<p><strong>The Company</strong></p><p>Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong></p><p>As the <strong>Applications Solutions Specialist</strong>, you will design and deliver fit-for-purpose application solutions using enterprise and business systems, with a strong focus on the Microsoft stack and Dynamics 365. You will work across the full application lifecycle - onboarding, enhancement, optimisation and decommissioning - ensuring solutions are secure, governed and aligned to agreed support models.</p><p>You will act as a key liaison between business areas, technology teams and vendors, translating business needs into practical system solutions that improve services and user experience. You will also embed governance, risk and compliance considerations in every solution, including information security, privacy and accessibility requirements.</p><p> </p><p><strong>Your Profile</strong></p><p>You are an experienced applications specialist or business systems analyst with at least 5 years' experience working across enterprise applications in complex environments. You bring strong functional knowledge of Microsoft platforms (including Dynamics 365 and Microsoft 365), configuration options, workflows and user experience design.</p><p>You are comfortable working with stakeholders at all levels to capture requirements, challenge assumptions and recommend pragmatic solutions that balance usability, risk and technical constraints. Resilient, outcomes-focused and organised, you follow through on commitments and are committed to continuous improvement and modelling organisational values in your day-to-day work.</p><p> </p><p><strong>What is required from you</strong></p><ul><li>Work with business stakeholders to understand needs and translate them into effective, fit-for-purpose application solutions.</li><li>Provide functional expertise across enterprise and business applications, particularly Microsoft stack and Dynamics 365, including configuration, workflows and user experience.</li><li>Act as the liaison between business units, internal technology teams and vendors to design, deliver and support solutions that align with system capabilities.</li><li>Contribute across the application lifecycle, including onboarding, enhancements, optimisation and decommissioning, aligned to technology standards and support models.</li><li>Ensure solutions are supportable, with clear ownership, escalation paths and operational support requirements.</li><li>Embed governance, risk, security, privacy and compliance considerations into solution design in line with organisational policies and standards.</li><li>Identify and drive continuous improvement opportunities to enhance application usage, configuration, integration, efficiency and user experience.</li><li>Plan and support change, including training and communication activities, to drive adoption of new or improved solutions.</li><li>Work with your manager to set goals and objectives and maintain a safe work environment in line with organisational procedures.</li></ul><p> </p><p>Apply Today: Please send your resume by clicking on the apply button.</p><p> </p><p>Job Reference Number: 06810-0013403345 - PJ</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjA0ODY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This organisation is a well-established public sector body based in Melbourne delivering essential services to a large and diverse community. They are currently progressing a multi-year digital transformation centred around the One Council and Tech One platform, with a strong focus on optimisation, efficiency, and improving user experience. Known for a collaborative and flexible working culture, they offer the opportunity to work on meaningful projects that have a direct impact on both internal operations and the wider community.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This role sits within a digital transformation team focused on enhancing and optimising a TechnologyOne OneCouncil (CiA) platform. A large-scale, enterprise system supporting core business functions across multiple service areas. You'll take ownership of a pipeline of improvement initiatives, working closely with stakeholders to identify opportunities, define requirements, and deliver practical solutions.</p><p>It's a hands-on position suited to someone who enjoys being close to the detail, combining business analysis with delivery responsibility, and playing a key role in driving efficiencies, improving processes, and supporting ongoing system evolution.</p><p> </p><p><span style="text-decoration: underline;"><strong>Key responsibilities include:</strong></span></p><ul><li>Leading end-to-end optimisation initiatives across the TechnologyOne OneCouncil platform</li><li>Engaging stakeholders to gather requirements and prioritise improvements</li><li>Translating business needs into clear, actionable technical solutions</li><li>Working closely with internal teams and TechnologyOne/external vendors</li><li>Supporting testing, implementation, and continuous improvement activities</li><li>Acting as a key link between business users and technical teams</li></ul><p> </p><p>This is ideal for someone who enjoys variety, ownership, and making tangible impact to the local community through incremental but meaningful change.