<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is partnering up with a dynamic, well-regarded professional environment to hire a Desktop Support Engineer who enjoys hands-on IT problem-solving. Initially this role will be a <em>2-3-month contract role.</em> You'll be working in a collaborative, fast-paced team supporting staff and students across Mac and Windows environments, with a strong opportunity to transition into a long-term or permanent role.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Provide hands-on Level 1/2 IT support across Mac and Windows environments. Key responsibilities include troubleshooting hardware and software issues, supporting Microsoft 365, managing user accounts, and assisting with device setup and onboarding/offboarding. Fully on-site role.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>3-5 years' IT Helpdesk/Desktop Support experience</li><li>Strong Mac support experience (essential)</li><li>Education industry background (highly regarded)</li><li>Confident troubleshooting across hardware, software, and network issues</li><li>Excellent communication skills to support non-technical users</li><li>Available for a 2-3-month contract with a view to extend - 5 days on-site</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013413346</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy44NTk3NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>We are currently looking for an Azure Data Engineer to support strategic objectives by improving how the business uses data.</p><p>The role combines hands-on Azure data engineering, technical leadership, and vendor management. With deep expertise in Azure Data Factory (ADF), the role leads enterprise data integration across Azure Synapse Analytics - defining requirements, guiding vendor delivery, and building critical components of the data platform.</p><p> </p><p><strong>Skill set / Experience needed -</strong></p><ul><li>Minimum seven years' experience supporting data platforms and data warehouse/BI solutions (data engineering, integration, and dashboards).</li><li>Tertiary qualification in Computer Science, Data Science, Information Technology, Information Systems, or a related field.</li><li>Strong stakeholder management skills, including prioritising work and managing SME and senior leader expectations.</li><li>Extensive hands‑on experience with Azure Data Factory (ADF).</li><li>Strong experience delivering data integration solutions on Azure Synapse Analytics.</li><li>Working knowledge of Microsoft Fabric (Pipelines, Dataflows Gen2, Lakehouse, Warehouse).</li><li>Proven experience managing external data engineering vendors and delivery outcomes.</li><li>Ability to write high-quality technical requirements and solution designs.</li><li>Strong SQL skills and solid understanding of data warehousing principles.</li><li>Experience with Azure Data Lake Storage Gen2 and Azure Blob Storage.</li><li>Strong understanding of ETL/ELT, data lakes, Medallion architecture, and data warehousing principles (dimensional modelling, data quality, and governance).</li><li>Hands-on experience with BI and reporting tools (Power BI).</li><li>High self-motivation and ability to work hands-on and independently when required.</li><li>Current driver's licence and access to a vehicle.</li></ul><p> </p><p><strong>Highly Desirable -</strong></p><ul><li>Python and/or PySpark for data transformation and validation.</li><li>Experience implementing CI/CD for data platforms (Azure DevOps / Git).</li><li>Demonstrable experience migrating SSIS workloads to Azure Synapse and/or Microsoft Fabric</li></ul><p> </p><p>This role is a permanent position and is in office 5 days a week.</p><p> </p><p>The client site is not based near public transport, so you must also have your own mode of transport.</p><p> </p><p><em>Reference Number: </em><strong>06800-0013407993</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEzNDg0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Role</strong></p><p> </p><p>We're seeking a curious and innovative Applications Support Analyst to support and optimize technology products for a leading real estate and investment management firm. You will play a key role in system roll-out, user support, ongoing product improvement, and collaboration with stakeholders to ensure business objectives are met. The offer a very generous 4 days a week, work from home and 1 day a week in the office. </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide support for technology products and their users, including systems integrations and issue resolution.</li><li>Recommend improvements to current applications, participate in product testing, and assist with the deployment of new features.</li><li>Help create and deliver training programs for end users throughout the business.</li><li>Collaborate with business, software, and systems teams to align system capabilities with organizational goals.</li><li>Work with Business Analysts and other contributors to prioritize and drive development.</li><li>Communicate and escalate issues to relevant stakeholders, both internally and externally.</li><li>Investigate user challenges, identify sources, and resolve problems, documenting each step for future reference.</li><li>Support the roll-out of new applications and features by assisting with training and documentation.</li><li>Drive continuous product enhancement in partnership with the development team.</li><li>Ensure data integrity and compliance within all business applications.</li><li>Assist with user management and application configuration according to company policies.</li><li>Provide Tier 2 support via the firm's ticketing system, including creation of knowledge base content.</li><li>Collect feedback, analyse user requests, and spot trends to optimize processes and product features.</li><li>Engage with business units to increase adoption of digital products and best practices.</li><li>Develop and maintain supplementary training materials, including guides, FAQs, and quick tips.