the size and structure of the wider business, there may be other opportunities to progress into within the organisation over time.Key responsibilities:<ul><li>Managing high-volume Accounts Receivable transactions</li><li>Processing and allocating high-volume receipts</li><li>Managing customer accounts and following up outstanding payments</li><li>Processing premium-related transactions</li><li>Assisting with Accounts Payable activities</li><li>Processing transactions across automated and manual systems</li><li>Supporting the wider finance team with general accounting duties</li><li>Ensuring transactions are processed accurately and within required timeframes</li></ul>About YouWe are looking for an experienced Accounts Officer who is comfortable working in a high-volume environment and enjoys being part of a close-knit finance team.You will ideally have:<ul><li>Previous experience in an Accounts Officer or Accounts Receivable position</li><li>Financial Services experience is highly desirable</li><li>Strong high-volume Accounts Receivable experience</li><li>Experience with receipting and customer account management</li><li>Experience working across both automated and manual systems</li><li>Strong attention to detail and accuracy</li><li>A reliable, mature and professional approach</li><li>Strong communication skills and the ability to work effectively within a team</li><li>A stable employment history and genuine interest in a longer-term opportunity</li></ul>What's on Offer?<ul><li>12-month fixed-term contract with potential to convert to permanent</li><li>Officers next to public transport</li><li>Hybrid working; 2 days in the office and 3 days from home after the initial training period</li><li>Working in a professional Financial Services environment</li><li>Opportunity to work with an established organisation and wider group</li></ul> Your next step:Don't hesitate. Please reach out to Yani Bormans if you're interested via <a href="mailto:[email protected]">[email protected]</a>Reference Number:Reference Number: <a href="https://rh--c.vf.force.com/a1GVT000008F9ZR">06800-0013515648</a> This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjY1OTQ1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-29T04:14:21Z

Executive Officer - Contract to Permanent

Sydney CBD, New South Wales
remote
Contract/Temporary
100000 - 110000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Company: Join a not-for-profit organisation making a positive impact across the community. This is an exciting opportunity to support senior leadership and contribute to the effective operations of a purpose-led organisation. With a collaborative working environment and a strong focus on operational excellence, this role offers the chance to make a meaningful contribution while supporting the organisation's ongoing growth and strategic objectives. Duties and responsibilities: <ul><li>Provide high-level executive support to two executives, including diary management, correspondence, scheduling, travel and meeting coordination.</li><li>Coordinate Board and governance activities, including preparation of agendas, Board papers, minutes, reports and presentations.</li><li>Track strategic priorities, key projects and deliverables, ensuring deadlines are met and communication remains clear across the organisation.</li><li>Support corporate governance, policy development, review and implementation, risk register management and regulatory compliance.</li><li>Prepare organisational performance reports, conduct research and support strategic planning and decision-making.</li><li>Oversee corporate and financial administration, including budgeting, expense reporting, payroll, invoicing, purchasing, reconciliations and liaison with external accountants.</li><li>Coordinate special projects, change management initiatives, business development and operational improvement activities.</li><li>Manage relationships with internal and external stakeholders, Board members, service providers, contractors, volunteers and organisational supporters.</li><li>Support workplace operations, employee engagement, leadership development and the coordination of the volunteer program.</li><li>Assist with communications, marketing, social media, events and conferences, maintaining a professional and welcoming corporate environment.</li><li>Handle sensitive and confidential information with discretion.</li></ul> About you: To be successful in this role, you will have:<ul><li>Proven Executive Officer or Executive Assistance experience supporting senior executives and boards in governance, corporate and financial operations, project coordination and coordination of meetings and events.</li><li>Strong financial reporting and budgeting experience with excel and MS suite proficiency.</li><li>Experience in project management and project coordination</li><li>Highly organised, proactive and solutions focused, with a willingness to help out across the business where needed.</li></ul> What's on offer: <ul><li>Potential for the role to extend or become permanent </li><li>Onsite parking </li></ul> Reference Number: 06800-0013502781This is an in office position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjcxNTA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-24T03:30:23Z

