<p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>You will operate within complex enterprise IT environments, supporting critical healthcare systems where reliability matters.</p><p>You'll work at the intersection of software and imaging technology, supporting installations, upgrades, and integration's across a diverse customer base-from private clinics to large hospital networks.</p><p>You'll also collaborate closely with global teams, ensuring issues are resolved and insights from the field inform ongoing product improvements.</p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Act as the primary contact for remote support across Australia</li><li>Troubleshoot installations, upgrades, connectivity issues, and system integration's</li><li>Manage remote configuration and deployment of client-server software, including new site setups and upgrades</li><li>Work across hardware-software boundaries, particularly between imaging devices and application layers</li><li>Log, prioritise, and track support requests, maintaining accurate documentation and knowledge base updates</li><li>Escalate complex issues to international support teams and provide clear, structured context</li><li>Engage with a wide range of stakeholders-from clinicians to enterprise IT teams</li><li>Provide feedback from the field to support product and process improvement</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You're adaptable, technically capable, and comfortable working across different environments and stakeholders. You enjoy solving complex problems and don't rely on a single playbook.</p><ul><li>Experience in Windows server, networking, and virtualised environments</li><li>Proven background supporting complex or enterprise IT environments</li><li>Strong troubleshooting and problem-solving skills</li><li>Ability to communicate effectively with both technical and non-technical stakeholders</li><li>Comfortable working with ambiguity and shifting priorities</li><li>Relevant IT qualification (TAFE, degree, or equivalent experience)</li></ul><p><strong><span style="text-decoration: underline;">Nice to Have</span></strong></p><ul><li>Exposure to healthcare IT standards</li><li>Experience working in healthcare or other regulated environments</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><ul><li>Work on meaningful systems that directly impact patient care</li><li>Exposure to complex, enterprise-scale environments</li><li>Collaborate with international teams and cutting-edge technology</li><li>Broad, hands-on role with strong learning opportunities</li><li>Opportunity to work with a local tight-knit team in hybrid environment</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid position.</strong></p><p> </p><p><strong>06810-0013405569TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMjE2ODcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>About the Company</strong></p><p>Our client is a well-established and values-driven Managed Service Provider known for delivering high-quality IT solutions to a diverse client base. With a strong focus on collaboration, innovation, and professional development, they offer a supportive environment where engineers can thrive and make a meaningful impact.</p><p><strong>About the Role</strong></p><p>An exciting opportunity exists for an experienced Senior Systems Engineer to join a high-performing team. This hands-on role involves scoping, designing, and implementing infrastructure and cloud projects while acting as a senior escalation point for complex technical issues.</p><p>Working across Microsoft Azure, Microsoft 365, and networking technologies, you will combine deep technical expertise with strong customer engagement and pre-sales support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide pre-sales technical support across Azure, Microsoft 365, and networking solutions.</li><li>Lead the design and delivery of infrastructure and cloud projects.</li><li>Act as the senior escalation point for complex support issues, including major incidents, problem, and change management.</li><li>Support and enhance Service Delivery processes, driving continuous improvement.</li><li>Collaborate with internal teams and clients to ensure successful project outcomes and high customer satisfaction.</li><li>Produce clear and comprehensive technical documentation.</li></ul><p><strong>Skills & Experience</strong></p><p><strong>Essential:</strong></p><ul><li>Minimum 5+ years' experience in a similar role within a Managed Service Provider (MSP).</li><li>Proven experience delivering Azure and Microsoft 365 cloud migrations.</li><li>Strong background in systems and network design, including security best practices.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><strong>Technical Expertise:</strong></p><ul><li>Microsoft Azure (including IaaS)</li><li>Microsoft 365 and Intune</li><li>Windows Server, Active Directory, and Group Policy</li><li>Networking: switching, routing, firewalls, and VPNs</li><li>Backup solutions: Veeam and Azure Backup</li><li>Storage technologies: SAN, NAS, and DAS</li></ul><p><strong>What's on Offer</strong></p><ul><li>Opportunity to join a collaborative and values-driven organisation.</li><li>Exposure to diverse and technically challenging projects.</li><li>Strong emphasis on professional development and certifications.</li><li>Supportive team culture with opportunities for career progression.</li><li>Competitive salary package commensurate with experience.</li></ul><p><strong>How to Apply</strong></p><p>If you're a customer-focused Senior Systems Engineer looking to take the next step in your career, we'd love to hear from you. Click the 'Apply' button to submit your application today.</p><p><strong>This is a hybrid position.</strong></p><h2 class="pageDescription"><span style="font-size: 8pt;">06810-0013393614 TW</span></h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzM1NTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p> </p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.