<p>Are you an experienced recruiter or a B2B/solutions sales professional ready to contribute to the ongoing success of the world's first and largest talent solutions organisation? If so, Robert Half Brisbane is looking for you!</p><p><br />At Robert Half, our vibrant company culture is the heartbeat of everything we do. Our collaborative spirit connects us locally in Brisbane, across our six offices in Australia and New Zealand, and globally across 20 countries.</p><p><strong>What makes us different?</strong><br />Joining Robert Half means stepping into an organisation that genuinely cares about your professional and personal growth. We prioritise your success through advanced tools, continuous learning opportunities, world-class rewards and recognition programs, and immersive employee experiences that will help you thrive.<br /> <br /><strong>We're hiring</strong><br />Our technology team is expanding, and we're looking for experienced recruiters, business developers, and solution sales professionals to join the team. This is an excellent opportunity to join a significant revenue-generating desk and capitalise on an established client portfolio and market potential.<br /> <br /><strong>Your Responsibilities:</strong></p><ul><li>Candidate Management: Manage the entire talent life cycle, ensuring a seamless and positive experience for individuals seeking new career opportunities. </li><li>Pre-Screening: Conducting initial candidate assessments to evaluate qualifications, skills, and suitability for specific roles.</li><li>Internal Interviewing: Administering in-depth interviews to assess candidates' capabilities and alignment with our clients' needs.</li><li>Placement Management: Facilitating the placement process, for contract roles, from inception to finalisation.</li><li>Client Engagement: In the context of client engagement, you play a pivotal role in developing and maintaining meaningful relationships with our valued clients. New -</li><li>Business Development: Proactively identifying and cultivating new client relationships to expand our client base.</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>A transparent, lucrative commission structure.</li><li>Clear pathways for career progression and advancement.</li><li>Access to advanced recruiting technology.</li><li>National and international mobility across our 330+ global offices.</li><li>Comprehensive local and global learning and development programs.</li><li>Opportunities to attend annual recognition events locally, nationally, and internationally.</li><li>Monthly wellness programs, mental health support, and access to EAP services.</li><li>Inclusion initiatives, training, events, and employee networks.</li><li>Progressive parental/carer leave policies and many other company benefits.</li><li>CSR committee participation, charity leave, and frequent community engagement activities.</li></ul><p> </p><p><strong>How to apply:</strong><br />Applicants must hold full working rights in Australia or New Zealand or the relevant sponsorship for permanent employment as a Recruitment Consultant.</p><p>For more information, please visit: https://www.roberthalf.com.au/join-robert-half</p><p>At Robert Half, inclusion isn't just a box we tick; it's central to who we are. We are committed to fostering a culture where everyone is empowered to bring their true selves to work. Your unique expertise, ideas, and experiences will help us create a more inclusive workplace as we move forward together.<br /> </p><img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci4zMTQzNi4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a growing Brisbane-based MSP supporting enterprises across South-East Queensland. This is a fantastic opportunity for junior techs to join a structured, process-driven service desk.</p><p>Our client is seeking a structured Level 1 IT Support Analyst to manage first-touch ticket triage and initial resolution across a multi-client MSP environment. This hands-on role formalises the Level 1 function, strengthens ticket triage, and provides a pathway into Level 2 support, giving you real impact and career growth from day one.<br /><br /> While based in Brisbane, the role primarily services Gold Coast clients. It is 90% remote and 10% onsite, with weekly visits to the Brisbane office - effectively four days working from home.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact for inbound tickets and calls via phone and email</li><li>Perform triage for each ticket, logging and categorising requests through the ITSM tool</li><li>Assist with software installations, updates, and troubleshooting</li><li>Respond to and resolve tickets promptly and/or escalate accordingly</li><li>Take ownership of customer environments, providing specialist expertise and acting as an escalation point for IT Support Coordinators and Technicians</li><li>Commitment to continuous learning and staying up-to-date with emerging technologies</li><li>Provide 90% remote support and 10% onsite for Gold Coast clients</li></ul><p><strong>Requirements: </strong></p><ul><li>12-24 months experience in an MSP</li><li>Strong technical knowledge across Windows environments, Active Directory, Exchange/O365</li><li>Hands-on experience with hardware setup, troubleshooting, and peripherals</li><li>Excellent written and verbal communication, with a focus on customer service and relationship-building</li><li>Ability to work independently and collaboratively in a team environment</li><li>Strong organisational, time management, and problem-solving skills</li><li>Relevant technical qualifications and certifications; ITIL or other service management certifications are highly desirable</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><p>This role offers plenty of room for growth, with a clear pathway to progress your career. Our client is growing and actively supports continuous learning and skill development. They foster a positive culture with strong mentoring, collaboration, and a focus on helping you succeed, all while offering a 4 day WFH model!</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc2ODExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>If you're serious about building a recruitment career in tech, then Robert Half, Brisbane is the right place to do it. Recruitment is demanding. It's fast-paced, commercial, and at times relentless. But in the right environment, it's also incredibly rewarding. </p><p>Our Technology division is growing and we're looking for recruiters who want more than just a desk and a target. This is a role for someone who wants to build a career, as well as fill jobs and be rewarded accordingly. </p><p><strong>What you'll like:</strong></p><ul><li>A high-demand technology portfolio with genuine depth and repeat business</li><li>Clear, achievable progression backed by structured development and world-class training</li><li>The strength of a global brand, with the autonomy and culture of a close-knit local team</li><li>Flexibility built on trust, plus early Friday finishes and regular team events</li><li>Real long-term upside: awards, recognition, and global mobility across 300+ offices </li></ul><p><strong>What you'll be doing:</strong> </p><p>You'll recruit across a broad technology portfolio, partnering with clients and candidates on roles including:</p><ul><li>IT & Desktop Support</li><li>Systems & Network Administration / Engineering</li><li>Service Desk & Service Delivery Leadership </li></ul><p>These are critical hires for our clients, and you'll be trusted to advise at every stage: from first conversation through to placement and beyond. This is relationship-led recruitment, done properly. </p><p><strong>Who you are:</strong> </p><p>You might be an experienced recruiter looking for a better team, stronger brand, and clearer progression, or someone early in their recruitment career who wants to learn properly, be supported, and build something sustainable. </p><p>If you're motivated, organised, enjoy connecting with people and want your effort to translate into real career momentum, then you'll thrive with us. </p><img src="https://counter.adcourier.com/Y2FycmllLmNoZW5nLjIyNDQzLjEwNjc1QHJvYmVydGhhbGZpbnRsLmFwbGl0cmFrLmNvbQ.gif">
