<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Must have experience in hotel, accommodation, or hospitality settings</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>Available to work on a rotating roster between 7am and 7pm</li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship<br /> </li></ul><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Rotating roster between 7am and 7pm</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013322088BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjY4NzMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is a family-owned fleet management organisation located on St Kilda Road. With an operations team of 12, they endorse a hands on & collaborative environment with fantastic learning & development opportunities. They are continuing to grow and so require an Administration & Customer Support Officer to support their Fleet Management & Settlements teams.</p><p><strong>Please note the organisation will be moving into a new office in the CBD in July this year.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>Working across both the Fleet Management & Settlements teams, this role Is integral to the success of the business and smooth running of operations. This is a complex industry that requires the ability to grasp a variety of concepts, so a switched on and detail-oriented nature is essential. Your role will be a mix of <strong>Administration</strong>, <strong>Accounts</strong> and <strong>Customer Support.</strong></p><p>This is a <strong>temporary </strong>role commencing ASAP and for the right candidate it has the view to convert into a long term <strong>permanent </strong>position. They operate Monday-Friday, 38-hour week, <strong>2/3 days in office + 3 from home</strong> per week (once training is complete).</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your key duties will include:</p><ul><li>Processing client reimbursements and lease settlements in the system</li><li>End of lease account reconciliations</li><li>Responding to customer enquiries via phone and email, resolving any frustrations or disputes</li><li>Forwarding Payout letters to customers and responding to payout enquiries</li><li>General administrative tasks and projects wherever required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in an Administrative role - <strong>2/3 years minimum </strong></li><li>Previous experience providing exceptional Customer Service</li><li>A system and technology savvy approach</li><li>Exceptional attention to detail, initiative & adaptability</li><li>Have full working rights in Australia</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Hybrid working model offered!</li><li>Be part of a stable and growing business!</li><li>Opportunity to convert into a permanent long-term position!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> <strong>06810-0013395353</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMjc2MzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is the head group of multiple companies who specialise in FMCG who are continuing to expand their operations. They have approximately 180 employees nationally, with a head office of 80 employees in the northern suburbs of Melbourne.</p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>This role is responsible for receiving, reviewing, and processing all orders for B2B customers whilst providing excellent customer service to the businesses they assist. This is a fast-paced role with a predominantly administrative focus & phone-based support. It requires high level attention to detail and the ability to problem solve.</p><p><strong>This role is Monday-Friday, 100% office based, working 7am-3:30pm. </strong>This role is to commence <strong>ASAP</strong> on a temporary contract for 6 months minimum, with potential to convert permanent for the right candidate!<br /><br /></p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within a team of 5, some of your duties will include:</p><ul><li>Receive orders via email and the electronic system and process these in the system</li><li>Liaise between Purchasing & Warehouse regarding stocks required for outstanding orders to ensure despatch of orders within timeslots required</li><li>Create invoices to accurately reflect customer purchases</li><li>Problem solve between accounts where items may be 'out of stock'</li><li>Database management and document distribution to required teams</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><p>To be a successful candidate you <strong>must </strong>have:</p><ul><li>Previous experience in a similar end to end Administrative + Customer Service role - <strong>essential</strong></li><li>Previous experience in FMCG and working B2B - <strong>desirable</strong></li><li>Be immediately available to start!</li><li>Have full working rights in Australia</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits </span></strong></p><ul><li>Be part of a collaborative and supportive Customer Experience team!</li><li>Discounted goods from shops that stock their products!</li><li>2 additional days of wellbeing leave per year!</li><li>Full handover period offered</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013395346KB </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzk3MjUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established and values-driven organisation operating within the Not-for-Profit (NFP) sector. With a strong focus on community impact and service excellence, they play a vital role in supporting individuals and families across Australia.