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12 results for Customer Service Officer in Ryde, New South Wales

Customer Service Specialist
  • Surry Hills, New South Wales
  • remote
  • Permanent placement
  • 70000 - 75000 AUD / Yearly
  • <p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a Customer Service Specialist to join their collaborative team.</p><p>This is a great opportunity to join a purpose-driven tech organisation with a supportive team culture, where you'll gain exposure to a fast-paced environment and build valuable customer experience skills.</p><p> </p><p><strong>The Role:</strong></p><ul><li>Provide friendly, timely support to customers via <strong>phone, email, and live chat</strong></li><li>Investigate and resolve customer enquiries from start to finish</li><li>Escalate technical or complex cases to internal teams and follow through to resolution</li><li>Maintain accurate records of customer interactions within the CRM</li><li>Work closely with internal teams to share customer feedback and improve processes</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Minimum 6 months experience in a <strong>customer service or support role</strong></li><li>Excellent <strong>written and verbal communication skills</strong></li><li>Comfortable learning and navigating <strong>new systems and software</strong></li><li>Strong attention to detail and ability to manage multiple enquiries</li><li>Positive, team-oriented mindset with a genuine passion for helping customers</li></ul><p> </p><p>If this sounds like the right next role for you, we highly advise you apply.</p><p><em>This role is 3 days on-site, 2 days WFH. </em></p><p> </p><p>Reference Number: <strong>(06800-0013398098)</strong></p><p><strong> </strong></p><p><strong>This is a hybrid </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZmFta2Uud2llbGVuZ2EuMzI3MTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-23T22:40:42Z
Finance Data Officer | Temporary | CBD
  • Sydney CBD, New South Wales
  • remote
  • Contract/Temporary
  • 40 - 40 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><p>A global organisation is seeking an excel savvy Finance Data Officer to oversee the consumer and product data for the wider region. You will be joining a large finance team working closely with the Finance System manager.</p><p> </p><p>This is a 9-month role and is requiring someone who is immediately available and open to an on-going temporary position.</p><p> </p><p><strong>Duties include:</strong></p><ul><li>Support and maintain backend data structures to ensure accurate finance and operational reporting</li><li>Maintain and update customer, product, and sales master data across systems</li><li>Perform regular reconciliations and data integrity checks to ensure reporting accuracy</li><li>Provide systems support, including updates, testing, and continuous process improvements</li><li>Liaise with finance, sales, and customer service teams to identify and resolve data issues</li></ul><p> </p><p><strong>What we are looking for:</strong></p><ul><li>Immediately available</li><li>Strong attention to detail and reporting accuracy</li><li>Systems support experience and reconciliations</li><li>Experience in data integrity/maintenance</li><li>Strong Excel capability</li><li>Ability to manage repetitive, process-driven work</li><li>Confident working cross-functionally</li></ul><p> </p><p>Reference Number: (<a href="https://rh.my.salesforce.com/a1GVT000006aRXi2AM">06800-0013411487</a>)</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z2F5bGUud2hpdGUuOTM4NjQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-04-01T03:07:41Z
Chief Technology & Business Solutions Officer CTO
  • Parramatta, New South Wales
  • remote
  • Permanent placement
  • 280000 - 320000 AUD / Yearly
  • <p> </p><table width="680"><tbody><tr><td width="507"><p><strong>COMPANY: </strong></p><p>This government-based organisation employs 1600+ staff and delivers critical services to the community.</p><p>The ICT function operates a large and geographically dispersed, enterprise-scale environment that supports internal operations and community-facing services.</p><p>It is a unique opportunity to join a brownfield site and develop then implement a business-focused organisational-wide IT Strategy to deliver meaningful organisational and community impacts.</p><p>Robert Half has been exclusively retained for this appointment.</p><p><strong> </strong></p><p><strong>ROLE OVERVIEW: </strong></p><p> </p><p><strong>Chief Technology &amp; Business Solutions Officer (CTO)</strong>, responsible for leading the transformation of the ICT function into a strategic business solutions partner by developing a clear ICT Strategy that modernises core enterprise platforms, uplifts cyber resilience, and drives continuous improvements while making disciplined IT investment decisions aligned to organizational outcomes.</p><p> </p><p>It's a transformational role requiring extensive strategic planning, patience, and resilience.