<table width="680"><tbody><tr><td width="507"><p><strong>About the Role</strong></p><p><br /> We are seeking an experienced Business Analyst to join a major software implementation and consolidation program. This role will play a critical part in analysing current systems and processes, defining future-state requirements, and supporting the successful delivery of a new consolidated platform.</p><p> </p><p>Working closely with Project Managers, Developers, and the external software vendor, you will act as the key bridge between business stakeholders and the technical delivery teams. You will ensure requirements are clearly defined, understood, and translated into effective solutions that meet business needs.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyse, and document business and functional requirements across multiple stakeholder groups</li><li>Facilitate workshops and stakeholder interviews to understand current-state processes and identify improvement opportunities</li><li>Translate business needs into clear user stories, functional specifications, and process documentation</li><li>Work closely with Project Managers to support planning, scope management, and delivery milestones</li><li>Collaborate with developers and the vendor to clarify requirements and ensure alignment with the solution design</li><li>Support solution configuration, integration discussions, and data migration activities</li><li>Assist with test planning, user acceptance testing (UAT), and validation of delivered functionality</li><li>Help drive business process standardisation as part of the system consolidation</li><li>Provide ongoing communication and updates to stakeholders throughout the program lifecycle</li></ul><p><strong> </strong></p><p><strong>Key Skills & Experience</strong></p><ul><li>Proven experience as a Business Analyst working on software implementation or transformation programs</li><li>Strong experience gathering and documenting requirements (BRDs, user stories, process maps)</li><li>Experience working in cross-functional project teams including project managers, developers, and external vendors</li><li>Strong stakeholder engagement and facilitation skills</li><li>Experience supporting system consolidation, migration, or large-scale platform implementations</li><li>Familiarity with Agile, Waterfall, or hybrid delivery environments</li><li>Strong analytical thinking and problem-solving capability</li><li>Excellent written and verbal communication skills</li></ul><p><strong> </strong></p><p><strong>Desirable</strong></p><ul><li>Experience with enterprise systems within the Financial Services domain</li><li>Specific expertise around Loan Origination, Credit, Mortgages, Internet banking</li><li>Experience supporting testing, UAT coordination, or change management activities</li></ul><p><strong> </strong></p><p><strong>Why Join Us</strong></p><ul><li>Work on a high-impact transformation program</li><li>Collaborate with experienced project and technology teams</li><li>Opportunity to shape future-state systems and business processes</li><li>Flexible working arrangements</li></ul><p> </p><p>This role is 5 days in office.</p><p> </p><p><em>Reference Number: </em>06800-0013399774</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjkxMTA5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>About Us</strong></p><p><strong> </strong></p><p>We're an established and growing non-bank lender specialising in providing flexible, customer-focused financial solutions to Australian SMEs. With an emphasis on innovation, data-driven decision-making, and a collaborative culture, we're continuing to invest in our digital and operational transformation.</p><p> </p><p><strong>The Role</strong></p><p>We're looking for a Business Analyst to join our delivery team and play a key role in the implementation of a new Loan Origination platform. This role will suit someone who thrives in a hands-on environment - comfortable gathering requirements, validating requirements, managing the vendor and has proven experience driving continuous improvement in our Agile framework.</p><p>You'll work across technology, product, and operations to ensure initiatives are delivered efficiently, business outcomes are clear, and projects are delivered on time.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the elicitation, documentation, validation, and management of business and functional requirements. </li><li>Conduct requirements and scope reviews to ensure alignment with business goals. </li><li>Track and manage changes to requirements and scope throughout the project lifecycle. </li><li>Validate requirements and ensure traceability from initiation through to delivery. </li><li>Perform gap and change analysis to support business decision-making. </li><li>Provide strategic recommendations to senior stakeholders based on analysis and findings. </li><li>Experienced working with development teams.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Seasoned Business Analyst expertise within financial services or lending.