7 results for Customer Service in Perth, Western Australia

Customer Service - Projects

East Perth, Western Australia
remote
Contract/Temporary
37 - 40 AUD / Hourly
The CompanyGuided by a longstanding spirit of community and collaboration, our client works closely with affiliated corporations and enterprises to support its beneficiaries and uphold their interests and vision. This organisation's commitment is to ensure the wellbeing of their stakeholders, both now and for generations to come. The RoleThis is a Monday - Friday role based on-site in East Perth. This is a temporary opportunity for 3 months with the possibility to extend, we urge those immediately available with full working rights to apply.As a Customer Service Officer, you will be responsible for supporting the Project Manager with the rollout of 3-4 oncoming projects and developments.Key duties include:<ul><li>Provide frontline customer service support for multiple project rollouts, responding to incoming phone calls and managing a high volume of enquiries.</li><li>Manage a diverse range of inbound calls from stakeholders, including Indigenous Traditional Owners, with professionalism, empathy, and cultural sensitivity.</li><li>Act as a key point of contact for project-related enquiries, delivering timely, professional, and accurate information to stakeholders.</li><li>Handle administrative tasks associated with project activity, including issuing paperwork, maintaining records, and supporting general project administration.</li><li>Respond to enquiries of varying complexity, including managing challenging or emotionally charged conversations and addressing detailed questions.</li><li>Ensure all enquiries are documented, actioned, and escalated appropriately to support smooth project delivery.</li></ul> Your ProfileWe are looking for someone who demonstrates strong cultural competency, empathy, customer service and organisational abilities, capable of handling varied priorities efficiently.Excellent written communication skills are essential. The ideal candidate acts with professionalism, integrity, and discretion, and can build positive working relationships across teams.If this sounds like the next step in your customer service and administrative career - please apply today!Reference Number: (60090-0013428260) This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMjgyMDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-05T08:23:40Z

Revenue Team Leader

Perth CBD, Western Australia
remote
Permanent placement
120000 - 130000 AUD / Yearly
Revenue Team Leader-Permanent, Full-Time Robert Half is proud to partner with a leading local council in recruiting for a centrally located Revenue Team Leader position, offering full-time, permanent stability within an established financial services division. This role features convenient on-site parking and the opportunity to lead a small, close-knit team while being supported by an engaged and collaborative broader finance group. Whether you're an experienced leader searching for your next challenge or a seasoned rates professional with mentorship experience seeking an opportunity to step into formal leadership, we encourage you to apply. Our client values growth and is fully committed to providing the training and support needed for you to succeed. Key Responsibilities:<ul><li>Lead and manage all revenue, property, and rates functions with statutory compliance.</li><li>Oversee ledger balancing, reconciliations, and reporting activities.</li><li>Provide leadership and guidance to your team, ensuring exceptional customer service.</li><li>Coordinate rates modelling, valuations, concessions, and exemption processing.</li><li>Develop and improve debtor management processes for the collection and administration of rates and sundry debts.</li><li>Maintain accurate records including property data and the electoral roll.</li><li>Support audits, ensure legislative compliance, and implement process improvements.</li><li>Oversee team recruitment, development, and performance management.</li></ul> Requirements:<ul><li>Demonstrated leadership or substantial experience in rates and property revenue with mentoring/coaching responsibilities.</li><li>Strong customer service ethos and history of process improvement.</li><li>Excellent organisational, communication, and influencing skills.</li><li>Track record establishing and optimising systems, policies, and procedures.</li><li>Proficiency in debtor information and rates management systems.</li></ul> Why Apply?<ul><li>Central office location with parking provided.</li><li>Lead a friendly, collaborative team in a respected organisation.</li><li>Supported pathway for emerging leaders to step up and succeed.</li><li>Engage in continuous improvement projects with city-wide influence.</li><li>Permanent, full-time opportunity offering long-term career prospects.</li></ul> How to Apply: If you're an established leader or an experienced rates officer ready for your next step, we want to hear from you. Apply today! Please note we will only get in touch with shortlisted applicants.For further enquiries, please contact Jessica Shanks at Robert Half's Perth branch via email ([email protected]).Robert Half is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perth Reference Number: 60090-0013417909 This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuODU3OTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-21T07:38:46Z