</p><p> </p><p><strong>Key deliverables: </strong></p><ul><li><strong>IT Strategy &amp; Roadmap</strong> - in consultation with the business, a key priority is the development of a clear ICT/Digital Strategy &amp; Roadmap aligned to organisational objectives, that balances service demand, risk, and investment, while providing a practical pathway from a legacy to digital IT operating model.</li><li><strong>IT Team Culture Transformation</strong> - build a 'customer-focused' and 'business solutions partnering' culture that enables business outcomes through IT.</li><li><strong>Organisational Structure </strong>- determine suitability of the current IT org structure and factor into the broader ICT Strategy.</li><li><strong>Business Solutions </strong>- utilise current and emerging technologies (including the responsible use of AI) to deliver measurable improvements in performance, ways of working, risk posture, cost effectiveness, and end-user / community outcomes.</li><li><strong>ERP </strong>- lead the stabilisation and optimisation of a partially implemented ERP program.</li></ul><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Strategic Leadership</strong> - on digital, data, business solutions, and emerging technologies (including AI).</li><li><strong>IT Strategy</strong> - develop &amp; deliver the organizational-wide digital, data, &amp; business solutions strategy, including cloud, cyber, enterprise architecture, ERP, applications etc.</li><li><strong>IT Operating Model </strong>- design and implement a modern digital operating model focused on business solutions and continuous improvement.</li><li><strong>Cybersecurity </strong>- oversee security architecture, IDAM, DR, incident response, and lead risk-based uplift aligned to Essential Eight.</li><li><strong>Stakeholder Management &amp; Consultation </strong>- form relationships with, understand, and influence a diverse range of business stakeholders.</li><li><strong>Team Management </strong>- lead, manage, coach, and develop a team of leaders - 7 direct reports (Managers) and a broader IT team of 40-50.</li><li><strong>Rationalisation &amp; Modernisation </strong>- applications, data, cloud, cloud infrastructure, vendors etc.</li><li><strong>Continuous Improvement</strong> drive continuous improvements through evidence-based service improvements, structured analysis, and workflow-focused service redesign.</li><li><strong>Change Management </strong>- lead change management in a respectful and patient manner.</li><li><strong>Financial Management </strong>- oversee, manage, and forecast the ICT budget, focusing on cost-optimisation and value for money spending.</li></ul><p><strong> </strong></p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / PERSONAL QUALITIES: </strong></p><p>Suitable for a transformational and strategic thinking CTO / CIO (or 2IC stepping up) experienced at solving business problems through the transformation of people, process, and technology inside regulated brownfield environments.</p><p>Ideal for a positive and resilient strategic thinker, with an IT evangelist mindset capable influencing and educating to challenge the status quo in a respectful yet patient manner.</p><p><strong> </strong></p><p><strong>Qualifications and Experience:</strong></p><ul><li><strong>Experience</strong>: 10+ years of experience in IT leadership roles, leading enterprise ICT/business transformation, including ERP, cloud, data governance/analytics, and multisite 24x7 technology operations.</li><li><strong>Proven track record</strong>: demonstrated success developing and implementing enterprise-wide IT strategies that have supported organisational objectives, technology uplift, and operational efficiency based on ITIL.</li><li><strong>Business solutions:</strong> demonstrated experience delivering innovative business solutions through process redesign, automation, AI, and contemporary improvement practices.</li><li><strong>Leadership skills</strong>: proven record of leading high performing teams and organisational change using contemporary, collaborative and human centered approaches.</li><li><strong>Interpersonal and communication skills</strong>: high impact and succinct communication skills with an ability to influence and connect with stakeholders/customers at all levels.</li><li><strong>Strong business acumen</strong>: ability to link technology initiatives to business objectives, successfully manage vendors/contracts, understand financials, and the commercial impact of IT decisions.</li><li><strong>Cybersecurity:</strong> leadership aligned to recognised frameworks including Essential Eight and ISO 27001.</li><li><strong>Industry experience</strong>: background in large and highly regulated and compliance-driven enterprise environments such as government, utilities, banking etc (or similar)</li><li><strong>Qualifications</strong>: Degree qualification in Information Technology, Business, Information Management, or related field.</li></ul><p> </p><p><strong>ADDITIONAL INFORMATION: </strong></p><ul><li><em>This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.</em></li><li><em>Inclusion, Diversity and belonging lies at the heart of how we recruit. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.</em></li><li><strong><em>Applications close on 10 April 2026.</em></strong></li></ul><p><strong> </strong></p><p><strong>Full-time permanent role offering $280,000 - $320,000 (including super) - depending on experience. </strong></p><p><strong> </strong></p><p><strong>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted</strong></p><p> </p><p>Reference Number: 06800-0013406457</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjY0MzkzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-03-27T05:07:07Z