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree or equivalent combination of education and experience.</li><li>Proficiency in Microsoft Office Suite and release documentation.</li><li>Troubleshooting and supporting MS Excel at a mid-high level</li><li>Understanding of general finance and accounting principles (compliance, invoicing, commission calculations).</li><li>Excellent written, oral, and presentation skills.</li><li>Strong attention to detail with the ability to manage multiple priorities.</li><li>Able to work independently and as part of a team, while demonstrating professionalism and sound business judgment.</li><li>Creative and solutions-oriented, with initiative to solve problems and recommend improvements.</li><li>Detail-oriented and thorough, ensuring smooth user onboarding and application integrity.</li><li>Knowledge of Agile methods and product development best practices.</li><li>Dynamics AX/365 experience (nice have)</li><li>SQL experience (nice have)</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/aGVucnkud29vLjMwMzg3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>A growing, yet established firm providing essential services across motor vehicles industry.</p><ul><li>Over 100+ employees with multiple offices.</li><li>5 days on-site in their Homebush office.</li><li>Newly created role!</li><li>Flat structure and collaborative team with Internal career pathway available.</li><li>Training provided on their In-house built CRM!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>This is a newly created role as a Technical Support Analyst to provide support across desktop/software issues for internal staff.</p><p>You'll be trained up by the developers and infrastructure team to troubleshoot typical issues across their in-house built CRM and hardware.</p><p> </p><p><strong><span style="text-decoration: underline;">Responsibilities:</span></strong></p><ul><li>Serve as the 1<sup>st</sup> P.O.C. for all internal IT issues across their offices.</li><li>Manage the queue through their ticketing system.</li><li>Assist in installation, configuration and usability of Windows desktop hardware/software and peripherals.</li><li>Troubleshooting issues across their in-house built CRM and M365 applications.</li><li>Engaging with senior staff and being able to resolve technical issues efficiently under pressure.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p>Ideal for a competent Technical Support Analyst with clear communication skills to communicate with internal staff.</p><p>Suited to a fast learner, looking to work in a dynamic team with specific training and a long-term career pathway available.</p><p> </p><p><strong><span style="text-decoration: underline;">The following is required:</span></strong></p><ul><li>5 days a week in office (based in Homebush).</li><li>6-36 months technical support experience troubleshooting hardware/software issues.</li><li>Clear communicator, able to speak with Senior staff and resolve issues under pressure.</li><li>Approachable, customer focused personality who wants to help others.</li><li>Motivated mindset to learn the in-house CRM from developers.</li></ul><p> </p><p><strong>This is a full-time role located in Homebush (on-site), offering $70,000 - $80,000 (plus super).</strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.*</em></strong></p><p>Reference Number: (06800-0013404155)</p><p>This is an <strong>on-site</strong> position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjA1MjU4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Join an Exciting Project as a Desktop Support Engineer - On-going contract </strong></p><p> </p><p>We are seeking a skilled Level 1/2 IT Support Engineer to join an ambitious project supporting a leading client in the civil engineering and construction space. This organisation is renowned for delivering large-scale infrastructure projects that shape communities and drive innovation. If you're passionate about IT support and thrive on different client sites, this role offers an excellent opportunity to showcase your expertise.</p><p> </p><p>Working Hours - 8:30am-4:30pm</p><p><strong>Location:</strong> 2x office locations <br /> Broadmeadow 2292 - 3 days <br /> Kangy Angy 2258 - 2 days</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive IT support to VIPs, Executive Assistants, and other team members, ensuring minimal downtime and seamless operations.</li><li>Manage and troubleshoot issues related to Office 365 applications and Windows 10/11 operating systems.</li><li>Oversee configuration, deployment, and support of iOS devices using mobile device management tools.</li><li>Utilize ServiceNow or similar platforms to log, track, and resolve incidents efficiently.</li><li>Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, and video conferencing systems.</li><li>Provide remote assistance using tools like TeamViewer or Remote Desktop Protocol to resolve user issues quickly.</li><li>Perform troubleshooting, repairs, and upgrades for desktops, laptops, printers, and other hardware.</li><li>Apply basic cybersecurity principles to ensure a secure IT environment.</li><li>Support cloud-based platforms such as Azure or AWS for storage and application needs.</li><li>Manage and deploy software using tools like SCCM and Intune.</li><li>Ensure data integrity through proper backup and recovery processes.</li><li>Coordinate the collection and distribution of IT assets across locations.</li><li>Perform regular checks and maintenance on printers and video conferencing room systems.</li><li>Handle escalated incidents and ensure proper resolution in a timely manner.</li></ul><p> </p><p><strong>What we're looking for:</strong><br /> We're seeking someone who can hit the ground running with solid technical expertise, outstanding problem-solving skills, and a collaborative mindset. Prior experience in a fast-paced project or engineering environment is a plus.</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4yNTczMC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
