<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is currently seeking an experienced Service Coordinator to join their fast-paced HVAC business on a temporary basis, with a strong view to permanency. This is an immediate start full time role, ideal for someone who can step in quickly and keep operations running smoothly.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This position is heavily focused on scheduling and coordination. You'll be the central link between customers and field technicians, ensuring jobs are booked, tracked, and completed efficiently.</p><p> </p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><ul><li>Coordinating and scheduling service technicians daily</li><li>Taking incoming service calls and booking jobs</li><li>Liaising closely with technicians to manage job progress and updates</li><li>Ordering materials and parts as required</li><li>Raising work orders and invoices</li><li>Managing a high-volume inbox and responding to enquiries promptly</li><li>Keeping service operations running smoothly and on schedule</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>About You</strong></span></p><ul><li>Minimum 2 years' experience in a Service Coordinator or similar scheduling role</li><li>Experience within HVAC or a trade-based environment highly regarded</li><li>Able to work at pace and manage competing priorities</li><li>Strong communication skills, particularly when dealing with technicians</li><li>Highly organised with excellent attention to detail</li><li>Comfortable learning new systems (experience with AroFlo advantageous)</li><li>MUST be able to hit the ground running with minimal supervision</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p><em>Reference Number: 06830-0013408102</em></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uOTQzMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> Our client is a mission driven organisation seeking an HR Coordinator to support the day-to-day delivery of people and culture initiatives across the business. This is a varied role combining administration, coordination and stakeholder engagement, where you will act as a key point of contact for the office.<br /> <br /> You will play a pivotal role in supporting core HR processes, coordinating onboarding and training, maintaining compliance and HR reporting, and contributing to a positive and inclusive workplace culture. You will also identify opportunities to improve HR processes and efficiencies.<br /> <br /> This is a great opportunity for someone looking to step into a hands-on, people-facing role where you can make a real impact. This position is fully remote.<br /> <br /> <strong>The Role</strong><br /> <br /> You will be responsible for:<br /> </p><ul><li>Managing the HR inbox and responding to general employee and stakeholder enquiries</li><li>Coordinating onboarding, inductions and HR-related training, including bookings, tracking and renewals</li><li>Maintaining accurate employee records and HR systems, including contracts, policies and documentation</li><li>Supporting monthly HR reporting, compliance requirements and audit preparation</li><li>Assisting with HR processes across the employee lifecycle, including starters, movers and leavers</li><li>Supporting employee relations matters by coordinating meetings, documentation and follow-up actions</li><li>Coordinating workplace initiatives such as engagement activities, wellbeing programs and internal communications</li><li>Maintaining HR policies, procedures and intranet content to ensure accuracy and accessibility</li><li>Supporting people and culture initiatives, including scheduling meetings and preparing agendas and minutes</li></ul><p><strong>Your Profile</strong><br /> </p><ul><li>2+ years' experience in an HR, people operations or similar administrative role</li><li>Experience with using Employment Hero</li><li>Confident communicator with the ability to engage stakeholders at all levels of the business</li><li>Solid understanding of core HR processes across the employee lifecycle, including onboarding, compliance and HR systems</li><li>Highly organised, with the ability to manage multiple priorities in a fast-paced environment</li><li>Proactive and solutions-focused, with a continuous improvement mindset</li><li>Approachable and professional, comfortable acting as a key point of contact for HR within the office</li><li>Strong attention to detail with a high level of accuracy across documentation and reporting</li><li>Intermediate Microsoft Office skills and experience working with HRIS and people systems</li><li>Positive, 'can-do' attitude with the ability to hit the ground running</li></ul><p><br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <em>Reference Number:<strong>06810-0013411465CS</strong></em><br /> <br /> <strong>This is a fully remote position.</strong><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS40MDA1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a manufacturing organisation going through a rapid growth and expansion phase. They are looking for a proactive go-getter who can support the teams and wants to progress in the company long term.