6 results for Customer Service in Perth, Western Australia

Claims Administrator

Cannington, Western Australia
remote
Permanent placement
60000 - 65000 AUD / Yearly
<p><strong>The Company</strong></p><p>Our client is seeking a Claims Administrator to support residential and commercial repair projects across multiple Australian states and territories.</p><p>With a strong reputation for quality workmanship and customer service, this business is committed to delivering high-quality repairs and a seamless experience throughout the insurance claims process to WA customers.</p><p><strong>The Role</strong></p><p>An opportunity has become available for a Claims Administrator to play a key role in coordinating communication between insurers, policyholders, and trades.</p><p>This position will support the end-to-end administration of claims, ensuring projects remain on track, communication is timely, documentation is accurate and compliant, and all stakeholders are kept informed.</p><p>Key responsibilities include:</p><ul><li>Setting up new claims in the project management system and tracking progress from initial report through to final invoicing</li><li>Acting as a primary point of contact for insurers, loss adjusters, and policyholders, while providing regular updates</li><li>Collating and uploading site photos, reports, and scopes of work to insurer portals</li><li>Supporting Supervisors with trade scheduling and maintaining subcontractor compliance documentation</li><li>Preparing and issuing progress claims, managing variations, and ensuring invoicing aligns with agreed insurer rates</li></ul><p><strong>Your Profile</strong></p><p>You will thrive in a fast-paced environment and bring a strong customer-first mindset. You will be organised, detail-oriented, and confident managing multiple stakeholders.</p><p>To be successful, you will ideally have:</p><ul><li>Previous experience in insurance building, restoration, or construction administration</li><li>Experience using project management systems such as Prime, End Data, insurer portals, or the ability to learn new systems quickly</li><li>Excellent written and verbal communication skills, including a professional phone manner</li><li>The ability to communicate clearly and empathetically with a wide range of stakeholders, including distressed or vulnerable customers</li><li>Strong attention to detail, with the ability to identify discrepancies early in scopes of work or compliance documents</li><li>Proven ability to manage a high volume of active files and competing priorities</li><li>Confidence handling a high volume of inbound and outbound calls, including supporting other teams with overflow calls when required</li><li>Availability and flexibility to provide team coverage when needed</li></ul><p> </p><p>If this sounds like you and the next step in your administrative career - please apply today!</p><p style="display: inline !important;"> </p><p><em>Reference Number: (</em>60090-0013440009)</p><p><strong><em> </em></strong></p><p><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuNTAyNzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-19T08:14:03Z

Infrastructure Engineer

Perth CBD, Western Australia
remote
Permanent placement
120000 - 130000 AUD / Yearly
<h4><span style="text-decoration: underline;"><strong>About the Role</strong></span></h4><h4><strong>Our client is seeking an experienced Infrastructure Engineer to join their growing technology team. This role offers a genuine blend of project delivery and operational support, with approximately 50% of your time focused on Azure Virtual Desktop (AVD) environments and cloud infrastructure projects, and 50% dedicated to supporting and maintaining customer infrastructure environments.</strong></h4><h4><strong>This is an excellent opportunity for someone who enjoys working across modern Microsoft technologies and wants to play a key role in delivering cloud-first solutions.</strong></h4><h4><span style="text-decoration: underline;">Key Responsibilities</span></h4><ul><li>Design, deploy and support Azure Virtual Desktop (AVD) environments</li><li>Manage and maintain Azure Virtual Networks (VNETs) and related Azure services</li><li>Provide infrastructure support across Windows Server, Active Directory and Microsoft 365 environments</li><li>Deliver infrastructure upgrades, migrations and cloud transformation projects</li><li>Troubleshoot and resolve complex infrastructure issues</li><li>Monitor and maintain customer environments to ensure stability and performance</li><li>Work closely with internal teams and stakeholders to deliver successful project outcomes</li><li>Create and maintain technical documentation</li><li>Contribute to continuous improvement initiatives and infrastructure best practices</li></ul><h4><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></h4><ul><li>Proven experience in an Infrastructure Engineer, Systems Engineer or similar role</li><li>Strong hands-on experience with Microsoft Azure</li><li>Experience designing, deploying and supporting Azure Virtual Desktop (AVD)</li><li>Strong understanding of Azure Virtual Networks (VNETs)</li><li>Experience administering Windows Server environments</li><li>Strong Active Directory and Group Policy experience</li><li>Experience supporting Microsoft 365 environments</li><li>Excellent troubleshooting and problem-solving skills</li><li>Strong communication skills and a customer-focused approach</li></ul><h4><strong><span style="text-decoration: underline;">Desirable Experience</span></strong></h4><ul><li>Experience using Nerdio for Azure Virtual Desktop deployment and management</li><li>Experience working within managed services or customer-facing environments</li><li>Exposure to infrastructure automation and scripting</li><li>Knowledge of Microsoft Intune and endpoint management</li></ul><h4><strong><span style="text-decoration: underline;">Certifications</span></strong></h4><h4><span style="text-decoration: underline;">The following certifications would be highly regarded:</span></h4><ul><li>Microsoft Certified: Azure Virtual Desktop Specialty (<strong>AZ-140</strong>)</li><li>Microsoft Azure certifications</li><li>Microsoft 365 certifications</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuMzcyMzguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-08T03:50:07Z