Desktop Support L2/3 | Mid-Sized Firm

Sydney CBD, New South Wales
remote
Permanent placement
100000 - 110000 AUD / Yearly
THE COMPANYJoin this successful Australian Financial Services organisation with 700+ employees where IT is managed entirely in-house and technology is treated as a genuine business enabler.<ul><li>Team culture focused on an ownership/accountability mentality, humility, collaboration, knowledge-sharing, and recognition.</li><li>Non-micromanagement leadership style focused on empowering staff to utilise their expertise.</li><li>Highly successful and growing mid-sized Australian organisation.</li><li>Sophisticated IT environment with significant investment in modern technologies and AI.</li><li>IT is full managed in-house in Sydney, creating less restrictions and greater agility.</li><li>Initially office-based to support onboarding/training, with hybrid flexibility available once you're established in the role.</li><li>Newly created role due to growth.</li><li>Impressive Sydney CBD offices.</li></ul> THE ROLE Newly created Desktop Support role focused on L2/L3 end user support, customer service and communication, as well as project delivery.You'll handle escalated tickets from the Service Desk across desktop hardware/software, mobility, network connectivity, meeting rooms, endpoint management, RMM etc.Working in a close-knit internal team, teamwork and collaboration are critical as is trust.Responsibilities: <ul><li>Desktop Support - level 2/3 end user support across desktop hardware/software, laptops, mobile devices, printers, meeting rooms etc.</li><li>Support and Administration - Microsoft 365, Active Directory, Intune, IAM platform.</li><li>Identity and Access - troubleshoot MFA, SSO, authentication, and access issues</li><li>RMM - endpoint monitoring, remote support, patching, and software deployment.</li><li>Endpoint Security - support endpoint security, patching, and vulnerability remediation.</li><li>Network and Connectivity - support & troubleshoot network issues - VPN, DNS/DHCP, Wi-Fi connectivity etc.</li><li>ITSM - manage incidents and service requests through the ITSM and maintain up-to-date documentation and KBA's.</li><li>Project Delivery - involvement in deployments, upgrades, improvement initiatives etc</li><li>User onboarding/offboarding </li><li>IT Asset Management </li></ul> REQUIRED SKILLS / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES This role suits an experienced L2/L3 Desktop Support Engineer who enjoys being the person users rely on to solve problems and deliver a great technology experience, rather than simply closing tickets. Ideal if you're seeking a broad role you can take ownership of, work closely with users, develop technically, and contribute to projects.You don't need to be an expert in everything, but you should be comfortable supporting the wider Microsoft end-user environment. We're looking for the following: <ul><li>Proven L2/L3 Desktop Support experience inside mid-sized corporate organisations with complex IT environments.</li><li>Hands-on experience with the support, troubleshooting, and administration of Microsoft 365, Active Directory, Intune, and Windows OS. </li><li>Some experience with IAM tools - e.g. Entra ID, Okta, Ping Identity etc</li><li>Endpoint Management and RMM experience.</li><li>Competent networking knowledge - TCP/IP, VPN, DNS/DHCP etc.</li><li>Strong troubleshooting and problem-solving skills, combined with a genuine customer-service mindset.</li><li>Clear and confident communicator with a strong sense of professionalism and the ability to support users at all levels.</li></ul>Attitude & personality:<ul><li>Takes ownership, uses initiative, and follows problems through to resolution.</li><li>Humble, accountable, and comfortable learning from mistakes.</li><li>Proactively looks for opportunities to upskill themselves.</li><li>Strong sense of teamwork, collaboration, and knowledge sharing.</li><li>Friendly, outgoing, and personable.</li><li>Genuinely enjoys getting hands-on to support users and solve their problems.</li></ul> This is full-time permanent role located in the Sydney CBD (hybrid working) and is offering $100,000 - $110,000 (plus super) + bonus potential. Reference Number: 06800-0013521164This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjMxMTM5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-07T00:25:52Z

