<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a growing Brisbane-based MSP supporting enterprises across South-East Queensland. This is a fantastic opportunity for junior techs to join a structured, process-driven service desk.</p><p>Our client is seeking a structured Level 1 IT Support Analyst to manage first-touch ticket triage and initial resolution across a multi-client MSP environment. This hands-on role formalises the Level 1 function, strengthens ticket triage, and provides a pathway into Level 2 support, giving you real impact and career growth from day one.<br /><br /> While based in Brisbane, the role primarily services Gold Coast clients. It is 90% remote and 10% onsite, with weekly visits to the Brisbane office - effectively four days working from home.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact for inbound tickets and calls via phone and email</li><li>Perform triage for each ticket, logging and categorising requests through the ITSM tool</li><li>Assist with software installations, updates, and troubleshooting</li><li>Respond to and resolve tickets promptly and/or escalate accordingly</li><li>Take ownership of customer environments, providing specialist expertise and acting as an escalation point for IT Support Coordinators and Technicians</li><li>Commitment to continuous learning and staying up-to-date with emerging technologies</li><li>Provide 90% remote support and 10% onsite for Gold Coast clients</li></ul><p><strong>Requirements: </strong></p><ul><li>12-24 months experience in an MSP</li><li>Strong technical knowledge across Windows environments, Active Directory, Exchange/O365</li><li>Hands-on experience with hardware setup, troubleshooting, and peripherals</li><li>Excellent written and verbal communication, with a focus on customer service and relationship-building</li><li>Ability to work independently and collaboratively in a team environment</li><li>Strong organisational, time management, and problem-solving skills</li><li>Relevant technical qualifications and certifications; ITIL or other service management certifications are highly desirable</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><p>This role offers plenty of room for growth, with a clear pathway to progress your career. Our client is growing and actively supports continuous learning and skill development. They foster a positive culture with strong mentoring, collaboration, and a focus on helping you succeed, all while offering a 4 day WFH model!</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc2ODExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Your Opportunity </strong></p><p>You will join an established business that looks after their people. They're a business with strong culture, career development, and leadership that values the contribution that you make to their success. </p><p>They're an Australian success story with a large workforce and international locations whilst remaining proudly Brisbane based. They're innovative, have a commitment to sustainability, and are values led. </p><p>You will receive significant support from leadership in the form of mentorship and self-directed learning as well flexible start / finish.</p><p>Your role as the Credit Manager is to manage the company's credit risk by overseeing the assessment, approval, and monitoring of customer credit accounts. This role is client focused and you will be responsible for ensuring existing relationships are maintained and improved upon.</p><p><strong>Responsibilities:</strong></p><p><strong>Credit Risk Management</strong></p><ul><li>Assess and approve new customer credit applications in line with company policy.</li><li>Review existing credit limits regularly and adjust based on risk analysis and payment history.</li><li>Liaise with external credit reference agencies and insurers to inform decisions<strong>.</strong></li></ul><p><strong>Accounts Receivable Oversight:</strong></p><ul><li>Monitor the aged debtor's ledger and ensure timely collection of outstanding balances.</li></ul><ul><li>Manage complex or high-value accounts and resolve disputes or escalations.</li><li>Develop and implement strategies to reduce aged debt and improve cash flow including collection calls.</li></ul><p><strong>Team Management & Leadership:</strong></p><ul><li>Manage and mentor the Credit Controller, providing training, support, and development.</li><li>Set clear performance objectives and conduct regular reviews.</li></ul><p><strong>Process Improvement:</strong></p><ul><li>Streamline and improve credit control procedures and reporting systems.</li><li>Work closely with the sales, customer service, and finance teams to enhance credit management processes.</li><li>Ensure compliance with internal controls and company credit policies.</li></ul><p><strong>Reporting & Analysis:</strong></p><ul><li>Prepare monthly reports on aged debt, bad debt provision, and credit exposure for senior management.</li><li>Analyse trends in customer payment behaviour and recommend risk mitigation actions.</li><li>Support internal and external audits as required.</li></ul><p><strong>Stakeholder Engagement:</strong></p><ul><li>Build and maintain strong relationships with key customers to facilitate effective communication and payment.</li><li>Collaborate with the wider finance and sales teams to resolve customer queries and disputes efficiently.</li></ul><p><strong>About You</strong></p><ul><li>Minimum 3 years of Credit Management/supervisory experience.</li><li>Previous management experience of a direct report.</li><li>Intermediate Excel understanding - basic formulae understanding.