</li><li>System experience across Loan Origination, CRM, Credit systems and servicing.</li><li>Strong stakeholder engagement and facilitation skills.</li><li>Ability to balance structure and flexibility in a growing, fast-moving organisation.</li><li>Practical understanding of technology delivery (experience with Jira or similar tools a plus).</li></ul><p> </p><p>This role is 5 days in office.</p><p><em>Reference Number: </em><strong>06800-0013387414</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGF2aWQuc215dGhlLjI1MTM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Pricing Data Analyst</strong></p><p><strong>Permanent | Full-Time | Sydney CBD (Hybrid - 3 days in office)</strong><br /> <strong>Salary: Competitive, depending on experience (1-4 years)</strong></p><p>An exciting opportunity has arisen for a commercially minded <strong>Pricing Data Analyst</strong> to join a growing organisation within the automotive and vehicle repair industry.</p><p>This is a high-impact role supporting pricing strategy, commercial performance, and business growth. You will work closely with senior stakeholders across Pricing, Sales, and Commercial teams, helping shape data-driven decisions that directly influence revenue and margin outcomes.</p><p> </p><p><strong>The Opportunity</strong></p><p>You will be responsible for maintaining pricing data integrity, delivering insights, and developing models that support commercial initiatives and business expansion.</p><p> </p><p><strong>Key responsibilities include:</strong></p><ul><li>Maintain and manage pricing datasets, ensuring accuracy and consistency across systems</li><li>Conduct margin analysis, rate reviews, competitor benchmarking, and price sensitivity analysis</li><li>Develop pricing models to support product launches and pricing adjustments</li><li>Deliver dashboards, KPIs, and performance reporting using Excel, SQL, and Power BI</li><li>Analyse revenue, margin, volume, and customer behaviour trends</li><li>Provide actionable commercial insights and recommendations</li><li>Drive continuous improvement across pricing analytics, automation, and reporting processes</li></ul><p> </p><p><strong>About You</strong></p><p>We are seeking someone with 1-4 years' experience in pricing, commercial analytics, or data analytics who is technically strong and commercially curious.</p><p>You will bring:</p><ul><li>Bachelor's degree in Data Analytics, Statistics, Economics, Finance, Mathematics, or a related discipline</li><li>Strong analytical capability with the ability to translate data into commercial insights</li><li>Advanced Excel skills (complex formulas, modelling, pivot tables, dashboards, Power Query; VBA/macros advantageous)</li><li>Proven experience writing SQL queries and building Power BI dashboards from scratch</li><li>Experience in pricing modelling, forecasting, or regression analysis (highly desirable)</li><li>Strong stakeholder communication skills with confidence presenting to non-technical audiences</li><li>High attention to detail and ability to manage multiple priorities in a fast-paced environment</li></ul><p>Motor, vehicle, financial services, or related industry exposure will be highly regarded but not essential.</p><p> </p><p><strong>Why Apply?</strong></p><ul><li>Growing and evolving business with strong future opportunities</li><li>Exposure to end-to-end pricing methodologies and commercial strategy</li><li>High visibility role working closely with senior stakeholders</li><li>Hybrid flexibility (3 days per week in Sydney CBD office)</li></ul><p>If you are interested in learning more, please apply via SEEK or reach out for a confidential discussion.</p><p>For further information, please contact <strong>Brad Rosser at Robert Half</strong> at <strong>[email protected]</strong>.</p><p> </p><p>Reference Number: <strong>06800-0013378782</strong></p><p>This is a hybrid on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJhZC5Sb3NzZXIuMTcyMTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client is seeking a highly technical, delivery-focused Data Analyst to own and evolve their core analytics capability.</p><p>This is a fantastic opportunity for someone who thrives in retail environments and enjoys engaging with senior business stakeholders to drive data-led decisions.</p><p>This is a hands-on role centred on Snowflake, advanced SQL engineering, and enterprise-level Tableau development and server administration.</p><p>You'll partner directly with senior leadership to deliver scalable data models, executive dashboards, and actionable commercial insights across sales, customer, and operational performance.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, build and optimise scalable Snowflake data models.</li><li>Write high-performance, production-grade SQL (complex joins, transformations, performance tuning).</li><li>Automate and streamline reporting pipelines.</li><li>Develop and enhance executive-level Tableau dashboards.</li><li>Administer Tableau Server.</li><li>Partner with commercial leaders to deliver actionable insights.</li><li>Translate business requirements into sustainable data solutions.