<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is currently seeking an experienced Service Coordinator to join their fast-paced HVAC business on a temporary basis, with a strong view to permanency. This is an immediate start full time role, ideal for someone who can step in quickly and keep operations running smoothly.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This position is heavily focused on scheduling and coordination. You'll be the central link between customers and field technicians, ensuring jobs are booked, tracked, and completed efficiently.</p><p> </p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><ul><li>Coordinating and scheduling service technicians daily</li><li>Taking incoming service calls and booking jobs</li><li>Liaising closely with technicians to manage job progress and updates</li><li>Ordering materials and parts as required</li><li>Raising work orders and invoices</li><li>Managing a high-volume inbox and responding to enquiries promptly</li><li>Keeping service operations running smoothly and on schedule</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>About You</strong></span></p><ul><li>Minimum 2 years' experience in a Service Coordinator or similar scheduling role</li><li>Experience within HVAC or a trade-based environment highly regarded</li><li>Able to work at pace and manage competing priorities</li><li>Strong communication skills, particularly when dealing with technicians</li><li>Highly organised with excellent attention to detail</li><li>Comfortable learning new systems (experience with AroFlo advantageous)</li><li>MUST be able to hit the ground running with minimal supervision</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p><em>Reference Number: 06830-0013408102</em></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uOTQzMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>We're inviting you to register now if you are a motivated, immediately available, proactive and efficient Administration Professional. We recruit for various roles across the Southeastern & Eastern Suburbs of Melbourne.</p><p>Could you start tomorrow?</p><p>Do you come with a remarkable knack for managing sales/purchase orders, handling inbound and outbound calls & emails, and expertise in end-to-end stakeholder management? If yes, then apply now!</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities:</span></strong></p><ul><li>Process sales/ purchase orders, ensuring attention to detail and accurate data completion.</li><li>Handle incoming and outgoing calls, consulting professionally to queries and concerns.</li><li>Manage email communication in a shared inbox.</li><li>Exercise skilled stakeholder management, maintaining robust communication and relationships.</li><li>Navigate CRM & ERP systems proficiently, ensuring accurate data entry and management.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Minimum Requirements:</span></strong></p><ul><li>A minimum of 2 years of experience in the administration field.</li><li>Prior experience in customer service and stakeholder management.</li><li>Track record in efficiently handling telephone and email communication.</li><li>Proven proficiency in MS Excel, CRM & ERP Systems.</li><li>Excellent written and verbal communication skills.</li><li>Reliable and trustworthy.</li></ul><p>If you are keen to take the next step in your career and have the necessary skills and credentials, we want to hear from you!</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information on current roles contact Hollie on 03 9239 8116.</p><p> </p><p><strong>Job Reference No:</strong></p><table><tbody><tr id="tr_jobref"><td>06830-0013042013</td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNzkzMjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Are you an experienced Customer Service professional looking to join a global leader in the automotive technology and manufacturing space? We are partnering with a well-established organisation seeking a dedicated and proactive Customer Service Officer to join their team based near Croydon.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Customer Service Manager, you will play a key role in ensuring seamless order processing, customer satisfaction, and operational efficiency across the business.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage end-to-end order processing including quotes, orders, credits, and returns</li><li>Track and trace shipments while liaising with freight forwarders and coordinating deliveries</li><li>Collaborate with Sales and Accounts to resolve customer queries and ensure accurate product availability</li><li>Build and maintain strong relationships with customers and suppliers</li><li>Monitor workflows, inventory, and back-orders to meet service levels and KPI targets</li><li>Maintain accurate data, reporting, and support continuous improvement initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Minimum 3 years' experience in a similar Customer Service / Customer Support role</li><li>Strong communication and stakeholder management skills</li><li>High attention to detail with excellent organisational ability</li><li>Experience working with freight, logistics, or supply chain processes (highly regarded)</li><li>Ability to multitask and adapt in a dynamic environment</li><li>Proactive mindset with a focus on continuous improvement</li><li>Ideally you will be locally based in the Outer Eastern suburbs of Melbourne</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p><em>Reference Number: 06830-0013419478</em></p><h4><strong>This is an </strong>ONSITE to HYBRID once trained <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNTU5OTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