</li><li>Strong understanding of credit control policies</li><li>Excellent communication with relationship building expertise</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuOTI3OTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><p>A highly respected and national mid-tier Business Services firm on the Gold Coast is seeking an experienced <strong>Senior Accountant</strong> to join its high-performing team.</p><p>This role offers strong client exposure, technical depth, and the opportunity to work closely with senior leadership in delivering high-quality accounting, tax and advisory services to a diverse SME client base.</p><p>This opportunity is ideal for a technically strong accountant who enjoys adding genuine value to clients.</p><p><strong><br />The Role - Technical Responsibilities</strong></p><ul><li>Preparation and review of <strong>financial statements</strong> in accordance with AASB standards</li><li>Preparation of <strong>Income Tax Returns</strong> (Companies, Trusts, Partnerships and Individuals)</li><li>Completion of <strong>BAS, FBT Returns, Payroll Tax and PAYG obligations</strong></li><li>Tax planning for individuals and family groups, including identification of <strong>Division 7A</strong> matters</li><li>Application of key legislation including <strong>ITAA 1936 & 1997, GST Act, FBT Act and SIS Act</strong></li><li>Preparation of tax reconciliations and compliant working papers aligned with professional standards (APES)</li><li>Analysis of financial statements, identification of risks and delivery of practical improvement strategies</li><li>Advisory support on structuring, cash flow management and management accounting matters</li><li>Educating clients on ATO and legislative changes</li><li>Managing workflow, WIP and productivity targets using practice management systems</li></ul><p><strong>About You</strong></p><ul><li>Experience at <strong>Senior level within a Business Services firm</strong></li><li>Strong technical knowledge across tax compliance and business advisory</li><li>Confident applying legislation in practical client scenarios</li><li>Proven client-facing experience and ability to manage relationships</li><li>CA/CPA qualified or working towards (preferred)</li><li>Experience with Xero and cloud-based accounting systems</li></ul><p><strong>What's On Offer</strong></p><ul><li>Broad, client-facing role with genuine responsibility</li><li>Clear progression pathway with regular performance reviews</li><li>Supportive, collaborative team environment</li><li>Competitive salary package with performance-based incentives</li><li>Excellent benefits package, including eligibility for a 9-day fortnight</li></ul><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (</em>06800-0013391738<em>.)</em></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjEwMTA1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Your Opportunity</strong></p><p>You will be joining an industry-leading company that embodies strong values, delivers quality service, and continues to grow. You will be trusted to work from home and offered flexibility with start and finish times. You'll be part of a high-functioning finance team of six based in Brisbane, supported by highly experienced and hands-on leadership.</p><p>You will be responsible for managing the Accounts Payable process predominantly and support the Accounts Receivables process as needed.</p><p>This role requires strong attention to detail, excellent organisational skills, and the ability to communicate effectively with internal teams and external clients. You will play a key role in preserving client relationships ensure payments are made in a timely fashion. </p><p><strong>Responsibilities:</strong></p><p><strong>Accounts Payable (end-to-end)</strong></p><ul><li>Manage the full Accounts Payable function from invoice receipt through to payment</li><li>Process high-volume supplier invoices accurately and in a timely manner</li><li>Manually match, code, and enter invoices in line with company policies</li><li>Manage supplier reconciliations and resolve invoice and payment discrepancies</li><li>Prepare and process weekly payment runs</li><li>Maintain supplier master data and respond to supplier queries</li></ul><p><strong>Accounts Receivable (end-to-end)</strong></p><ul><li>Manage the Accounts Receivable process including invoicing, receipts, and allocations</li><li>Monitor outstanding balances and follow up overdue accounts</li><li>Resolve billing and payment queries with clinics and external customers</li><li>Perform debtor reconciliations and support month-end close</li></ul><p><strong>General Finance & Support</strong></p><ul><li>Assist with month-end reporting and balance sheet reconciliations</li><li>Support audits and provide documentation as required</li><li>Work closely with clinic managers and operational teams to resolve finance queries</li><li>Identify opportunities for process improvement and increased efficiency</li><li>Ad-hoc finance administration and project support as required</li></ul><p><strong>Experience Required</strong></p><ul><li>Minimum of two years' experience of end to end Accounts Payable and Receivable process</li><li>Strong attention to detail with a high level of accuracy</li><li>Confident communicator with the ability to build relationships across a national business</li><li>Ideally have NetSuite experience however not mandatory</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to <strong>Dan Laker</strong> at <em>[email protected]</em>, or by pressing the <strong>Apply</strong> button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGFuLmxha2VyLjQxNjcxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Your opportunity:<br /></strong>Looking for a broad, hands-on Accountant role where you're close to operations and not stuck in a silo?</p><p>We're partnering with a privately owned business with circa $60m group turnover to recruit a newly created position.