</li></ul><p> </p><p><strong>About You</strong></p><p>You are technically strong, commercially minded, and comfortable engaging senior stakeholders.</p><p> </p><p><strong>Required Experience:</strong></p><ul><li>Strong hands-on Snowflake expertise.</li><li>Advanced SQL capability (complex transformations, optimisation, performance tuning).</li><li>Proven Tableau dashboard development experience.</li><li>Tableau Server administration experience.</li><li>Experience delivering reporting within commercial, retail, or sales-driven environments.</li><li>Confidence working with senior leadership.</li><li>Ability to work independently and effectively within a team environment.</li></ul><p> </p><p>The client offers 3 days in office / 2 days from home hybrid working model.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/QnJlbmRhbi5jaGFuZGVyLjU1ODA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Role Overview</strong></p><p><em>Seeking a Finance Systems Analyst to support and enhance the financial systems environment, focusing on system stability, efficiency, and continuous improvement.</em></p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and optimise financial systems, with a particular emphasis on Workday Financials and integrations across the broader business landscape.</li><li>Drive automation and continuous improvement of finance processes, identifying opportunities to streamline workflows and leverage new system features to ensure efficiency.</li><li>Provide technical and functional support to finance users, acting as a key liaison for troubleshooting and issue resolution.</li><li>Collaborate with internal teams (Finance, IT, HR) and external vendors to deliver system enhancements.</li><li>Support month-end, quarter-end, and year-end close activities by ensuring data accuracy and system stability.</li><li>Assist with reporting and analytics, including dashboard development and data validation.</li><li>Ensure compliance with governance, audit, and control procedures through robust documentation and process adherence.</li><li>Participate in system administration tasks such as configuration, integration monitoring, security management, and change testing.</li><li>Facilitate communication, training, and adoption of system changes across regions and business units.</li></ul><p> </p><p><strong>Key Skills & Experience</strong></p><ul><li>Workday Financials Experience</li><li><em>This role requires someone immediately available to hit the ground running</em></li><li><em>Minimum 2 years' experience working with Finance Systems</em></li><li><em>Strong communication skills and excellent relationship management</em></li><li><em>Demonstrated ability to provide key analytical insights to inform decision making and enhance performance </em></li></ul><p> </p><p>Reference Number: (<a href="https://rh--c.vf.force.com/a1GVT000006Fse9">06800-0013389944</a>)</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/b2xpdmlhLmdyb3V0LjU4OTUyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>An established 400+ person firm who have completed thousands of small-medium sized projects across Australia.</p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p> </p><p>As an Application Support Analyst, you'll support multiple business critical applications for internal users, as well as the preparing of SQL reporting. </p><p>You'll be troubleshooting technical issues, liaising with vendors, creating reports and driving smarter solutions for business processes.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Act as the 1<sup>st</sup> point of contact to diagnose, troubleshoot and resolve business application issues.</li><li>Writing SQL queries to troubleshoot vendor-based applications.</li><li>Liaising with vendors for system upgrades.</li><li>Creating reports with SQL.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE:</span></strong></p><p>Ideal for an Application Support Analyst with experience troubleshooting software using SQL querying.</p><p>Suits an individual with knowledge of SQL reporting and creating reports using application data.</p><p>This role will benefit a proactive individual, who can work in the <strong>office full time</strong>.</p><p> </p><p><strong>Required skills:</strong></p><ul><li>Strong experience across application support, triaging and troubleshooting initial issues from stakeholders.</li><li>Ability to write SQL queries to troubleshoot apps and pull data to write reports.</li><li>Experience developing and modifying reports using Crystal Reports, SSRS and MS Access.</li><li>Strong interpersonal skills with a "can-do" attitude and initiative to work independently and recommend improvements.</li></ul><p> </p><p><strong>This is a full-time role located in Baulkham Hills (on-site parking available), offering $95,000 - $110,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: (</em><em>06800-0013367262</em><em>)</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjM4NzQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This mid-sized company employs delivers critical services to the automotive and insurance industry.