Senior Financial Accountant
  • Kingsford, New South Wales
  • remote
  • Permanent placement
  • 110000 - 130000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong>Senior Financial Accountant</strong><br /> Eastern Suburbs, Sydney<br /> Full-Time | Permanent<br /> Hybrid: 3 days in office, 2 days WFH</p><p> </p><p><strong>About the Organisation</strong><br /> Our client is a well-regarded and growing organisation within the healthcare / medical research sector. They are genuinely people-focused, offering a collaborative and supportive environment where staff are valued and provided with strong opportunities for career growth.</p><p> </p><p><strong>The Opportunity</strong><br /> An exciting opportunity has arisen for a technically strong Senior Financial Accountant to join a high-performing finance team, reporting directly to an experienced Financial Controller.</p><p>This is a hands-on role with leadership responsibility, where you will oversee and mentor a small team (Payroll, Accounts Payable, and a Financial Accountant) while remaining deeply involved in technical accounting and reporting.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Own and deliver the full end-to-end month-end close process, ensuring accuracy, timeliness, and completeness</li><li>Prepare and review journals, balance sheet reconciliations, and financial reports</li><li>Lead the accounting treatment and reporting for complex areas including:</li><ul><li>Deferred revenue</li><li>Lease accounting</li><li>Revenue recognition</li></ul><li>Ensure full compliance with relevant accounting standards and regulatory requirements</li><li>Oversee Payroll and Accounts Payable functions, ensuring processes are accurate, efficient, and compliant</li><li>Support and guide the Financial Accountant, providing technical oversight and development</li><li>Mentor, coach, and develop a team of three, fostering a high-performance and collaborative culture</li><li>Partner with internal stakeholders to provide technical accounting advice and insights</li><li>Assist with audit processes, including preparation of supporting documentation and liaison with external auditors</li><li>Drive continuous improvement across finance processes, systems, and internal controls</li><li>Support budgeting, forecasting, and ad hoc financial analysis as required</li></ul><p> </p><p><strong>About You</strong></p><ul><li>CA or CPA qualified</li><li>Proven experience in a Senior Financial Accountant or similar role</li><li>Strong technical expertise across deferred revenue, lease accounting, and revenue recognition</li><li>Deep understanding of accounting standards and compliance frameworks</li><li>Industry experience within healthcare, medical research, education, or similar is essential</li><li>Demonstrated experience managing full month-end processes in complex environments</li><li>Experience mentoring or managing junior team members (Payroll, AP, or Accountants)</li><li>Experience with large ERP systems such as Microsoft Dynamics 365 or SAP is highly regarded</li><li>Strong attention to detail with excellent communication and stakeholder management skills</li></ul><p> </p><p><strong>Why Apply?</strong></p><ul><li>Join a purpose-driven organisation making a genuine impact</li><li>Supportive leadership and collaborative team culture</li><li>Opportunity to step into a leadership role while remaining technically hands-on</li><li>Flexible hybrid working model</li><li>Clear pathway for career progression as the organisation continues to grow</li></ul><p> </p><p>For more information or a confidential discussion, please reach out to Brad Rosser at [email protected].</p><p> </p><p>Reference Number: 06800-0013408874</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJhZC5Sb3NzZXIuODk5NjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-25T23:30:03Z
Cyber Security Consultant | Mid-Sized Firm
  • Sydney, New South Wales
  • remote
  • Permanent placement
