<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a global FinTech who offer enterprise low-latency financial trading technology for institutional & retail brokers, banks, and liquidity providers.</p><p>You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers.</p><ul><li>Hybrid working</li><li>Free lunch everyday</li><li>Private health insurance.</li><li>Ongoing training and professional development.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE & RESPONSIBILITIES </span></strong></p><p>As the Application Support Analyst, you will support customers (banks, brokers, hedge funds) who are using the organisations financial trading applications & products.</p><p>You'll wear 'multiple hats' ranging from technical support to product implementation, upgrades, migrations, and client onboarding.</p><p>Hybrid working available and you'll be required to work Saturday (remotely) + 4 other days in the week (of your choice).</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Provide technical support, investigation, triage, troubleshooting, and resolution to customers using the firm's trading applications.</li><li>Analyze FIX messages, logs, and sources to determine root cause analysis.</li><li>Implement Plan, support and deploy implementations of these trading platforms into client environments.</li><li>Support clients via phone, email and video.</li><li>Work hours are 10am-6pm / 8am-4pm (daylight savings / non-daylight savings time)</li><li>Project involvement including:</li><ul><li>Product implementation into client environment- plan, support deploy</li><li>Manage application upgrades & migrations</li><li>Client onboarding activities</li><li>Liquidity integrations with customers.</li></ul></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for a Technical Support Analyst with excellent IT troubleshooting & investigation skills inside the financial trading industry.</p><p>Ideal for someone with an interest in learning and building an IT career within financial trading (FX, Derivatives, CFD's, Crypto, Equities etc).</p><p>Well-suited to someone who can wear 'multiple hats' and is seeking non-conventional working hours with flexibility (incl WFH).</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience providing technical IT Support to customers in the financial services industry.</li><li>Excellent triage, investigation and troubleshooting of application, Windows OS, and networking issues.</li><li>Demonstrate competent financial markets / financial trading knowledge (trade executions, buy/sell orders, markup,</li><li>FIX messaging knowledge/experience is preferred.</li><li>Basic SQL knowledge.</li><li>TCP/IP networking knowledge.</li><li>MetaTrader experience 4/5 is beneficial.</li><li>Exceptional customer service and communication skills - verbal & written.</li><li>Demonstrate willingness & ability to research, absorb and learn new ideas/concepts.</li><li><span style="text-decoration: underline;">Able to work Saturday </span><span style="text-decoration: underline;">+ 4 other days in the week (of your choice).</span> <span style="text-decoration: underline;"> </span></li></ul><p> </p><p><strong>This is a full time permanent role</strong><strong> located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $100,000 - $130,000 (plus super) + bonus potential. </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for</em></strong><strong><em> this position and successful applicants will be contacted.</em></strong></p><p> </p><p> </p><p>Reference Number: 06800-0013422475</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQxNjY0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Role</strong></p><p> </p><p>We're seeking a curious and innovative Applications Support Analyst to support and optimize technology products for a leading real estate and investment management firm. You will play a key role in system roll-out, user support, ongoing product improvement, and collaboration with stakeholders to ensure business objectives are met. The offer a very generous 4 days a week, work from home and 1 day a week in the office. </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide support for technology products and their users, including systems integrations and issue resolution.</li><li>Recommend improvements to current applications, participate in product testing, and assist with the deployment of new features.</li><li>Help create and deliver training programs for end users throughout the business.</li><li>Collaborate with business, software, and systems teams to align system capabilities with organizational goals.</li><li>Work with Business Analysts and other contributors to prioritize and drive development.</li><li>Communicate and escalate issues to relevant stakeholders, both internally and externally.</li><li>Investigate user challenges, identify sources, and resolve problems, documenting each step for future reference.</li><li>Support the roll-out of new applications and features by assisting with training and documentation.</li><li>Drive continuous product enhancement in partnership with the development team.</li><li>Ensure data integrity and compliance within all business applications.</li><li>Assist with user management and application configuration according to company policies.</li><li>Provide Tier 2 support via the firm's ticketing system, including creation of knowledge base content.</li><li>Collect feedback, analyse user requests, and spot trends to optimize processes and product features.</li><li>Engage with business units to increase adoption of digital products and best practices.</li><li>Develop and maintain supplementary training materials, including guides, FAQs, and quick tips.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree or equivalent combination of education and experience.</li><li>Proficiency in Microsoft Office Suite and release documentation.</li><li>Troubleshooting and supporting MS Excel at a mid-high level</li><li>Understanding of general finance and accounting principles (compliance, invoicing, commission calculations).</li><li>Excellent written, oral, and presentation skills.</li><li>Strong attention to detail with the ability to manage multiple priorities.</li><li>Able to work independently and as part of a team, while demonstrating professionalism and sound business judgment.</li><li>Creative and solutions-oriented, with initiative to solve problems and recommend improvements.</li><li>Detail-oriented and thorough, ensuring smooth user onboarding and application integrity.</li><li>Knowledge of Agile methods and product development best practices.</li><li>Dynamics AX/365 experience (nice have)</li><li>SQL experience (nice have)</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/aGVucnkud29vLjMwMzg3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p> <strong>The Company</strong></p><ul><li>Join a well-established private medical company based in Sydney CBD 2000.</li><li>Be part of a professional and purpose-led organisation committed to delivering high-quality healthcare services and strong patient outcomes.</li><li>Work within a collaborative team environment where leadership, communication, and operational excellence are highly valued.