</p><ul><li>100+ staff in Australia across 2 offices.</li><li>In-house developed CRM solution (full training provided)</li><li>Newly created role due to growth.</li><li>Internal career path available (e.g. into Software Development)</li><li>A flat team structure where you can be involved in many different areas.</li><li>Work with a motivated, competent, friendly, and collaborative team.</li></ul><p> </p><p><strong>ROLE SNAPSHOT </strong></p><p>Newly created IT Support Analyst position responsible for level 1 technical support & troubleshooting for the company's in-house developed CRM solution + internal users' desktop hardware/software issues.</p><p>Working closely with the in-house Development & Infrastructure teams, you'll support both internal users and occasionally external customers.</p><p>Full time in office role.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Primary responsibility is to provide 1st line IT helpdesk support for IT issues & service requests for both internal and external users.</li><li><em>CRM System Support</em> - for the in-house developed CRM system</li><li><em>Testing & Release Support</em> - assist with UAT and post-release monitoring</li><li><em>Desktop Hardware/Software Support</em> - Microsoft 365, Outlook, Windows 11, workstation/laptop set up/support</li><li><em>Endpoint Security & Vulnerability Remediation</em> - basic remediation activities, applying patches, support endpoint protection & security monitoring, follow access & device management policies, escalate security incidents etc.</li><li>Mange tickets through the ticketing system.</li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p>Suitable for an aspiring IT Support professional with proven technical IT Customer Support experience triaging, troubleshoot and resolving software and/or hardware related issues.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>12-24 months IT Support experience - triage & troubleshooting software and/or hardware related issues. </li><li>Strengths in communication - strong comprehension capable of translating technical concepts into a clear and easy-to-understand manner.</li><li>Strong customer service abilities - focus on 'the customer' and who can confidently and professionally interact with staff at all levels in a business.</li><li>Motivated and smart who is not afraid to ask questions to build understanding.</li><li>Friendly and approachable personality who loves interacting with and helping users.</li><li>Able to operate in a flat team structure and be flexible/adaptable.</li><li><span style="text-decoration: underline;">Comfortable being full time in the office.</span></li></ul><p> </p><p><strong>This is a full-time permanent role located near Homebush (full time in office) and is offering $75,000 - $80,000 +super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p>Reference Number: 06800-0013398114</p><p> </p><p>This is an on-site position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjcyNjY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Key Responsibilities</strong></p><p><strong>Training & User Readiness</strong></p><ul><li>Deliver end-user training across finance and operational teams</li><li>Develop training materials, user guides, and documentation</li><li>Support train-the-trainer sessions</li><li>Ensure users are confident and ready for go-live</li></ul><p><strong>Go-Live Preparation & Support</strong></p><ul><li>Assist with UAT and defect resolution</li><li>Support data validation and migration accuracy</li><li>Assist with cut-over planning and readiness activities</li><li>Provide hands-on support during go-live</li></ul><p><strong>Post Go-Live Stabilisation</strong></p><ul><li>Provide floor support and troubleshoot user issues</li><li>Support system adoption and process alignment</li><li>Identify process improvements and training gaps</li></ul><p><strong>Required Experience</strong></p><ul><li>Proven experience with Microsoft Dynamics 365 (Finance & Operations or Business Central)</li><li>Strong ERP implementation and go-live support experience</li><li>Experience delivering end-user training</li><li>Strong stakeholder engagement and communication skills</li><li>Experience supporting finance teams through system implementations</li></ul><p><strong>Ideal Background</strong></p><ul><li>Business Analyst with D365 implementation experience</li><li>Experience supporting finance system transformations</li><li>Confident working closely with CFO, finance, and project teams</li><li>Comfortable in fast-paced go-live environments</li></ul><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/cGFzY2FsZS5kZXNwbGVudGVyZS40OTgwMS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This successful Australian company employs 400+ staff nationally and has helped 10,000+ everyday Australian's achieve their dreams.</p><ul><li>Join a friendly, motivated and welcoming IT team who are delivering great outcomes for end users!</li><li>Full time in office role located in North West Sydney with free onsite parking.