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Reporting to the Service Operations Manager, this is a multi-faceted role where you will provide support across Administration, Purchasing and Office & Workshop Coordination. This role is perfect for someone who enjoys variety, takes initiative, and isn't afraid to roll up their sleeves to make things happen.</p><p>Within an office of 17 which will continue to expand, this is a fantastic opportunity to develop your skillset in a variety of areas and shape a career in an area that interests you most (e.g. Office Management, Purchasing, HR, etc.).</p><p>They are flexible on start time, ranging from 6:30am-8am, completing a 38-hour week. Please note they are <strong>100% office based.</strong></p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><ul><li>General administrative tasks as required - database management, uploading documentation and data entry</li><li>Processing purchase orders and invoices</li><li>Supporting HR with onboarding activities</li><li>Being the go-to person across the office for stock & inventory management, reporting facilities issues and event management</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><ul><li>Previous experience in a broad Administrative role - <strong>essential, 2 years minimum</strong></li><li>Previous experience within a blue-collar environment - <strong>essential </strong>(manufacturing industry experience is desirable)</li><li>Proficient with MS Office - <strong>essential </strong></li><li>Previous experience with Salesforce and/or SAP - <strong>desirable </strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number</em>: 06810-0013399885KB</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzY5NDcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company & The Role</span></strong></p><p>Our client is a non-profit organisation within the membership body sector and are seeking an experienced Events Coordinator. In this role, you will play a key part in coordinating and delivering a diverse range of events across the organisation's calendar.</p><p>You will use your organisation, time-management and communication skills to work effectively with internal and external stakeholders, ensuring deadlines are completed on time and the desired outcomes of the event are achieved. You will work closely with the wider Events team and be a valued team-player, delivering smooth-running events to an excellent standard. You will be working a mix of large-scale conferences, to bespoke workshops.</p><p>To be successful, you will have at least three years' experience in the corporate events sector. This is a permanent, full-time opportunity.</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Coordinate and maintain the organisation's rolling events calendar, ensuring all events are scheduled and promoted in a timely manner.</li><li>Source and secure suitable venues, speakers, and sponsors, negotiating agreements within budget guidelines.</li><li>Manage end-to-end event logistics, including venue setup, audiovisual coordination, catering, and the seamless delivery of online webinars and livestreams.</li><li>Liaise with presenters to organise travel, accommodation, and presentation materials, ensuring they are fully prepared for each event.</li><li>Develop event registration pages, manage attendee bookings, and oversee on-the-day registrations and housekeeping.</li><li>Provide on-site and online event support, proactively troubleshooting and resolving issues as they arise.</li><li>Monitor event budgets, prepare profit and loss statements, and track financial performance to ensure viability.</li><li>Create post-event surveys, collate and analyse attendee feedback, and prepare reports on ROI, successes, and areas for improvement.</li><li>Maintain a database of speakers, presenters, and potential event topics to ensure consistency and variety across the program.</li><li>Assist in the delivery of a diverse program, from large-scale conferences and multi-day events to smaller, bespoke workshops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Background</span></strong></p><p>To be successful in this role you will:</p><ul><li>Have at least three years' experience working in a corporate events or conference coordination role.</li><li>Bring proven experience coordinating large-scale corporate events, conferences and professional development programs.</li><li>Demonstrate experience managing the end-to-end setup of events, from initial planning through to on-site delivery.</li><li>Have the ability to develop and structure event programs, including coordinating agendas, sessions and timelines.</li><li>Be confident liaising with speakers and presenters, managing communications, briefing materials and scheduling.</li><li>Possess strong technical skills and the confidence to troubleshoot issues during webinars or online events.</li><li>Have strong Excel skills, with experience using event management systems such as Cvent considered highly desirable.</li><li>Be a confident, affable communicator with excellent written and verbal communication skills.</li><li>Be comfortable with occasional travel and attending events outside standard business hours when required.</li><li>Be an Australian citizen or permanent resident with full working rights.