<p><strong>L2 IT Support Officer - $95k + super - Brisbane CBD</strong></p><p>Our client is seeking an experienced Level 2 IT Support Officer to join a collaborative, close-knit team, supporting a diverse client base. The role offers a balance of remote troubleshooting and onsite visits, giving you variety in your day while strengthening client relationships.</p><p><strong>Responsibilities</strong></p><ul><li>Provide Level 2 support across client environments, resolving escalated issues efficiently</li><li>Perform proactive monitoring and maintenance to minimise downtime and prevent issues</li><li>Collaborate with senior engineers on complex technical challenges and escalate when required</li><li>Contribute to documentation, process improvement, and knowledge-sharing initiatives</li><li>Mentor and support junior team members in their technical development</li><li>Deliver high-quality customer service across both remote and onsite engagements</li></ul><p><strong>About You</strong></p><ul><li>Proven experience in a Level 2 IT Support role (MSP experience highly regarded)</li><li>Strong technical skills across AD, Microsoft 365, Intune, Entra ID, and Windows 10/11</li><li>Familiarity with ITSM tools and working to ITIL practices</li><li>Excellent communication and client-facing skills with a true problem-solving mindset</li></ul><p><strong>Why Apply?</strong></p><ul><li>Opportunity to mentor and grow into project-focused roles</li><li>Supportive, tight-knit culture built on collaboration, knowledge sharing, and fun</li><li>Exposure to a wide range of technologies and client environments</li><li>Paid Microsoft certifications and a clear development pathway</li></ul><p>If you're looking for variety, career growth, and a supportive environment, this is the next step in your IT career.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4wOTExNy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is exclusively partnered with a national, retail market leader in Brisbane who are looking for an IT Technician to assist with a Windows 11 upgrade project. You'll be assisting with the following:-</p><ul><li>Assisting with a state-wide Windows 11 upgrade.</li><li>Going to different sites every week and providing timely <strong>technical support</strong> to end users.</li><li>Troubleshoot and resolve issues relating to <strong>Azure AD and Office 365</strong> applications.</li><li><strong>Escalate</strong> issues to appropriate teams.</li></ul><p>Details:</p><ul><li>5 days WFO in Fortitude Valley.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extensions are highly likely.</li></ul><p>Requirements:</p><ul><li>Previous experience in a Level 2 IT Technician role.</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune</strong> and experience using an ITSM tool.</li><li>Basic understanding of hardware & networking concepts and troubleshooting.</li><li>Excellent communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuOTE2NDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are exclusively engaged with a large global organisation that has built a strong presence in Australia over several years. Renowned for delivering major international projects, this business continues to grow year-on-year, establishing over 70 sites nationwide and driving a steady pipeline of new initiatives.</p><p><strong>The Role:</strong></p><p>This infrastructure team are currently in the midst of running a windows 11 Intune upgrade project, where they're required to deploy over 4000 devices. They are looking to onboard an Intune Specialist to assist with the current rollout.</p><p><strong>Key Responsibilities:</strong></p><ul><li>You're playing the role of the Intune Specialist in the current Intune Windows 11 project</li><li>Assist with running updates, scripts, patching on Intune & Azure</li><li>Application Packaging via SCCM & Intune</li><li>Tidy up the environment after migrating to Windows 11</li><li>Strengthen the Service Desk and Desktop Support team with proper training</li><li>Handle end-user hardware, from the procurement process to the decommissioning stage</li><li>Verify the security standards of devices and software</li></ul><p><strong>About You:</strong></p><p>We are looking for someone with good communication, technical expertise, and a proactive attitude. You will need to be able to manage time effectively and collaborate with the Systems Admin and Service Desk Team Lead.</p><p>Key Skills & Experience Required:</p><ul><li>Previous experience in a windows 11 project.</li><li>Previous experience in application packaging, security & group policy.</li><li>Decent knowledge of Intune, SCCM and Office 365 suite.</li><li>Basic understanding of networking concepts and troubleshooting.