  • 130000 - 160000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a mid-sized US-listed Professional Services Consulting firm who employ 5000+ staff in over 80+ office locations around the globe.</p><p>Their Cyber Security Practice are trusted advisors to CIO's, IT Leaders and C-Suite Executives across Cyber Strategy &amp; Program Services, Cloud &amp; Data Security, Digital Identity, Cyber Defence &amp; Resilience, and Cyber Risk.</p><p> </p><p><strong><em>Benefits include: </em></strong></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development &amp; training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State &amp; Federal Government, Energy, Resources etc.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to become a trusted client advisor to enterprise clients and deliver a broad range cyber security advisory engagements.</p><p>It's a client-facing role, leading &amp; directing the planning &amp; execution of various cybersecurity engagements, spanning cyber strategy, IDAM, Data Security, Cloud Security, Privacy, and Cyber Defence, Resilience &amp; Risk etc.</p><p>Responsibilities include engagement planning &amp; execution; drafting proposals; running discovery sessions; managing field work, risk assessments, support reporting, budgeting, directing/managing team members etc.</p><p>Hybrid working available.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Lead the delivery professional and high-quality consulting services to clients.</li><li>Work collaboratively with others to deliver well-designed, implemented, and governed cybersecurity strategies.</li><li>Manage cybersecurity programs and design/implement security strategies based on NIST, ISO 27001, Essential Eight, SOC2, and Zero Trust etc.</li><li>Provide advisory, expertise, and education on cybersecurity frameworks, standards, technology, and solutions.</li><li>Conduct cybersecurity reviews and identify risks.</li><li>Act as a reviewer for engagement quality on findings and client reporting.</li><li>Lead stakeholder meetings/workshops.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven Cyber Security professional with consulting experience and who is hungry to grow their career inside a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><strong><em>Required Knowledge / Skills / Experience:</em></strong></p><ul><li>Proven cyber consulting experience (or similar), leading multiple engagements.</li><li>Expertise across a broad range of cybersecurity domains e.g. Identity, Privacy, DLP, Cloud Security, Data security, Cyber Straetgy &amp; Advisory.</li><li>Background conducting cyber risk assessments.</li><li>Knowledge &amp; expertise in security frameworks such as ISO 27001, NIST, Essential Eight etc.</li><li>Relevant degree and certifications (e.g. CISA, CISM, CISSP, bachelor's degree etc).</li></ul><p><strong> </strong></p><p><strong><em>Required Soft Skills: </em></strong></p><ul><li><span style="text-decoration: underline;">Team player</span> - enjoys guiding, collaborating and knowledge sharing with other to achieve outcomes.</li><li><span style="text-decoration: underline;">Critical thinking </span>- curiosity to ask questions to determine scope and narrow down pain points.</li><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written), especially when presenting to clients.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities and contribute to a team.</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct, including when engaging with clients.</li><li>Keen to progress a career in consulting.</li></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $130,000 - $160,000 +super (+ $14-22k bonus) - depending on experience. </em></strong></p><p> </p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013421745</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ1MzYxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-04-17T05:38:37Z
Accounts Clerk - CBD
  • Sydney CBD, New South Wales
  • remote
  • Contract/Temporary
  • 40 - 45 AUD / Hourly
  • <p><strong>Description</strong></p><p>A well-established Sydney-based business is seeking a proactive and versatile Accounts Clerk / Finance Officer to join their finance team on a temporary contract, starting immediately. This role offers exposure to a broad range of finance functions, including Accounts Receivable, Accounts Payable, and general ledger support, providing an excellent opportunity for someone looking to strengthen their all-round finance experience.</p><p> </p><p><strong>The Role</strong></p><ul><li>Accounts Clerk / Finance Officer position covering end-to-end finance support across AR, AP, and general accounting</li><li>Accounts Receivable: invoicing, collections, allocation of receipts, and management of customer accounts</li><li>Accounts Payable: processing invoices, payment runs, supplier reconciliations, and resolving queries</li><li>General ledger and journal entries, ensuring accurate financial records and supporting month-end and year-end close</li><li>Assisting with reconciliations, reporting, and ad hoc financial analysis</li><li>Supporting finance team initiatives and process improvements in a collaborative environment</li><li>Working efficiently within a cloud-based ERP system to manage transactions and financial data</li><li>Providing professional communication with internal stakeholders, customers, and suppliers</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Proven experience in an Accounts Clerk, Finance Officer, or similar generalist finance role</li><li>Strong understanding of both Accounts Receivable and Accounts Payable processes</li><li>Experience with reconciliations, reporting, and month-end or year-end close activities</li><li>Proficiency in ERP systems (Oracle, MYOB, Xero, or similar)</li><li>High attention to detail, accuracy, and the ability to manage multiple priorities</li><li>Strong communication skills with a professional and proactive approach</li><li>Comfortable working independently as well as part of a team in a fast-paced environment</li><li>Flexible, adaptable, and willing to support a range of finance functions as needed</li></ul><p> </p><p>This is a fantastic opportunity for a finance professional who enjoys variety, wants to gain hands-on experience across multiple finance functions, and contribute to a busy and dynamic team.