Claims Administrator

Cannington, Western Australia
remote
Permanent placement
60000 - 65000 AUD / Yearly
The CompanyOur client is seeking a Claims Administrator to support residential and commercial repair projects across multiple Australian states and territories.With a strong reputation for quality workmanship and customer service, this business is committed to delivering high-quality repairs and a seamless experience throughout the insurance claims process to WA customers.The RoleAn opportunity has become available for a Claims Administrator to play a key role in coordinating communication between insurers, policyholders, and trades.This position will support the end-to-end administration of claims, ensuring projects remain on track, communication is timely, documentation is accurate and compliant, and all stakeholders are kept informed.Key responsibilities include:<ul><li>Setting up new claims in the project management system and tracking progress from initial report through to final invoicing</li><li>Acting as a primary point of contact for insurers, loss adjusters, and policyholders, while providing regular updates</li><li>Collating and uploading site photos, reports, and scopes of work to insurer portals</li><li>Supporting Supervisors with trade scheduling and maintaining subcontractor compliance documentation</li><li>Preparing and issuing progress claims, managing variations, and ensuring invoicing aligns with agreed insurer rates</li></ul>Your ProfileYou will thrive in a fast-paced environment and bring a strong customer-first mindset. You will be organised, detail-oriented, and confident managing multiple stakeholders.To be successful, you will ideally have:<ul><li>Previous experience in insurance building, restoration, or construction administration</li><li>Experience using project management systems such as Prime, End Data, insurer portals, or the ability to learn new systems quickly</li><li>Excellent written and verbal communication skills, including a professional phone manner</li><li>The ability to communicate clearly and empathetically with a wide range of stakeholders, including distressed or vulnerable customers</li><li>Strong attention to detail, with the ability to identify discrepancies early in scopes of work or compliance documents</li><li>Proven ability to manage a high volume of active files and competing priorities</li><li>Confidence handling a high volume of inbound and outbound calls, including supporting other teams with overflow calls when required</li><li>Availability and flexibility to provide team coverage when needed</li></ul> If this sounds like you and the next step in your administrative career - please apply today! Reference Number: (60090-0013440009) This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuNTAyNzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-19T08:14:03Z

HR Officer

Perth CBD, Western Australia
remote
Contract/Temporary
40 - 45 AUD / Hourly
The CompanyOur client is a values-driven healthcare organisation seeking an experienced Human Resources Officer to provide high-quality HR support across a busy and service-focused environment for a 4-6-month contract.This position plays a key role in delivering timely, accurate and professional HR services to managers and employees, while ensuring compliance with relevant legislation, internal policies and operational standards.The RoleThis role is responsible for providing comprehensive transactional and advisory HR support across a broad range of people-related matters. Key responsibilities include:<ul><li>Processing employee lifecycle changes including position and condition changes, parental leave, resignations, reporting line updates, costing and structural changes</li><li>Maintaining accurate and timely updates in the HR information system and ensuring relevant payroll documentation is completed and submitted on schedule</li><li>Providing advice to managers and employees on HR policies, procedures, employment conditions, entitlements, industrial agreements and legislative requirements</li><li>Assessing and processing parental leave applications in line with applicable legislation and enterprise agreements</li><li>Interpreting industrial instruments and supporting managers and employees with HR-related queries</li><li>Monitoring and actioning HR reports, distributing regular reporting and providing ad hoc data to stakeholders as required</li><li>Coordinating compliance-related administration including professional registrations, working with children checks and visa documentation</li><li>Preparing HR correspondence and documentation including confirmation letters, statements of service and employment changes</li><li>Maintaining employee files and supporting accurate HR record management</li><li>Delivering service in a professional, respectful and customer-focused manner</li></ul>Your ProfileThe ideal candidate will bring:<ul><li>Previous experience in a high-volume HR or payroll environment</li><li>Workday & aPay experience preferred, or good general systems knowledge</li><li>Strong knowledge of HR processes, employment legislation, industrial agreements and policy interpretation</li><li>Proven ability to manage confidential information with discretion and professionalism</li><li>Excellent attention to detail and a strong commitment to service delivery</li><li>Well-developed communication, interpersonal and relationship-building skills</li><li>Strong time management, organisational and problem-solving capability</li><li>The ability to work independently while also contributing effectively within a team</li><li>A proactive approach to improving processes and supporting stakeholders</li></ul> If this sounds like the next step in your HR career, apply today! Reference Number: (60090-0013440889) This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuNzAzNDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-21T07:20:00Z