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You're a hands-on Business Analyst who enjoys getting into the detail and owning delivery, not just gathering requirements. You're comfortable operating across both BA and project delivery responsibilities and thrive in environments where you can drive tangible improvements rather than large-scale greenfield change.</p><p>You bring a collaborative, down-to-earth approach and are confident working closely with both technical teams and business stakeholders to get things done.</p><p>We're looking for:</p><ul><li>Proven experience working with TechnologyOne OneCouncil (CiA)</li><li>Strong background in business analysis with end-to-end delivery ownership</li><li>Comfortable being hands-on and "on the tools"</li><li>Experience within local or state government environments (highly regarded)</li><li>Strong stakeholder engagement and communication skills</li><li>Ability to translate complex requirements into practical, workable solutions</li><li>Experience working in Agile / Scrum environments</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06810-0013355627</em></p><h4><strong>This is a hybrid position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZnJhbmtsaW4uYnJvd24uNjU1ODMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>This is not your typical finance analyst role.</p><p>We're working with a globally operating business undergoing a major shift in how it uses data, systems, and AI to drive decision-making. With significant operational spend and increasing complexity across regions, they're investing in building a more intelligent, scalable finance function.</p><p>As a result, we're looking for a Finance Analyst who can move beyond spreadsheets and help modernise how financial and operational data is captured, analysed, and used.</p><p><strong>Why this role stands out</strong></p><ul><li>Strong focus on analytics, systems, and AI - not just reporting</li><li>Opportunity to replace manual processes with scalable, data-driven solutions</li><li>Work closely with a Finance Director and international stakeholders</li><li>Exposure to large, complex datasets across multiple regions</li><li>Chance to shape how finance uses tools like data lakes, AI platforms, and automation</li></ul><p><strong>The role</strong></p><p>You'll play a key role in transforming how the business understands and manages its cost base and operational performance.</p><p>Key areas include:</p><ul><li>Analyse large, complex datasets to deliver actionable insights</li><li>Improve and automate reporting processes (moving away from heavy Excel-based models)</li><li>Support tracking and optimisation of major cost drivers across global operations</li><li>Work with systems and data tools to improve accuracy, accessibility, and usability of information</li><li>Partner with finance and operational teams to provide clear, data-led insights</li><li>Contribute to building a more structured and governed approach to using AI in finance</li></ul><p><strong>What we're looking for</strong></p><ul><li>Experience in a finance analyst, commercial analyst, data analyst, or similar role</li><li>Strong capability with data - comfortable working beyond Excel</li><li>Exposure to tools such as Power BI, SQL, or similar (highly regarded)</li><li>Familiarity with and proficiency in using AI tools such as Claude and Co-Pilot, </li><li>A strong interest in AI, automation, and modern finance systems</li><li>Naturally curious and problem-solving mindset</li><li>Someone who enjoys improving how things are done, not just maintaining them</li></ul><p>This role will suit someone earlier in their career who is systems-minded, analytical, and forward-thinking, and wants to be part of building a more modern finance function.</p><p> </p><p>What's on offer</p><ul><li>Join a growing, market leading business with a global presence and Australian HQ</li><li>Work as part of a high-performance team and help to innovate</li><li>Engage with cutting edge technology and implement opportunities to leverage across functions</li><li>Career growth opportunities without limitations</li><li>Hybrid work environment on city fringe</li><li>Competitive salary range in-line with experience</li></ul><p> </p><p><strong>Job Number: 06810-0013407248 - SG</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U2Vhbi5HcmFubmVsbC4wNjA3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>About the Company</strong></p><p>Our client is a well-established and values-driven Managed Service Provider known for delivering high-quality IT solutions to a diverse client base. With a strong focus on collaboration, innovation, and professional development, they offer a supportive environment where engineers can thrive and make a meaningful impact.</p><p><strong>About the Role</strong></p><p>An exciting opportunity exists for an experienced Senior Systems Engineer to join a high-performing team. This hands-on role involves scoping, designing, and implementing infrastructure and cloud projects while acting as a senior escalation point for complex technical issues.</p><p>Working across Microsoft Azure, Microsoft 365, and networking technologies, you will combine deep technical expertise with strong customer engagement and pre-sales support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide pre-sales technical support across Azure, Microsoft 365, and networking solutions.</li><li>Lead the design and delivery of infrastructure and cloud projects.</li><li>Act as the senior escalation point for complex support issues, including major incidents, problem, and change management.