</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjYyMDU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Your Opportunity:</strong><strong> </strong></p><p>This 6-month contract offers the chance to join a highly respected organisation known for its innovation and commitment to excellent customer service. With operations across Australia and a strong, supportive team culture, this business values its people and creates an environment where everyone works well together. </p><p>As the first-person clients and visitors meet, you'll play a key role in creating a warm and professional first impression. Alongside reception duties, this role also provides the opportunity to gain hands-on experience in Accounts Payable. Full training will be provided, so if you're confident with administration and eager to learn, this is a fantastic chance to broaden your skills. </p><p>This is an initial 6-month contract with the possibility of extension. Free onsite parking is available. </p><p>You will be responsible for:<br /> <br /> <em>Reception:</em></p><ul><li>Greeting and assisting visitors in a professional manner</li><li>Binding documents and laminating as needed</li><li>Answering, transferring, and directing phone calls professionally</li><li>Managing coffee machines, including restocking and maintenance</li><li>Placing coffee orders for the office</li><li>Ordering and maintaining stationery supplies</li><li>Coordinating with technicians for any printer, machine, or IT-related issues</li><li>Organising morning teas, meetings, and functions</li><li>Sorting and distributing incoming and outgoing mail </li></ul><p><em>Accounts Payable:</em></p><ul><li>Entering invoices into the system and ensuring proper filing</li><li>Monitoring the invoices email inbox and responding promptly</li><li>Following up on invoices with staff and the COS team as required</li><li>Managing the disbursement of statements</li><li>Performing creditor reconciliations to ensure accuracy </li></ul><p><strong>Who You Are:</strong> </p><p>You will have previous experience of working in a receptionist, front of house or administrative role. You will be highly organised and be someone with outstanding interpersonal skills. You will be willing to go the extra mile and ensure that the first interaction a customer has with the business is an extremely positive one. </p><p>As mentioned, full training in AP will be provided so if you don't have this experience, it is no problem, but you must have the willingness to learn. </p><p><em>Note: Full Australian working rights (no sponsorship available).</em> </p><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to <a href="mailto:[email protected]">[email protected]</a> or by pressing the Apply button.</p><p><strong><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuNDQxNDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Your Opportunity</strong> </p><p>You will be joining an organization with ambition. They have plans in place to double in size over the next 2-5 years. You will be integral in a finance team of 8 who champion collaboration and development both in skill acquisition and leadership. </p><p>This is a company that is the forefront of innovation whilst being sustainable. You will be working in an excellent modern office with the ability to work one day from home once past probation. You will enjoy a supportive culture, opportunities for professional growth, and the satisfaction of knowing your efforts are recognised and rewarded. </p><p><strong>As the Accounts Receivable Officer, your responsibilities will include:</strong><strong> </strong></p><p><strong>Responsibilities:</strong><strong> </strong></p><ul><li>Manage the full end-to-end accounts receivable cycle, payment tracking, and account reconciliation.</li><li>Monitor customer accounts for delayed payments and proactively follow up on outstanding balances.</li><li>Investigate and resolve discrepancies related to billing, payments, and customer accounts.</li><li>Prepare and distribute regular reports on accounts receivable status.</li><li>Ensure compliance with internal policies and external regulations related to financial transactions and credit management.</li><li>Liaise with internal departments (sales, customer service, etc.) to resolve client queries and improve billing processes.</li><li>Process and allocate incoming payments accurately and promptly - EFT, BPAY, Direct Debit and Credit Card </li><li>Support month-end and year-end closing activities.</li><li>Contribute to process improvement initiatives and automation projects within the receivables function.<strong> </strong></li></ul><p><strong>About You</strong></p><p><strong>To excel in this role, you should possess the following skills and experience:</strong><strong> </strong></p><ul><li>A minimum of 3 years' experience in an accounts receivable role.</li><li>Proficiency in accounting software and Microsoft Excel.</li><li>Excellent communication and interpersonal skills.</li><li>Strong attention to detail and well-developed organisational skills.</li><li>Ability to work independently and meet tight deadlines.</li><li>Full Australian working rights (no sponsorship available). </li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button. </p><p><strong><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuNDQ0NTMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