Desktop Support

Perth CBD, Western Australia
remote
Permanent placement
95000 - 105000 AUD / Yearly
<p><strong><em>IT Support Administrator<br /> Perth Metro | Full-time | $105k + Super</em></strong></p><p><em>A growing national organisation with a large and expanding presence across Perth is seeking an IT Support Administrator to join their team in a highly hands-on support and project-focused role.</em></p><p><em>This position will suit someone who enjoys variety, autonomy, and getting out on site to support users directly. You will initially be the key Perth-based technician, supporting a network of metro locations while working closely with a broader interstate IT team.</em></p><p><em>The organisation is continuing to grow through acquisition and transformation, so this role offers exposure to both day-to-day support and project work, with future leadership opportunities as the local team expands.</em></p><p><span style="text-decoration: underline;"><strong><em>The Role</em></strong></span></p><p><em>This is a varied position combining onsite support, remote troubleshooting, hardware deployment, software configuration, and integration project work.</em></p><p><em>You will be responsible for supporting end users across multiple Perth sites, resolving technical issues, assisting with outages, and helping deliver upgrades and integrations as new locations are brought into the wider business.</em></p><p><strong><em>Key responsibilities include:</em></strong></p><ul><li><em>Providing onsite and remote IT support across multiple Perth locations</em></li><li><em>Troubleshooting day-to-day technical issues, outages, and escalations</em></li><li><em>Hardware deployment, workstation refreshes, and device rollouts</em></li><li><em>Domain joining, machine configuration, and user onboarding</em></li><li><em>Supporting software installs, rebuilds, and environment reconfigurations</em></li><li><em>Assisting with integration projects for newly acquired sites</em></li><li><em>Supporting phone system and unified communications migrations</em></li><li><em>Coordinating with external vendors and telecommunications providers</em></li><li><em>Assisting with basic networking tasks, including switch installation and connectivity troubleshooting</em></li><li><em>Supporting technology modernisation and standardisation projects</em></li><li><em>Occasional interstate travel for broader team collaboration and project work</em></li></ul><p><em>Most locations operate on a mature and standardised technology stack, with senior networking and infrastructure support available when required.</em></p><p><em>Some integration projects may take place over weekends, with time off in lieu provided.</em></p><p><span style="text-decoration: underline;"><strong><em>About You</em></strong></span></p><p><em>You will be proactive, customer-focused, and comfortable working independently across multiple sites. You do not need to come from a healthcare background, although experience in healthcare, dental, or multi-site environments would be highly regarded.</em></p><p><strong><em>The ideal candidate will have:</em></strong></p><ul><li><em>Experience in onsite IT support, desktop support, or similar hands-on support roles</em></li><li><em>Strong Windows troubleshooting and end-user support skills</em></li><li><em>Experience with hardware rollouts, workstation builds, and software installs</em></li><li><em>Basic networking knowledge and confidence with physical connectivity troubleshooting</em></li><li><em>Strong customer service and stakeholder engagement skills</em></li><li><em>The ability to take ownership of issues from start to finish</em></li><li><em>Confidence working autonomously across multiple metro locations</em></li><li><em>A flexible and adaptable approach in a fast-growing environment</em></li><li><em>A current driver's licence and willingness to travel between Perth metro sites</em></li></ul><p><span style="text-decoration: underline;"><strong><em>Why Apply?</em></strong></span></p><ul><li><em>Join a mature, growing national organisation</em></li><li><em>Work across both BAU support and project delivery</em></li><li><em>Be part of ongoing acquisitions, integrations, and transformation activity</em></li><li><em>Future leadership potential as the Perth team grows</em></li><li><em>Supportive national IT team environment</em></li><li><em>Metro travel only for regular day-to-day site support</em></li><li><em>Attractive salary package of $105k + Super</em></li></ul><p><strong><em> </em></strong></p><p style="text-align: center;">This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuNDI1NjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T02:05:34Z