</li><li>Support and enhance Service Delivery processes, driving continuous improvement.</li><li>Collaborate with internal teams and clients to ensure successful project outcomes and high customer satisfaction.</li><li>Produce clear and comprehensive technical documentation.</li></ul><p><strong>Skills & Experience</strong></p><p><strong>Essential:</strong></p><ul><li>Minimum 5+ years' experience in a similar role within a Managed Service Provider (MSP).</li><li>Proven experience delivering Azure and Microsoft 365 cloud migrations.</li><li>Strong background in systems and network design, including security best practices.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><strong>Technical Expertise:</strong></p><ul><li>Microsoft Azure (including IaaS)</li><li>Microsoft 365 and Intune</li><li>Windows Server, Active Directory, and Group Policy</li><li>Networking: switching, routing, firewalls, and VPNs</li><li>Backup solutions: Veeam and Azure Backup</li><li>Storage technologies: SAN, NAS, and DAS</li></ul><p><strong>What's on Offer</strong></p><ul><li>Opportunity to join a collaborative and values-driven organisation.</li><li>Exposure to diverse and technically challenging projects.</li><li>Strong emphasis on professional development and certifications.</li><li>Supportive team culture with opportunities for career progression.</li><li>Competitive salary package commensurate with experience.</li></ul><p><strong>How to Apply</strong></p><p>If you're a customer-focused Senior Systems Engineer looking to take the next step in your career, we'd love to hear from you. Click the 'Apply' button to submit your application today.</p><p><strong>This is a hybrid position.</strong></p><h2 class="pageDescription"><span style="font-size: 8pt;">06810-0013393614 TW</span></h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzM1NTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are currently partnering with a well-regarded organisation in the aged care sector to recruit a proactive and detail-oriented Administrator for a 6-month temporary assignment.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a full-time, Monday to Friday onsite role, supporting a busy team during a critical period as they prepare for accreditation. You'll play a key role in ensuring smooth day-to-day operations while providing essential administrative support to the clinical team.</p><p> </p><p><span style="text-decoration: underline;"><strong>Key Responsibilities:</strong></span></p><ul><li>Accurate data entry, including training records and new staff information</li><li>Coordinating onboarding and offboarding processes for employees</li><li>Drafting and distributing communications to residents and families</li><li>Assisting with marketing materials and internal communications</li><li>Supporting social media management and content updates</li><li>Providing general administrative support to the wider team as needed</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>About You:</strong></span></p><ul><li>Previous experience in an administrative role (healthcare or aged care highly regarded)</li><li>Strong attention to detail and excellent organisational skills</li><li>Confident communicator with the ability to engage with a range of stakeholders</li><li>Proficient in Microsoft Office and comfortable learning new systems</li><li>Able to work independently and manage competing priorities</li><li>Available to start immediately and commit to a 6-month assignment</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p> </p><p><em>Reference Number: 06830-0013405742</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMDk2NzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a purpose-led organisation within the skills and training sector. They are seeking an Administrative Assistant to support a senior leader and their team, playing a key role in coordinating meetings, minute taking, reporting, data entry and broader project support. This is a varied, fast-paced position within a collaborative and values-driven environment. The role is temporary and operates on a hybrid working model.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will be responsible for:</p><ul><li>Coordinating and scheduling meetings</li><li>Preparing agendas, taking minutes, and distributing communications</li><li>Maintaining accurate and up-to-date databases and records</li><li>Assisting with reporting and data entry tasks</li><li>Gathering and summarising stakeholder feedback and insights</li><li>Supporting with organising events</li><li>Responding to emails and taking phone messages</li><li>Providing administrative support across projects and teams</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>3-4 years' experience in a similar Administrative, Team Assistant or Senior Support role</li><li>Strong communication skills, both written and verbal</li><li>Confident engaging with a range of stakeholders and able to build rapport quickly</li><li>Highly organised, with the ability to manage multiple priorities and deadlines</li><li>Proficient in Microsoft Office Suite and ideally experienced using systems such as Monday.com</li><li>Proactive and adaptable, with the ability to work independently and hit the ground running</li><li>A positive, approachable and hardworking attitude, with strong attention to detail</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><strong>06810-0013411477BS</strong></p><p><strong>This is a hybrid position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjExMzU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Role</strong></p><p>As a key member of the APAC finance team, you will support reporting, forecasting, and analysis of commercial revenue streams across multiple markets.