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: </em>06810-0013403340BS</strong></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjAzNjEyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company & The Role</strong><br /> <br /> Our client is a non-profit organisation within the membership body sector and are seeking an experienced Events Coordinator. In this role, you will play a key part in coordinating and delivering a diverse range of events across the organisation's calendar.<br /> <br /> You will use your organisation, time-management and communication skills to work effectively with internal and external stakeholders, ensuring deadlines are completed on time and the desired outcomes of the event are achieved. You will work closely with the wider Events team and be a valued team-player, delivering smooth-running events to an excellent standard. You will be working a mix of large-scale conferences, to bespoke workshops.<br /> <br /> To be successful, you will have at least three years' experience in the corporate events sector. This is a permanent, full-time opportunity.<br /> <br /> <br /> <br /> <strong>Key Responsibilities</strong><br /> </p><ul><li>Coordinate and maintain the organisation's rolling events calendar, ensuring all events are scheduled and promoted in a timely manner.</li><li>Source and secure suitable venues, speakers, and sponsors, negotiating agreements within budget guidelines.</li><li>Manage end-to-end event logistics, including venue setup, audiovisual coordination, catering, and the seamless delivery of online webinars and livestreams.</li><li>Liaise with presenters to organise travel, accommodation, and presentation materials, ensuring they are fully prepared for each event.</li><li>Develop event registration pages, manage attendee bookings, and oversee on-the-day registrations and housekeeping.</li><li>Provide on-site and online event support, proactively troubleshooting and resolving issues as they arise.</li><li>Monitor event budgets, prepare profit and loss statements, and track financial performance to ensure viability.</li><li>Create post-event surveys, collate and analyse attendee feedback, and prepare reports on ROI, successes, and areas for improvement.</li><li>Maintain a database of speakers, presenters, and potential event topics to ensure consistency and variety across the program.</li><li>Assist in the delivery of a diverse program, from large-scale conferences and multi-day events to smaller, bespoke workshops.</li></ul><p><br /> <br /> <strong>Your Background</strong><br /> <br /> To be successful in this role you will:<br /> </p><ul><li>Have at least three years' experience working in a corporate events or conference coordination role.</li><li>Bring proven experience coordinating large-scale corporate events, conferences and professional development programs.</li><li>Demonstrate experience managing the end-to-end setup of events, from initial planning through to on-site delivery.</li><li>Have the ability to develop and structure event programs, including coordinating agendas, sessions and timelines.</li><li>Be confident liaising with speakers and presenters, managing communications, briefing materials and scheduling.</li><li>Possess strong technical skills and the confidence to troubleshoot issues during webinars or online events.</li><li>Have strong Excel skills, with experience using event management systems such as Cvent considered highly desirable.</li><li>Be a confident, affable communicator with excellent written and verbal communication skills.</li><li>Be comfortable with occasional travel and attending events outside standard business hours when required.</li><li>Be an Australian citizen or permanent resident with full working rights.</li></ul><p><br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <em>Reference Number: </em>06810-0013336838BS<br /> <br /> <br /> <br /> <strong>This is a hybrid</strong> <strong>position.</strong><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjYyMzYwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a prestigious school in the inner suburbs of Melbourne.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Working within a supportive and tenured team of 5 in HR, they are looking for a true HR Generalist to join the team who is looking to utilise and enhance their existing skillset. Working closely with another HR Coordinator, you will have fantastic exposure to the whole breadth of the function and an opportunity to grow with the school.</p><p>This is a permanent role, operating Monday-Friday, 38 hour week, 4 days in office and 1 from home per week. Parking provided.</p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><ul><li>Act as the first point of contact for all incoming HR queries, providing advice on associated Awards, entitlements and obligations</li><li>End to end recruitment and selection; including candidate and hiring manager communication</li><li>Maintenance of the HR system, including tracking staffing movements and adjustments</li><li>Coordinate onboarding for new staff</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><p>To be a suitable you <strong>must </strong>have:</p><ul><li>Previous experience in a similar HR Coordinator or Generalist role - <strong>2 years minimum</strong></li><li>Previous experience in Education or a similar corporate services industry - <strong>desirable</strong></li><li>Have full working rights in Australia</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number</em>: 06810-0013396165KB</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzAxMjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p> </p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.