</p><p>Due to increased workload, they are seeking an experienced Accounts Officer to join their collaborative finance team on an immediate basis. This is an excellent opportunity to contribute to a purpose-led organisation while utilising your strong transactional accounting skills.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>An exciting opportunity has become available for a detail-oriented Claiming Officer to join a growing organisation within the NDIS industry. This role plays a key part in ensuring the accurate claiming, reconciliation, and recovery of SDA revenue in line with NDIA requirements.</p><p>Reporting into the operations function, you will be responsible for preparing and submitting SDA claims, reconciling payments, and investigating any discrepancies to ensure revenue is accurately captured and recovered. You will also maintain robust records to support compliance and audit readiness while working closely with both internal teams and external stakeholders.</p><ul><li>Preparing, submitting, and managing SDA claims in accordance with current SDA pricing arrangements and NDIA operational guidance</li><li>Ensuring claims accurately reflect participant eligibility, funding approvals, dwelling enrolment, design category, and building details</li><li>Reconciling SDA invoices against NDIA remittance advice and payment reports</li><li>Investigating rejected, reduced, or delayed claims and actively following up outstanding payments</li></ul><ul><li>Maintaining accurate and auditable records to support compliance and audit requirements</li><li>Liaising with SIL providers, support coordinators, participants, and NDIA representatives regarding SDA claims</li><li>Collaborating with internal finance, development, and asset management teams</li><li>Producing regular reports on SDA revenue performance, claim status, and recovery outcomes</li><li>Identifying trends and opportunities to improve claiming processes and outcomes</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a highly organised and detail-driven professional with strong reconciliation and problem-solving skills. You enjoy working with data, ensuring accuracy, and collaborating with stakeholders to resolve issues and improve processes.</p><p>You will bring:</p><ul><li>Experience reconciling invoices and payments, ideally within a regulated or compliance-driven environment</li></ul><ul><li>Strong attention to detail and the ability to maintain accurate financial records</li><li>Excellent written and verbal communication skills with the ability to liaise with a range of stakeholders</li><li>Strong organisational skills and the ability to manage multiple claims and follow-ups simultaneously</li></ul><p>Highly regarded but not essential:</p><ul><li>Understanding of SDA Rules, SDA Pricing Arrangements, and NDIA claiming processes</li><li>Experience using NDIA portals, payment reports, or remittance advice</li><li>Previous experience supporting audits or compliance reviews</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em><em>06810-0013401504 - ST</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjc1MzU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a large ASX-listed organisation based in the South-Eastern Suburbs. You will be working within a friendly and collaborative Credit team responsible for assisting your own portfolio of Customers. 6 month contract role, starting ASAP.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>6-month contract opportunity!</p><p>Working in a large team environment, you will work closely with the wider AR team, responsible for building strong relationships with customers and resolving queries.</p><p>Key responsibilities include:</p><ul><li>Collections calls and dealing with queries</li><li>Responsibility for building strong relationships with your Customer portfolio</li><li>Troubleshoot, action and resolve queries and any required reconciliations</li><li>Support compliance administration in line with company policies</li><li>Reduce and minimise aged debt</li><li>Assisting with reporting, reconciliations, and process improvements</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><br /> You will be a driven and upbeat person with strong business to business collections/credit experience. You will enjoy interacting with Customers, building relationships and solving problems! You will be a team player with a positive - can-do attitude and be comfortable working across a range of ERPs.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>Work in a supportive and collaborative environment with amazing Leaders</li><li>Convenient South-East location with onsite parking</li><li>Competitive base salary with opportunity to go permanent in the future</li></ul><p> </p><p><em>Reference Number: (</em><a href="https://rh--c.vf.force.com/a1GVT000006KePF">06830-0013395172</a><em>.)</em><em>CG</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4xNTEzMy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is currently seeking an experienced Service Coordinator to join their fast-paced HVAC business on a temporary basis, with a strong view to permanency. This is an immediate start full time role, ideal for someone who can step in quickly and keep operations running smoothly.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This position is heavily focused on scheduling and coordination. You'll be the central link between customers and field technicians, ensuring jobs are booked, tracked, and completed efficiently.