</p><p>You'll help ensure financial data is accurate, well understood, and consistently reported, while also providing analysis that helps leadership understand performance trends and forecast future activity.</p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Reporting & Analysis</strong></p><ul><li>Review market submissions analysing <strong>forecast vs. actual revenue performance</strong></li><li>Deliver <strong>P&L variance analysis</strong> against forecast, budget and prior periods</li><li>Analyse key commercial data and prepare <strong>clear commentary on performance drivers</strong></li><li>Support preparation and review of <strong>monthly management reporting across APAC</strong></li></ul><p><strong>Forecasting & Budgeting</strong></p><ul><li>Assist with <strong>monthly forecasting cycles and annual budgeting</strong></li><li>Review regional submissions to ensure accuracy and consistency of assumptions</li><li>Analyse the financial impact of commercial activity across the division</li><li>Support finance leaders in preparing insights for senior stakeholders</li></ul><p><strong>Data & Performance Insights</strong></p><ul><li>Maintain and reconcile key regional data trackers</li><li>Review both financial and operational data to identify trends and variances</li><li>Ensure data is presented clearly and effectively for decision making</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Partner with finance teams and operational stakeholders across multiple markets</li><li>Work closely with regional commercial leaders to understand business performance</li><li>Help ensure reporting deadlines are met and information is communicated effectively</li></ul><p><strong>Ad-hoc Analysis</strong></p><ul><li>Provide additional commercial and financial analysis to support strategic decisions</li></ul><p><strong>About You</strong></p><p>We're looking for someone analytical, curious, and commercially aware who enjoys working with data and collaborating with stakeholders.</p><p>You will likely bring:</p><ul><li><strong>CA / CPA qualification (or close to completion)</strong></li><li>Experience in <strong>financial reporting, management reporting, or commercial analysis</strong></li><li>Strong <strong>Excel and data management skills</strong></li><li>A natural ability to <strong>translate data into insights</strong></li><li>Strong attention to detail and ability to manage multiple deadlines</li><li>Exposure to <strong>large corporate or multinational environments</strong> is advantageous</li><li>Experience with <strong>planning/reporting systems (e.g., Oracle/BPC)</strong> is helpful but not essential</li></ul><p>A great opportunity for a commercially minded analyst to make the step into a more business partnering role.</p><p><strong>Job Reference: 06810-0013403260-JM</strong></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFjcXVpLm1hbm9sb3BvdWxvcy42MzM2My4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>We are seeking an experienced Senior Aruba Network Engineer to join a high-performing technology team delivering enterprise-scale network solutions. This role is ideal for a specialist with deep expertise in HPE Aruba technologies who thrives on designing, deploying, and optimising secure and scalable campus and wireless networks.</p><p>You will play a key role in leading Aruba implementations, providing technical leadership, and ensuring best-practice network architecture across a complex environment.</p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Design, deploy, and support HPE Aruba networking solutions across wireless and campus environments.</li><li>Lead end-to-end implementations, including greenfield deployments, network refreshes, and migrations.</li><li>Configure and manage Aruba CX switching, wireless and Aruba Central.</li><li>Implement Aruba ClearPass for Network Access Control (NAC)</li><li>Provide Level 3 support and troubleshooting for complex network issues.</li><li>Develop high-level and low-level design documentation (HLD/LLD).</li><li>Collaborate with stakeholders to deliver secure, scalable, and high-performing network solutions.</li><li>Mentor junior engineers and contribute to technical standards and governance.</li></ul><p><strong><strong><span style="text-decoration: underline;">Ensure solutions align with security and compliance best practices.</span></strong></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Required Skills & Experience</span></strong></p><ul><li>Proven experience as a Senior Network Engineer with a strong focus on HPE Aruba technologies.</li><li>Demonstrated success in multiple Aruba deployments within enterprise or multi-site environments.</li><li>Hands-on expertise with:</li><ul><li>Aruba CX Switching</li><li>Aruba Wireless </li><li>Aruba Central</li><li>Aruba ClearPass (NAC)</li></ul><li>Strong knowledge of LAN/WAN, routing and switching (OSPF, BGP, VLANs, VRFs).</li><li>Experience producing HLD and LLD documentation.</li><li>Excellent troubleshooting and stakeholder engagement skills.</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><ul><li>A proactive and solutions-focused engineer with strong attention to detail.