Executive Assistant

East Perth, Western Australia
remote
Permanent placement
85000 - 90000 AUD / Yearly
The CompanyOur client is driven by a powerful purpose: to inspire people, enliven communities, and confront injustice. This organisation addresses the causes of vulnerability and disadvantage, stands for a just society, and supports individuals and communities to feel valued and connected. The RoleOur client is seeking an experienced administrative professional to provide high-level support to our Co-CEOs and other senior leaders. This role requires exceptional multitasking ability, flexibility, and a proactive mindset.This is a full-time role, based on-site in East Perth, from Monday to Friday, with flexible start and finish times.Key responsibilities include:<ul><li>Undertaking research and executing tasks that support Co-CEOs, the Executive Team, and Senior Leaders.</li><li>Preparing and distributing meeting agendas, taking accurate minutes, supporting Board meetings, publishing Board papers, and assisting with operational reporting requirements.</li><li>Managing diary and records for Co-CEOs, coordinating meetings, organising room bookings, and arranging catering.</li><li>Coordinating and booking travel, managing the corporate travel portal, and providing detailed itineraries.</li><li>Reconciling expense claims using organisational tools.</li><li>Developing relationships with internal and external stakeholders to ensure role outcomes.</li><li>Ensuring compliance with organisational policies, legal and regulatory obligations, and demonstrating effective risk management.</li><li>Operating in line with our organisation's values and leadership standards, with a commitment to ethical integrity.</li></ul>Your ProfileThe ideal candidate will bring:<ul><li>Highly effective verbal and written communication skills.</li><li>A strong track record of building collaborative relationships with stakeholders and colleagues.</li><li>Sophisticated time and organisational management, with strong attention to detail and the flexibility to reprioritise for urgent requests.</li><li>High levels of maturity, integrity, and the ability to maintain confidentiality.</li><li>Self-starter attitude with demonstrated initiative and the ability to work autonomously.</li><li>Respect for and experience with robust records management.</li><li>Alignment with our imaginative, respectful, compassionate, and bold values.</li></ul>If this sounds like the next step in your career and you are passionate about contributing to a more just and connected world through exemplary administrative support, please apply today! Reference Number: (60090-0013435764) This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMjA4NTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-12T02:08:27Z