</p><p>This is a stable, growing organisation with approachable leadership, long staff tenure and a close-knit finance team. You'll have daily visibility to the Head of Finance and CFO, while working within a collaborative team of 5 locally (12 globally including offshore transactional support).</p><p><strong>What you'll do:<br /></strong>This position sits within the local finance team and provides day-to-day accounting support across a busy operational environment. You'll work closely with senior accountants, depot and warehouse stakeholders, and the offshore team to ensure transactions, reconciliations, payroll inputs and reporting are accurate and delivered on time.</p><p>What you'll be responsible for:</p><ul><li>Processing customer billing across various business activities</li><li>Managing accounts payable and receivable end to end</li><li>Performing bank, supplier, customer and general ledger reconciliations</li><li>Monitoring debtor balances and following up outstanding payments</li><li>Assisting with payroll processing including timesheets, overtime and allowances</li><li>Posting journals and contributing to month-end close</li><li>Maintaining asset registers</li><li>Processing intercompany transactions</li></ul><p><strong>About you:<br /></strong>You do not need to be a qualified accountant however you'll have a stable employment history where you can showcase outstanding skills in AP, AR, and reconciliations. </p><p>Intermediate Excel skills are required ensuring you're highly proficient in formulas, lookups and working with large datasets. You'll bring strong attention to detail, reliable accuracy and confidence managing end-to-end transactional processes.</p><p>This role will suit someone who enjoys being in the detail, partnering with operations and building a long-term future within a stable, growing business.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjI1NzYzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a well-established Brisbane-based Managed Services Provider (MSP) seeking a hands-on Projects / Infrastructure Engineer. In this role, you'll help deliver infrastructure modernisation projects across a diverse mid-market client base.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>If you enjoy working on legacy uplifts, infrastructure refreshes, and practical project delivery, this is the opportunity for you. Collaborate closely with a senior projects lead on solution design, then take ownership of delivery, working alongside an experienced engineering team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver end-to-end infrastructure projects for a range of clients</li><li>Collaborate on solution design and architecture</li><li>Provide BAU (Business as Usual) and Service Desk support as needed</li><li>Engage with clients (primarily via remote support, with periodic onsite visits within 75km)</li></ul><p><strong>Typical Project Work:</strong></p><ul><li>Windows Server migrations and upgrades</li><li>Exchange migrations</li><li>SQL Server upgrades and migrations</li><li>Firewall refreshes (EOL replacements)</li><li>General on-premises infrastructure modernisation</li></ul><p><strong>Requirements: </strong></p><ul><li>Experience within a small-to-mid-sized MSP environment</li><li>Strong hands-on project experience with:</li><ul><li>Windows Server</li><li>Active Directory</li><li>SQL Server</li><li>Networking / Firewalls</li><li>Microsoft Exchange environments</li></ul><li>Comfortable working across older estates and modernising them</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /><br /></span></strong>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjE4MzYyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Your Opportunity: </strong></p><p>You'll be joining a well-established business as part of a close-knit finance team of four who genuinely value collaboration. You'll have the tools and support you need to succeed, working closely with an experienced and approachable manager who's there to help you grow.</p><p>There's onsite parking available, plus flexibility around start and finish times to help you balance your day.</p><p>In the role, you'll support the day-to-day financial operations of the organisation, taking the lead on Accounts Payable, Accounts Receivable, and Debtors Management. You'll play a key part in keeping things accurate, compliant, and running smoothly, making sure transactions are processed correctly and on time.</p><p><strong>Responsibilities</strong></p><ul><li>Manage the end-to-end Accounts Payable (AP) process, including matching, coding, and processing weekly/fortnightly payment runs</li><li>Reconcile supplier statements and resolve any discrepancies</li><li>Maintain vendor records and ensure accurate coding to the general ledger</li><li>Manage the end-to-end Accounts Receivable (AR) process, including raising invoices, allocating payments, and reconciling customer accounts</li><li>Maintain accurate debtor ledgers and ensure timely collection of outstanding debts</li><li>Conduct regular follow-ups via phone and email</li><li>Prepare debtor ageing reports for management</li></ul><p><strong>Key Skills & Experience</strong></p><ul><li>Strong understanding of AP, AR, and debtor management processes.</li><li>High level of accuracy and attention to detail</li><li>Strong organisational and time management skills</li><li>Confident communication skills, particularly in debtor follow-up</li><li>Intermediate to advanced Microsoft Excel skills</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to <strong>Maria Saavedra</strong> at <em>[email protected]</em>, or by pressing the <strong>Apply</strong> button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuNTMxNTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