</li><li>Involvement in BAU support and projects.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>ROLE SNAPSHOT:</strong></p><p>Senior Application Support Analyst role to support internal users across several core business applications (all vendor based).</p><p>You'll act as a key liaison with vendors (escalations/improvements) and support business improvement through data analysis and reporting.</p><p>Team-based role involving considerable collaboration, problem solving, and end-user interaction.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Act as the first point of contact for all core business applications issues.</li><li>Investigate, analyse, and diagnose application-related issues to identify root causes and troubleshoot through to resolution.</li><li>Act as the key point of contact with application vendors for escalated issues and system enhancements.</li><li>Monitor and troubleshoot application and database performance (MS SQL).</li><li>Write and optimise SQL queries for reporting and troubleshooting.</li><li>Develop and modify reports using Crystal Reports, SSRS and MS Access.</li><li>End user training.</li><li>Assist in testing, deployment, and support of new applications/upgrades.</li><li>Ensure IT security and integrity is maintained across all applications.</li><li>Provide after-hours support as required.</li><li>Maintain up-to-date documentation</li><li><span style="text-decoration: underline;">Hybrid working</span></li></ul><p> </p><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p>Suitable for an Application Support professional with proven experience triaging, troubleshooting and resolving software-related issues.</p><p>Competent experience with MS SQL Server (writing queries and SSRS reporting) skills are required.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven Application/Software Support experience with the triage & troubleshooting of software-related issues.</li><li>5+ years MS SQL Server experience, troubleshooting/writing SQL queries and writing and/or modifying SQL reports.</li><li>Demonstrate good knowledge of MS SQL databases - data locations, structure, interactions etc.</li><li>Windows Server experience is beneficial.</li><li><span style="text-decoration: underline;">Personality & attitude</span> - proactive with a good sense of accountability capable of working independently and self-management to proactively find solutions to problems, yet not afraid to ask questions and collaborate with others.</li><li>Friendly and approachable with excellent communication skills who wants to pursue a career in application/software support.</li></ul><p> </p><p><strong>This is a full-time permanent role located in North West Sydney with free parking (<span style="text-decoration: underline;">hybrid working</span>) and is offering $115,000 - $125,000+super - depending on experience.</strong></p><p> </p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013364592</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjMyOTg2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This successful Australian company employs 400+ staff nationally and has helped 10,000+ everyday Australian's achieve their dreams.</p><ul><li>Join a friendly, motivated and welcoming IT team who are delivering great outcomes for end users!</li><li>Full time in office role located in North West Sydney with free onsite parking.</li><li>Involvement in BAU support and projects.</li></ul><p><strong> </strong></p><p><strong>ROLE SNAPSHOT </strong></p><p>Application Support Analyst role to support internal users across several core business applications (all vendor based).</p><p>You'll act as a key liaison with vendors (escalations/improvements) and support business improvement through data analysis and reporting.</p><p>Team-based role involving considerable collaboration, problem solving, and end-user interaction.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Act as the first point of contact for all core business applications issues.</li><li>Investigate, analyse, and diagnose application-related issues to identify root causes and troubleshoot through to resolution.</li><li>Act as the key point of contact with application vendors for escalated issues and system enhancements.</li><li>Monitor and troubleshoot application and database performance (MS SQL).</li><li>Write and optimise SQL queries for reporting and troubleshooting.</li><li>Develop and modify reports using Crystal Reports, SSRS and MS Access.</li><li>End user training.</li><li>Assist in testing, deployment, and support of new applications/upgrades.</li><li>Ensure IT security and integrity is maintained across all applications.</li><li>Provide after-hours support as required.</li><li>Maintain up-to-date documentation</li><li><span style="text-decoration: underline;">Hybrid working</span></li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p>Suitable for an Application Support professional with proven experience triaging, troubleshooting and resolving software-related issues.</p><p>MS SQL Server (query and report writing) skills are required.