<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a global shipping company specialising in container transport transportation and logistics services They offer a growth-focused work environment and a fantastic opportunity to join a well-respected company at the forefront of its field.<br /><br /></p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Working within an office of 350, you will be providing exceptional support to incoming customer calls, managing the customer service inbox and support day to day office operations and administrative functions. Assisting with an office relocation.</p><p>They operate Monday-Friday, full time on site from 9am-5pm.<br /><br /></p><p><strong><span style="text-decoration: underline;">Duties:</span></strong></p><p>Reporting to the Officer Manager, some of your duties will include:</p><ul><li>Maintaining office supplies and supporting day to day office operations</li><li>Coordinating communications between departments</li><li>Communicating with Customers to answer questions that come through the switchboard</li><li>Organise, file, and scan documents to maintain accurate records<br /><br /></li></ul><p><strong><span style="text-decoration: underline;">Skills & Experience </span></strong></p><p>To be a successful candidate you must have:</p><ul><li>Previous experience in customer service and/or administration, one year minimum.</li><li>Filing and scanning documents</li><li>Maintain a positive, professional attitude to ensure customer satisfaction</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em><em>06810-0013293946CS</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS4wMTkyMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a NFP organisation within the healthcare space.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Within this role you will be responsible for:</p><ul><li>Providing general administrative support to the team</li><li>Managing email inbox and respond to enquiries promptly</li><li>Answering inbound and making outbound calls to assist with general queries</li><li>Liaising with third-party suppliers and service providers</li><li>Updating and maintaining website content and information</li><li>Monitoring and maintaining stock levels, including order coordination</li><li>Assisting with sending bulk emails and mail merges</li><li>Supporting day-to-day business operations as a team assistant</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful in this role, you will bring:</p><ul><li>2+ years' experience in an administration or team support role</li><li>Strong communication skills, both written and verbal</li><li>Excellent attention to detail with a highly organised approach</li><li>Ability to learn quickly and adapt to new systems</li><li>Confidence working autonomously as well as collaboratively within a team</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook)</li><li>Experience in performing mail merges via Word (essential)</li><li>Shopify or e-commerce platform experience (desirable)</li><li>Availability to commit to the full 4-month contract, including over the Christmas period</li><li>Flexibility to work in a hybrid model (1 day from home per week once fully trained)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: 06810-0013300073BS</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjU0NDgzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About the Company & the Role</span></strong></p><p>Join this incredible Melbourne founded financial services company where your hard work will be noticed! Working in a small team you will provide customer service support and administration assistance to customers, Sales, Compliance and Accounts team as well as the wider business from time to time.</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><ul><li>Act as the first point of contact for incoming calls, providing after sales support to customers</li><li>Manage shared email inboxes efficiently, ensuring all queries are addressed and actioned in a timely manner.</li><li>Deliver broad administrative assistance across Sales, Finance, Compliance, and other business functions.</li><li>Maintain effective working relationships with customers, colleagues, and external partners to ensure smooth operations.</li><li>Contribute to the continuous improvement of administrative, sales, and operational processes.</li><li>Support day-to-day office and business activities, including ad hoc tasks as required.</li><li>Ensure compliance with privacy regulations and relevant government policies in all activities.</li><li>Support other states on State based public holidays on a roster basis.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>2+ years of experience in customer service, call centre, sales support, administration or team assistant roles.</li><li>Strong phone etiquette and excellent verbal and written communication skills.</li><li>Proficiency in data processing and Microsoft Office Suite, including Word and Excel.</li><li>Experience in customer service and/or stakeholder management.</li><li>Intermediate numerical and mathematical skills.</li><li>Ability to work collaboratively in a team and manage multiple priorities effectively.</li><li>Exceptional attention to detail and accuracy.</li><li>Strong problem-solving ability, with a proactive approach to resolving issues and streamlining processes.</li><li>Please note this is a permanent role and only available to Australian citizens or permanent residents.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Close-knit and friendly team with a down-to-earth, approachable atmosphere.</li><li>Professional environment with a supportive vibe where everyone gets to know each other.</li><li>Regular team lunches and access to a staff breakout room stocked with drinks and snacks.</li><li>Birthday leave to celebrate your special day.</li><li>Hybrid Work from home and office after training is completed, minimum 2 days in the office required.</li><li>Loyalty rewards program for long-term employees</li><li>Health & Wellbeing programs</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013254019BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjUzMjExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