<br /> </p><p> </p><p class="pageDescription">06810-0013389891AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMzg5NzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is within the financial services space, seeking a Health & Safety Coordinator to assist with the day-to-day delivery of health, safety and wellbeing initiatives across the business. This is a varied role combining administration, coordination and stakeholder engagement, where you will act as the key contact for the office.</p><p>You will play a pivotal role in managing incidents, coordinating training, maintaining compliance reporting and driving a positive safety culture, while also identifying opportunities to improve processes and efficiencies.</p><p>This is a great opportunity for someone looking to step into a hands-on, people-facing role where you can make a real impact. This role is a fully on-site position.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will be responsible for:</p><ul><li>Managing the Health and Safety inbox and responding to general enquiries across the business</li><li>Coordinating training (e.g. first aid) including bookings, assessments and renewals</li><li>Logging, reviewing and following up on incidents and maintaining risk registers</li><li>Supporting monthly reporting, compliance checklists and board reports</li><li>Assisting with risk assessments, hazard identification and safety improvements</li><li>Supporting injury management and return-to-work processes</li><li>Coordinating workplace safety tasks such as ergonomic assessments and site inspections</li><li>Maintaining Workplace Health and Safety policies, procedures and intranet content</li><li>Supporting Workplace Health and Safety committee meetings, including scheduling and taking minutes</li><li>Acting as a key Workplace Health and Safety contact in the office, building relationships and promoting a positive safety culture</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience within a Health, Safety & Wellbeing or similar administrative role</li><li>Confident communicator with the ability to engage stakeholders across all levels of the business</li><li>Strong understanding of Health & Safety processes, including incident reporting and safety systems</li><li>Highly organised with the ability to manage multiple priorities in a fast-paced environment</li><li>Proactive and solutions-focused, with the ability to identify efficiencies and improve processes</li><li>Approachable and professional, comfortable acting as the face of Health & Safety within the office</li><li>Strong attention to detail with a high level of accuracy across reporting and documentation</li><li>Intermediate Microsoft Office skills and experience using incident reporting systems</li><li>Positive, 'can-do' attitude with the ability to hit the ground running</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><strong>06810-0013410571BS</strong></p><p><strong>This is a fully onsite position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjA4NjI0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>In this role you will join a Service Desk team of 5 staff members, supporting approximately 1000 users and 1400 devices across Australia but predominantly in Melbourne, Victoria. </p><p>Due to increase project demands within the organisation, the existing Service Desk team are struggling to meet BAU Service Desk requirements and are therefore looking for an exceptional customer service focused, Service Desk support to join the team on a 6 week contract. </p><p>You will be required to be in office 3 days a week with your working from home days dependant on the rest of the teams availability. </p><p>You <span style="text-decoration: underline;">MUST</span> have a valid Australian driver's license and be able to occasionally travel to various sites and locations across Melbourne. A company car will be provided.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Proven experience and understanding of the Not-for-Profit sector are highly desirable.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Strong experience working with and administering Active Directory and Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013406431JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMjAxODIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the Western suburbs of Melbourne whose focus is to deliver excellent service to their customer base with top level technical solutions.</p><p><strong>The Role</strong></p><p>You will primarily provide Level 1/2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Installation of networking devices on-site</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Project assistance</li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>Due to the travel required as part of this role applicants will need their own vehicle and driver's licence. Mileage will be additionally compensated.