</p><p><strong>The following is required: </strong></p><ul><li>Proven Application/Software Support experience with the triage & troubleshooting of software-related issues.</li><li>MS SQL Server experience, troubleshooting/writing SQL queries and writing and/or modifying SQL reports.</li><li>Demonstrate good knowledge of MS SQL databases - data locations, structure, interactions etc.</li><li>Windows Server experience is beneficial.</li><li><span style="text-decoration: underline;">Personality & attitude</span> - proactive with a good sense of accountability capable of working independently and self-management to proactively find solutions to problems, yet not afraid to ask questions and collaborate with others.</li></ul><p> </p><p>Friendly and approachable with excellent communication skills who wants to pursue a career in application/software support.</p><p> </p><p><strong>This is a full-time permanent role located in North West Sydney with free parking (<span style="text-decoration: underline;">hybrid working</span>) and is offering $100,000 - $110,000+super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: 06800-0013364592</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjc0NjA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.</p><ul><li>Hybrid working- 3 days in, 2 days WFH (free parking available).</li><li>Mixture of on-site and remote support.</li><li>Multiple clients with up to 500 users.</li><li>Broad variety of work, ensuring no two days are the same.</li><li><strong>Driver's licence required to travel on-site to clients.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>A varied role providing onsite and remote Level 2 IT support to SMB customers.</p><p>You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Support & troubleshooting across Desktop hardware/ software.</li><li>On-site visits to clients for in-person issues.</li><li>Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management.</li><li>Network monitoring and connectivity troubleshooting.</li><li>Support customers via phone, tickets and onsite.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Ideal for an excellent communicator, who enjoys travelling to sites and communicating with end users in-person, as well as remotely.</p><p>Suited to an individual with a passion for IT support, who enjoys working in a "busy" environment where no two days are the same.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L2 IT Helpdesk support experience across Desktop hardware/ software, Microsoft technologies, incl M365 and Network troubleshooting.</li><li>Skilled in managing user accounts, permissions, and group policies via Active Directory.</li><li>Proficient Office 365 & Cloud Services Support including EntraID, MS Teams, Outlook, OneDrive.</li><li>Demonstrates ability to troubleshoot AV equipment including conferencing systems (Teams Rooms, Zoom), cameras, microphones, and displays.</li><li>Holds excellent customer service abilities and clear communication skills.</li><li><strong>Current Australian drivers licence and comfortable travelling to customer sites for onsite support</strong>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in South Sydney and is offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013387358</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjU0Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>This large and well-known organisation employs more than 70,000 staff in 100+ countries around the globe.</p><p>They are a creative and innovative business that are expanding their Cyber Security capabilities in Australia by establishing a new DFIR function in the region.</p><p> </p><p>What's on offer:</p><ul><li>Join a newly established CSIRT team in Sydney. </li><li>Ongoing training by dedicated cyber trainers.</li><li>Flexible hybrid working options.</li><li>Collaborate with a tenured team of passionate IR and DF professionals. </li><li>Involvement in interesting projects across cloud security & Cloud IR, SOAR playbook development, IR framework improvement</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE & RESPONSIBILITIES </span></strong></p><p>Newly created Digital Forensics & Incident Response (DFIR) Specialist position to build out capability in the APAC region.</p><p>The role focuses on incident investigation & response, digital forensics, and uplift/automation. </p><p>You will work alongside various global teams (SOC, Threat Intelligence, CSIRT etc) operating in a follow-the-sun model.</p><p> </p><p><strong>Key elements include:</strong></p><ul><li>Monitor, detect, and respond to InfoSec threats</li><li>Lead & support security incident investigations - data breaches, malware infections, insider threats, APT's etc.</li><li>Triage, contain and remediate cybersecurity incidents and threats.</li><li>Root cause analysis and develop IR reports with actionable recommendations.</li><li>Collect, preserve, and analyse evidence from endpoints, networks, and cloud environments.</li><li>Undertake memory forensics, disk forensics, and network packet analysis.</li><li>Identify IOC's and TTP's used by threat actors.