</p><p> </p><p>Reference Number: (<a href="https://rh--c.vf.force.com/apex/tempjoborderdetail?id=a1GVT000006WGRB2A4&amp;showContract=true">06800-0013407254</a>)</p><p> </p><p>This is a hybrid position.<br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z2F5bGUud2hpdGUuNTEwMjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-25T06:20:35Z
IT/OT Technology Lead | Renewable Energy
  • Sydney, New South Wales
  • remote
  • Permanent placement
  • 150000 - 160000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a highly successful and growing Australian Financial Services firm who employ 200+ staff.</p><p>Following an acquisition of several renewable energy assets, they are building out internal capability to assist in the management and integration of their IT/OT environments.</p><p>You'll operate in a fast-paced environment with minimal red tape and be empowered to make decisions to created improved order and structure.</p><p> </p><p><strong><span style="text-decoration: underline;">ROLE &amp; RESPONSIBILITIES</span></strong></p><p>As the IT/OT Technology Lead, you'll step into a newly created role to lead the management, integration, and uplift of the IT/OT environment across several energy assets.</p><p>Key elements of the role involve managing complex IT/OT integrations, ensuring SOCI compliance, support operational transitions, security uplift/remediation (incl BCP/DR, policy creation), and maintaining robust IT/OT infrastructure across all assets.</p><p>Full time in office role and occasional travel to asset sites is required.</p><p> </p><p><span style="text-decoration: underline;"><strong>KEY RESPONSIBILITIES</strong></span></p><p><strong>1. Platform Integration &amp; Transition Management - lead IT/OT integration efforts during the Transition Service Agreement (TSA) period, including</strong>:</p><ul><li>Oversee commercial negotiations &amp; new vendor onboarding (incl Asset Management, Energy Trading, SOC, AEMO infrastructure etc)</li><li>Ensuring operational readiness and fit-for-purpose design and infrastructure with new vendors.</li><li>Coordinate with internal stakeholders &amp; external vendors to finalise the TSA Exit process.</li><li>Manage the development &amp; execution of asset cutover plans, ensuring operational continuity and compliance with TSA exit timelines.</li><li>Manage the transition of data and systems, including set up of new cloud and networking infrastructure, and vendor/systems connectivity requirements.</li></ul><p><strong>2. Operational Technology (OT) Management:</strong></p><ul><li>Monitor and resolve operational technology (OT) issues, including SCADA system access, site communications, and cybersecurity vulnerabilities.</li><li>Coordinate with vendors to ensure monitoring and incident response coverage for all assets.</li><li>Lead the implementation of cybersecurity and operational upgrades for OT environments, including firewall replacements, server upgrades etc.</li><li>Ensure accurate documentation and escalation of unresolved issues while maintaining communication with asset managers and third-party vendors to track issue resolution progress.</li></ul><p><strong>3. Corporate IT/OT Support:</strong></p><ul><li>Manage the Microsoft tenancy, ensuring secure and efficient operation of all supporting infrastructure.</li><li>Oversee the deployment and maintenance of cloud-based virtual machines (VMs), databases, VPN tunnels, and other core infrastructure components required for operations.</li><li>Ensure high availability, performance, and security of systems supporting Energy Transition operations, including backup, disaster recovery, and access control.</li><li>Collaborate with internal teams and external partners to scale infrastructure in line with business growth and evolving operational needs.</li></ul><p><strong>4. Compliance and Governance:</strong></p><ul><li>Serve as the primary IT lead for SOCI compliance across critical assets (i.e. the Cyber and IT Risk Hazard domain owner).</li><li>Development of any new policies and procedures required for SOCI compliance.</li><li>Manage third-party security assessments (e.g. AESCSF SP1 assessments and network audits) to validate and enhance SOCI compliance posture.</li><li>Track and management implementation of SOCI remediation activities.</li><li>Liaise with legal advisors and internal stakeholders to ensure alignment with SOCI obligations, including risk registers and BCPs.</li></ul><p><strong>5. </strong><strong>Cybersecurity:</strong></p><ul><li>Oversee the external Security Operations Centre (SOC), ensuring 24/7 monitoring and incident response coverage across all critical energy assets.