</p><p> </p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><ul><li>Coordinating and scheduling service technicians daily</li><li>Taking incoming service calls and booking jobs</li><li>Liaising closely with technicians to manage job progress and updates</li><li>Ordering materials and parts as required</li><li>Raising work orders and invoices</li><li>Managing a high-volume inbox and responding to enquiries promptly</li><li>Keeping service operations running smoothly and on schedule</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>About You</strong></span></p><ul><li>Minimum 2 years' experience in a Service Coordinator or similar scheduling role</li><li>Experience within HVAC or a trade-based environment highly regarded</li><li>Able to work at pace and manage competing priorities</li><li>Strong communication skills, particularly when dealing with technicians</li><li>Highly organised with excellent attention to detail</li><li>Comfortable learning new systems (experience with AroFlo advantageous)</li><li>MUST be able to hit the ground running with minimal supervision</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p><em>Reference Number: 06830-0013408102</em></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uOTQzMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> Our client is a mission driven organisation seeking an HR Coordinator to support the day-to-day delivery of people and culture initiatives across the business. This is a varied role combining administration, coordination and stakeholder engagement, where you will act as a key point of contact for the office.<br /> <br /> You will play a pivotal role in supporting core HR processes, coordinating onboarding and training, maintaining compliance and HR reporting, and contributing to a positive and inclusive workplace culture. You will also identify opportunities to improve HR processes and efficiencies.<br /> <br /> This is a great opportunity for someone looking to step into a hands-on, people-facing role where you can make a real impact. This position is fully remote.<br /> <br /> <strong>The Role</strong><br /> <br /> You will be responsible for:<br /> </p><ul><li>Managing the HR inbox and responding to general employee and stakeholder enquiries</li><li>Coordinating onboarding, inductions and HR-related training, including bookings, tracking and renewals</li><li>Maintaining accurate employee records and HR systems, including contracts, policies and documentation</li><li>Supporting monthly HR reporting, compliance requirements and audit preparation</li><li>Assisting with HR processes across the employee lifecycle, including starters, movers and leavers</li><li>Supporting employee relations matters by coordinating meetings, documentation and follow-up actions</li><li>Coordinating workplace initiatives such as engagement activities, wellbeing programs and internal communications</li><li>Maintaining HR policies, procedures and intranet content to ensure accuracy and accessibility</li><li>Supporting people and culture initiatives, including scheduling meetings and preparing agendas and minutes</li></ul><p><strong>Your Profile</strong><br /> </p><ul><li>2+ years' experience in an HR, people operations or similar administrative role</li><li>Experience with using Employment Hero</li><li>Confident communicator with the ability to engage stakeholders at all levels of the business</li><li>Solid understanding of core HR processes across the employee lifecycle, including onboarding, compliance and HR systems</li><li>Highly organised, with the ability to manage multiple priorities in a fast-paced environment</li><li>Proactive and solutions-focused, with a continuous improvement mindset</li><li>Approachable and professional, comfortable acting as a key point of contact for HR within the office</li><li>Strong attention to detail with a high level of accuracy across documentation and reporting</li><li>Intermediate Microsoft Office skills and experience working with HRIS and people systems</li><li>Positive, 'can-do' attitude with the ability to hit the ground running</li></ul><p><br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <em>Reference Number:<strong>06810-0013411465CS</strong></em><br /> <br /> <strong>This is a fully remote position.</strong><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS40MDA1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">Company</span></strong></p><p>Our client is looking for an experienced Receptionist to join their time on a part-time basis, 8-1 p.m. This will be a temp role starting next Wednesday for a period of 3-6 weeks.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Key responsibilities include:</p><ul><li>Answering calls and directing to relevant staff members</li><li>Responding to email correspondence</li><li>Assisting with visitors when signing in, showing them to relevant departments and people</li><li>Using Outlook and Teams to pass on messages</li><li>Assisting with basic requests for information using the internal database</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong><br /></span><br /> You will be a friendly and upbeat person with strong administration and reception experience. You will be a team player with a positive - can-do attitude and be comfortable working with a variety of different people.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>3-6 weeks, starting Wednesday 11<sup>th</sup> March</li><li>8am - 1pm</li></ul><p> </p><p><strong> </strong></p><p><strong><em>Reference Number: 06830-0013396226CG</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS41NzAwNy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