IT Manager

Sydney CBD, New South Wales
remote
Contract/Temporary
500 - 550 AUD / Daily
Main Duties: <ul><li>Act as the primary point of contact for all ICT support and service issues, managing escalations and coordinating with the managed service provider and external vendors.</li><li>Oversee the end-to-end resolution of IT support tickets, ensuring timely and effective outcomes for staff.</li><li>Manage ICT assets, including laptops, mobile devices, software, and user accounts, ensuring compliance with organisational standards and processes.</li><li>Support the administration and operation of key technology platforms, including the 3CX phone system, staff onboarding/offboarding processes, and cybersecurity initiatives.</li><li>Maintain strong relationships with internal stakeholders and external ICT partners, providing regular reporting and participating in account management meetings.</li><li>Identify, escalate, and assist in managing ICT and cybersecurity risks and incidents, supporting business continuity requirements.</li><li>Develop and maintain ICT documentation, user guides, and training resources to improve system usage and staff capability.</li><li>Mentor and support junior operational staff in delivering day-to-day technical support and ICT administration services.</li><li>Contribute to ICT projects, continuous improvement initiatives, and broader operational activities as directed by the COO and ICT Manager.</li></ul> This is a hybrid position. Reference Number: 06800-0013512104By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/aGVucnkud29vLjAyMTMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-23T01:13:03Z

Workplace Experience | Executive Support | Temp role

Sydney CBD, New South Wales
remote
Contract/Temporary
38 - 42 AUD / Hourly
<table width="680"><tbody><tr><td width="507">Company: This business is a professional services firm with a dynamic offering to their clients. They are passionate about a professional and welcoming environment for their clients and staff, managed by this role and their internal office support team. Duties and responsibilities: <ul><li>Oversee day to day operations and workplace experience of a high performing office, ensuring the office is professional, organised and running smoothly.</li><li>Act as the first point of contact for employees, clients, visitors and senior stakeholders, providing a high level of service and hospitality.</li><li>Run the reception desk and front of house operations, including visitor management, incoming calls, deliveries and general enquiries.</li><li>Coordinate meeting rooms and shared spaces, ensuring rooms are fully prepared and presented to a high standard for internal and external meetings.</li><li>Provide executive and administrative support including diary and calendar management, scheduling meetings, coordinating appointments and managing competing priorities.</li><li>Support 2-3 senior stakeholders with meeting coordination, travel arrangements, correspondence, preparation of documents and general administrative requirements as needed.</li><li>Act as a trusted point of contact for senior stakeholders, proactively anticipating administrative and workplace needs and ensuring requirements are managed efficiently.</li><li>Manage catering, food and beverage, and office supplies, including ordering, stock management and coordinating regular team lunches and events.</li><li>Coordinate and support internal events, client functions, team activities and office initiatives, managing logistics, suppliers and set-up.</li><li>Work closely with stakeholders and senior leadership to support with administration where needed.</li><li>Maintain a high level of professionalism, discretion and attention to detail, particularly when supporting senior executives, VIP clients and external stakeholders.</li></ul> About you: To be successful in this role, you will have:<ul><li>3 to 5+ years' experience in workplace coordination, office management, corporate reception, or a similar role.</li><li>Previous experience providing executive support, including diary/calendar management, meeting coordination, travel booking and administrative support.</li><li>Proven ability to manage the day to day operations of a corporate workplace and confidently take ownership of multiple priorities.</li><li>Confident communicator who can build positive relationships with senior executives, EAs, employees, clients and external stakeholders.</li><li>Strong attention to detail and the ability to handle confidential and sensitive information with discretion.</li><li>Experience coordinating meeting rooms, catering, events, office supplies and workplace services.</li><li>Strong vendor and supplier management skills, with confidence coordinating external providers and resolving issues proactively.</li><li>Excellent organisational skills, with the ability to prioritise competing demands and remain calm in a fast paced environment.</li><li>Proactive and hands on approach- someone who is comfortable rolling up their sleeves and getting involved.</li><li>Ability to work fully onsite, Monday to Friday, and be a visible and engaged presence in the Sydney office.</li><li>Experience supporting a high volume or high demand office environment would be highly regarded.</li></ul> What's on offer: <ul><li>Potential for the role to extend</li><li>Friendly team and generous in office benefits</li></ul> Reference Number: <a href="https://rh.my.salesforce.com/a1GVT000008Ebvx">06800-0013514739</a>This is an in office position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjExMjg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-29T06:47:30Z

5 results for Customer Service Officer in Sydney, New South Wales