</li><li>Comfortable working both independently and collaboratively.</li><li>Excellent communication skills with the ability to engage technical and non-technical stakeholders.</li></ul><p><strong><strong><span style="text-decoration: underline;">Passionate about emerging networking technologies and continuous improvement.</span></strong></strong></p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>Work on enterprise-scale Aruba environments and cutting-edge networking technologies.</li><li>Opportunity to lead major transformation and deployment projects.</li><li>Supportive and collaborative team culture.</li><li>Flexible working arrangements.</li></ul><p><strong><span style="text-decoration: underline;">How to Apply</span></strong></p><p>If you're a seasoned Senior Aruba Engineer looking to take the next step in your career, we'd love to hear from you. Click Apply Now or reach out for a confidential discussion.</p><p><strong><span style="text-decoration: underline;"><strong>This is a hybrid position.</strong></span></strong></p><h2 class="pageDescription"><span style="font-size: 8pt;">06810-0013418719 TW</span></h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMTI2MTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Opportunity, Roadmap & Value</strong></p><ul><li>Establish and run an always‑on pipeline to <strong>identify, size and prioritise</strong> opportunities (process improvements, digital products, automation, data/AI use cases) against divisional outcomes.</li><li>Build and maintain a <strong>12-18 month divisional technology roadmap</strong>, with clear problem statements, benefits hypotheses, delivery T‑shirt sizes, dependencies and costs.</li><li>Define business cases and <strong>benefits realisation plans</strong>; track outcomes post‑go‑live and course‑correct where needed.</li></ul><p> </p><p><strong>Divisional Point of Contact & Escalation</strong></p><ul><li>Act as the <strong>single front door</strong> for the NDIS Division for technology requests, escalations and incident/major incident updates; ensure timely communications to operations and executives.</li><li>Triage and route work across engineering, data, IT operations, security and vendors; <strong>unblock delivery</strong> by resolving cross‑team dependencies.</li></ul><p> </p><p><strong>Delivery Leadership</strong></p><ul><li>Convert prioritised initiatives into <strong>clear epics/stories and releases</strong>; agree acceptance criteria and success measures with business owners.</li><li>Lead <strong>delivery cadences</strong> (stand‑ups, showcases, release planning) and maintain transparency through dashboards on scope, risk, budget and value.</li><li>Champion <strong>fit‑for‑purpose change management</strong> (training, comms, SOP updates) to drive adoption at the frontline.</li></ul><p> </p><p><strong>Platform & Application Ownership (Divisional)</strong></p><ul><li>Own the <strong>health, lifecycle and service levels</strong> of divisional applications and integrations in partnership with central technology teams.</li><li>Maintain an inventory of systems, interfaces, data flows and <strong>critical </strong><strong>controls</strong>; plan upgrades, refactors and retirements.</li></ul><p> </p><p><strong>Stakeholder Engagement & Vendor Management</strong></p><ul><li>Build trusted relationships with clinical leaders, service delivery managers, finance, quality & safeguarding, and external partners.</li><li>Shape statements of work, manage vendor performance, and ensure <strong>contractual SLAs</strong> and <strong>security obligations</strong> are met.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Tertiary qualification in Business, Health, Technology or related discipline (or equivalent experience).</li><li>Desirable: Certifications in <strong>Agile/SAFe</strong>, <strong>ITIL</strong>, <strong>Business Analysis (CBAP/PMI‑PBA)</strong>, <strong>Change (Prosci)</strong>, and/or <strong>Data/AI governance</strong>.</li></ul><p> </p><p><strong>Experience</strong></p><ul><li>7-10+ years in business technology leadership (e.g., product, solutions, transformation) in <strong>health, disability, or other regulated services</strong>.</li><li>Proven record standing up and running an <strong>opportunity pipeline and roadmap</strong>, with quantifiable benefits delivered.</li><li>Experience as the <strong>primary business technology escalation point</strong> for a large operational division.</li><li>Working with <strong>cross‑functional delivery</strong> (engineering, data, cyber, infrastructure) and external vendors.</li><li>Exposure to <strong>NDIS context</strong> (practice standards, safeguarding, audits) strongly preferred.</li></ul><p> </p><p><strong>Skills & Competencies</strong></p><ul><li>Opportunity assessment, <strong>prioritisation frameworks</strong> (e.g., WSJF/ICE), and benefits modelling.</li><li>Requirements discovery, journey/process mapping, service design, UAT coordination.</li><li>Strong financial fluency: cost/benefit, business casing, and portfolio trade‑offs.</li><li>Excellent stakeholder, vendor and <strong>governance</strong> management; concise executive reporting.</li><li>Pragmatic change/adoption planning; training and comms design.</li><li>High degree of <strong>resilience</strong>, urgency and follow‑through.</li></ul><p> </p><p>Reference Number: 06810-0013399808 - PJ</p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjM5NjQwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