HR Officer

Perth CBD, Western Australia
remote
Contract/Temporary
40 - 45 AUD / Hourly
<p><strong>The Company</strong></p><p>Our client is a values-driven healthcare organisation seeking an experienced Human Resources Officer to provide high-quality HR support across a busy and service-focused environment for a <strong>4-6-month contract.</strong></p><p>This position plays a key role in delivering timely, accurate and professional HR services to managers and employees, while ensuring compliance with relevant legislation, internal policies and operational standards.</p><p><strong>The Role</strong></p><p>This role is responsible for providing comprehensive transactional and advisory HR support across a broad range of people-related matters. Key responsibilities include:</p><ul><li>Processing employee lifecycle changes including position and condition changes, parental leave, resignations, reporting line updates, costing and structural changes</li><li>Maintaining accurate and timely updates in the HR information system and ensuring relevant payroll documentation is completed and submitted on schedule</li><li>Providing advice to managers and employees on HR policies, procedures, employment conditions, entitlements, industrial agreements and legislative requirements</li><li>Assessing and processing parental leave applications in line with applicable legislation and enterprise agreements</li><li>Interpreting industrial instruments and supporting managers and employees with HR-related queries</li><li>Monitoring and actioning HR reports, distributing regular reporting and providing ad hoc data to stakeholders as required</li><li>Coordinating compliance-related administration including professional registrations, working with children checks and visa documentation</li><li>Preparing HR correspondence and documentation including confirmation letters, statements of service and employment changes</li><li>Maintaining employee files and supporting accurate HR record management</li><li>Delivering service in a professional, respectful and customer-focused manner</li></ul><p><strong>Your Profile</strong></p><p>The ideal candidate will bring:</p><ul><li>Previous experience in a high-volume HR or payroll environment</li><li>Workday & aPay experience preferred, or good general systems knowledge</li><li>Strong knowledge of HR processes, employment legislation, industrial agreements and policy interpretation</li><li>Proven ability to manage confidential information with discretion and professionalism</li><li>Excellent attention to detail and a strong commitment to service delivery</li><li>Well-developed communication, interpersonal and relationship-building skills</li><li>Strong time management, organisational and problem-solving capability</li><li>The ability to work independently while also contributing effectively within a team</li><li>A proactive approach to improving processes and supporting stakeholders</li></ul><p> </p><p>If this sounds like the next step in your HR career, apply today!</p><p> </p><p><em>Reference Number: (60090-0013440889) </em></p><p><strong><em> </em></strong></p><p><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuNzAzNDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-21T07:20:00Z