</li><li>Coordinate with cybersecurity vendors and internal teams to implement and maintain threat detection, response, and remediation capabilities.</li><li>Lead the development and enforcement of cybersecurity policies and procedures tailored to the energy sector, including OT-specific controls.</li><li>Conduct regular reviews of security posture, vulnerability assessments, and penetration testing to ensure compliance with industry standards and regulatory requirements.</li><li>Manage cybersecurity incident response plans and ensure readiness through tabletop exercises and scenario planning.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p>Suitable for an IT/OT Lead experienced with OT networks and systems within the energy sector, and a background in SOCI and AESCSF compliance. </p><p>Ideal for someone who thrives in fast-paced and busy environments where they can take initiative/ownership to create order and structure.</p><p><strong>Required:</strong></p><ul><li>Proven experience in IT and OT management within energy sector and critical infrastructure.</li><li>Strong understanding of OT networks, systems and cybersecurity.</li><li>Demonstrated experience with cloud infrastructure (Azure), tenancy management, and enterprise-grade networking (e.g. VPNs, firewalls).</li><li>Familiarity with compliance frameworks such as SOCI and AESCSF.</li><li>Excellent stakeholder engagement, vendor management, and communication skills.</li><li><em>Attitude &amp; personality:</em> self-sufficient able to take the initiative, work autonomously, and make decisions yet know when to escalate.</li><li><strong>Comfortable with a <span style="text-decoration: underline;">full time in office role</span>.</strong></li></ul><p> </p><p><strong>This is full time permanent role located in the Sydney CBD and is offering $</strong><strong>150,000 - $160,000 </strong><strong>(</strong><strong>including super) + bonus potential - depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjY4MjQyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-04-13T05:28:34Z
Tech Assurance - Consulting Manager
  • Sydney, New South Wales
  • remote
  • Permanent placement
  • 140000 - 180000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This Professional Services Consulting &amp; Technology Advisory firm employs over 5000 staff in 80+ offices around the world. </p><p>Their Technology Consulting Practice works with large Enterprise clients to become trusted advisors across Technology Strategy; Technology Governance, Risk, Compliance; Cyber Security; Digital Transformation; and Technology Assurance.</p><p> </p><p><strong><em>Benefits include: </em></strong></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development &amp; training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State &amp; Federal Government, Energy, Resources etc.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to deliver Technology Assurance engagements (cyber, cloud, data governance, privacy, ITGC, IT internal audit etc) across various enterprise clients.</p><p>You will be in a client-facing role, leading and directing the planning and execution of internal IT audit reviews for a diverse range of enterprise clients.</p><p> </p><p><strong><em>Key responsibilities include:</em></strong></p><ul><li>Identify &amp; evaluate complex technology risks and design robust approaches and testing procedures.</li><li>Lead end-to-end technology assurance internal audit reviews across a broad range of areas - cyber, cloud, data governance, privacy, ITGC, IT internal audit etc.</li><li>Act as a key reviewer for engagement quality on audit findings and client reporting.</li><li>Work with audit executives, senior management and audit committees to ensure overall client satisfaction on multiple programs of work.</li><li>Make recommendation for more effective and efficient technology controls.</li><li>Lead stakeholder meetings/workshops.</li><li>Preparation of internal audit reports based on findings.</li><li>Some business development accountabilities.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven Technology Assurance / IT Internal Audit / Tech Risk professional with consulting experience and who is hungry to grow their career inside a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><strong><em>Required Knowledge / Skills / Experience:</em></strong></p><ul><li>Proven experience leading multiple complex Tech Assurance, IT Internal Audit, and/or IT Risk Assurance engagements.</li><li>Experience delivering a broad range of assurance engagements e.g. cyber, cloud, data governance, privacy, ITGC, third-party risk management etc.</li><li>Consulting experience is essential.</li><li>Relevant tertiary education and certifications (e.g. CISA, CISM, CRISC, CISSP etc).</li><li>Strong knowledge of various tech, assurance or risk management frameworks such as NIST, ISO 27001, COBIT.</li><li>Proven experience leading and developing staff.</li></ul><p><strong> </strong></p><p><strong><em>Required Soft Skills: </em></strong></p><ul><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written), especially when presenting at Audit Committee or Senior Leadership meetings.