</p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013382495TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDg5NTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong><br /> <br /> Work with business stakeholders to understand needs and translate them into effective fit-for-purpose application solutions using ITT-owned and ITT-supported systems.</p><ul><li>Provide functional expertise on enterprise and business applications, especially Microsoft stack and D365, including configuration options, workflows, and user experience, to improve how systems support business processes.</li><li>Act as a key liaison between business areas, ITT teams, and vendors to design and enable solutions, translating between business requirements and system capability.</li><li>Contribute across the Application lifecycle supporting application onboarding, enhancement, optimisation and decommissioning, ensuring solutions align with ITT standards, governance and support models.</li><li>Ensure supportable and operationally aligned solutions are designed to align with ITT application support models, ensuring clarity of ownership, escalation paths, and ongoing support arrangements.</li><li>Demonstrate a commitment to BSL's quality framework and culture by</li><li>identifying and driving continuous improvement and optimisation opportunities to improve application use, configuration, or integration to enhance efficiency, user experience, and value for BSL.</li><li>Embed governance, risk and compliance in solutions by ensuring application solutions consider information security, privacy, accessibility and compliance requirements and align with BSL policies and standards.</li><li>In collaboration with manager, set goals and objectives to ensure outcomes are met.</li><li>Model BSL's values and adhere to the Code of Conduct in everyday work practices.</li><li>Maintain a safe work environment and ensure steps are taken to prevent unsafe work practices in accordance with BSL policies and procedures.</li></ul><p> </p><p><strong>Skills you will bring</strong></p><ul><li>Partner with stakeholders to capture requirements and translate them into application solutions that improve business outcomes.</li><li>Provide functional expertise across business applications (configuration, workflows, UX) and recommend enhancements.</li><li>Identify optimisation opportunities to improve application use, configuration, and integrations (efficiency, usability, data quality, value).</li><li>Support platforms such as Dynamics 365 and Microsoft 365, working with vendors and internal teams to resolve issues and maintain performance.</li><li>Contribute across the application lifecycle: onboarding, enhancements, optimisation, and decommissioning, aligned to governance.</li><li>Collaborate with business, ICT, and vendors to design, deliver, and support solutions-bridging business needs and system capability.</li><li>Design solutions that fit ICT support models, with clear ownership, escalation paths, and operational support needs.</li></ul><p> </p><p>Reference Number: 06810-0013403345 - PJ</p><p><strong><em> </em></strong></p><h4><strong>This is a hybrid</strong> <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjQ2NzEwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>You will operate within complex enterprise IT environments, supporting critical healthcare systems where reliability matters.</p><p>You'll work at the intersection of software and imaging technology, supporting installations, upgrades, and integration's across a diverse customer base-from private clinics to large hospital networks.</p><p>You'll also collaborate closely with global teams, ensuring issues are resolved and insights from the field inform ongoing product improvements.</p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Act as the primary contact for remote support across Australia</li><li>Troubleshoot installations, upgrades, connectivity issues, and system integration's</li><li>Manage remote configuration and deployment of client-server software, including new site setups and upgrades</li><li>Work across hardware-software boundaries, particularly between imaging devices and application layers</li><li>Log, prioritise, and track support requests, maintaining accurate documentation and knowledge base updates</li><li>Escalate complex issues to international support teams and provide clear, structured context</li><li>Engage with a wide range of stakeholders-from clinicians to enterprise IT teams</li><li>Provide feedback from the field to support product and process improvement</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You're adaptable, technically capable, and comfortable working across different environments and stakeholders. You enjoy solving complex problems and don't rely on a single playbook.