Accounts Receivable Officer

Perth CBD, Western Australia
remote
Permanent placement
75000 - 85000 AUD / Yearly
<h4><em><span style="text-decoration: underline;"><strong>Permanent Full-Time Opportunity</strong></span></em><br /><em><span style="text-decoration: underline;"> <strong>Perth CBD | Hybrid flexibility available after probation</strong></span></em></h4><p> </p><h4><strong>A well-established and growing organisation is seeking an experienced Accounts Receivable Officer to join its finance team on a permanent full-time basis.</strong></h4><h4><strong>This is an excellent opportunity to step into a stable role within a collaborative and high-performing finance function. You'll be joining a business with a strong team culture, supportive leadership, and excellent training in place.</strong></h4><h4><strong> </strong></h4><h4><span style="text-decoration: underline;"><strong>The Opportunity</strong></span></h4><h4>This is not a traditional high-volume accounts receivable role focused purely on processing or collections. This position focuses on working closely with internal stakeholders to ensure accurate contract-based invoicing and billing.</h4><h4>The role offers strong variety and will suit someone who enjoys understanding the detail behind the numbers, investigating discrepancies, and building relationships across the business.</h4><h4><strong> </strong></h4><h4><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></h4><h4>· Prepare customer invoices and credit notes in line with contractual and client requirements</h4><h4>· Review supporting documentation, rates and billing terms to ensure invoice accuracy</h4><h4>· Work closely with internal stakeholders to support project-based invoicing</h4><h4>· Support multiple billing cycles and month-end processing</h4><h4>· Complete cash receipting and payment allocations</h4><h4>· Monitor outstanding invoices and assist with collection follow-up where required</h4><h4>· Maintain accurate records across customer accounts and billing schedules</h4><h4>· Provide occasional support across related finance and project administration tasks</h4><h4><strong> </strong></h4><h4><span style="text-decoration: underline;"><strong>About You</strong></span></h4><h4>To be successful in this role, you will bring:</h4><h4>· Previous Accounts Receivable experience</h4><h4>· Strong attention to detail and a proactive approach</h4><h4>· Confidence communicating with stakeholders across finance and operations</h4><h4>· A curious and commercially minded mindset</h4><h4>· The ability to work independently and take initiative</h4><h4>· A positive, energetic approach and willingness to learn</h4><h4>· ERP system experience, ideally within a larger business environment</h4><h4> </h4><h4><span style="text-decoration: underline;"><strong>The Team & Environment</strong></span></h4><h4>You'll be joining an experienced finance team with strong leadership and established processes. Training and onboarding will be provided, making this a great opportunity for someone looking to step into a broad AR role with long-term potential.</h4><h4><strong> </strong></h4><h4><span style="text-decoration: underline;"><strong>Benefits</strong></span></h4><h4>· Permanent full-time opportunity</h4><h4>· Stable and well-supported team environment</h4><h4>· Strong onboarding and training</h4><h4>· Broad, project-focused AR role with stakeholder engagement</h4><h4>· Hybrid flexibility available after successful completion of probation</h4><h4><strong> </strong></h4><h4>If you are looking for a permanent AR opportunity that offers variety, stakeholder interaction and the chance to work within a strong finance team, we'd love to hear from you.</h4><p> </p><p><strong>How to apply:</strong></p><p>Interested in applying? We want to hear from you! Simply, send us your resume by clicking on the apply button below. Your application will be evaluated within 5 working days.</p><p><strong>Please note we will only get in touch with shortlisted applicants.</strong></p><p> </p><p>For further enquiries, please contact Jessica Shanks at Robert Half's Perth branch via email ([email protected]).</p><p>Robert Half is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p>Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perth</p><p> </p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuODcxNDIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-08T07:55:38Z