</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct, including when having difficult client conversations (e.g. audit findings)</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Team player</span> - enjoys collaborating and knowledge sharing with other to achieve outcomes.</li><li><span style="text-decoration: underline;">Commercial mindset</span>: keen eye for identifying business problems and opportunities to solve them.</li><li>Keen to progress a career in consulting.</li></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $140,000 - $180,000 +super (including base salary and bonus) - depending on experience. </em></strong></p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013396265</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ4NjcxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-04-13T00:07:22Z
Team Assistant
  • Sydney CBD, New South Wales
  • remote
  • Contract/Temporary
  • 32 - 35 AUD / Yearly
  • <p><strong>Team Assistant - Graphic Design Company - Sydney CBD</strong></p><p> </p><p><strong>The Company</strong></p><ul><li>Innovative graphic design studio located in the Sydney CBD.</li><li>Renowned for creative visual solutions across branding, digital, and print.</li><li>Collaborative, supportive workplace with a genuine passion for design.</li><li>Modern office environment with easy access to transport</li></ul><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Manage calendars, schedule meetings, and book project reviews.</li><li>Assist in preparing presentations, proposals, and client documents.</li><li>Coordinate office events, workshops, and team activities.</li><li>Track orders, manage invoices, and liaise with suppliers.</li><li>Support onboarding and help maintain staff records.</li></ul><p><strong> </strong></p><p><strong>About You</strong></p><ul><li>Previous experience in administration or team support - creative industry exposure is a bonus.</li><li>Strong organisational abilities, juggling deadlines and priorities with ease.</li><li>Clear, confident communication skills and a positive approach to teamwork.</li><li>Proficient with MS Office (Word, Excel, PowerPoint); familiarity with Adobe Creative Suite is a plus.</li></ul><p> </p><p>Reference Number: <strong>06800-0013391850</strong></p><p>This is a hybrid <em>role </em><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjM3OTY3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-04-13T00:26:34Z
Temporary Office Manager
  • Sydney CBD, New South Wales
  • remote
  • Contract/Temporary
  • 40 - 60 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><ul><li><strong>2+ month Office Manager role</strong></li><li><strong>Leading global business </strong></li></ul><p><strong> </strong></p><p><strong>Company: </strong></p><p>This company is a leading global professional services firm who partners with organisations across a range of industries. Our client is known for its collaborative environment, focusing on delivering practical and forward-thinking solutions for clients.</p><p> </p><p><strong>The role: </strong></p><ul><li>Oversee daily office operations, ensuring a smooth, professional, and efficient workplace</li><li>Manage and support an Administrator, including training, delegation, and performance oversight</li><li>Act as the first point of contact for office-related queries, resolving issues proactively</li><li>Coordinate office facilities, suppliers, and maintenance to ensure optimal working conditions</li><li>Implement and improve administrative processes and systems to drive efficiency</li><li>Manage office budgets, expenses, and ordering of supplies</li><li>Support senior leadership with ad hoc administrative and coordination tasks</li><li>Assist with onboarding new employees, including workspace setup and inductions</li><li>Foster a positive and collaborative office culture</li></ul><p><strong> </strong></p><p><strong>About you: </strong></p><p>To be successful in this role, you will have:</p><ul><li>Proven experience in an Office Manager or senior administrative or operational role</li><li>Previous experience managing staff</li><li>Strong organisational skills with the ability to multitask and prioritise effectively</li><li>Excellent communication and interpersonal skills</li><li>Proactive, solutions-focused and task orientated individual with high attention to detail</li><li>Confident working autonomously and taking initiative</li><li>Proficiency in Microsoft Office and general business systems</li></ul><p> </p><p><strong>What's on offer: </strong></p><ul><li>Work in a leading global business </li><li>Take ownership of a varied and hands-on role</li><li>Opportunity to lead, mentor, and shape office operations</li><li>Dynamic and fast-paced workplace</li></ul><p><strong> </strong></p><p>Reference Number:<a href="https://rh--c.vf.force.com/a1GVT000006X5Th">06800-0013408103</a></p><p> </p><p>This is an in office position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjcxMzc0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-03-25T06:02:13Z
