<p><strong>The Company</strong></p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</p><p> </p><p><strong>Apply Now</strong></p><p>Please submit your resume to be considered for this role. </p><p> </p><p><strong>Job Ref: 06810-0013389891AS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTUxMzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the Western suburbs of Melbourne whose focus is to deliver excellent service to their customer base with top level technical solutions.</p><p><strong>The Role</strong></p><p>You will primarily provide Level 1/2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Installation of networking devices on-site</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Project assistance</li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>Due to the travel required as part of this role applicants will need their own vehicle and driver's licence. Mileage will be additionally compensated.</p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013382495TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDg5NTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic opportunity to join a national IT managed service provider with a strong focus on customer service, which has meant their client base remains loyal and returns to them time and time again.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will primarily provide L2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (EntraID, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Onsite client visits (car and drivers' licence are needed)</li><li>Assist with project tasks. </li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Server knowledge</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p>Job Reference No: 06810-0013390530TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzk3MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><strong>06810-0013386592-TW</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDQxNjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