Recruitment Consultant

Perth, Western Australia
remote
Permanent placement
75000 - 90000 AUD / Yearly
<p><strong>Our Perth operations are experiencing exciting growth and we'd love for you to join us</strong></p><p>Robert Half is evolving and are actively hiring talent solution or business development consultants to join our collaborative, fun & high-performing team environment!</p><p>Are you ...</p><ul><li>A Perth based or interstate/international recruiter exploring the market?</li><li>A business development or consultative sales professional seeking a career change and the opportunity to develop and succeed in a new, people focused field?</li><li>Self-motivated, driven, collaborative, inquisitive, ethical - eager to achieve both professional and personal goals and to work with likeminded people?</li></ul><p>... If so, we'd love to speak to you.</p><p> </p><p><strong>Who we are and what we do:</strong></p><p>We are looking for new and different perspectives to expand our viewpoint and diversify our thinking. We want you to join our community and help shape the new 'us'. We've been around for 77-years and are the first and largest specialised staffing agency in the world with a 14,500-person strong workforce across 20-counties.</p><p> </p><p>Our mission is to positively change people's lives by finding them the right job and helping companies grow by recruiting the right team. We foster a positive, diverse, and inclusive work environment designed to fuel your career. We want you thrive, to feel valued and proud to be a part of our truly global organisation.</p><p> </p><p><strong>What you will do</strong>:</p><p>As a Senior Consultant you will be an integral part of the team, dedicated to providing the right talent solution for your clients. You will work as a trusted advisor, guiding both your candidates and clients through the end to end hiring experience resulting in finding the right person for the right job. You will:</p><p>* Grow your network to develop both new and existing business relationships</p><p>* Build a talent pool/candidate pipeline through a variety of channels</p><p>* Facilitate all stages of a talent solution for your customers</p><p>* Understand and analyse the market, sharing these insights with your clients and candidates</p><p> </p><p><strong>Who are you?</strong></p><p>You have a passion for what you do and desire to learn and determination to find the best outcomes for all. You are open-minded, hard-working, inquisitive and a critical thinker.</p><p>You enjoy partnering with colleagues across the business in a high performing, co-brokering environment. You are seeking to develop your professional skills in a consultative and solution orientated business.</p><p> </p><p><strong>What you will bring to the role:</strong></p><ul><li>A natural ability to build relationships and a desire to work as part of a collaborative team</li><li>An ethical mindset, an innate self-drive and an ambition to succeed and prevail even when things may not be going exactly to plan!</li><li>Articulate, succinct, confident, credible and influential in person and via phone/video</li><li>Strong desire to succeed, demonstrate determination and resilience</li><li>Strongly motivated by achieving personal and clients' financial goals</li><li>Demonstrates entrepreneurial spirit</li><li>For those that don't have experience in agency recruitment, experience with outbound sales, revenue/activity targets and customer centric functions is highly desirable</li></ul><p> </p><p><strong>What we offer you:</strong></p><p>We are proud to offer a range of wellness benefits, recognition programs and ongoing career development resources to all our employees including:</p><ul><li>Flexible salary range + uncapped commission scheme</li><li>Wellness at Work - workplace happiness is a big deal, so we provide numerous mental health support initiatives, ongoing mental health training + EAP Program for you and your close family</li><li>Industry leading learning and development programs, tailored career development & mentorship/buddy system</li><li>Constant investment in AI and the best technology to enable your success - we all use Microsoft Surface Pro Tablets, Salesforce CRM and offer RPS licenses</li><li>National rewards & recognition - the annual ANZ awards are held at Sanctuary Cove, Queensland - you'll meet your colleagues from our six offices in ANZ,</li><li>Global rewards & recognition - our annual "Reach for the Stars" ceremony for top performers is held in Las Vegas</li><li>Fun team and branch-centric events all year round - we do like to celebrate!</li><li>In-country and worldwide career mobility - your career with us is not limited to one office, many of our staff have worked across the world in more than one of Robert Half's 330-offices</li><li>Various other initiatives to make you feel included, valued, and connected to the community: Paid charity days, TIME TO GIVE charity platform, regular CSR events, progressive parental leave policies, multiple local and global Employee Network Groups (ENG's) for our diverse employee demographic</li></ul><p> </p><p><strong>Apply today:</strong></p><p>Sound good to you? If you're looking for a career, not just a job - if you're ambitious and want to be successful both personally and as part of a successful group of people across the world - we'd love to hear from you.</p><p>For more information, please visit: https://www.roberthalf.com.au/join-robert-half</p><p>Applicants must have the legal rights to work in Australia on a full-time basis.</p><p>At Robert Half, inclusion is embedded in our DNA. We celebrate unique perspectives, backgrounds, and ideas-allowing you to bring your authentic self to work while contributing to a more inclusive and innovative workplace.</p><img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci44MzQ0My4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-05-27T00:21:14Z