Desktop Support Engineer (Education/Mac Exp)
  • McMahons Point, New South Wales
  • remote
  • Contract/Temporary
  • 40.28 - 42 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is partnering up with a dynamic, well-regarded professional environment to hire a Desktop Support Engineer who enjoys hands-on IT problem-solving. Initially this role will be a <em>2-3-month contract role.</em> You'll be working in a collaborative, fast-paced team supporting staff and students across Mac and Windows environments, with a strong opportunity to transition into a long-term or permanent role.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Provide hands-on Level 1/2 IT support across Mac and Windows environments. Key responsibilities include troubleshooting hardware and software issues, supporting Microsoft 365, managing user accounts, and assisting with device setup and onboarding/offboarding. Fully on-site role.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>3-5 years' IT Helpdesk/Desktop Support experience</li><li>Strong Mac support experience (essential)</li><li>Education industry background (highly regarded)</li><li>Confident troubleshooting across hardware, software, and network issues</li><li>Excellent communication skills to support non-technical users</li><li>Available for a 2-3-month contract with a view to extend - 5 days on-site</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013413346</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy44NTk3NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-04-07T07:09:56Z
EUC Engineer | South West Sydney
  • Liverpool, New South Wales
  • remote
  • Permanent placement
  • 100000 - 110000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a well-known and recognisable global provider of heavy equipment solutions.</p><ul><li>National presence with 1000+ staff across Australia.</li><li>Friendly, close-knit, tenured, and relaxed Sydney-based IT team. </li><li>Paid certifications.</li><li>South Western Sydney office location with free onsite parking.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>End User Computing (EUC) Engineer position responsible for the maintenance &amp; management of the SOE, endpoint management tools, software deployments, application packaging, and Desktop applications.</p><p>Mixture of projects, escalations, and BAU maintenance.</p><p>Full time in office + occasional travel for site visits.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Configure, administer, maintain, and support Intune + Microsoft Configuration Manager (SCCM).</li><li>Application packaging &amp; software deployments</li><li>Troubleshoot &amp; resolve application deployment issues.</li><li>SOE ownership.</li><li>OS and application patching.</li><li>PowerShell scripting for SOE and application deployments</li><li>Identify and implement process improvements for software &amp; SOE deployments</li><li>Project involvement - including Win 10 - Win 11 migration, Win 11 fleet update via Intune (BIOS, patching, drivers) etc </li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED SKILLS, EXPERIENCE, AND PERSONAL QUALITIES</span></strong></p><p>Suitable for an EUC Specialist, with Intune and Microsoft Configuration Manager (SCCM) experience inside mid-large-sized environments.</p><p>You'll need excellent communication and comprehension skills; a friendly and laidback personality with a sense of humility; and display logical problem solving &amp; troubleshooting skills.</p><p>Ideal for someone with a 'techy mind' who has proactively taken the initiative for self-study / upskilling.</p><p> </p><p>The following skills / knowledge / experience is required:</p><ul><li>Hands-on experience configuring, administering &amp; maintaining Intune &amp; Microsoft Configuration Manager (SCCM).</li><li>Extensive background in Microsoft Desktop technologies (Windows 10/11, Active Directory, Group Policy, WSUS, Azure &amp; Entra ID etc)</li><li>Experience managing workstations and server management platforms, software &amp; patching deployments, and OS image deployment/maintenance.</li><li>Good experience in endpoint management of iOS and Android devices.</li><li>PowerShell scripting skills are beneficial.</li><li>Background inside Corporate or Managed Services environments supporting mid-large sized environments.</li><li>Strong communication skills (both verbal and written).</li><li>Friendly, laidback, and down-to-earth individual who can have a laugh!</li><li>Comfortable with a full time in office role and occasional travel for site visits.</li></ul><p> </p><p><strong>This is a full-time permanent role in South Western Sydney and is offering $100,000 - 110,000 (+ super) + bonus potential - depending on experience. </strong></p><p> </p><p>*Please note, full permanent Australian working rights (citizenship or PR) are required to be considered for this position, and successful applicants will be contacted.</p><p> </p><p>Reference Number: 06800-0013421732</p><p> </p><p>This is an on-site position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjMzNzkzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-04-17T04:09:17Z