</p><ul><li>Experience in Windows server, networking, and virtualised environments</li><li>Proven background supporting complex or enterprise IT environments</li><li>Strong troubleshooting and problem-solving skills</li><li>Ability to communicate effectively with both technical and non-technical stakeholders</li><li>Comfortable working with ambiguity and shifting priorities</li><li>Relevant IT qualification (TAFE, degree, or equivalent experience)</li></ul><p><strong><span style="text-decoration: underline;">Nice to Have</span></strong></p><ul><li>Exposure to healthcare IT standards</li><li>Experience working in healthcare or other regulated environments</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><ul><li>Work on meaningful systems that directly impact patient care</li><li>Exposure to complex, enterprise-scale environments</li><li>Collaborate with international teams and cutting-edge technology</li><li>Broad, hands-on role with strong learning opportunities</li><li>Opportunity to work with a local tight-knit team in hybrid environment</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid position.</strong></p><p> </p><p><strong>06810-0013405569TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMjE2ODcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Opportunity, Roadmap & Value</strong></p><ul><li>Establish and run an always‑on pipeline to <strong>identify, size and prioritise</strong> opportunities (process improvements, digital products, automation, data/AI use cases) against divisional outcomes.</li><li>Build and maintain a <strong>12-18 month divisional technology roadmap</strong>, with clear problem statements, benefits hypotheses, delivery T‑shirt sizes, dependencies and costs.</li><li>Define business cases and <strong>benefits realisation plans</strong>; track outcomes post‑go‑live and course‑correct where needed.</li></ul><p> </p><p><strong>Divisional Point of Contact & Escalation</strong></p><ul><li>Act as the <strong>single front door</strong> for the NDIS Division for technology requests, escalations and incident/major incident updates; ensure timely communications to operations and executives.</li><li>Triage and route work across engineering, data, IT operations, security and vendors; <strong>unblock delivery</strong> by resolving cross‑team dependencies.</li></ul><p> </p><p><strong>Delivery Leadership</strong></p><ul><li>Convert prioritised initiatives into <strong>clear epics/stories and releases</strong>; agree acceptance criteria and success measures with business owners.</li><li>Lead <strong>delivery cadences</strong> (stand‑ups, showcases, release planning) and maintain transparency through dashboards on scope, risk, budget and value.</li><li>Champion <strong>fit‑for‑purpose change management</strong> (training, comms, SOP updates) to drive adoption at the frontline.</li></ul><p> </p><p><strong>Platform & Application Ownership (Divisional)</strong></p><ul><li>Own the <strong>health, lifecycle and service levels</strong> of divisional applications and integrations in partnership with central technology teams.</li><li>Maintain an inventory of systems, interfaces, data flows and <strong>critical </strong><strong>controls</strong>; plan upgrades, refactors and retirements.</li></ul><p> </p><p><strong>Stakeholder Engagement & Vendor Management</strong></p><ul><li>Build trusted relationships with clinical leaders, service delivery managers, finance, quality & safeguarding, and external partners.</li><li>Shape statements of work, manage vendor performance, and ensure <strong>contractual SLAs</strong> and <strong>security obligations</strong> are met.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Tertiary qualification in Business, Health, Technology or related discipline (or equivalent experience).</li><li>Desirable: Certifications in <strong>Agile/SAFe</strong>, <strong>ITIL</strong>, <strong>Business Analysis (CBAP/PMI‑PBA)</strong>, <strong>Change (Prosci)</strong>, and/or <strong>Data/AI governance</strong>.</li></ul><p> </p><p><strong>Experience</strong></p><ul><li>7-10+ years in business technology leadership (e.g., product, solutions, transformation) in <strong>health, disability, or other regulated services</strong>.</li><li>Proven record standing up and running an <strong>opportunity pipeline and roadmap</strong>, with quantifiable benefits delivered.</li><li>Experience as the <strong>primary business technology escalation point</strong> for a large operational division.</li><li>Working with <strong>cross‑functional delivery</strong> (engineering, data, cyber, infrastructure) and external vendors.</li><li>Exposure to <strong>NDIS context</strong> (practice standards, safeguarding, audits) strongly preferred.</li></ul><p> </p><p><strong>Skills & Competencies</strong></p><ul><li>Opportunity assessment, <strong>prioritisation frameworks</strong> (e.g., WSJF/ICE), and benefits modelling.</li><li>Requirements discovery, journey/process mapping, service design, UAT coordination.</li><li>Strong financial fluency: cost/benefit, business casing, and portfolio trade‑offs.</li><li>Excellent stakeholder, vendor and <strong>governance</strong> management; concise executive reporting.</li><li>Pragmatic change/adoption planning; training and comms design.</li><li>High degree of <strong>resilience</strong>, urgency and follow‑through.</li></ul><p> </p><p>Reference Number: 06810-0013399808 - PJ</p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjM5NjQwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