</li><li>This is an opportunity to make a meaningful impact by driving programs that support both business performance and quality service delivery.</li></ul><p><strong>The Role</strong></p><ul><li>Lead the planning, coordination, and delivery of key programs across the organisation.</li><li>Oversee program timelines, priorities, and deliverables to ensure initiatives are executed effectively and on schedule.</li><li>Act as a central point of contact for internal stakeholders, building alignment and maintaining clear communication across teams.</li><li>Monitor program performance, track milestones, manage reporting, and identify risks or roadblocks early.</li><li>Facilitate meetings, prepare program updates, and ensure actions are followed through to completion.</li><li>Work closely with leadership and cross-functional teams to improve processes, support change initiatives, and drive continuous improvement.</li><li>Provide operational oversight and ensure programs are delivered in line with organisational goals and compliance requirements.</li></ul><p><strong>About You</strong></p><ul><li>You have previous experience in a <strong>Program Manager</strong>, <strong>Project Manager</strong>, or similar role, ideally within <strong>healthcare, medical, or professional services</strong>.</li><li>You are confident leading multiple initiatives at once and know how to balance strategy with day-to-day execution.</li><li>You bring strong stakeholder management skills and can communicate effectively with people at all levels of the business.</li><li>You are highly organised, proactive, and solutions-focused, with a strong ability to manage competing priorities.</li><li>You have experience tracking program performance, preparing reports, and keeping complex projects moving forward.</li><li>You're comfortable working with business systems and Microsoft Office applications, particularly Excel, Word, and Outlook.</li><li>You have excellent attention to detail, a calm and professional approach, and a genuine commitment to delivering high-quality outcomes.</li><li>Most importantly, you're a collaborative leader who enjoys bringing people together and driving meaningful results.</li></ul><p> </p><p>Reference Number: (60350-0013402447)</p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtbGluMDUuMjA1NTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><ul><li>A leading airline organisation headquartered in Sydney's CBD, connecting millions of passengers across domestic and international routes</li><li>Known for innovation, customer experience and operational excellence in a highly competitive aviation market</li><li>A forward-thinking business investing heavily in digital transformation, cloud technologies and data-driven decision making</li><li>Collaborative, fast-paced environment where technology plays a critical role in shaping the future of travel</li><li>Strong commitment to safety, sustainability and continuous improvement across all operations</li></ul><p> </p><p><strong>The Role</strong></p><ul><li>Lead the design and evolution of enterprise-wide architecture across business, data, application and technology domains</li><li>Partner with senior stakeholders to align IT strategy with business goals, ensuring scalable and future-ready solutions</li><li>Develop and maintain architecture frameworks, standards and roadmaps to guide transformation initiatives</li><li>Provide architectural governance and oversight across key programs, including digital, customer and operational platforms</li><li>Identify opportunities to modernise legacy systems and drive cloud adoption and integration strategies</li><li>Collaborate with delivery teams to ensure solutions are aligned with architectural principles and best practices</li><li>Act as a trusted advisor to executives, translating complex technical concepts into clear business value</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Proven experience as an Enterprise Architect (or similar senior architecture role) within large, complex organisations</li><li>Strong background in developing enterprise architecture frameworks (e.g., TOGAF or similar)</li><li>Demonstrated ability to influence and engage senior stakeholders across both business and technology teams</li><li>Deep understanding of cloud platforms, integration patterns, and modern application architectures</li><li>Experience driving large-scale transformation programs, ideally within aviation, transport, or similarly complex industries</li><li>Strategic thinker with the ability to balance long-term vision and practical delivery outcomes</li><li>Excellent communication skills, with a natural ability to simplify complexity and build alignment</li><li>Passion for innovation and continuous improvement in a dynamic, customer-focused environment</li></ul><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguZ3JpZmZpbi4xODA1OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p> <strong>The Company</strong></p><ul><li>A well-established, design-led architecture practice with a strong reputation across commercial, residential and mixed-use projects</li><li>Known for delivering innovative, sustainable and technically sophisticated designs</li><li>Collaborative, multidisciplinary team combining architecture, design and digital expertise</li><li>Growing organisation investing in modern technology, cloud platforms and digital transformation</li><li>Centrally located North Sydney office with flexible working options</li></ul><p> </p><p><strong>The Role</strong></p><ul><li>Lead the design and delivery of scalable, secure and high-performing IT infrastructure across the business</li><li>Develop and maintain infrastructure architecture roadmaps aligned with business and project needs</li><li>Oversee cloud environments (AWS/Azure), on-prem systems and hybrid infrastructure</li><li>Partner with internal stakeholders to support design technology platforms (e.g. BIM, CAD, visualisation tools)</li><li>Ensure infrastructure supports large-scale design files, rendering workloads and collaboration tools</li><li>Drive best practices across security, performance, disaster recovery and system resilience</li><li>Manage vendor relationships and work with external service providers</li><li>Provide technical leadership and mentoring to IT team members</li><li>Contribute to strategic technology decisions and continuous improvement initiatives</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Proven experience as an Infrastructure Architect or Senior Infrastructure Engineer</li><li>Strong knowledge of cloud platforms (AWS, Azure) and hybrid environments</li><li>Experience supporting design or engineering software (e.g. Revit, AutoCAD, Adobe Creative Suite) is highly regarded</li><li>Solid understanding of networking, storage, virtualisation and security principles</li><li>Ability to translate business needs into scalable technical solutions</li><li>Strong stakeholder engagement and communication skills</li><li>Proactive, solutions-focused mindset with a passion for innovation</li><li>Relevant certifications (e.g. AWS, Azure, TOGAF) are advantageous</li></ul><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtbGluMDUuNTgyNDMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
