3 results for Crm Manager in Melbourne, Victoria

Microsoft Dynamics 365 Developer

Melbourne CBD, Victoria
remote
Contract/Temporary
220000 - 250000 AUD / Yearly
Microsoft Dynamics 365 Developer | Contract | Melbourne CBD About the role This is a hands-on contract role building something from scratch. Right now, there are multiple programs running separate systems, spreadsheets and SharePoint lists to manage enquiries and track interactions. Your job is to bring all of that into one centralised, properly governed CRM solution using Dynamics 365 Customer Service and the Power Platform. It's not a complex enterprise transformation. It's a focused, well-scoped piece of work with a clear brief and a team ready to adopt what you build. What you'll actually be doing<ul><li>Designing and building a centralised case management solution in Dynamics 365 Customer Service and Dataverse</li><li>Configuring queues, case routing, workflows, business rules and forms to replace a mix of legacy tools and manual processes</li><li>Integrating with SharePoint, Outlook and other existing systems via API</li><li>Building dashboards and reporting outputs feeding into Power BI</li><li>Handling a minor data migration from SharePoint lists and Excel into the new solution</li><li> Implementing role-based security aligned to government security and compliance requirements</li><li>Writing solid technical documentation on the solution you build</li><li>Onboarding and upskilling the helpdesk team so they can actually use and maintain what you've delivered</li></ul> The stack Dynamics 365 Customer Service, Dataverse, Power Apps, Power Automate, SharePoint, Outlook, Azure What we're looking for<ul><li>Solid hands-on experience building and configuring solutions in Dynamics 365 Customer Service, not just customising what someone else set up</li><li>Strong knowledge of Dataverse, workflows, plugins and Power Platform tools</li><li>Experience designing CRM or case management solutions end to end</li><li>Comfortable with system integrations and APIs</li><li>Experience with data modelling and reporting, particularly outputs into Power BI</li><li>You understand security models, role-based access control and what compliance means in a real-world context</li><li>You can explain what you've built to non-technical people clearly and without jargon</li><li>Writing good documentation isn't an afterthought for you, it's part of the job</li><li>Microsoft certifications in Dynamics 365 or Power Platform are a bonus</li></ul> The kind of person who'll do well here You're comfortable working across technical and non-technical stakeholders. You can pick up a brief, ask the right questions, and get on with it without needing constant direction. And when you hand this over at the end of the engagement, the team actually knows how to use it.Client details provided to shortlisted candidates. To apply, send your CV and a brief note on your D365 Customer Service experience. Job Reference Number: 06810-0013454646HSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNzk1MTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-15T07:14:22Z

Test Analyst

Melbourne CBD, Victoria
remote
Permanent placement
150000 - 150000 AUD / Yearly
Test Analyst | Melbourne About the role This is a quality assurance role that actually owns something, rather than just executing a test plan someone else wrote. You'll be responsible for the test strategy and approach across an internal application portfolio, with the scope expanding once a new Dynamics 365 CRM platform goes live. Day to day, you'll be designing, executing and managing manual and functional testing, working closely with developers and product teams to understand requirements and catch issues early. You'll define what good testing looks like here and build the standards, processes and structure to support it. Over time there's room to grow the team's automation capability, but the core of this role is solid, hands-on functional testing and quality ownership. What you'll be doing<ul><li>Designing, documenting and executing manual and functional test cases for internal web applications</li><li>Working closely with developers and product teams throughout the development lifecycle to understand requirements and surface testing needs early</li><li>Extending testing into the Dynamics 365 CRM platform once live, covering functional, regression and integration testing</li><li>Owning quality gates and release readiness, including go/no-go decision input based on risk</li><li>Establishing and documenting testing standards, processes and defect management workflows</li><li>Acting as the quality assurance point of contact for the team, mentoring others in good testing practice</li><li>Contributing to and growing the team's test automation capability over time</li></ul> What you'll bring<ul><li>Solid hands-on experience designing and executing manual and functional test cases</li><li>Experience testing modern web applications, ideally single-page apps built in Vue.js or a comparable framework</li><li>Comfortable with SQL for test data preparation and validation</li><li>A track record of owning a testing function, not just contributing to one, including setting standards and structured testing approaches</li><li>Strong communication skills, you can explain test results and quality risk clearly to both technical and non-technical stakeholders</li><li>Exposure to automation tools such as Leapwork, Playwright, Cypress or Selenium is a nice to have, but not essential</li><li>Dynamics 365 testing experience is highly regarded</li></ul> Experience and qualifications<ul><li>Minimum 7 years in software testing or quality assurance, including experience leading or owning testing activities</li><li>Tertiary qualification in Information Systems, Computer Science or equivalent industry experience</li><li>A recognised testing certification such as ISTQB or CSTE is well regarded</li></ul> Why this one's worth a look This is a well-established, mission-driven organisation with a genuine sense of purpose behind the work. You'll have real autonomy to build the testing function the way you think it should work, rather than inheriting someone else's approach, and a clear path to grow your remit as the application portfolio expands. Full details on the organisation provided to shortlisted candidates. To apply, send through your CV along with a short note on your experience building or owning a testing function. Job Reference Number: 06810-0013456246HSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuMjE3OTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-17T08:19:28Z

TEMP TO PERM | Marketing & Events Assistant | Immediate Start!

Melbourne CBD, Victoria
remote
Contract/Temporary
35 - 38 AUD / Hourly
The CompanyOur client is a global production and distribution business operating across international markets. They offer a unique opportunity to gain exposure across marketing, events, and commercial operations within a dynamic and growing environment.This is a temporary role with an immediate start and a strong view to go permanent, with a full-time equivalent salary of $70K + super. The RoleThis is a broad and hands-on position supporting the commercial team, with a key focus on marketing, events, and communications.Within this role you will be responsible for:<ul><li>Assisting with industry events, trade shows, and customer activations</li><li>Supporting social media activity and marketing communications</li><li>Assisting with internal communications across the business</li><li>Liaising with distributors and supporting customer-related requests</li><li>Preparing marketing collateral and coordinating branded materials</li><li>Managing logistics for events, including merchandise and resources</li><li>Maintaining accurate records and supporting CRM activity</li><li>Providing general administrative and office coordination support</li></ul> Your ProfileWe are looking for an enthusiastic and adaptable individual who is eager to build their career within a fast-paced and collaborative environment.You will bring:<ul><li>1-3 years' experience in administration, customer service, marketing, or events</li><li>Strong communication skills, both written and verbal</li><li>A proactive and organised approach, with the ability to manage competing priorities</li><li>Confidence engaging with internal and external stakeholders</li><li>A positive, can-do attitude and willingness to learn</li><li>Proficiency in Microsoft Office Suite</li><li>Exposure to Canva or similar design tools (highly regarded)</li><li>Exposure to social media, marketing tools, or events (highly regarded)</li><li>Full working rights (Australian Citizen or Permanent Resident) are required.</li></ul> This is an ideal opportunity for someone looking to step into a broad, career-building role with genuine development potential. Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013428277BS <h4>This role offers a hybrid working arrangement, with 4 days in the office and 1 day from home following the initial training period.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjExNTk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-09T23:03:31Z