<br /> </p><p> </p><p class="pageDescription">06810-0013389891AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMzg5NzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>We are seeking an experienced Senior Aruba Network Engineer to join a high-performing technology team delivering enterprise-scale network solutions. This role is ideal for a specialist with deep expertise in HPE Aruba technologies who thrives on designing, deploying, and optimising secure and scalable campus and wireless networks.</p><p>You will play a key role in leading Aruba implementations, providing technical leadership, and ensuring best-practice network architecture across a complex environment.</p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Design, deploy, and support HPE Aruba networking solutions across wireless and campus environments.</li><li>Lead end-to-end implementations, including greenfield deployments, network refreshes, and migrations.</li><li>Configure and manage Aruba CX switching, wireless and Aruba Central.</li><li>Implement Aruba ClearPass for Network Access Control (NAC)</li><li>Provide Level 3 support and troubleshooting for complex network issues.</li><li>Develop high-level and low-level design documentation (HLD/LLD).</li><li>Collaborate with stakeholders to deliver secure, scalable, and high-performing network solutions.</li><li>Mentor junior engineers and contribute to technical standards and governance.</li></ul><p><strong><strong><span style="text-decoration: underline;">Ensure solutions align with security and compliance best practices.</span></strong></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Required Skills & Experience</span></strong></p><ul><li>Proven experience as a Senior Network Engineer with a strong focus on HPE Aruba technologies.</li><li>Demonstrated success in multiple Aruba deployments within enterprise or multi-site environments.</li><li>Hands-on expertise with:</li><ul><li>Aruba CX Switching</li><li>Aruba Wireless </li><li>Aruba Central</li><li>Aruba ClearPass (NAC)</li></ul><li>Strong knowledge of LAN/WAN, routing and switching (OSPF, BGP, VLANs, VRFs).</li><li>Experience producing HLD and LLD documentation.</li><li>Excellent troubleshooting and stakeholder engagement skills.</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><ul><li>A proactive and solutions-focused engineer with strong attention to detail.</li><li>Comfortable working both independently and collaboratively.</li><li>Excellent communication skills with the ability to engage technical and non-technical stakeholders.</li></ul><p><strong><strong><span style="text-decoration: underline;">Passionate about emerging networking technologies and continuous improvement.</span></strong></strong></p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>Work on enterprise-scale Aruba environments and cutting-edge networking technologies.</li><li>Opportunity to lead major transformation and deployment projects.</li><li>Supportive and collaborative team culture.</li><li>Flexible working arrangements.</li></ul><p><strong><span style="text-decoration: underline;">How to Apply</span></strong></p><p>If you're a seasoned Senior Aruba Engineer looking to take the next step in your career, we'd love to hear from you. Click Apply Now or reach out for a confidential discussion.</p><p><strong><span style="text-decoration: underline;"><strong>This is a hybrid position.</strong></span></strong></p><h2 class="pageDescription"><span style="font-size: 8pt;">06810-0013418719 TW</span></h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMTI2MTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>In this role you will join a Service Desk team of 5 staff members, supporting approximately 1000 users and 1400 devices across Australia but predominantly in Melbourne, Victoria. </p><p>Due to increase project demands within the organisation, the existing Service Desk team are struggling to meet BAU Service Desk requirements and are therefore looking for an exceptional customer service focused, Service Desk support to join the team on a 6 week contract. </p><p>You will be required to be in office 3 days a week with your working from home days dependant on the rest of the teams availability. </p><p>You <span style="text-decoration: underline;">MUST</span> have a valid Australian driver's license and be able to occasionally travel to various sites and locations across Melbourne. A company car will be provided.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Proven experience and understanding of the Not-for-Profit sector are highly desirable.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Strong experience working with and administering Active Directory and Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013406431JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMjAxODIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong><br /> <br /> Work with business stakeholders to understand needs and translate them into effective fit-for-purpose application solutions using ITT-owned and ITT-supported systems.</p><ul><li>Provide functional expertise on enterprise and business applications, especially Microsoft stack and D365, including configuration options, workflows, and user experience, to improve how systems support business processes.</li><li>Act as a key liaison between business areas, ITT teams, and vendors to design and enable solutions, translating between business requirements and system capability.</li><li>Contribute across the Application lifecycle supporting application onboarding, enhancement, optimisation and decommissioning, ensuring solutions align with ITT standards, governance and support models.</li><li>Ensure supportable and operationally aligned solutions are designed to align with ITT application support models, ensuring clarity of ownership, escalation paths, and ongoing support arrangements.</li><li>Demonstrate a commitment to BSL's quality framework and culture by</li><li>identifying and driving continuous improvement and optimisation opportunities to improve application use, configuration, or integration to enhance efficiency, user experience, and value for BSL.