</li><li>Work with SIEM, EDR and threat intelligence tools.</li><li>Continuously identify improvements to Incident Management and Incident Response processes.</li><li>Research and investigate new and emerging threats.</li><li>Integrate information from disparate sources and create tactical intelligence to better protect organisational assets.</li><li>Collaborate and communicate with various internal teams including SOC, IT teams, Internal Audit, Legal, and various business stakeholders.</li><li>Work alongside a local and global teams in a 'follow-the-sun' model.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE </span></strong></p><p>Suitable for a Senior SOC or CSIRT Analyst with proven experience responding to multi-level cyber incidents in enterprise environments.</p><p>Ideal for someone with a digital forensics background who can confidently communicate and 'see the big picture'.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven Cyber Security Incident Response experience.</li><li>Background in digital forensics.</li><li>Experience using SIEM, EDR, and digital forensics tools.</li><li>Threat hunting skills and ability to create queries to detect incidents.</li><li>Ability to translate orchestration design documents into SOAR playbooks. </li><li>Scripting experience is beneficial - e.g. Python, PowerShell, etc</li><li>Cloud security knowledge is beneficial - including techniques to secure cloud environments & cloud Incident Response.</li><li>Background inside enterprise environments, preferably with globally dispersed teams.</li><li>Strong attention to detail, problem-solving & analytical skills</li><li>Clear & confident communication & stakeholder management abilities.</li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong><em>This is a full-time permanent</em></strong><strong><em> role with hybrid working offering circa $140,000 - $150,000 (plus super) - depending on experience. </em></strong></p><p><strong><em> </em></strong></p><p><strong><em>Note: Australian Citizenship and ability to obtain NV1 clearance is essential for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p> </p><p>Reference Number: (06800-0013388100)</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE4MTEyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>This management consultancy business is actively looking for a highly skilled Data Engineer to join their Data and Analytics team. As a Data Engineer, you will play a key role in building modern data platforms on Microsoft Azure, enabling advanced analytics, AI, and business intelligence solutions for leading organisations across multiple sectors. You will work closely with consultants, architects, analysts, and client stakeholders to translate business requirements into robust technical solutions.</p><p> </p><p>If you thrive in a collaborative environment and have a passion for data, this is the perfect opportunity for you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and implement end-to-end data solutions using Azure services.</li><li>Build and optimise data pipelines using Azure Data Factory, Azure Synapse Analytics, and Azure Databricks.</li><li>Develop scalable data models for analytics and reporting.</li><li>Implement data lakes and lakehouse architectures using Azure Data Lake Storage.</li><li>Ensure data quality, governance, and security best practices.</li><li>Support real-time and batch data processing solutions.</li><li>Collaborate with business stakeholders to understand analytical requirements.</li><li>Contribute to architecture design and best practice development.</li></ul><p> </p><p><strong>Essential skills:</strong></p><ul><li>Proven background with data engineering and development.</li><li>Experience with Azure Data Factory, Microsoft Fabric, Azure Databricks and/or Synapse Analytics, Azure Event Hubs.</li><li>Knowledge of Medallion Architecture/ Lakehouse/Data Warehouse in Fabric.</li><li>Experience in building data ingestion pipelines in Fabric.</li><li>Experience in Infrastructure-As-Code tools such as Terraform.</li><li>Experience in data architecture, data modelling, Data warehousing and SDLC.</li><li>Advanced SQL experience.</li><li>Experience with cloud storage concepts (e.g., Azure Blob Storage).</li><li>Use Microsoft DevOps (CI/CD) to deploy new pipelines or implement changes to existing ones.</li><li>Expertise in SQL and Python scripting.</li><li>Experienced with Docker/containerisation.</li><li>Experience with visualisation tools such as Power BI.</li><li>Excellent communication skills with the ability to work effectively with a range of stakeholders.</li><li>Have a deep understanding of IaaS and PaaS services offered on the various cloud platforms and understand how to use them together to build complex solutions.</li><li>Ability to work independently and effectively within a team environment.</li></ul><p> </p><p>The client offers 3 days in office / 2 days from home hybrid working model.</p><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/QnJlbmRhbi5jaGFuZGVyLjIyMjk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