Payroll Specialist

Perth CBD, Western Australia
remote
Permanent placement
100000 - 120000 AUD / Yearly
The CompanyDo you find your passion for payroll has you helping those around you better understand the importance of the payroll function? Do you love helping other payrollers to do payroll better? If you would like to join a team of enthusiastic, supportive and compassionate payroll professionals; where every week feels like all the exciting parts of your first week in the job, look no further! This exciting opportunity could be perfect to put your payroll and industrial relations expertise to the test. Gain professional development and coaching as you consult with multiple clients across a variety of industries - analysing systems, teams and processes in order to identify the best practice. The RoleDo you enjoy working in an environment where every day is different? In this dynamic role you will support multiple Payroll Teams to streamline their processes, alongside a team of highly respected professionals. Your ability to communicate with your tried and tested payroll expertise effectively with both the internal team and outside customers will really let you shine. Your Skills & Experience<ul><li>Proven experience with complex payroll processes and systems.</li><li>High level technical knowledge and versed in industrial relations from a payroll perspective.</li><li>Ability to learn new systems and analyse processes.</li><li>Remarkable attention to detail.</li><li>Exceptional communication and interpersonal skills (verbal, written and listening).</li><li>Excellent organisational and multi-tasking skills.</li></ul> About YouYour creative flair allows you to offer innovative suggestions to improve payroll processes, and to get the best result out of allocated systems. You are able to bring your existing knowledge to the table whilst collaborating with dedicated payroll officers and managers who are seeking professional assistance. Not sure if you meet the criteria? If you have payroll experience and are curious about this position but don't think you meet the requirements - apply now or use the listed contact details to email and express your interest. What's on offer? <ul><li>An outstanding opportunity to build on your experience, expand your skill set and forge ahead with your career.</li><li>The support of a hard-working and highly professional team.</li><li>Ongoing professional development in payroll, leadership and project management.</li><li>Personal branding strategy and Tech Package to get you set up for success.</li><li>A dynamic work environment where no two days are ever the same.</li><li>An employer who promotes and encourages work-life balance.</li></ul> How to apply Interested in applying? We want to hear from you! Simply, send us your resume by clicking on the apply button below. Your application will be evaluated within 4 working days.Please note we will only get in touch with shortlisted applicants. For further enquiries, please contact Jessica Shanks at Robert Half's Perth branch via email (<a href="mailto:[email protected]">[email protected]</a>). Robert Half is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perthBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuMTI2OTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-04-29T02:30:28Z

Payroll Officer

Southern Suburbs Perth, Western Australia
remote
Contract/Temporary
45.00 - 55.00 AUD / Hourly
Robert Half is currently partnering with a well-established organisation based in Kwinana to recruit an experienced Payroll Officer for a 6-9 month contract opportunity, with an immediate start required. This role will see you joining a supportive payroll team during a busy project period, with a strong focus on accurate payroll processing and employee support. The client is looking for someone who can step in confidently and hit the ground running, with prior Employment Hero experience considered essential.Key Responsibilities:<ul data-start="602" data-end="1044"><li data-start="602" data-end="676">End-to-end payroll processing across weekly and fortnightly pay cycles</li><li data-start="677" data-end="737">Managing payroll queries from employees and stakeholders</li><li data-start="738" data-end="791">Interpreting awards, EBA's and payroll legislation</li><li data-start="792" data-end="857">Processing new starters, terminations and payroll adjustments</li><li data-start="858" data-end="915">Superannuation, payroll tax and leave reconciliations</li><li data-start="916" data-end="980">Maintaining employee records and ensuring payroll compliance</li><li data-start="981" data-end="1044">Assisting with reporting and payroll-related administration</li></ul>About You:<ul data-start="1061" data-end="1420"><li data-start="1061" data-end="1125">Previous experience in a standalone or team payroll position</li><li data-start="1126" data-end="1189">Working knowledge of Employment Hero payroll systems</li><li data-start="1190" data-end="1236">Excellent attention to detail and accuracy</li><li data-start="1237" data-end="1296">Ability to manage deadlines in a fast-paced environment</li><li data-start="1297" data-end="1353">Strong communication skills and a proactive attitude</li><li data-start="1354" data-end="1420">Available to commence at short notice or immediately preferred</li></ul>What's on Offer:<ul data-start="1443" data-end="1674"><li data-start="1443" data-end="1494">6-9 month contract with potential for extension</li><li data-start="1495" data-end="1544">Supportive and collaborative team environment</li><li data-start="1545" data-end="1572">Competitive hourly rate</li><li data-start="1573" data-end="1596">Free onsite parking</li><li data-start="1597" data-end="1674">Opportunity to work for a reputable business within the industrial sector</li></ul>If you are an experienced Payroll Officer with Employment Hero experience and are available for your next contract opportunity, we would love to hear from you. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QW1iZXIuTmlja3Nvbi4yNTIxNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-07T07:13:37Z