</li><li>Embed governance, risk and compliance in solutions by ensuring application solutions consider information security, privacy, accessibility and compliance requirements and align with BSL policies and standards.</li><li>In collaboration with manager, set goals and objectives to ensure outcomes are met.</li><li>Model BSL's values and adhere to the Code of Conduct in everyday work practices.</li><li>Maintain a safe work environment and ensure steps are taken to prevent unsafe work practices in accordance with BSL policies and procedures.</li></ul><p> </p><p><strong>Skills you will bring</strong></p><ul><li>Partner with stakeholders to capture requirements and translate them into application solutions that improve business outcomes.</li><li>Provide functional expertise across business applications (configuration, workflows, UX) and recommend enhancements.</li><li>Identify optimisation opportunities to improve application use, configuration, and integrations (efficiency, usability, data quality, value).</li><li>Support platforms such as Dynamics 365 and Microsoft 365, working with vendors and internal teams to resolve issues and maintain performance.</li><li>Contribute across the application lifecycle: onboarding, enhancements, optimisation, and decommissioning, aligned to governance.</li><li>Collaborate with business, ICT, and vendors to design, deliver, and support solutions-bridging business needs and system capability.</li><li>Design solutions that fit ICT support models, with clear ownership, escalation paths, and operational support needs.</li></ul><p> </p><p>Reference Number: 06810-0013403345 - PJ</p><p><strong><em> </em></strong></p><h4><strong>This is a hybrid</strong> <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjQ2NzEwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Opportunity, Roadmap & Value</strong></p><ul><li>Establish and run an always‑on pipeline to <strong>identify, size and prioritise</strong> opportunities (process improvements, digital products, automation, data/AI use cases) against divisional outcomes.</li><li>Build and maintain a <strong>12-18 month divisional technology roadmap</strong>, with clear problem statements, benefits hypotheses, delivery T‑shirt sizes, dependencies and costs.</li><li>Define business cases and <strong>benefits realisation plans</strong>; track outcomes post‑go‑live and course‑correct where needed.</li></ul><p> </p><p><strong>Divisional Point of Contact & Escalation</strong></p><ul><li>Act as the <strong>single front door</strong> for the NDIS Division for technology requests, escalations and incident/major incident updates; ensure timely communications to operations and executives.</li><li>Triage and route work across engineering, data, IT operations, security and vendors; <strong>unblock delivery</strong> by resolving cross‑team dependencies.</li></ul><p> </p><p><strong>Delivery Leadership</strong></p><ul><li>Convert prioritised initiatives into <strong>clear epics/stories and releases</strong>; agree acceptance criteria and success measures with business owners.</li><li>Lead <strong>delivery cadences</strong> (stand‑ups, showcases, release planning) and maintain transparency through dashboards on scope, risk, budget and value.</li><li>Champion <strong>fit‑for‑purpose change management</strong> (training, comms, SOP updates) to drive adoption at the frontline.</li></ul><p> </p><p><strong>Platform & Application Ownership (Divisional)</strong></p><ul><li>Own the <strong>health, lifecycle and service levels</strong> of divisional applications and integrations in partnership with central technology teams.</li><li>Maintain an inventory of systems, interfaces, data flows and <strong>critical </strong><strong>controls</strong>; plan upgrades, refactors and retirements.</li></ul><p> </p><p><strong>Stakeholder Engagement & Vendor Management</strong></p><ul><li>Build trusted relationships with clinical leaders, service delivery managers, finance, quality & safeguarding, and external partners.</li><li>Shape statements of work, manage vendor performance, and ensure <strong>contractual SLAs</strong> and <strong>security obligations</strong> are met.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Tertiary qualification in Business, Health, Technology or related discipline (or equivalent experience).</li><li>Desirable: Certifications in <strong>Agile/SAFe</strong>, <strong>ITIL</strong>, <strong>Business Analysis (CBAP/PMI‑PBA)</strong>, <strong>Change (Prosci)</strong>, and/or <strong>Data/AI governance</strong>.</li></ul><p> </p><p><strong>Experience</strong></p><ul><li>7-10+ years in business technology leadership (e.g., product, solutions, transformation) in <strong>health, disability, or other regulated services</strong>.</li><li>Proven record standing up and running an <strong>opportunity pipeline and roadmap</strong>, with quantifiable benefits delivered.</li><li>Experience as the <strong>primary business technology escalation point</strong> for a large operational division.</li><li>Working with <strong>cross‑functional delivery</strong> (engineering, data, cyber, infrastructure) and external vendors.</li><li>Exposure to <strong>NDIS context</strong> (practice standards, safeguarding, audits) strongly preferred.</li></ul><p> </p><p><strong>Skills & Competencies</strong></p><ul><li>Opportunity assessment, <strong>prioritisation frameworks</strong> (e.g., WSJF/ICE), and benefits modelling.</li><li>Requirements discovery, journey/process mapping, service design, UAT coordination.</li><li>Strong financial fluency: cost/benefit, business casing, and portfolio trade‑offs.</li><li>Excellent stakeholder, vendor and <strong>governance</strong> management; concise executive reporting.</li><li>Pragmatic change/adoption planning; training and comms design.</li><li>High degree of <strong>resilience</strong>, urgency and follow‑through.</li></ul><p> </p><p>Reference Number: 06810-0013399808 - PJ</p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjM5NjQwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
